Bloomfire

4.4 (254)
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Knowledge sharing & insights platform

About Bloomfire

Bloomfire is a knowledge sharing and insights platform that helps leading companies centralize and democratize information from across their organization. Bloomfire helps break down the silos that occur when knowledge is spread out across different platforms-- or confined to the minds of a few subject matter experts. Our easy-to-use editor allows team members to create rich media posts directly in the platform or to quickly upload posts from a desktop or shared drive. Bloomfire supports over 50 different file types so that you can share knowledge in any form it takes. Users can also post questions in the platform so that everyone can see what’s been asked and answered.

Bloomfire’s AI-powered search engine deep indexes the words in all file types (including the words spoken in videos) so that users can find relevant content with a simple keyword search. Companies can also create custom categories and use multiple levels of categorization to organize content in a way that makes sense for their business. And users can discover new information through content recommendations based on their interests.

With Bloomfire’s Google-like search, Amazon-like category filters, and Pinterest-like visual preview cards, the interface is intuitive for end users and requires very little training. Bloomfire’s social features (including buttons to like, share, and comment on posts) encourage users to collaborate and stay engaged in the platform. And best of all, Bloomfire requires minimal IT involvement to deploy, customize, and scale across an organization, meaning that companies can get their knowledge sharing community off the ground quickly.

Over 300 businesses and hundreds of thousands of employees around the globe use Bloomfire to securely share content, align teams, and maximize the value of their collective knowledge.


Key benefits of Bloomfire

  • Spend less time looking for the information you need to do your job: Bloomfire makes all content searchable, and its AI-powered search engine weighs the context in which words appear so that you get the most relevant results.

  • Share your knowledge with ease: create content in Bloomfire’s rich media post editor or upload existing content from your desktop or cloud-based drive. Bloomfire automatically applies relevant tags to your content when you publish it to make it as easy as possible for other users to find.

  • Keep content fresh: schedule posts for review, publication, or unpublishing. Import, export, or make changes to content in bulk so that your content stays up to date without any heavy lifting.

  • Empower employees with self-service knowledge: Bloomfire makes content accessible across teams, departments, and locations. Employees can search for and share content at any time, from their computer, tablet, or phone.

  • Get insights into content engagement: Bloomfire’s built-in analytics lets you see what terms people are searching for, what content is getting the most engagement, and who has reviewed specific pieces of content, allowing you to optimize content and increase accountability for reviewing information.

  • Images

    Bloomfire Software - Find the right content with an auto-tagging and deep indexing search engine. This includes spoken word in videos and synonyms.
    Bloomfire Software - Track your knowledge engagement with built-in analytics to uncover behavior trends and gaps.
    Bloomfire Software - Notify users of new content in messaging apps they use everyday.
    Bloomfire Software - Start typing a question and Bloomfire’s Q&A engine will show you if it’s already been asked and answered. If you can’t find the information you need, post a new question and crowdsource responses from experts.
    Bloomfire Software - Easily build your homepage with drag and drop widgets.
    View 6 more
    Bloomfire video
    Bloomfire Software - Find the right content with an auto-tagging and deep indexing search engine. This includes spoken word in videos and synonyms.
    Bloomfire Software - Track your knowledge engagement with built-in analytics to uncover behavior trends and gaps.
    Bloomfire Software - Notify users of new content in messaging apps they use everyday.
    Bloomfire Software - Start typing a question and Bloomfire’s Q&A engine will show you if it’s already been asked and answered. If you can’t find the information you need, post a new question and crowdsource responses from experts.
    Bloomfire Software - Easily build your homepage with drag and drop widgets.

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    Reviews

    Overall rating

    4.4 /5
    (254)
    Value for Money
    4.2/5
    Features
    4.2/5
    Ease of Use
    4.3/5
    Customer Support
    4.4/5

    Already have Bloomfire?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 254
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    Overall rating
    • Industry: Management Consulting
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Bloomfire'd up!

    Reviewed on 2023/06/07

    Pros

    I am use Bloomfire daily, it is an excellent knowledge repository for us.

    Cons

    It requires a good, systematic approach to group, organize and find items

    Bernhard
    Overall rating
    • Industry: Management Consulting
    • Company size: Self Employed
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Easy to use

    Reviewed on 2020/07/15

    We use it to house all of the information for a product that I license. We share information across...

    We use it to house all of the information for a product that I license. We share information across the user base, add articles and find relevant information about using the tools that we license.

    Pros

    Very clear navigation, you know where to find what you are looking for

    Cons

    Sometimes I have a hard time finding older articles and get mixed up with new and old material when I am looking for a specific piece of informaiton

    Siddharth
    Overall rating
    • Industry: Pharmaceuticals
    • Company size: 5,001–10,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Bloomfire

    Reviewed on 2023/08/17

    Lot of advanced features and also basic features are missing in the platform.

    Lot of advanced features and also basic features are missing in the platform.

    Pros

    Robust search functionality is the most liked feature on Bloomfire.

    Cons

    No advanced features. No API integration.

    Deshonta
    Overall rating
    • Industry: Education Management
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Bloomfire ROCKS!

    Reviewed on 2023/09/11

    My school uses it as a central location for locating documents throughout the network. I mainly use...

    My school uses it as a central location for locating documents throughout the network. I mainly use it as a go to for all of my classes

    Pros

    ease of use, the design is organized well and works well with managing several databases and file information

    Cons

    There aren't many features I dis like about Bloomfire

    Pippa
    Overall rating
    • Industry: Apparel & Fashion
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    User friendly, effective and adaptable!

    Reviewed on 2023/07/17

    Pros

    Bloomfire is exceptionally user friendly both for end users and back end admins. It is so easy to customise the platform, add your own content, manage users and maintain an archive of information. The Bloomfire team are always a joy to work with and offer quick, effective support.

    Cons

    Some aspects can feel overly manual at times - for example we often have end users searching for content using phrases we hadn't anticipated or possibly typos. As such, the word/phrase is not connected to the post and they do not find what they are searching for. It would be great for this search to connect phrases together a little more extensively.

    Showing 5 reviews of 254 Read all reviews

    Bloomfire FAQs

    Below are some frequently asked questions for Bloomfire.

    Bloomfire offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Not Available

    Contact Bloomfire for detailed pricing information.

    Bloomfire has the following typical customers:

    51–200, 201–500, 501–1,000, 1,001–5,000

    Bloomfire supports the following languages:

    English

    Bloomfire supports the following devices:

    Bloomfire integrates with the following applications:

    Box, Dropbox Business, Dynamics 365, Google Drive, Google Workspace, Microsoft Dynamic 365 CRM (JourneyTEAM - Reseller), Microsoft Teams, OneDrive, Salesforce Platform, Salesforce Sales Cloud, Slack, Tableau, Zendesk Suite

    Bloomfire offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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