SpiraTeam

The primary goal of the software we were looking for was the management of requirements and testing along with a built-in traceability matrix and reports. SpiraTeam included these at a reasonable cost. We purchased the 4.2 version and have not upgraded to the latest.

We like the feature that not only maps the requirement to test case(s) but also indicates how many of the associated test cases have passed/failed. The filtering on tables for Requirements, Test Cases and Incidents is very helpful. Also like the folder and subfolder concepts to easily group system features. We have not used the Test Sets feature.

We've been able to generate requirements and test reports and make some modifications. I am not a developer so this was a bit challenging and was not able to figure out how to create a report for bugs not linked to test cases. SpiraTeam does have a report showing Test Cases with associated incidents of which I was able to expand to get additional incident information other than just the ID. They have a handful of other reports as well.

We used several administrative features. Adding new users and projects is fairly easy and straight forward. We configured the Incident work steps (workflow) to meet our business workflow (e.g., added Works as Designed and Close (by Design)), added some custom fields and adjusted field properties (e.g., hide, require) per the workstep. We used the email notifications feature as well. We also synchronized with Jira but abandoned this. We could not get the components to map but mostly because after trying it, we found it much easier to manage defects in one system for our internal processes. Once a bug is synchronized and written to Jira, you can only update it from Jira, not SpiraTeam.

It would be nice to have a feature that lets you know when a test case should be retested because the associated bugs are fixed.

Customer Service is responsive and professional. Sometimes I found answers to my questions on their Knowledge Base.

Overall good experience. Really helps to see that requirements are covered by test cases and gives the ability to manage test case (pass/fail) in one place without having to use spreadsheets!

Spira is a very good QA tool. It is very easy to use and very nice documents to follow. Very affordable price. Very good customer service. I am very happy using this tool and pleased with the customer service quick responses. However, here are some of the improvements and enhancement suggestions.

1. Is this compatible to use in all the browsers. Currently, if I am using chrome, when I try to edit the test case there is no way of saving. Save button is disabled. Update button is not displaying on the edited step.

Today I started using IE to see if it will work better. Any ideas on that which browser it works well or is it properly tested to use in all browsers?

2. If working on a test script or projects using Spira, user accidently deletes the test case, is there a way that we can restore the data? Any history to bring back the deleted test case? If this is not there now, I request to add as a future enhancement to benefit.

3. Why do we need in Test cases also Execute button and in Test Sets also Execute button? It is very confusing. Usually it should be in Test Sets.

4. Axosoft and Spira test documents can be clearer to understand from a QA tester perspective.

5. I am still learning and trying to experiment the full features.

Thanks.

- Great overview over the project progress
- Easy administration effort

SpiraTeam has been a great tool for meeting our Software Quality Testing goals. We use Planning to track our business requirements and trace them to our test cases. We use the Testing section to capture all our test cases and record our test runs. We have started to use the Rapise Test Automation Tool to integrate with SpiraTeam and run our test automation scripts. We use Tracking to document all our test failures and track incidents for our projects. The Dashboard and Reporting sections have been valuable in communicating test progress and results to our project teams. We have been very pleased with the tools use and performance.

We are using Spirateam / Spiratest for test case management and for managing our testing workforce. Also we are using it to track test case execution.
-> This is where I can recommend the tool to others

Whatever question we had was answered by Inflectra customer service in a timely and competent way. As a software company ourselves I was very much impressed.
-> This is a major reason to go and invest into Inflectra software. The money spent is worth every cent.

We cannot use the integrated ticketing tool and unfortunately were not able to integrate with our Jira ticketing solution the way we planned. The promoted Jira interface was a major reason to select Spiratest and we were very disappointed that it does not really work. However this feature is promised for a later release 2009.
-> We are hoping that Jira integration will be improved and integrated into the admin interface by the Spira development team as promised end of 2008.