
About Keap
Keap, formerly Infusionsoft, helps small businesses grow with three highly customizable plans. Keap Grow This plan for startups and growing small businesses lets you organize everything in one tool, automatically follow up, and deliver the service that wins more business. Keap Pro This step-up plan provides all-in-one CRM, sales and marketing automation software designed for service-based businesses. Keap Pro offers repeatable sales process and marketing campaigns that will keep your business moving forward. Infusionsoft by Keap. Our top-tier offering helps established service-based businesses who need a CRM with advanced sales and marketing automation, and fully customizable campaigns that easily integrate with existing apps. At Keap, we also have a true passion for small business success. We've been in your shoes. Keap started as a small business, and more than 50% of our employees have owned or worked at a small business. Our love for small businesses is at the core of our culture.
Pricing starting from:
US$129,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Keap
Key benefits of Keap
CRM: simplify sales activities, qualify and distribute leads, automate sales tasks, view sales and conversion reports, manage opportunities and pipelines, capture leads with web forms, segment customers, manage calendar and tasks, import and manage data, and more.
MARKETING: build relationships with campaigns, follow-up with autoresponders, share content socially, measure results, capture leads with web forms, track results with reports, get personal with behavioral triggers, market offline, and more.
E-COMMERCE: create a storefront and shopping cart, create electronic order forms, sell with discounts, upsells and trials, offer payment plans, trigger post-purchase follow-up, invoice and collect electronically, manage product inventory and fulfillment, grow through affiliate programs, and more.
PAYMENT: fully integrated with Infusionsoft, fast setup and easy to use, transparent pricing, setup to support all handled through Infusionsoft, not another vendor.
AUTOMATION: build smart campaigns, qualify and distribute leads, automate workflow, create smart promo offers, invoice and collect automatically, track and deliver products, create personalized communications, and more.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, New Zealand, United Kingdom, United States
Pricing starting from:
US$129,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Keap
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Features
Total features of Keap: 147
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.

- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Literally does everything needed
Reviewed on 2019/08/28
I really like that I now have everything in one place that I can check in on and work within. So...
I really like that I now have everything in one place that I can check in on and work within. So now my landing pages and emails database and campaigns are all easily accessible.
Pros
I think it is great that the software will recognise what my users do and act accordingly which means my system becomes automated and leaves me free to work on what I am best at.
Cons
The one problem with the software is that it is a beast of features and I can easily get lost in the minefield.
Reasons for Choosing Keap
I needed a bigger platform and also to know that what I was going to do would work.Reasons for Switching to Keap
I had someone who could help me and they understood the infusionsoft/keap platform better and bascily told me that this was the king of marketing and with what I was trying to do.Response from Keap
Simon,
Thank you so much for the high marks and your valuable feedback! So glad to hear Keap is helping you in your business and gives you the freedom to do what you are best at!
All the best,
Paige, Social Media Specialist at Keap
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Automate Your Business Processes
Reviewed on 2023/02/16
The software has helped me save time and increase efficiency in managing my business. Although...
The software has helped me save time and increase efficiency in managing my business. Although there is a learning curve to using Keap, the customer support team was helpful and responsive, assisting me in navigating the software's features. Keap is an excellent choice for small businesses looking to automate their processes and grow their customer base.
Pros
I recently used Keap to manage my small business, and the software was impressive. The platform's automation features enabled me to streamline various business processes, including marketing, customer management, and invoicing. The software's email marketing features are particularly noteworthy, allowing me to engage with my customers effectively.
Cons
Some of the features can be challenging to set up and use. The learning curve can be steep, particularly for small business owners who are not tech-savvy. Additionally, while the software offers many customization options, it can be time-consuming to configure them.
Response from Keap
Hello Bernard,
We appreciate you taking the time to leave a review! We're glad to hear that Keap has saved you time and increased your efficiency in managing your business.
We are working on extending our resources to make it easier for new users to feel confident when starting out with Keap.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
To Infusionsoft or not to Infusionsoft. That is the question.
Reviewed on 2017/09/16
While I think the dated back-end and the pricing are an issue, I will say that when dealing with a...
While I think the dated back-end and the pricing are an issue, I will say that when dealing with a larger contact database or enterprise system, I am hard pressed to find another platform that can do all that I rely on Infusionsoft to do for my larger clients.
Pros
Infusionsoft is one of those stalwart applications that is almost synonymous with marketing automation online for serious businesses (often with a host of disclaimers... see "cons" section).
The greatest feature of Infusionsoft is the robust nature of its features, it integrates with almost everything a large enterprise would use (although these features come with a price).
If you are looking to grow an online business, and you can afford the on-going maintenance in terms of staff time and cost, Infusionsoft will offer you plenty with room to grow.
Cons
Sadly, Infusionsoft has been around for so long that I believe the back-end, administrative user experience suffers. A quick Google search of the application will return many negative and less than stellar reviews. One could surmise that any big brand is likely to have many detractors (and this is true), however, most are balanced out by equally glowing reviews. Infusionsoft sits on the fence. This is unfortunate, because I believe that Infusionsoft could be very useful to many growing online, eCommerce businesses and membership associations. However, the owner will need deeper pocket than he or she is likely to have starting out, and migration with a mid to large size database is no picnic.
I'm hopeful that Infusionsoft will work toward meeting the needs of a modern, point and click audience.
Response from Keap
Hi Susan,
Thank you for leaving a review and for your honest feedback. I will share your comments with the right teams here so we can create a better experience for our customers and solution for other small businesses. Thank you!
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Keap is not the best but good
Reviewed on 2023/01/06
Having a focal spot for the entirety of our data, and the capacity to label individuals naturally...
Having a focal spot for the entirety of our data, and the capacity to label individuals naturally has saved heaps of time and most certainly expanded or capacity to interface with clients and sell. Utilizing the mechanized email missions and successions to offer computerized free preliminaries instead of having to physically convey messages has been a lifeline.
Pros
The connection point is perfect and simple to utilize. On initial feelings it seemed to be the re-brand from InfusionSoft was a move decent to keep things more straightforward.
Cons
The hunt is somewhat awkward. It's perfect on the off chance that you're looking through name, telephone number or email address, yet to look through anything more like custom fields requires going to a different page and tracking down that field. Would be perfect on the off chance that there was a choice to "search everything", or to add custom fields to the default search. Not exactly their shortcoming, but rather in light of the fact that we sell items in both Canada and the US in 2 distinct monetary standards, we can't utilize their requesting structures. At the point when you leave it inactive, as opposed to timing out smoothly, you lose any unsaved data. I know that is even more a "my work process, why in the world aren't you saving your work" issue, yet entirely it's actually irritating. Crusade manufacturer doesn't work in Firefox, so I'm compelled to involve Chrome for that.
Response from Keap
Hello Natasha,
Thank you for taking the time to leave a review! We are always in the process of improving upon our software and appreciate the feedback.
- Industry: Education Management
- Company size: 501–1 000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
all in one marketing solution
Reviewed on 2023/02/27
Pros
we can improve out markating with the help of keap.
Cons
if we will not pay good then reach to the customer will be less .
Response from Keap
Hello Pankaj,
Glad to hear that Keap is helping you improve your marketing! Thank you for leaving us a review.
Keap FAQs
Below are some frequently asked questions for Keap.Q. What type of pricing plans does Keap offer?
Keap offers the following pricing plans:
- Starting from: US$129,00/month
- Pricing model: Subscription
- Free Trial: Available
Keap is available across three pricing plans based on the number of users and contacts.
Q. Who are the typical users of Keap?
Keap has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does Keap support?
Keap supports the following languages:
Arabic, Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish
Q. Does Keap support mobile devices?
Keap supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Keap integrate with?
Keap integrates with the following applications:
40Nuggets, AdEspresso, Adobe Commerce, AppointmentCore, Arborgold, Automate.io, Bedrock Data, BigCommerce, Birdeye, Bonjoro, Booker, Call Loop, ClicData, Cyfe, Deadline Funnel, Dropbox Business, Eventbrite, FuseDesk, Gmail, GoTo Webinar, Google Calendar, Google Contacts, Google Drive, Graphly, Help Scout, Higher Logic Thrive, Instapage, Interact, Jotform, Justuno, LeadDyno, Leadpages, LeadsBridge, LinkTrust, LiveChat, MOBIT, Mailchimp, Meta for Business, Microsoft Outlook, Mobiniti, OnceHub, Operations Hub, OptinMonster, Picreel, Pipedrive, Privy, Privy, QuickBooks, QuickBooks Online Advanced, QuickTapSurvey, Quickbooks Online, RESULTS.com, Salesforce Sales Cloud, Setmore, Shift4Shop, Shopify, Slack, Slemma, Speak2Leads, Sync2CRM, TenFold, ThriveCart, Trello, Twilio, Typeform, WebMerge, Webgility, WebinarJam, Wisepops, Wistia, WooCommerce, WordPress, Workato, Wufoo, Xero, Zapier, Zen Cart, Zendesk Suite, Zoom Meetings
Q. What level of support does Keap offer?
Keap offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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