Hightail

Share Files & Collaborate on Creative Projects with Hightail

About Hightail

OpenText Hightail is a creative review and approval technology solution for marketing and creative teams developing compelling visual content. Hightail is a cloud-based solution where teams can share files, review feedback and approve content in one place, streamlining the creative process and helping teams to keep deliver creative content for marketing campaigns on time.

Pricing starting from:

US$12,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Hightail

Send large files
Share large, multimedia files with ease and security. Hightail supports file sends up to 100GB (depending on plan level) with content control permissions, passcode protection and expiration date setting.

Preview visual files
Preview visual content without downloading large files, whether it's a native authoring tool format, .mov, .key and more.

Collect precise feedback
Precise, inline comments are specific to the image and time stamped for audio and video.

Version control
Clear versioning helps to prevent confusion over which file is the latest.

Approval routing
Assign approval requests on creative content in a specific order with due dates

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

English

Pricing starting from:

US$12,00/month

  • Free Trial
  • Free Version
  • Subscription

Images

Hightail commenting
Hightail website design
Hightail news feed
Hightail approval control
View 5 more
Hightail video Hightail video Hightail screenshot: Hightail commenting Hightail screenshot: Hightail website design Hightail screenshot: Hightail news feed Hightail screenshot: Hightail approval control

Features

Total features of Hightail: 40

  • @mentions
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Bulk Uploading
  • Campaign Management
  • Collaboration Tools
  • Commenting / Notes
  • Communication Management
  • Content Management
  • Customizable Branding
  • Discussions / Forums
  • Document Management
  • Drag & Drop
  • Due Date Tracking
  • Encryption
  • File Management
  • File Sharing
  • File Transfer
  • Forum / Discussion Board
  • Markup Tools
  • Messaging
  • Mobile Access
  • Multi-Campaign
  • Multimedia Support
  • Portfolio Management
  • Project Management
  • Reporting/Project Tracking
  • Role-Based Permissions
  • Search/Filter
  • Single Sign On
  • Status Tracking
  • Task Management
  • User Management
  • Version Control
  • Video Streaming

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Reviews

Overall rating

4,4 /5
(278)
Value for Money
4,4/5
Features
4,4/5
Ease of Use
4,4/5
Customer Support
4,3/5

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Showing 5 reviews of 278
Wyatt E.
Overall rating
  • Industry: Publishing
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for large files and folders

Reviewed on 2020/07/16

At a great price, you can store a TON of files, very useful for anyone who is constantly sending,...

At a great price, you can store a TON of files, very useful for anyone who is constantly sending, receiving, and storing all types of files.

Pros

Hightail makes it easy for me to share large files and folders with people inside and outside my company. You can create "spaces" where all types of files can be stores, and links to this space can be shared with anyone.

Cons

Safari does not support folder uploads, but opening chrome and uploading folders to spaces that way made it simple. This was my only hangup with the service.

Sheila Z.
Overall rating
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

I'm not too crazy about Hightail

Reviewed on 2019/11/19

Hightail has some really awesome customer service. Other than that, I feel there are other cloud...

Hightail has some really awesome customer service. Other than that, I feel there are other cloud storage and file sharing applications that are more superior.

Pros

I like that you have a custom link through which your clients or anyone can upload large files to send to you. Likewise, you are able to send professional looking emails with links for your clients to download large files you send to them.

Cons

I was never really able to get the files I stored in the cloud to sync in my local computer drive, so I lost quite a bit of files. I found Hightail more pricier than it needs to be. They used to be great when they were YouSendIt, but once they merged with Hightail, I feel the quality of the product diminished a bit. I didn't like that they do not provide a file preview. So I have to download several photo files to find the picture I'm looking for.

Verified Reviewer
Overall rating
  • Industry: Dairy
  • Company size: 501-1 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Hightail is the Answer for Finicky Firewalls and Filesharing

Reviewed on 2021/04/06

Hightail has come to my rescue time and time again, when I'd get that dreaded "This file exceeds...

Hightail has come to my rescue time and time again, when I'd get that dreaded "This file exceeds your email server's capacity restrictions" message. I highly recommend for any creative or marketer with filesharing needs.
*please note-I have only used the filesharing aspect of this software

Pros

Hightail is literally the only software we've been able to use to file share with our very thick fire wall. We have tried countless other software solutions-all have either been blocked, were cost prohibitive or had size restrictions. I deal with our creative agency on a daily basis, sharing large files is a necessity, and Hightail is the best software I've found for it.

Cons

Nothing, I find it easy to use, there are no space restrictions, and my highly finicky firewall (that hates dropbox) is completely fine with it.

Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Narrowing of Features and Declining Value

Reviewed on 2017/08/03

Pros

You can set up a linked folder on your machine that syncs with Hightail. Back in the day (prior to August, 2017) this formed an ideal platform for disseminating content as you could grab download links and include them in your own communications.

Cons

Hightail has recently adopted a typical self-focused millennial mindset of tunnel-visioned genius: focusing on an increasingly narrow range of cool stuff and killing off highly practical features without pausing to think about the spectrum of their users. If the HT people have a favorite way of working, they think that everyone works just like they do. As of the most recent downgrade, it is no longer possible to copy download links for files. If you need to send a business email with multiple download links and other content, you're now out of luck, as the only option is to use Hightail's interface to send an email with one (concealed) link.
My needs include the ability to send multiple download links to my dealers and prospective dealers - everything from canned social media content to a range of literature and photos. If, for example, a dealer is setting up a website and needs logos, product shots and text files, I can no longer just send out an email with the links to the files on Hightail.
Overnight they have unthinkingly destroyed my once routine means of distributing a huge amount of content to our dealers and prospects across the U.S. In a single, narrow-mined stroke, the value of Hightail to my company has vanished overnight.
This was a totally brainless move. I suggest that people look for a better solution.

Samantha N.
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 5 001-10 000 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Free version

Reviewed on 2021/02/25

Overall, this program is great to use when you need to send large files and your email cannot...

Overall, this program is great to use when you need to send large files and your email cannot handle it. It makes file sharing super easy and convenient now that the world is in a more "work from home" environment, like my team.

Pros

The ease of uploading large documents and the upload time is super easy/quick. It gives you an email notification that you can even forward if you forgot to include someone to the original route list.

Cons

I use the free version so there is a limit to how long the file will be available to download. It's not awful and you get a months amount of time. The free version is enough for me as a user because I only use it about 10 times a year or so.

Showing 5 reviews of 278 Read all reviews

Hightail FAQs

Below are some frequently asked questions for Hightail.

Hightail offers the following pricing plans:

  • Starting from: US$12,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

Lite: free for 100MB file size send limit and limited file previews Pro: $12/month (billed annually) for 25GB file size send limit and unlimited storage space Teams: $24/month (billed annually) for 50GB file size send limit and unlimited storage space Business: $36/month (billed annually) for 500GB file size send limit and unlimited storage space

We do not have any information about Hightail features

Hightail has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Hightail supports the following languages:

English

Hightail supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Hightail integrates with the following applications:

Adobe Illustrator, Dropbox Business, Google Drive, Microsoft Outlook, OneDrive

Hightail offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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