Mindscope
About Mindscope
Mindscope is a cloud-based recruitment solution designed to assist businesses with employee hiring and applicant tracking. Key features include candidate search, resume parsing, text messaging, job posting, activity scheduling, pre-screening questionnaire creation, and reporting.
The AI-enabled application enables recruiters to streamline incoming and outgoing communications, eliminate duplicate profiles, and send bulk email notifications to applicants. Candidates can use login portals to submit CVs, monitor vacancies, and apply for jobs. Mindscope lets recruiters create custom web pages to display job details and collect applications and job requests from candidates. The TimeTrack App helps employers monitor and approve timesheets as well as track the location and hours worked for each candidate.
Mindscope offers integration with various third-party platforms such as Ubity, MIE Background Screening, ADP, Facebook, MailChimp, Microsoft Outlook, LinkedIn, Nexmo, QuickBooks, Great Plains, Daxtra, and more. Mindscope also includes customer relationship management (CRM) features, which allows employees to manage and categorize client and prospect information as well as forecast sales using pipeline tools.
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Reviews
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- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Recruitment Software
Reviewed on 2021/10/26
I have used the software for almost 10 years with two different companies I have worked for. The...
I have used the software for almost 10 years with two different companies I have worked for. The second company, I had them purchase it because I loved it so much. It is a great tool for recruitment purposes. Also, the staff has always gone above and beyond to help us with any issue, which have been few and far between.
Pros
A few of the features I love are: individual candidate profiles, storing of candidate documents, easy to update profiles, link to email to allow for easy upload of resumes and documents.
Cons
The only issue I have had is that some updates have caused issues. That being said the Technical Support team is always available and quick to rectify any issue. They are very knowledgeable and professional.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Recruiting software
Reviewed on 2021/10/27
From day one starting with the trial through implementation, customization, training and support. I...
From day one starting with the trial through implementation, customization, training and support. I appreciate the follow up from Mindscope and the speed in answering any questions I have. The Mindscope team is great to work with, something that is getting rarer in today's client landscape
Pros
The ATS, Job module and CRM are easy to use and with simple personalization become an invaluable tool to get work done efficiently and quickly. The custom workflows that can be setup for your own environment are great. After a reasonably simple setup and customization this product runs extremely well in all aspects
Cons
Not enough to mention, personally this software does exactly what I need it to
Reasons for Switching to Mindscope
The top 3 reasons were, functionality, ease of use and price point. I will also say implementation and customization should be part of this as, I work with some people that went through other ATS/CRM implementations and theirs were a lot more challenging and time consuming than the Mindscope implementation.- Industry: Human Resources
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Not a great CRM
Reviewed on 2020/03/10
Do not invest in this CRM
Do not invest in this CRM
Pros
I'm struggling to find something. This box has gone red to say i need to write something good, another fault is the SMS crashed it took 50 euros and sent nothing, again Mindscope told us this was our fault, We have been using this function for 5 years but was told this was our fault, then it sent SMS to random people and our office phone was going off the hook with pissed off people getting the same SMS over and over again. People ringing up to unsubscribe, getting people to subscribe is hard enough but having a fault like this should never happen.
Cons
This CRM will loose you money. Right now as i write this I've 6 people trying to get onto Mindscope and its just not working,This is a weekly thing.
It sent emails out to people we didn't wont to send emails too, causing complaints from people on the data base,
Now we know how to use this system as we have had it for 5 years now and are on it 12 hours a day. Its not easy to use compared to other CRM systems. It has loads of little faults that will do your head in, One that comes to mind Calibri font, just disappears so when your writing up a job posting of Mindscope and your trying to match your website you cant if you used Calibri. Once the job has been place on the website it doesn't look the same as you made it on Mindscope it looks like a five year old has done it.
Its slow and unreliable and we have fast computers and great internet none of our other CRM systems are slow or stop ever, When we contact Mindscope they say its our fault and nothing to do with them, I could go on and let the rest of the team here write their complaints but ill stop now.
Response from Mindscope
Hi Anthony - we're disappointed that you didn't raise these issues until we suspended your account for nonpayment. Then, in spite of our team's many attempts to contact you, we never heard back. Still, we're eager to turn your experience around! While we didn't build your website, there may be 2 solutions to the Calibri question. We provide free access to our API so customers can display jobs on their site any way they like, and we're happy to speak with your web developer to explain the functionality. Regarding text messaging, Mindscope wasn't built to send messages to random people. If you look under My Information you can see a record of all texts that were sent by date and user, which should shed light on what happened. Finally, we have servers in London so that our UK/Ireland clients can enjoy high-speed service, so we're surprised to hear about your speed issues. All of these problems have simple solutions - if you could please get in touch, we're keen to help!
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thank you, Mindscope!
Reviewed on 2021/10/31
Pros
Outside of this platform being easy to use and extremely effective for our day to day recruiting functions, the team at Mindscope is like no other. [SENSITIVE CONTENT]
are always so responsive and willing to jump in and help.
Cons
Mobile app and quickbooks web integration is not yet available. Fingers crossed we will have this soon!
Reasons for Switching to Mindscope
Cost and service. Mindscope was much quicker to respond and assist. Despite the size of our company, they still treated us like we mattered.Response from Mindscope
Hey Keondre,
Thank you so much for the positive feedback. Your team was awesome to work with and we can't wait to see all the incredible things you get up to.
We are excited to share with you that we are mobile friendly and by the end of 2022 we will have an awesome mobile app for your candidates to use regularly. Bonus, we do have an integration with Quickbooks desktop, while our Fingers are crossed too, for Quickbooks online to create a compatible API for the Staffing and Recruiting industry. Once they do, we can promise that it will be a top priority.
- Industry: Staffing & Recruiting
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A One Stop Shop
Reviewed on 2021/11/05
I understood very little regarding application tracking systems when I embarked on this journey. I...
I understood very little regarding application tracking systems when I embarked on this journey. I found the Mindscope team to be generous of their time, patient with their responses, especially given my numerous questions, and customer centered in their approach, all of which made our experience less difficult. The system itself, has helped to move our company in a new more exciting direction. It has allowed us to centralize our processes making our day-to-day a bit less challenging. We now find that we have more time to devote to working on projects that continue to move our company forward.
Pros
Admittedly, our team are not very tech savvy. However, in a very short time, we were able to maneuver through the job board, parse resumes like a pro, and track an applicant’s progress through our hiring process. These features were extremely impactful to our day-to-day given that we receive hundreds of resumes throughout the year. Mindscope was able to integrate our current business practices easily and allowed us to engage with candidates and our clients in a more efficient and useful way. We can now maintain all of a candidate’s records, notes, and/or documents in one place. We can track a candidate’s progress from start to finish. Best of all, we can protect against human error ensuring that all steps of our process are adhered to by setting up specific requirements in the system. For us, Mindscope is a one stop shop.
Cons
The company appears very adaptable. However, as we continue to grow, and the need to centralize more and more of our processes, expanding capability for various types of risk assessment investigations/background checks (e.g., education, employment, criminal, federal, and global), that is comparable to leading agencies, and cost efficient, would be beneficial to what we do.
Mindscope FAQs
Below are some frequently asked questions for Mindscope.Q. What type of pricing plans does Mindscope offer?
Mindscope offers the following pricing plans:
- Starting from: US$100.00
- Free Trial: Available
Contact Mindscope for pricing details
Q. Who are the typical users of Mindscope?
Mindscope has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Mindscope support?
We do not have any information about what languages Mindscope supports
Q. Does Mindscope support mobile devices?
Mindscope supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Mindscope integrate with?
Mindscope integrates with the following applications:
ADP HR Assist, Daxtra, Instagram, LinkedIn for Business, Mailchimp, Meta for Business, Microsoft Outlook, QuickBooks Online Advanced, Twitter/X
Q. What level of support does Mindscope offer?
Mindscope offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
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