---
description: Learn how Web.com can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Web.com Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Registration Software](/directory/82/registration/software) > [Web.com](/software/90461/web-com)

# Web.com

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> Web.com is an online marketing service that equips small businesses with features such as website design, marketing to attract, convert qualified prospects and website traffic and marketing Results. It combines professional web design, on-demand website modifications and online marketing services.
> 
> Verdict: Rated **3.7/5** by 132 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Web.com

Web(dot)com was founded with one core goal: to enable small businesses to succeed online.&#10;Every Website or Facebook page they build starts with an in-depth interview with a design consultant. They have design consultants expert at optimizing for Google, Yahoo\!®, Bing, and Facebook.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 132 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 3.7/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Web.com
- **Location**: Jacksonville, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$1,95
- **Pricing model**: Flat Rate
- **Pricing Details**: DIY Websites - Starts as low as $1.95 for first month&#10;Cyber Security - $4.99 monthly or $49.90 annually &#10;Custom eCommerce Website - Price varies based on options selected&#10;Full Service SEO - Price varies based on options selected
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Dashboard
- Drag & Drop
- Electronic Payments
- Email Marketing
- Inventory Management
- Marketing Automation
- Monitoring
- Online Store Builder
- Pre-built Templates
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics

## Integrations (1 total)

- WordPress

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Registration Software](https://www.getapp.za.com/directory/82/registration/software)

## Related Categories

- [Registration Software](https://www.getapp.za.com/directory/82/registration/software)
- [Shopping Cart Software](https://www.getapp.za.com/directory/97/shopping-cart/software)
- [Digital Magazine Software](https://www.getapp.za.com/directory/162/publishing/software)
- [All-in-One Marketing Platforms](https://www.getapp.za.com/directory/310/online-marketing/software)
- [Web Design Software](https://www.getapp.za.com/directory/395/web-design/software)

## Alternatives

1. [Shopify](https://www.getapp.za.com/software/8275/shopify) — 4.5/5 (6703 reviews)
2. [Wix](https://www.getapp.za.com/software/90955/wix) — 4.4/5 (10751 reviews)
3. [WooCommerce](https://www.getapp.za.com/software/101759/woocommerce) — 4.5/5 (1047 reviews)
4. [Squarespace](https://www.getapp.za.com/software/91132/squarespace) — 4.6/5 (3413 reviews)
5. [Marketing 360](https://www.getapp.za.com/software/104247/marketing-360) — 4.5/5 (1145 reviews)

## Reviews

### "Web.com Is Simple, Affordable, And Easy To Use" — 4.0/5

> **.Kim** | *08 June 2019* | Design | Recommendation rating: 7.0/10
> 
> **Pros**: We like using Web.com for medium sized client's who have a limited budget or time to develop a website.  The system is easy to get used to and navigate.  The makers provide good documentation and support.
> 
> **Cons**: Web.com is not as robust and flexible as Wix and in some ways the Godaddy site builder was easier to use. However, web.com is professional and a bit more compatible with client's who want a little more elegance and professionalism.
> 
> We will continue to use Web.com with certain types of clients and appreciate their efforts and quality and creativity.

-----

### "right on point" — 5.0/5

> **alex** | *26 February 2025* | Food Production | Recommendation rating: 8.0/10
> 
> **Pros**: the most good i find is the easy to use for our company
> 
> **Cons**: i think the costumer service is kind of slow
> 
> we have been a good relationship with web.com

-----

### "Clunky At Best" — 1.0/5

> **Peter** | *19 October 2020* | Retail | Recommendation rating: 0.0/10
> 
> **Pros**: The one and only good thing which is really good I have to say is the support mind the team are so helpful and friendly its just a shame the system is not really great for modern ecommerce business's like mine. My last software I paying more but it was much easier and simpler to use I think Ecom was once likely to have been great and tried to move forward but overcomplicated things and if they were to look back and rewind and move forward again it could easily be made a decent platform.
> 
> **Cons**: First thing I was shocked with was the inventory sync Ecom charge a Premium price for a outdated system and it ONLY SYNCS 4 HOURLY OMG\! you would expect this from a supplier but for Ecom site you anticimate more frequent, my last platform updated every 15mins its like rewinding back 20 years...&#10;&#10;There are a load of Add on suck you in and charge you more to do the basics apps available which then puts you back in the place were you could have simply choose an alternative platform which does what it says it does.&#10;If service providers like this were regulated like a finance company they would likely be fined a substantial amount.&#10;&#10;I was told I would need a app for a Re-Pricer at a cost but infact that was wrong they do actually have one built in which was good it is a bit old school it only lets you inflate % and does not allow % \&amp;£ but still better than nothing. So for this its not bad as some software does not offer a repricer so a little credit there.&#10;&#10;As for a bulk lister its about as useful as a chocolate fireguard unless you make endless templates its not that good to where it can pick things up like some other platforms out there but for individual listing or a couple at a time its probably ok I would say a score of 2 out of 10.&#10;&#10;Pick list is available but again outdated you cant amend it or use it to match up orders but you can print packing slips add some more waste to the environment because your using outdated software but still its a way round.
> 
> If your considering switching to Ecom I would shop around and if ecom offer more of a setup in the future until they sort the backend issues out then it would probably be worth while, but if your going to have to pay to have people set it up because it does not work the way it is meant to then I would choose another platform there are so many out there.&#10;For me I have had to change so much in my store to make it compatible with Ecom so going to wait to get crimbo out the road with then switch.&#10;&#10;On a scale of one to 10 the support definitely score 10, as for the system for a ecommerce business which uses multi channels the price they charge with what they offer it is a serious -4, if the price was around £30pm then yea maybe a 4.

-----

### "Web.com Overall Review" — 5.0/5

> **Redley** | *11 January 2023* | Computer Networking | Recommendation rating: 7.0/10
> 
> **Pros**: --User-friendly interface-Wide range of services:-24/7 customer support-Cost-effective
> 
> **Cons**: -Limited customization options-Upselling-Limited control on the backend-Lack of scalability
> 
> Was not unusual to say the least, I mostly SEO optimization and would outsource other SEO tools however was nice having the SEO feature included so far it was alright.

-----

### "Annual plans are misleading - proceed with caution" — 4.0/5

> **Verified Reviewer** | *02 May 2019* | Retail | Recommendation rating: 6.0/10
> 
> **Pros**: The software does a lot as far as multi-channel management.  It's pretty easy to add new sales channels and then have it manage your inventories and listings.  It's also very nice to be able to set up multiple warehouses and even have Amazon FBA fulfill listings for other channels.
> 
> **Cons**: It still has some bugs.  Be very careful when you download listings because it can create MCF listings inside of Amazon and you won't even know about it unless you go to Amazon and go to each of your products.  Ecomdash doesn't notify you or have any way to tell that this listing creation happened.  After talking with the support team it appears to be a bug and this can have huge implications for your business when trying to make simple changes or downloads.  Also, it's a pretty simple piece of software that does some basic stuff well, but is not very customizable and won't offer you the advanced features you may be wanting.  The reports are fairly simple and sometimes you'll have to pull multiple reports for usable info.   It really needs some work on the types of reports and notifications that it claims to offer, especially with multiple warehouses.  It shows "in-stock" for items that are out-of-stock in one warehouse, which is very annoying because different sales channels are fulfilled by different warehouses, but you'll never be able to see that in a report, so it makes for a lot of manual work and multiple reports to mesh to get the info you need.  Also, the annual billing is very misleading and I'd be careful with that.
> 
> Overall it's a decent piece of software but it does have several issues that make it hard to figure out exactly what is going on sometimes with your business.  The reporting is clunky and not customizable and some other features are dangerous if you rely on them but don't realize that the data may not be the whole picture like you think.  Annual billing is misleading; The annual billing cost will be renewed, without warning, once you exceed the number of orders for the year.  So if you sign up for the 100 orders/month annual plan and you use 1,200 order in 2 months then you'll be charged the annual price every two months, even though you'd pay far less than that by just paying monthly.  So buyer beware\!

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## Links

- [View on GetApp](https://www.getapp.za.com/software/90461/web-com)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/90461/web-com> |
| de-AT | <https://www.getapp.at/software/90461/web-com> |
| en | <https://www.getapp.com/it-management-software/a/web-com/> |
| en-AE | <https://www.getapp.ae/software/90461/web-com> |
| en-AU | <https://www.getapp.com.au/software/90461/web-com> |
| en-CA | <https://www.getapp.ca/software/90461/web-com> |
| en-GB | <https://www.getapp.co.uk/software/90461/web-com> |
| en-IE | <https://www.getapp.ie/software/90461/web-com> |
| en-NZ | <https://www.getapp.co.nz/software/90461/web-com> |
| en-SG | <https://www.getapp.sg/software/90461/web-com> |
| en-ZA | <https://www.getapp.za.com/software/90461/web-com> |
| es | <https://www.getapp.es/software/90461/web-com> |
| es-CL | <https://www.getapp.cl/software/90461/web-com> |
| es-CO | <https://www.getapp.com.co/software/90461/web-com> |
| es-MX | <https://www.getapp.com.mx/software/90461/web-com> |
| fr | <https://www.getapp.fr/software/90461/web-com> |
| fr-BE | <https://fr.getapp.be/software/90461/web-com> |
| fr-CA | <https://fr.getapp.ca/software/90461/web-com> |
| nl | <https://www.getapp.nl/software/90461/web-com> |
| nl-BE | <https://www.getapp.be/software/90461/web-com> |
| pt | <https://www.getapp.com.br/software/90461/web-com> |
| pt-PT | <https://www.getapp.pt/software/90461/web-com> |

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