About Pipedrive

Pipedrive is a CRM and sales pipeline management tool for small and medium sized sales teams. It's built hand-in-hand by hardcore salespeople and ex-Skypers. Pipedrive organizes leads in a way you'll always have a great overview of sales, and makes you focus on the important deals first.

When firing up Pipedrive, you’ll always land on a single, streamlined view of your sales process. It gives clarity, and gets your team on the same page. Your emails, calls, and progress are tracked automatically. Pipedrive clears the way, so you can focus on doing what you do best. Because the pipeline is your starting point, Pipedrive keeps your actions on-point not off-target and your goals realistic not idealistic.

Pipedrive integrates with Google Contacts, Google Calendar and other Google apps, and can be accessed via desktop or mobile device.

Pricing starting from:

US$12,50/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Pipedrive

• Our Pipeline View gives you the best possible overview of outstanding deals.
• Timeline View gives an accurate forecast for ongoing month or quarter.
• Customize everything: it is extremely easy to fit Pipedrive to your needs.
• Superb reporting: set team and individual targets and measure results in real-time.
• Solid, Safe & Secure: rock-solid hosting, nightly backups in multiple locations.
• Saves you time: we eliminated the things that slow you down in conventional CRMs.
• Syncs with Google Calendar and Contacts, dropbox for Gmail
• Connects to other software like MailChimp, RightSignature, Contactually, Ecquire easily + features a powerful API for custom connections.

Devices

Business size

S M L

Markets

United Arab Emirates, Argentina, American Samoa, Austria, Australia, Azerbaijan, Barbados, Bangladesh, Belgium, Bulgaria, Bahrain, Bolivia, Brazil, Botswana, Belarus, Canada, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cyprus, Czechia, Germany, Denmark, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Spain, Finland, Fiji, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Georgia, French Guiana, Ghana, Gibraltar, Greece, Guatemala, Guam, Hong Kong SAR China, Croatia, Hungary, Indonesia, Ireland, Israel, India, Iran, Iceland, Italy, Jamaica, Japan, Cambodia, Kiribati, South Korea, Kuwait, Kazakhstan, Lebanon, Liechtenstein, Sri Lanka, Lithuania, Luxembourg, Latvia, Morocco, Monaco, Marshall Islands, Northern Mariana Islands, Malta, Mauritius, Mexico, Malaysia, New Caledonia, Norfolk Island, Nigeria, Netherlands, Norway, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, Puerto Rico, Portugal, Palau, Paraguay, Romania, Russia, Rwanda, Saudi Arabia, Solomon Islands, Sweden, Singapore, Slovenia, Slovakia, Senegal, Thailand, Tunisia, Tonga, Turkey, Trinidad & Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, United States, Uruguay, Venezuela, Vietnam, Vanuatu, Wallis & Futuna, Samoa, South Africa

Supported Languages

Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Turkish

Pricing starting from:

US$12,50/month

  • Free Version
  • Free Trial
  • Subscription

Images

Pipedrive Software - Pipeline view
Pipedrive Software - Scheduler
Pipedrive Software - Activity calendar
Pipedrive Software - Contacts timeline
Pipedrive Software - Deals details view
Pipedrive Software - Email sync
Pipedrive Software - Insights
Pipedrive Software - Leads inbox
Pipedrive Software - Smart Docs
Pipedrive Software - Leadbooster - Live chat
Pipedrive Software - Leadbooster - Prospector
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Pipedrive video
Pipedrive video
Pipedrive Software - Pipeline view Pipedrive Software - Scheduler Pipedrive Software - Activity calendar Pipedrive Software - Contacts timeline Pipedrive Software - Deals details view Pipedrive Software - Email sync Pipedrive Software - Insights Pipedrive Software - Leads inbox Pipedrive Software - Smart Docs Pipedrive Software - Leadbooster - Live chat Pipedrive Software - Leadbooster - Prospector

Features

Total features of Pipedrive: 150

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Auto-Responders
  • Batch Processing
  • Business Card/Badge Scanning
  • Buyer Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Management
  • Call Recording
  • Campaign Management
  • Cataloging/Categorization
  • Churn Management
  • Click Tracking
  • Client Tracking
  • Client/Property Matching
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Synchronization
  • Data Visualization
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Management
  • For Financial Institutions
  • For Mac Devices
  • For Nonprofits
  • For Sales Teams/Organizations
  • For Startups
  • Forecasting
  • Geotargeting
  • Goal Management
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Modeling & Simulation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Currency
  • Multi-Language
  • Multiple Site Management
  • Negative Feedback Management
  • Offline Form
  • Online Forms
  • Opportunity Management
  • Pageview Tracking
  • Patient Communications
  • Patient Management
  • Performance Management
  • Performance Metrics
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Pre-Configured Bot
  • Predictive Analytics
  • Product Catalog
  • Project Management
  • Proposal Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Single Sign On
  • Statistical Analysis
  • Summary Reports
  • Survey/Poll Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Text Analysis
  • Third Party Integrations
  • Third-Party Integration
  • Time on Site Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Visual Analytics
  • Website Visitor Tracking
  • Workflow Management

Alternatives

Salesforce Sales Cloud

4,4
#1 Alternative to Pipedrive
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud...

HubSpot CRM

4,5
#2 Alternative to Pipedrive
Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging...

Zoho CRM

4,3
#3 Alternative to Pipedrive
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close...

Dynamics 365

4,3
#4 Alternative to Pipedrive
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is...

Reviews

Overall rating

4,5 /5
(2 347)
Value for Money
4,4/5
Features
4,3/5
Ease of Use
4,6/5
Customer Support
4,4/5

Already have Pipedrive?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 2 347
Jj A.
Overall rating
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best CRM for recruiting/talent management

Reviewed on 2021/12/15

This is by far one of the best CRM’s I’ve ever used. Have used HubSpot and many others, which were...

This is by far one of the best CRM’s I’ve ever used. Have used HubSpot and many others, which were a lot less user-friendly and way more expensive.

Pros

I love the workflow, automations, and ease of use.

Cons

The only thing I didn’t care for is how the email sync is displayed in the software (I just use outlook anyway)

Alternatives Considered

Agile CRM, Asana and monday.com

Reasons for Choosing Pipedrive

More user-friendly and cheaper

Switched From

HubSpot CRM

Reasons for Switching to Pipedrive

Ease of use, easy import, and didn’t make me use a work email address for sign up
Verified Reviewer
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good CRM for small sales organizations without too much bloat

Reviewed on 2021/12/06

Overall experience is very positive and I will continue to use this over other bloated softwares.

Overall experience is very positive and I will continue to use this over other bloated softwares.

Pros

I like how simple and intuitive Pipedrive is to use without the bloat of a huge CRM and complex features a small business or sales department may not need. It has good integrations, notifications for customer actions, and easy sorting for customer profiles.

Cons

Nothing I dislike about this software, all is good. I am trying to think if there is anything I dislike and there is nothing on my mind.

Alternatives Considered

ActiveCampaign, Ontraport and HubSpot CRM

Reasons for Choosing Pipedrive

ActiveCampaign was too bloated for our sales organization and we did not need all the complex marketing automation, and Pipedrive in comparison is very lean and easy to use.

Switched From

ActiveCampaign

Reasons for Switching to Pipedrive

Easy integrations, lack of marketing bloat, ease of use in UI, customer alerts
Arjun G.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Important features like the app, user creation and SSO don't work well, don't bother with...

Reviewed on 2022/01/12

Mixed. The product has been designed well with a lot of attention to detail but massive bugs that...

Mixed. The product has been designed well with a lot of attention to detail but massive bugs that are getting in the way of work are not getting the required attention. As a product that is tied to my sales performance this is not an area that we can compromise.

Pros

Their pipeline view is fantastic, no doubt about it and that's what attracted me to the product in the first place. Their web form and chatbot are quite helpful as well.

Cons

Support isn't very helpful. Many times during my association with them I have felt that we are completely helpless and stuck fending for ourselves. They are polite but ineffective. We have been unable to create any new accounts on the system for over 3 weeks and ever after raising multiple tickets there is no update and no solution. Forget about using their mobile app it hasn't worked for over a year.

Alternatives Considered

Zoho CRM, Agile CRM and HubSpot CRM

Reasons for Choosing Pipedrive

Zurmo had some nice gamification features but as an open source tool it was clunky and we felt we were ready for a more advanced solution.

Switched From

Zurmo

Reasons for Switching to Pipedrive

The user experience was fantastic, and it still is but unfortunately we did not evaluate the quality of support at the time.
Amanda L.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pipedrive is a total game changer! Hands down BEST CRM

Reviewed on 2022/01/13

Our customer service has been phenomenal since implementing Pipedrive! It's extremely rare a new...

Our customer service has been phenomenal since implementing Pipedrive! It's extremely rare a new lead or a task for a customer is missed and that only happens from user error (not setting a task for that customer). No more paper files. The activity log Pipedrive keeps of all our employees is an awesome feature too! We have used a few CRMS over the years and this one is by far the BEST. No big issues and we've been using this one since about 2017. Other CRMS are cheaper but like the old saying, you get what you pay for!

Pros

Pipedrive was soooo easy to implement for our company. It is very user friendly and tech support is a email away. The most important aspect of Pipedrive is having all our customer files in a central location, easily accessible to keep notes and to set tasks for ourselves allowing us to provide excellent customer service that was not always perfect just using an Excel spreadsheet. Sorting all of our customers into different pipelines and stages is awesome too! Easily see where everyone is.

Cons

The email feature has not been working. We use Yahoo Small Business for our emails and for some reason our emails unlink from Pipedrive and now we are unable to relink them but that's not a huge issue as each customer file in Pipedrive has it's own link you can paste in the BCC of your customer email and it copies it to that customer's Pipedrive.

Luke B.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Simples but powerful sales CRM

Reviewed on 2021/12/21

Overall we’ve been very happy with Pipedrive. We’ve integrated it with PandaDocs for contract...

Overall we’ve been very happy with Pipedrive. We’ve integrated it with PandaDocs for contract management and Xero for finance with ease and are exploring other useful integrations

Pros

Pipedrive is very easy to configure, customise and use, inexpensive and integrated with other popular tools.

Cons

It’s a pure CRM so you can’t expect it to do all that the HubSpot suite does, for instance. But if managing leads, keeping track of your pipeline and maintaining your customer data is what you’re striving for then Pipedrive is a great find

Showing 5 reviews of 2 347 Read all reviews

Pipedrive FAQs

Below are some frequently asked questions for Pipedrive.

Pipedrive offers the following pricing plans:

A simple CRM starting at $12.50 per user per month subscription. It's easy to add or remove team members at any time.

Pipedrive has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Pipedrive supports the following languages:

Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Turkish

Pipedrive supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Pipedrive integrates with the following applications:

APIANT, Act-On, ActiveCampaign, ActiveConversion, ActiveDEMAND, Acuity Scheduling, Aircall, Asana, Automate.io, Bedrock Data, CallHippo, Callmaker, Cyclr, Datananas, Drip, Dropbox Business, Dryrun, Ecquire, FreshBooks, Front, Google Calendar, Google Contacts, Google Drive, Google Maps, Google Workspace, Gravity Forms, Grow, HappyFox Chat, Help Scout, Highrise, IntelligenceBank, Kato, Kixie PowerCall, Lead Liaison, LeadBoxer, Leadfeeder, LiveChat, Livestorm, MRPeasy, Mailchimp, Mailjet, Microsoft 365, Microsoft Outlook, Microsoft Power Automate, Nectar Desk, Operations Hub, Ottspotta, PandaDoc, Plecto, Proposable, Proposify, Prospect, QuickBooks Online Advanced, Quickbooks Online, Quote Roller, QuoteWerks, RightSignature, Ringostat, Ruler Analytics, SharpSpring from Constant Contact, Slaask, Slack, Slemma, SupportBee, Survicate, Talkdesk, Talkspirit, Toky, Tray.io, Trello, Userlike, WebMerge, Wishpond, Woopra, Xero, Xplenty, Yesware, Zapier, monday.com

Pipedrive offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Pipedrive.