About Bloomfire
Bloomfire is a knowledge sharing and insights platform that helps leading companies centralize and democratize information from across their organization. Bloomfire helps break down the silos that occur when knowledge is spread out across different platforms-- or confined to the minds of a few subject matter experts. Our easy-to-use editor allows team members to create rich media posts directly in the platform or to quickly upload posts from a desktop or shared drive. Bloomfire supports over 50 different file types so that you can share knowledge in any form it takes. Users can also post questions in the platform so that everyone can see what’s been asked and answered.
Bloomfire’s AI-powered search engine deep indexes the words in all file types (including the words spoken in videos) so that users can find relevant content with a simple keyword search. Companies can also create custom categories and use multiple levels of categorization to organize content in a way that makes sense for their business. And users can discover new information through content recommendations based on their interests.
With Bloomfire’s Google-like search, Amazon-like category filters, and Pinterest-like visual preview cards, the interface is intuitive for end users and requires very little training. Bloomfire’s social features (including buttons to like, share, and comment on posts) encourage users to collaborate and stay engaged in the platform. And best of all, Bloomfire requires minimal IT involvement to deploy, customize, and scale across an organization, meaning that companies can get their knowledge sharing community off the ground quickly.
Over 300 businesses and hundreds of thousands of employees around the globe use Bloomfire to securely share content, align teams, and maximize the value of their collective knowledge.
Pricing starting from:
US$575,00/month
- Free Trial
- Subscription
Compare with Popular Alternatives
Key benefits of Bloomfire
Devices
Business size
Markets
Supported Languages
Pricing starting from:
US$575,00/month
- Free Trial
- Subscription
Compare with Popular Alternatives
Images
Features
Total features of Bloomfire: 38
- @mentions
- API
- Access Control
- Active Directory Integration
- Activity Dashboard
- Administrative Reporting
- Authentication
- Automatic Notifications
- CRM Integration
- Categorization
- Collaboration Tools
- Collaborative Workspace
- Commenting
- Configurable Workflow
- Content Filter
- Content Management
- Content Repository
- Data Storage Management
- Document Management
- Document Storage
- Drag & Drop Interface
- Employee Self Service
- Engagement Analytics
- File Management
- Gamification
- Indexing
- Mobile Alerts
- Natural Language Search
- Permission Management
- Real Time Data
- Reporting & Statistics
- Role-Based Permissions
- SSL Security
- Search Functionality
- Semantic Search
- Single Sign On
- Tagging
- Third Party Integration
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Reviews
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Write a Review!- Industry: Nonprofit Organization Management
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use
Reviewed on 2020/11/13
Implementation was a dream. They had a team that helped us manage the project and uploaded all our...
Implementation was a dream. They had a team that helped us manage the project and uploaded all our content for us. As a small team, this was important.
Pros
It transposes videos, provides full text search, allows for different groups to be created, user analysis so we know if we are getting our money's worth for the tool.
Cons
I wish I could edit docs in the tool. But there are few cons that we have found at this point in time.
- Industry: Management Consulting
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Easy to use
Reviewed on 2020/07/15
We use it to house all of the information for a product that I license. We share information across...
We use it to house all of the information for a product that I license. We share information across the user base, add articles and find relevant information about using the tools that we license.
Pros
Very clear navigation, you know where to find what you are looking for
Cons
Sometimes I have a hard time finding older articles and get mixed up with new and old material when I am looking for a specific piece of informaiton
- Industry: Computer Software
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
Recent Updates Diminish Value of Product Usability
Reviewed on 2019/06/11
The initial experience was extremely positive, the recent updates significantly reduce the...
The initial experience was extremely positive, the recent updates significantly reduce the usefulness of the product specifically where tables and embedded documents are concerned.
Pros
We use the system as a knowledge base to inform our ongoing software implementations and keep our Support team up to speed on current functionality.
I love that articles/posts are really easy to create and categorize. The search functionality works well which makes finding information very easy.
Cons
The product allows you to embed documents and create tables into posts. Unfortunately, a recent update to the user interface reduces the size of the article to about 1/3 the width of a monitor. As a result, tables and embedded documents are extremely difficult to read as the formatting is severely impacted. I am not sure how to post screenshots.
I have escalated to our site administrator who was informed by Bloomfire support that there is no way to revert the settings.
Given that we use the system as a knowledge base, we use tables extensively to summarize information for quick and simple digestion. We also regularly embed word documents, PDFs, and Excel files. The new layout/format makes those embedded documents unreadable without extensive zooming or direct downloading of the articles.
Prior to this change, the product met our needs and was highly functional. That is no longer the case.
Response from Bloomfire
We're sorry to hear that the new format and layout changes have impacted your ability to read tables and embedded documents. Our Client Success team has reached out and would love to work with you to find a solution to this readability issue. We want Bloomfire to continue being as useful to your company as it was when you first started using it.

- Industry: Marketing & Advertising
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Enables employees with a trove of knowledge
Reviewed on 2020/07/15
Pros
I love how Bloomfire empowers everyone in our company to contribute to our knowledge base and interact with each other's contributions. The community features - commenting, liking, thumbnails - are key to creating that community feel. And it makes such a difference day-to-day to have a single source of truth for our organization.
Also, you can't beat Bloomfire staff. Everyone I've interacted with from customer success to product to engineering has been top notch. They are responsive to immediate support needs and they evolve the product based on customer feedback.
Cons
Some employees find the navigation and search to be challenging. There are some things we need to change about our own implementation to address these issues, and we look forward to future product updates as well.
- Industry: Education Management
- Company size: 201-500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Knowledge in one place
Reviewed on 2020/07/20
The customer service is the best I've ever had from any company.
The customer service is the best I've ever had from any company.
Pros
All of our collateral is on one place and searchable. As an admin, I can curate and monitor age of items as well so our knowledge warehouse doesn't become a dumping ground.
Cons
There are some clunky HTML tools you have to use if you start to dig into all the features. They do allow you to customize to your company fonts and styles but they have other formatting such as page spacing locked down.
Bloomfire FAQs
Below are some frequently asked questions for Bloomfire.Q. What type of pricing plans does Bloomfire offer?
Bloomfire offers the following pricing plans:
- Starting from: US$575,00/month
- Pricing model: Subscription
- Free Trial: Available
Contact Bloomfire for detailed pricing information.
Q. What are the main features of Bloomfire?
Bloomfire offers the following features:
- 'News feed' for relevant content
- API & Single Sign-On
- Analytics & reports
- Authoring tools
- Content moderation
- Content organization
- Customizable
- Email and in-app notifications
- Gamification
- Mobile Apps (iPhone, Android)
- Multimedia content sharing
- Role based management
- Salesforce and Google Apps integration
- Supports video, presentations, modules & more
- Unlimited groups & sub-communities
Q. Who are the typical users of Bloomfire?
Bloomfire has the following typical customers:
Small Business, Large Enterprises, Non Profit, Mid Size Business
Q. What languages does Bloomfire support?
Bloomfire supports the following languages:
English
Q. Does Bloomfire support mobile devices?
We do not have any information about what devices Bloomfire supports
Q. What other apps does Bloomfire integrate with?
Bloomfire integrates with the following applications:
Box, Dropbox Business, Dynamics 365, Google Drive, Google Workspace, Salesforce Sales Cloud, Tableau, Zendesk, Zendesk, uPerform
Q. What level of support does Bloomfire offer?
Bloomfire offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
Related categories
See all software categories found for Bloomfire.
- Knowledge Management Software
- CMS Software
- Document Management Software
- Portal Software
- Online Community Software
- Idea Management Software
- Intranet Software
- Market Research Software
- Digital Asset Management Software
- Online Collaboration Tools
- Digital Workplace Software
- Digital Adoption Platforms
- Remote Work Software