Comindware Tracker

Comindware Tracker

Non-coding Workflow Management Software

4.7/5 (51 reviews)

Comindware Tracker Overview

Web-based workflow software for business process automation and optimization. No IT resource required for workflow setup. Business users can modify workflows, forms, and data on-the-fly with drag-and-drop simplicity.

With Comindware workflow management tool you can:
- Design, run and modify workflows
- Create web forms and gather necessary information during workflow execution
- Automate business operations and increase workflow speed and transparency
- Get extended reports and notifications
- Сollaborate on workflows and tasks with your team directly from your Outlook
- Get rid of unstructured group e-mails/ chats and ensure full traceability of the business context

Comindware Tracker has been used across all industries and departments.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, Europe, United States

Supported Languages

English, German, Russian

Comindware Tracker Reviews

Overall rating
4.7/5
100% positive reviews
36
Excellent
15
Very good
0
Average
0
Poor
0
Terrible
Venice S.

Powerful web-based workflow tool

Used Daily for 2+ years
Reviewed on 2018/07/05
Review Source: Capterra

We've definitely got more effective in terms of time and I believe that we save money every day we use Comindware Tracker.

Pros

It is super easy to design workflows and configure forms. No need to code, when setting business rules. Comindware Tracker is integrated with Active Directory, so user management is a snap. Employees find this tool approachable since it is available via web-browser, timely notifications keep you in a loop of a process and you can easily check a workflow status.

Cons

The reporting is OK, but might be improved. I would add some report templates. I can hardly suggest more improvements.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Steward C.

One of the best tools for workflow management

Used Daily for 1+ year
Reviewed on 2018/06/04
Review Source: Capterra

Comindware Tracker is being used to track the full lifecycle of our service from managing offer requests that come through a web form and then processing service request and managing service delivery. This workflow management and collaboration tool adds a tremendous amount of transparency to our consultation and research process and allows for successful management of hand-offs that a necessary between different teams.

Pros

Comindware Tracker make it easy to tweak workflows and forms, so users can easily optimize without breaking stride. It successfully routes hand-offs between different teams, adds transparency to workflows and has a set of social collaboration tools.

Cons

Open API is good, but not enough in my opinion. It lacks out-of-box integrations with popular web-services.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Comindware Tracker has helped get my department back on tack!

Used Daily for 1+ year
Reviewed on 2018/06/25
Review Source: Capterra

Pros

Comindware Tracker is great for keeping everyone in loop. Before Comindware Tracker sales would have to contact engineering to see what phase a project was in, now anyone can see where a project is at which has eliminated a lot of phone calls. Also projects are released to production a lot more efficiently and effectively.

Cons

I would like to see Comindware Tracker be more compatible with Outlook. It works but not without making out look crash. Also the layout of the software is lacking sore serious pizazz. The automated E-mails letting you know what stage the project is in just get annoying and don't really help.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Blake C.

Very useful for improving performance

Used Daily for 1+ year
Reviewed on 2017/03/25
Review Source: Capterra

We implemented the software for collaboration between our Support team and Operations team. It helped immensely with ensuring that both teams are in the loop about which customers complaints have been sorted are pending and should be urgently looked into. Our customer satisfaction has improved by a large margin since implementing.

Pros

The price is really reasonable and it's performance goes above and beyond the average expectation. We are glad the team found it easy to use too.

Cons

A number of social media platforms which may not be very popular but have a sizeable userbase are yet to be incorporated.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Lucy S.

Excellent for streamlining repetitive workflows

Used Daily for 1+ year
Reviewed on 2018/06/08
Review Source: Capterra

Eliminated falling through the gaps, streamlined workflows and added transparency.

Pros

You don't need technical skills to develop, maintain and update workflows. Comindware Tracker has wonderful drag and drop designers for both workflows and forms. Besides, when you make a new form live it gets available from both desktop and mobile browsers within a single publishing process.

Cons

When building a complicated workflow, you have to use Excel-like formulas. I needed some time to learn it, but any way - it is not so difficult.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Comindware Tracker Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

$24.99 user/month. Price goes down as more users are added to an account.

Comindware Tracker Features

  • API
  • Real Time Reporting

  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for Comindware Tracker

Key features of Comindware Tracker

  • Access real-time status reports
  • Coordinate and streamline your processes
  • Easily design and configure web forms
  • Modify workflows with drag-&-drop simplicity
  • Simplify tracking for issues, bugs, requirements
  • Visually and interactively customize workflow processes

Benefits

- Quick workflow setup without IT resources
- On-the-fly workflow modifications
- Great employee adoption thanks to the Outlook-style interface
- Advanced workflow analytics and reporting
- Social collaboration cababilities
- Cloud or on-premises deployment

Comindware Tracker FAQs

Below are some frequently asked questions for Comindware Tracker.

Q. What type of pricing plans does Comindware Tracker offer?

Comindware Tracker offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

$24.99 user/month. Price goes down as more users are added to an account.

Q. What are the main features of Comindware Tracker?

Comindware Tracker offers the following features:

  • Access real-time status reports
  • Coordinate and streamline your processes
  • Easily design and configure web forms
  • Modify workflows with drag-&-drop simplicity
  • Simplify tracking for issues, bugs, requirements
  • Visually and interactively customize workflow processes

Q. Who are the typical users of Comindware Tracker?

Comindware Tracker has the following typical customers:

Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Comindware Tracker support?

Comindware Tracker supports the following languages:

English, German, Russian

Q. What type of pricing plans does Comindware Tracker offer?

Comindware Tracker has the following pricing plans:

Subscription

Q. Does Comindware Tracker support mobile devices?

We do not have any information about what devices Comindware Tracker supports

Q. What other apps does Comindware Tracker integrate with?

Comindware Tracker integrates with the following applications:

Microsoft Outlook

Q. What level of support does Comindware Tracker offer?

Comindware Tracker offers the following support options:

FAQs, Knowledge Base, Online Support, Video Tutorials

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