Pipedrive
About Pipedrive
Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.
Pipedrive’s interface empowers salespeople to streamline workflows and unlock instant sales insights. Easily track deal and lead progress with Pipedrive’s visual sales pipeline and fine-tune your strategy with reporting features and a personalized AI Sales Assistant. Pipedrive offers various app integrations across all revenue stages, including Zapier, Zoom and Google Workspace, so teams can sync all data in one place and supercharge productivity.
Administrators can reach the right contacts at the right time with intelligent lead segmentation and activity reminders that tell when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click.
Key benefits of Pipedrive
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- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for efficiency & simplicity
Reviewed on 2024/04/30
I’m really pleased with the improved efficiency we’ve achieved by switching to Pipedrive and I...
I’m really pleased with the improved efficiency we’ve achieved by switching to Pipedrive and I can’t see us moving away anytime soon.
Pros
It’s incredibly easy to move data from your old CRM and set up your pipelines. Even easier to manage opportunities at every stage. The alerts, activities and send from Pipedrive features are great for keeping organised and the forecasting function is decent too.
Cons
It is geared around the sales process/kanban view so can be a little limiting when using it as a hybrid marketing & sales CRM. The insights dashboard building area is good but it doesn’t allow you to create bespoke charts/tables for every possible data point (fair enough for the price point).
Reasons for Choosing Pipedrive
I inherited Insightly from a previous employee and it was a bit of a mess; we needed to simplify the sales process and get a much clearer view of our pipeline and marketing/contact data. Pipedrive was the obvious choice.Switched From
InsightlyReasons for Switching to Pipedrive
Price, simplicity of setup and wide range of easy-to-implement integrations were the main standout benefits of Pipedrive.Response from Pipedrive
Jamie, thank you for sharing so meaningful insights and feedback!
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Productive tool and very easy to use
Reviewed on 2024/10/22
Overall, its an easy CRM tool, that is also very powerful and dependable. We have been able to...
Overall, its an easy CRM tool, that is also very powerful and dependable. We have been able to create properties, link to web forms, and generate automations within first couple of days of creating account.
Pros
Easy to use; Once you learn the basics, and terminology, Pipedrive is very practical.
Cons
The workflow when going through activities isn't too efficient. It involves a lot of tabs, and bouncing from object to task.
Response from Pipedrive
Thank you for your feedback!
- Industry: Transportation/Trucking/Railroad
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Basic Note Taking
Reviewed on 2024/11/22
The experience is really bland. I would consider this an oversided note taking platform. Way to...
The experience is really bland. I would consider this an oversided note taking platform. Way to many free options that are better.
Pros
It is a resource for basic information gathering.
Cons
It is not designed for complex data entry. Outside of text, there is no way to creatre formulas to help make the date compute beyond typed text.
Response from Pipedrive
Hello, Brandon,
Thank you for sharing your thoughts!
We appreciate your feedback regarding the platform. We’re always looking to improve and will consider your comments as we work on enhancing the platform.
If you’re looking for specific features, feel free to reach out to our team, and we’d be happy to discuss your needs.
Kind regards,
Pipedrive Team
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Pipedrive user experience
Reviewed on 2024/11/28
I use pipedrive from a client onboarding point of view. This means I need to follow up with...
I use pipedrive from a client onboarding point of view. This means I need to follow up with potental leads as they progress through the sales pipeline which eventuates with them being a customer. The ultimate goal is to have them onboarded as a customer. I like the fact that every correspondence is tracked including outlook emails. This means anyone associated with the client can visit one central point in Pipedrive and get a clear visibility of the status of the project.
Pros
Ease of use ......... Easy to progress names from Lead to Customer
Cons
Nothing from a sales point of view It gives clear visibility of the status of the client .
Response from Pipedrive
Hello, Peter,
Thank you for your feedback!
We’re glad Pipedrive is helping you manage client progress and track correspondence effectively. We appreciate your insights and are always working to improve the experience.
If you need any assistance, feel free to reach out.
Kind regards,
Pipedrive Team
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very visual
Reviewed on 2023/11/27
Great overall. It's expensive for team, and got a lot of value from it. Super easy to implement.
Great overall. It's expensive for team, and got a lot of value from it. Super easy to implement.
Pros
For us visual people, this is the best solution. I can see exactly what's going on in my sales channel with this easy to use CRM. It's very easy to see the dashboard and move leads around.
Cons
Most other CRM have a great version. This one does not after a brief free trial.
Response from Pipedrive
Andrew, thank you for sharing your insights!
Pipedrive FAQs
Below are some frequently asked questions for Pipedrive.Q. What type of pricing plans does Pipedrive offer?
Pipedrive offers the following pricing plans:
- Starting from: US$14.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Pipedrive?
Pipedrive has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Pipedrive support?
Pipedrive supports the following languages:
Chinese, Czech, Dutch, English, Estonian, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Q. Does Pipedrive support mobile devices?
Pipedrive supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Pipedrive integrate with?
Pipedrive integrates with the following applications:
APIANT, Act-On, ActiveCampaign, ActiveDEMAND, ActiveIQ, Acuity Scheduling, Aircall, Apollo.io, Asana, Bedrock Data, Calendly, CallHippo, Callmaker, Crossbeam, Cyclr, Datananas, Dealfront, Demodesk, Docusign, Drip, Dropbox Business, Dryrun, Dux-Soup, FormCrafts, FreshBooks, Front, Gmail, Google Calendar, Google Contacts, Google Drive, Google Maps, Google Meet, Google Workspace, Gravity Forms, Grow, HappyFox Chat, Help Scout, Highrise, HubSpot CRM, Integrate.io, IntelligenceBank, Intercom, Jotform, JustCall, Kato, Kixie PowerCall, Klenty, Lead Gen & CRM (formerly SharpSpring), Lead Liaison, LeadBoxer, LeadRebel, LiveChat, Livestorm, MRPeasy, Mailchimp, Mailjet, Microsoft 365, Microsoft Outlook, Microsoft Power Automate, Microsoft Teams, NativeForms, Operations Hub, Ottspotta, Outfunnel, PandaDoc, Plecto, Proposable, Proposify, QuickBooks Online, QuickBooks Online Advanced, QuoteWerks, Referral Factory, RightSignature, Ringostat, Ruler Analytics, Seamless.AI, Slaask, Slack, Slemma, Snov.io, SupportBee, Surfe, Survicate, Talkdesk, Talkspirit, TimelinesAI, Toky, Tray.io, Trello, Userlike, Wishpond, Wiza, Woodpecker.co, Woopra, Xero, Yesware, Zapier, Zoom Workplace, lemlist, monday.com, vizrm
Q. What level of support does Pipedrive offer?
Pipedrive offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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