Pipedrive is a CRM and sales pipeline management tool for small and medium sized sales teams. It's built hand-in-hand by hardcore salespeople and ex-Skypers. Pipedrive organizes leads in a way you'll always have a great overview of sales, and makes you focus on the important deals first.
When firing up Pipedrive, you’ll always land on a single, streamlined view of your sales process. It gives clarity, and gets your team on the same page. Your emails, calls, and progress are tracked automatically. Pipedrive clears the way, so you can focus on doing what you do best. Because the pipeline is your starting point, Pipedrive keeps your actions on-point not off-target and your goals realistic not idealistic.
Pipedrive integrates with Google Contacts, Google Calendar and other Google apps, and can be accessed via desktop or mobile device.
Work process robotization (Move an arrangement and an action is included, at whatever point we reach another arrangement can be included, and so forth.) - Super Useful! Can send messages straightforwardly through stage and they appear in Gmail Does not intergrade legitimately with Intercom just through Zappier. Can interface with Gmail schedule Analytics - With arrangements won (by month, day, year and so forth), estimation of arrangements won, normal per bargain, normal time until an arrangement is won, look further and you can perceive what items make up those arrangements won (term, perm, CI and so on), Deals lost - by stages, by stages after some time, by reasons, by reasons over the long run (you can limit what stage you are battling in). Won versus lost - pace of % on change to the following stage, transformation for the main stage, lost from this stage, change to won (win/misfortune proportion). Track the % shot of moving the arrangement to one phase to the following. Estimating income - Current income, future arrangements to be won, can refresh the nearby dates from month to month, see what has been won, see the phases on the open arrangements and alter the end month (status bar demonstrating its stage), set conveyance date choice (ie you put the arrangement in won when it goes to guaranteeing and the stays there for a while (3 weeks) to get an exact date when the income is gotten). Arrangement change yet nothing else, Deals won, Deals lost, income Forecast (platinum
In spite of the fact that the Silver arrangement doesn't give all the enhanced highlights as the Gold, (for example 2-way email adjusting, call scheduler, email following, and so on.) we would prefer not to switch the majority of our clients over to the Gold arrangement in light of the fact that lone a couple of them would profit by/would require the additional highlights. I wish there was an approach to redesign a portion of our clients to the Gold arrangement and keep the others at Silver. We utilize Pipedrive's reconciliation with Slack to tell our group when an arrangement has been recognized, won and additionally lost. Right now, you host to utilize a third-gathering (Zapier) in the event that you might want your notices to be increasingly explicit and I have been not able get Zapier to work effectively for us. I have just contacted the two sides for assistance however have not gone to an answer ( so be careful you may keep running into issues with incorporations - without a ton of helping support from either side).
• Workflow automation (Move a deal and an activity is added, whenever we make a new contact a new deal can be added, etc.) – Super Useful!
• Can send emails directly through platform and they show up in Gmail
• Does not intergrade directly with Intercom only through Zappier.
• Can link with Gmail calendar
• Analytics – With deals won (by month, day, year etc), value of deals won, average per deal, average time until a deal is won, look further and you can see what products make up those deals won (term, perm, CI etc),
• Deals lost – by stages, by stages over time, by reasons, by reasons over time (you can narrow what stage you are struggling in).
• Won vs lost – rate of % on conversion to the next stage, conversion for the first stage, lost from this stage, conversion to won (win/loss ratio). Track the % chance of moving the deal to one stage to the next.
• Forecasting revenue – Current revenue, future deals to be won, can update the close dates from month to month, see what has been won, view the stages on the open deals and adjust the closing month (status bar showing its stage), set delivery date option (ie you put the deal in won when it goes to underwriting and the sits there for a period of time (3 weeks) to get a precise date when the revenue is received).
• Deal conversion but nothing else, Deals won, Deals lost, revenue Forecast (platinum only)
• Deal won can set an email reminder to our future admin person to send a thank you card!
• Works with mailchimp as well
• Customer success team can help after the client is opened. No time limit available.
• Has slack and Trello integration
• Direct integrations with analytics and marketing software.
• LINKS WITH AIR CALL
• Integration with intercom through automate (can create a note on the clients profile on the CRM when a message is received or sent).
• Can 2 way sync all intercom and CRM contacts through PieSync App
• Create Pipedrive deals for new Intercom users (Zap)
• Most integrations available by far
Not as clean as Fresh Sales, does not have an internal platform for email messaging must link with mail chimp.
Pipedrive’s lead management CRM is intuitive, well-organized/easily customizable, and perfect for any sized company. It’s been extremely beneficial in helping to streamline our sales processes. I would strongly recommend enrolling in Pipedrive’s free trial; this will let you test out any of Pipedrive’s plans for the full thirty to get a better feel for how it works and find the correct plan for your needs.
Pipedrive’s Silver plan is very reasonably priced and comes with all the CRM necessities suitable for most small to mid-sized business. Sales… it’s a messy process… but there’s no headache with Pipedrive. You can easily set up customized pipelines for each user as well as view and transfer deals between pipelines. The ability to utilize two separate Pipelines to test against each other has been really beneficial in helping us groom our sales initiatives and outreach tactics. You can also, send emails from directly within the CRM’s platform; saving you time to engage more with potential clients and aids the process for keeping track of follow-up appointments and next step action items (discovery calls, presentations, proposals). Pipedrive supports over 100+ apps and integrations; we’ve integrated Lead Liaison, our lead generation tracking application, with Pipedrive so we don’t have to manually enter new leads, prospects, etc. from one CRM to the next. As an alternative to using the integration(s) you can also import spreadsheets directly into Pipedrive and assign deals and prospects to a specific owner. One of Pipedrive’s best features is the option to import contacts and merge them with those already in your database so you don’t have duplicates. This application is perfect for sales on the go; you can create custom reports to be sent to your email (for notifications on activities, emails, calls, etc.) and access your pipeline through Pipedrive’s mobile app so you can keep up with your clients and sales team(s) at all times.
Although the Silver plan does not provide all the enriched features as the Gold, (i.e. 2-way email syncing, call scheduler, email tracking, etc.) we don’t want to switch all of our users over to the Gold plan because only a few of them would benefit from/would need the extra features. I wish there was a way to upgrade some of our users to the Gold plan and keep the others at Silver.
We use Pipedrive’s integration with Slack to notify our team when a deal has been identified, won and/or lost. Currently, you have to use a third-party (Zapier) if you would like your notifications to be more specific and I have been unable to get Zapier to work correctly for us. I have already reached out to both sides for help but have not come to a solution (… so beware you may run into problems with integrations – without a lot of helping support from either side).
The brilliance of Pipedrive is that by implementing the tool, Sales Managers as well as business owners will find that they simultaneously build best practice Sales Management capability into their businesses.
Pipedrive really feels like it has been built by Sales Managers and Sales People, rather than by technical people, as it takes into account the things that frustrate Sales Teams the most.
For example, simplicity and ease of use is essential to ensure that Sales People adopt any new Sales Tool. Pipedrive has really embraced simplicity and ease of use. One company I work with has a team of sales people mostly above the age of 50, who have successfully adopted Pipedrive.
For Sales Managers, to have a tool to help them accurately predict whether their sales people are going to miss target, BEFORE it happens, is essential.
Pipedrive makes it easy to setup standard sales processes. And to monitor leading measures that will predict future problems. This gives Sales Managers time to take corrective action.
The tool also comes with the most powerful data import engine that I've ever worked with. So migrating legacy data into the tool is far easier than with any other tool I've worked with.
All in all, I give Pipedrive a big thumbs up.
This is a minor point because it's easy to work around this problem: Pipedrive's ability to filter deal data an become frustrating as you have to setup pre-defined filters, and you very quickly get bogged down with too many filters. The workaround is to export the data into Excel and manipulate the data from there.
Also, the ability to work with a pre-defined set of Products, while available in Pipedrive, is not the tools strong point. I hope to see a more refined implementation of Product capabilities in future releases.
Lastly, it's important to note that the pre-defined reporting only starts to make any sense after some history of data is available. Some of the reports make sense after a few weeks of diligent use of the system by the sales team. Other reports will likely only make sense after a few months of system usage. Obviously this problem is relevant to any sales tracking system, not just Pipedrive.
We used to use endless excel spreadsheets and Dropbox to keep the sales/CEO up to date. This system did not work very well and was not helping our sales team and president/ceo keep up to date on the status of contracts 'in the pipeline'. When I saw an ad on Facebook for Pipedrive, I instantly knew it would be a perfect fit for our organization. It's super easy to use All you need is a browser. No more excel spreadsheets, dropbox accounts, syncing issues etc. The sales team / CEO can add new 'deals' in just a few clicks.
When I gave my presentation to Management, they instantly "got it" once I dragged a new deal from the first stage "initial enquiry" to the second state "contact made". When I then updated the deal to indicate that a proposal had been submitted, I dragged the deal over to the "proposal submitted" stage and everyone said "aaaaahhhhhh".
1. Ease of use. - All you need is a browser and there is a mobile app.
2. Deal stages - You can drag a deal from various stages (use the default or customize with your own sales pipeline) to instantly show what stage your deal is in. You can also have MULTIPLE pipelines. For us, we have a Primary and Secondary Pipeline
3. Creating Activities / Tasks - You can assign tasks such as 'emails, lunches, phone calls, follow ups' etc and have them assigned to users. Those users get automatic email reminders the morning the task is due.
4. Indications for overdue Activities / Tasks - You can instantly see (via a green, grey, yellow or red) Icon next to each deal if you have a task that is due today, or overdue, or no task assigned yet.
5. Reporting - You can instantly see in the 'dashboard' your current sales performances such as deals won (and for how much), the dollar amount of deals in the pipeline for each week, month or quarter etc, deals lost etc.
6. Email functionality - You do not have to manually copy / paste emails into Pipedrive deals. If you use the deal specific bcc address, all information in the email is automatically entered into that deal.
7. File uploads - You can upload your presentations, proposals straight into pipedrive.
8. Customization - Just about everything is customizable.
9. Deal Rotting - Deals are highlighted in red when they are 'rotting' meaning no activity over the past X number of days.
10. Dollar Amounts - Each deal can be given a dollar amount.
Ease of use.
Deal dollar amounts
Dragging deals from the various stages
Outlook Email Integration
Everything is customizable
Weighted deal dollar amounts
Color coded icons for activites that are due, expired, or have not been assigned yet
emails for activities that are due that day.
Sometimes when you add a deal, you ahve to refresh in order for it to show. Also when you edit a deal and add a note for example, that deal moves to the bottom or top of the list in that various stage. It would be better if that deal stays where it currently is in that stage, even if you update something in that deal.
A simple CRM starting at $15 per user per month subscription, with a discount for annual payment. It's easy to add or remove team members at any time.
• Our Pipeline View gives you the best possible overview of outstanding deals.
• Timeline View gives an accurate forecast for ongoing month or quarter.
• Customize everything: it is extremely easy to fit Pipedrive to your needs.
• Superb reporting: set team and individual targets and measure results in real-time.
• Solid, Safe & Secure: rock-solid hosting, nightly backups in multiple locations.
• Saves you time: we eliminated the things that slow you down in conventional CRMs.
• Syncs with Google Calendar and Contacts, dropbox for Gmail
• Connects to other software like MailChimp, RightSignature, Contactually, Ecquire easily + features a powerful API for custom connections.
Nobody understands the ins-and-outs of sales pipeline management better than the salespeople who use these systems every day. That’s why Pipedrive, a cloud-based sales pipeline management solution, stands out among competitors in the marketplace. The application was built by experienced salespeople, with an eye for keeping sales processes as simple, straightforward, and efficient as possible.
Pipedrive is primarily used by small and mid-size teams, however the sales CRM’s advanced features have wide applications. Professionals can use Pipedrive to organize their contacts, forecast sales, and follow-up with leads at optimal times. The solution works on both desktops and mobile devices, thanks to powerful iOS and Android applications.
Pipedrive is a sales CRM and pipeline management application that was created for small and mid-size teams, along with freelancers and non-profits. The purpose behind the solution is to give users the best possible view of all outstanding deals they, and their colleagues, are working on. Pipedrive is completely customizable, which makes it possible for teams to mold the application to their needs, rather than the other way around.
Timeline views provide users with accurate sales forecasts for the coming months and quarters. Advanced reporting features allow users to set both personal and group targets and track how close they’re coming to meeting those targets in real-time. Nightly backups in multiple locations help to ensure that the data that teams enter into Pipedrive is always safe and secure.
Most sales teams prefer to use pipelines to see where they’re at and uncover hidden business opportunities. Pipedrive’s sales pipeline views are more effective than traditional to-do lists because they display sales and leads at all different stages. This allows salespeople to clearly view how they are doing and hone in on deals that need immediate attention.
Click over to your sales pipeline for an overview of where you and your teammates are at with any ongoing deals. With Pipedrive’s zoom features, you can narrow in on deals that were added in the past day or week. You can also move deals forward through the pipeline by dragging and dropping them into place.
Pipedrive keeps complete deal histories and records of all online interactions between salespeople and their leads or business contacts. In the Contacts portion of the application, users are able to search for contacts by name or organization.
Use the search feature in Pipedrive’s mobile app to pull up contact information for any lead on your mobile device. You can filter your searches by deal—for example, typing in something like “Jennifer’s leads” or “Display ad sales”—and start new calls or emails with one-click. You can also add notes from meetings to any contact’s user history.
Pipedrive’s Timeline View acts as a personal sales manager, helping business users select the right deals and leads to focus on at any given time. Deals are arranged by their expected close dates, allowing salespeople to discover which activities they should be working on before deals get stale.
Customize your Timeline View based on personal preferences or existing sales workflows. You can adjust the Timeline View to see deals arranged by delivery to implementation date. Timeline View is also an important tool for managers who are interested in seeing how their sales teams are doing without spending too much time looking into their salespeople’s individual pipelines.
Sales forecasting tools provide teams with insights into how they can expect the next months or quarters to turn out. Pipedrive’s sales forecasting module provides users with a birds-eye view of company performance. This makes it easier for managers to make adjustments to their plans or expectations before revenue targets fall off track.
Using Pipedrive’s sales forecasting tools, you can track all your to-do items, emails, and scheduled calls for the coming day, along with those that are scheduled to be completed by the end of the month. Click between Pipedrive’s two views (Pipeline View and Timeline View) to see day-to-day work and long-term planning schedules. You can elect to receive notifications any time there is too little engagement with a deal, or when a deal is failing to move through the pipeline at its anticipated rate.
Every team has its own concerns when it comes to reporting, which is why Pipedrive has developed a customizable platform that businesses can adapt to their own needs. With Pipedrive, salespeople track any number of metrics, including the number of calls made by individual team members and the number of pitches completed in a given period of time.
Visit your personal sales dashboard to see an overview of the data that Pipedrive has collected. You can filter this information by category, product, services, or team member. You can see how your sales results stack up against those of your colleagues, and you can monitor your progress toward reaching personal activity goals in real-time.
Pipedrive integrates with multiple of third-party applications, including Dropbox, Google Apps, Google Drive, and Highrise. A Google Maps integration makes it easy for salespeople to see their customers on interactive maps. Pipedrive’s REST API is also available.
Pipedrive offers straightforward pricing. Businesses can expect to spend $12 per user, per month. Pipedrive does not charge any hidden fees, and there are no contracts or account limits.
Businesses that expect to have more than 50 users should contact Pipedrive directly for custom pricing information.
Below are some frequently asked questions for Pipedrive.
Pipedrive offers the following pricing plans:
Starting from: US$15,00/month
Pricing model: Subscription
Free Trial: Available
A simple CRM starting at $15 per user per month subscription, with a discount for annual payment. It's easy to add or remove team members at any time.
Pipedrive offers the following features:
Pipedrive has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Pipedrive supports the following languages:
Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Turkish
Pipedrive has the following pricing plans:
Pipedrive supports the following devices:
Android, iPhone, iPad
Pipedrive integrates with the following applications:
ActiveCampaign, Acuity Scheduling, Bitium, Freshdesk, Help Scout, HubSpot Marketing, PieSync, SeamlessGov, Survicate, Zapier
Pipedrive offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials