Buildertrend

Buildertrend

A better way.

4.5/5 (1326 reviews)

Buildertrend Overview

Buildertrend is cutting-edge, cloud-based project management software. With nearly 1 million users across the globe, Buildertrend empowers the construction industry with a better way to build. Buildertrend’s software helps construction professionals build more projects while reducing delays, eliminating communication errors, and increasing customer satisfaction. From Estimating, Scheduling, and Change Order features to Client Communication and Document Management tools, the feature set is here to streamline every aspect of the construction process.

Each customer has a dedicated Buildertrend Coach to deliver a personalized, unlimited training experience. Customers also have unlimited access to branding and web services, educational webinars, live chat support, and an extensive online help center. For more learning, they also host Buildertrend University at their headquarters for an immersive learning experience or On-Site Consulting, if you prefer for their team to come to you and work side by side with your company.

Buildertrend integrates with other solutions such as QuickBooks, Xero and material takeoff tools.

Pricing

Starting from
US$299,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa

Supported Languages

English

Buildertrend Reviews

Overall rating
4.5/5
94% positive reviews
857
Excellent
387
Very good
66
Average
13
Poor
3
Terrible
Dave H.

Great way to track projects

Used Weekly for 2+ years
Reviewed on 2019/07/23
Review Source: Capterra

Buildertrend has made us look much more organized than we are, since the customer can see the project progress if they’re tech savvy. We are also able to see cost of project and markups as we do proposals.

Pros

The best aspect of Buildertrend, would have to be the daily logs and customer ability to follow their daily project progress. Time tracking for employees, lead tracking, customer tracking, ability to sign projects electronically, receive payment online with minimal fees, and communicate with everyone involved with each project.

Cons

Buildertrend is a bit convoluted and cumbersome for the small company like myself. Being out on the job physically working to make ends meet due to employee shortages, leaves me with little time for office work. When I do have time for office work, I struggle to find the time needed to enter enough information in BT, to get back what we are paying for it. The more we enter the more we benefit. BT was difficult to learn in some areas of the program, and upgrades sometimes require even more training. We struggle with scheduling, and getting project information to show up on quickbooks.

Response from Buildertrend

Dave, we appreciate you taking the time to give us a review and feedback! Continue to lean on your Buildertrend Coach and our Customer Success team for any help they can provide you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Andrew B.

Robust program-needs refined

Used Daily for 2+ years
Reviewed on 2019/07/02
Review Source: Capterra

The schedule keeps jobs on track. The PO process keeps costs in check. The time card keeps man hours job costed.

Pros

It provides a solution for managing a construction company

Cons

although the program performs many tasks, and even more than we need, it is glitchy and does not provide a smooth experience. When we click on windows to update budgets for instance, the windows flash and reload and resize multiple times. I have tried different browsers and different devices. This is not a user problem, but a problem with the way the data is served up. To perform some routine tasks, there is too many clicks required to get where you need to go. Too many windows and drilling down to get a number changed etc.
Too many places for messages to be hiding. Customers send a message and think we have it, but we have at least three places to check to find the message. Sometimes, messages that come to email cannot be replied to. Very frustrating.
BTW: We used Co construct for a while and liked the flow of the program much better. It ran smoother and was much quicker to get what we needed. It kept the spec sheet in front of the customer and kept good organization of communication. We switched to BT because of job costing and the time card feature, which we now understand are available with CC.
Another huge grind, the budget sheet does not do a good job of showing the running cost on the job and whether we are over or under our budget (variance). Several reports can be created, but none of them do that. We have to export to excel and manipulate it ourselves. Seems like this should be a basic function. CC does this well also. Just sayin' :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

5.0/10
Jen B.

There are a lot of kinks that need worked out

Used Daily for 6-12 months
Reviewed on 2019/06/20
Review Source: Capterra

Job costing has been more accurate than using spreadsheets (As long as people bring me receipts and clock in to the correct job, which has been a challenge). Customer communication has improved, and thus, customer satisfaction has improved.

Pros

I like the sense of security it provides to our customers since they can log in and see how their job is doing.

Cons

It does everything, but it doesn't do everything WELL. For instance, it does time tracking and GPS tracking.... but it only tells us where our guys are when they clock in and out. It doesn't give us a map of where they went the whole time like T-sheets did, so we have no way of knowing if someone went to the job site, clocked in and then left. It sync's to Quickbooks for payroll, but not correctly. It sends over all of the guys time as Regular time. I have to manually input their hours if I want to pay them for their overtime. It has this Buildertrend Flat Rate Code that nobody can edit or delete and it causes a lot of problems for us. The list goes on..... Whenever I ask them if they can help, I'm told, "Well it doesn't have that feature." Then I ask if they can put in a tech request, but they go on telling me how I should do it online, it will be more effective. That's not right. They should be able to put in a tech request for me and have it be just as effective as if I did it online.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Jim K.

Good choice for design/build residential remodeling

Used Daily for 2+ years
Reviewed on 2019/06/20
Review Source: Capterra

With BuilderTrend, we've eliminated the need to have the classic "job binders" for our projects. Through the mobile app, we've enable our field carpenters and project managers to have all the accurate and current project information they need available on their tablets or phones. We've also enhanced communication with our client homeowners by enabling them to have on-line access to key information on-demand.

Pros

BuilderTrend has been a good solution for us to enhance our project management capability and ultimate become our CRM as we've migrated from an older CRM system. The subcontractor management and bidding, client selections, project management and scheduling, and client invoicing have all worked well for us, especially with the links to QuickBooks. We've recent adding timekeeping for our field personnel which also has simplified that aspect of our process. We also have enabled the client portal to allow our homeowners to see their selections, contracts, change orders, drawings, and payment schedules. In the 5 years we've have been using BuilderTrend, we have been impressed with the enhancements that have enable us to consolidate more of our software to BuilderTrend.

Cons

Migrating old client data did not work well and we were not provided great support with this task. The front line support people were not up to the task and continually blocked us from dealing directly with their development people to come up with creative solutions to this problem. As a result, our old client information does not have accurate date records from when they became clients. Also, as new capabilities and features are added, the custom fields that we created are no longer needed but are difficult to remove as the past information is dependent on these now redundant data elements.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Katie H.

Review

Used Daily for 2+ years
Reviewed on 2019/06/20
Review Source: Capterra

I have used Buildertrend for almost 3 years now and I have appreciated having it.

Pros

I like how easy BuilderTrend is to navigate and use. The system is definitely more user friendly than any other platforms I have used in the past. I also like how visually appealing it is, rather than only focusing on functionality, creators also focused on it being nice to look at every day, which truly does make a difference when working in the same program for hours every day.

Cons

The quickbooks connection to desktop is very very clunky and can can and has caused major issues for us in the past. In terms of accounting, there are somethings that could be better. I would like to be able to see what has been sent over vs. what has actually been paid out to a sub, so the builder can tell without having to ask the accounting department whether or not someone has actually been paid, a more detailed status report would be great. I would also like for it to play better with the "projects tab" in quickbooks. Quickbooks has made a great projects tab, but it is not usable without how the information is brought over. this may not be possible, but it would be nice. :)

Buildertrend is designed mostly for custom builders in the way that it is designed to connect homeowners and use allowances. I would like in the future if there were more production building type features.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Buildertrend Pricing

Starting from
US$299,00/month
Pricing options
Free Trial
Subscription
Value for money

Unlimited projects for $299/month with 3 users. Each additional user is $39. Users include employees of the contracted client. Clients and Subcontractors are unlimited. 30 day risk free trial.

Buildertrend Features

  • Activity Tracking
  • Automatic Notifications
  • Bid Management
  • Change Order Management
  • Data Import/Export
  • Document Storage
  • Estimating
  • Job Costing
  • Progress Tracking
  • Project Management
  • Project Tracking
  • Projections
  • Real Time Updates
  • Subcontractor Management

  • API
  • Activity Dashboard
  • Collaboration Tools
  • Customizable Reporting
  • Document Management
  • Reporting & Statistics

Additional information for Buildertrend

Key features of Buildertrend

  • Change Order Management
  • Customer Portal
  • Daily Logs
  • Document & Photo Management
  • Estimating
  • Improving Sales
  • Job Costing
  • Lead Management
  • Online Schedule Management
  • Project Communication
  • Proposal Generation
  • Selections Management
  • Subcontractor Portal
  • Survey's
  • Time Tracking
  • To-do's
  • Warranty / Service Management
  • Warranty Management

Benefits

Run your entire business from one single platform.

Save time and money through scheduling efficiency.

Never loose money on a botched change order again.

Manage your subcontractors with ease.

Automatic notifications cut down phone calls and emails.

Buildertrend FAQs

Below are some frequently asked questions for Buildertrend.

Q. What type of pricing plans does Buildertrend offer?

Buildertrend offers the following pricing plans:

Starting from: US$299,00/month

Pricing model: Subscription

Free Trial: Available

Unlimited projects for $299/month with 3 users. Each additional user is $39. Users include employees of the contracted client. Clients and Subcontractors are unlimited. 30 day risk free trial.

Q. What are the main features of Buildertrend?

Buildertrend offers the following features:

  • Change Order Management
  • Customer Portal
  • Daily Logs
  • Document & Photo Management
  • Estimating
  • Improving Sales
  • Job Costing
  • Lead Management
  • Online Schedule Management
  • Project Communication
  • Proposal Generation
  • Selections Management
  • Subcontractor Portal
  • Survey's
  • Time Tracking
  • To-do's
  • Warranty / Service Management
  • Warranty Management

Q. Who are the typical users of Buildertrend?

Buildertrend has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Buildertrend support?

Buildertrend supports the following languages:

English

Q. What type of pricing plans does Buildertrend offer?

Buildertrend has the following pricing plans:

Subscription

Q. Does Buildertrend support mobile devices?

Buildertrend supports the following devices:

Android, iPhone, iPad

Q. What other apps does Buildertrend integrate with?

Buildertrend integrates with the following applications:

Dropbox, QuickBooks, QuickBooks Online, QuickBooks Online, STACK, Square Takeoff, Twitter, Wordpress, Xero, Xero

Q. What level of support does Buildertrend offer?

Buildertrend offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials