Accelo
About Accelo
Accelo is an end-to-end cloud-based platform that manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance.
Key benefits of Accelo
- Quicker quote-to-cash
- Better decisions with unified data
- Delivery of profitable projects
- Accelerated business processes
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Reviews
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- Industry: E-Learning
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Comprehensive Project Management Tool
Reviewed on 2023/02/22
Overall, Accelo is a comprehensive project management software that offers a wide range of features...
Overall, Accelo is a comprehensive project management software that offers a wide range of features and integrations. Its ability to automate repetitive tasks, create custom workflows, and streamline operations make it an ideal tool for businesses that handle large projects. While it may take some time to master, the benefits that Accelo offers make it a worthwhile investment for businesses looking to improve their project management capabilities.
Pros
Accelo is a powerful project management software that streamlines operations and allows teams to manage our work efficiently. One of the most significant benefits of Accelo is its integration with various tools such as Gmail, G Suite, Office 365, and QuickBooks. This integration enables us to manage customer data, projects, tasks, and billing in one place, which significantly simplifies the workflow. Accelo's automation features help users save time and eliminate repetitive tasks. Its smart scheduling tools and calendar integration enable us to allocate time effectively and manage our workload. We can also assign tasks, track progress, and set deadlines for the our members to ensure timely delivery of projects. One of the standout features of Accelo is its ability to create custom workflows that meet our unique requirements. The software offers customizable templates, which can be tailored to specific workflows, making it easy to manage a wide range of projects.
Cons
However, Accelo's complexity may make it difficult for new users to get up to speed quickly. The software has a steep learning curve and may require some training to use effectively.
Response from Accelo
Hi Kavindu Githsara, thank you for taking the time to leave a review! We are glad to hear that helped your team work more efficiently and is helping consolidate your client work into one centralized system. We really appreciate hearing about your positive experience with the platform and want to thank you again for taking the time to share your feedback!
- Industry: Architecture & Planning
- Company size: 2–10 Employees
- Used for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Product Analyzer
Reviewed on 2019/05/07
I enjoyed working with both the Tech and Sales reps. The tech rep was awesome in answering any...
I enjoyed working with both the Tech and Sales reps. The tech rep was awesome in answering any questions I had at any one time. We did several webinars where the tech and I worked through questions/issues I was having. They have great learning videos, and although I wasn't a part of it, they had a good setup and training program for the end user I was recommending them to. Not once was I told that I was asking too much and would need to purchase before getting answers.
Pros
I loved the analytics of this product. I was demoing several products for a client that was looking for a PM software that handled a lot of their issues. This software fit the bill. They let me demo it for over 2 months, as I also had a full time job at the time that interfered with my daily testing/playing time with it.
Cons
I pick up new software fairly easy. I did have a major learning curve with this software. But once I got over that it was smooth sailing from there on out.
Reasons for Switching to Accelo
I researched over 20 and demoed 4 products and brought all 4 to the table with pros and cons that I found with each of them. Mavenlink I thought was overpriced compared to the others. I also felt they weren't as helpful or agreeable to help while I was demoing. Wrike was okay, but they started to shy on giving me time to work with the product. A big factor in my decision making was who was the most customer/user firendly. Who wanted me to really like their product. I wasn't buy for me, I was researching for someone else. I gave that information up front. and the 2 I ended up taking to the client was Liquid Planner and Accelo. We set up online demos for the client to see and ask their own questions. That day, Accelo performed the better demo and the client went with them.- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good At Lots, Not Great At Anything
Reviewed on 2016/11/01
Accelo is a decent platform that aims high in their feature set, but with mediocre results. We were...
Accelo is a decent platform that aims high in their feature set, but with mediocre results. We were attracted by the number of integrations available, but some of those have since been removed.
I am encouraged by the pace of development, so it's quite possible these features will grow in maturity in the near future.
Pros
The platform has a number of serviceable solutions that integrate well with each other, and with Google Apps / Gmail. The onboarding options are helpful and support staff are very friendly.
The Retainer tool does a decent job of managing recurring tasks and commitments once you figure out how to use it.
Cons
Unorthodox vocabulary, modules operate differently from class leaders, so the learning curve is significant and that can impair adoption across a team.
None of the modules can reasonably be called best-of-breed - but most are still useful.
- The Ticket system is a far cry from Zendesk, but still good enough.
- The quote feature doesn't stack up to Quote Roller, so we still use QR for sales proposals. Accelo used to support integration with Quote Roller, but no longer does.
- We tried to get by with their Project Management tool, but everyone gave up. Now we use JIRA for major projects.
- We have multiple businesses operating in different currencies, so we reply on Xero for accounting, and Freshbooks for invoicing.
Response from Accelo
Thanks for your review, Ryan. Since you posted it we've been working very very hard with dozens of people in our design, development, QA and other product teams to make the product great. And we're going to keep working on making it better.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Game Changer for our Professional Services Company
Reviewed on 2020/02/12
The implementation support was excellent. They really worked with us to configure Accelo to meet...
The implementation support was excellent. They really worked with us to configure Accelo to meet our business needs. The tool meets 90-95% of our needs, and they continue to improve upon it. Their support team is one of the best we have seen (we have used many products over the years).
Pros
Accelo provides a CRM, sales funnel, statements of work (quoting), active work (projects and ongoing), time tracking and invoicing -- all in one fully integrated platform. The tool is quite user-friendly if set up properly for your business.
Cons
The integration with QuickBooks Online needs some additional features.
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good for managing and running projects
Reviewed on 2021/03/19
Overall a very organized software. Keeps everything in one place.
Overall a very organized software. Keeps everything in one place.
Pros
I love how easy it is to understand. Completely customizable and very organized on a whole. Tracking transactions with previous customers is super easy.
Cons
The ease for booking leaves is actually not so easy. It seems to be very complicated. Also I have having to do so many tasks manually.
Response from Accelo
Thanks Sherae for the great feedback! We'd love for you to share any additional information on the booking process and how you think this could be improved, within our Ideas Forum (ideas.accelo.com). Thanks for being a part of the Accelo community.
Accelo FAQs
Below are some frequently asked questions for Accelo.Q. What type of pricing plans does Accelo offer?
Accelo offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
A cloud-based client work management platform to manage all aspects of your client work and improve the performance and profitability of your business. Plus: $24.00 Per User / Per Product / Per Month (on an Annual Contract) Min. 5 Users Premium: $39.00 Per User / Per Product / Per Month (on an Annual Contract) Min. 5 Users Product Licenses include: - Sales & Quotes (Plus: $24.00 | Premium: $39.00) - Projects (Plus: $24.00 | Premium: $39.00) - Tickets (Plus: $24.00 | Premium: $39.00) - Retainers (Plus: $24.00 | Premium: $39.00) - Billing (Plus: $24.00 | Premium: $39.00) - Reports ($12.00)
Q. Who are the typical users of Accelo?
Accelo has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Accelo support?
Accelo supports the following languages:
English
Q. Does Accelo support mobile devices?
Accelo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Accelo integrate with?
Accelo integrates with the following applications:
BrightGauge, ConnectWise Cybersecurity Management, Expensify, Google Analytics 360, Google Calendar, Google Drive, Google Workspace, Gusto, HubSpot CRM, Ignition, Jira, Kaseya VSA, Mailchimp, Microsoft 365, Microsoft Outlook, Microsoft Power BI, NinjaOne, PayPal, QuickBooks Online, QuickBooks Online Advanced, Salesforce Sales Cloud, Stripe, Twitter/X, Xero, Zapier, Zendesk Suite, authorize.net
Q. What level of support does Accelo offer?
Accelo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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