Acobot

Acobot

Self-learning conversational AI for lead nurture on websites

4.9/5 (26 reviews)

Acobot Overview

With Acobot, you can reach more customers by offering live chat services 24 hours a day, without breaking your bank. You can convert more visitors into customers by giving instant and direct answers to their questions, before they leave. By integrating Acobot with your CRM or help desk system, you can delight your customers by reducing the wait times. And the support cost will be cut down because Acobot can help you reduce the number of phone calls and emails.

Pricing

Starting from
US$29,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa

Supported Languages

English

Acobot Reviews

Overall rating
4.9/5
100% positive reviews
23
Excellent
3
Very good
0
Average
0
Poor
0
Terrible
Lon S.

The Acobot WordPress Sales Chatbot

Used Daily for 6-12 months
Reviewed on 2019/07/23
Review Source: Capterra

GREAT! My experience was So amazing, I actually wrote a book about my experience with Acobot called "A.I. Chatbot, Unexpected Positive Consequences" which hit #1 on Amazon in three categories for more than a week! Thank you Acobot!

Pros

I was predisposed to not liking chatbots and found them annoying. I thought I would set up Acobot on my ecommerce web site www.PaperModelsOnLine.com. It was VERY easy to set up and only took minutes. Within the first day I saw it helping my customers, closing sales, and capturing email addresses. BY the end of the first month, I saw a 30% increase in revenue! I then saw that same 30% increase every month since I installed Acobot!

Cons

I honestly don't have any dislikes. At first, the web site was difficult to navigate, but since then, they have improved it!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
John M.

Amazing chat bot

Used Daily for 6-12 months
Reviewed on 2019/07/30
Review Source: Capterra

we need to manually attend less user questions.

Pros

It worked more than what we expected. it's ability to select particular product as per user instruction is amazing

Cons

The little problem we felt is not able to feed some custom data. like in our case shipping cost to particular country etc...

Response from Acobot

Glad to know you're happy with the chatbot! As for the problem you mentioned, you can teach Aco to answer any questions by one of the following method.

1) Add the question/answer to a web page, typically your FAQ page.
2) Add the question/answer using FAQ feature included with your Acobot account.

One more thing, we've published a new edition of Acobot, Virtual Shop Assistant for WooCommerce, since you've added Aco to your beautiful online store. I recommend you upgrade to it for even better performance.

Thank you for your continuous support! We're here if you need help with upgrading.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Padyala P.

My Aco Bot experiance

Used Daily for Free Trial
Reviewed on 2019/07/25
Review Source: Capterra

It is ok but has a got a long way to go and needs to improve quite a bit.

Pros

It does some fundamental job of greting a person and introducing itself

Cons

It can easily do a lot of other things which can be built but I find it absent
It can talk about the company or Website
It can be fed about the latest news so that people won;t fel it is just a bot out there
It needs to know a lot of basic information which is missing right now

Response from Acobot

Thank you for the comments and suggestions! Acobot is a goal oriented chatbot, designed for sales boosting or lead generation. For the most use case, the news might not be proper. Still we recognize news and other services might be helpful to some websites like yours. We'll make improvement by allowing customers to customize services and topics for their unique needs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Alex D.

Great Tool

Used Daily for 1-5 months
Reviewed on 2019/05/10
Review Source: Capterra

Overall we have 24 sales individuals that drive sales to our company. We are extremely happy to have found this tool. Our customers are asking us the name of the tool because they would like to implement the same system.

Pros

We like how we as a company can add the responses from the questions our clients could ask. Also the AI engine learns from the website content and that save us a lot of time. It will immediately engage customers and ask for specific information that otherwise they will not give us. Specially if the request are after hours.

Cons

Would love to have control of when the voice gets activated.

Response from Acobot

Thank you for the comments and suggestions. We're sure to improve the voice feature and give customers more control on when and where to trigger the voice. Will keep you posted when we have made any progress with the feature. Thank you again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Terry L.

Outstanding system with brilliant customer service

Used Daily for 6-12 months
Reviewed on 2018/11/01
Review Source: Capterra

Our enquiries are now responded to in real time at any time.
As we changed our system or our website Acobot changed with us.
We seemed to help new users better than previously.

Pros

The ease of installation and the continuous help and assistance from the support staff, they went far beyond the norm and never had any qualms integrating our numerous requests.

Cons

The option to add additional languges, however, I understand these are already under development.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Acobot Pricing

Starting from
US$29,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

A 15 day free trial is available, after which price plans are as follows:

Acobot FREE (250 users/month + 25 web pages): $0

Acobot SMALL (500 users/month + 50 web pages): $29/month

Acobot MEDIUM (1500 users/month + 150 web pages): $49/month

Acobot LARGE (3000 users/month + 300 web pages): $99/month

Acobot Features

  • API
  • Chat

  • Activity Dashboard
  • Automatic Notifications
  • CRM Integration
  • Contact History
  • Customizable Branding
  • Email Integration
  • Instant Messaging
  • Knowledge Base
  • Monitoring
  • Multi-Channel Communication
  • Prioritizing
  • Real Time Monitoring
  • Reporting & Statistics
  • Social Media Integration
  • Surveys & Feedback
  • Third Party Integration
  • Ticket Management
  • Workflow Management

Additional information for Acobot

Key features of Acobot

  • 2-minute installation
  • Full feature free plan that never expires
  • Giving accurate answers to any questions
  • No AI or programming skills required
  • No changes to web page layout
  • Zero configuration. No coding required

Benefits

Instant answers. Better experience. More customers. Lower cost.

Acobot FAQs

Below are some frequently asked questions for Acobot.

Q. What type of pricing plans does Acobot offer?

Acobot offers the following pricing plans:

Starting from: US$29,00/month

Pricing model: Free, Subscription

Free Trial: Available

A 15 day free trial is available, after which price plans are as follows:

Acobot FREE (250 users/month + 25 web pages): $0

Acobot SMALL (500 users/month + 50 web pages): $29/month

Acobot MEDIUM (1500 users/month + 150 web pages): $49/month

Acobot LARGE (3000 users/month + 300 web pages): $99/month

Q. What are the main features of Acobot?

Acobot offers the following features:

  • 2-minute installation
  • Full feature free plan that never expires
  • Giving accurate answers to any questions
  • No AI or programming skills required
  • No changes to web page layout
  • Zero configuration. No coding required

Q. Who are the typical users of Acobot?

Acobot has the following typical customers:

Freelancers, Small Business

Q. What languages does Acobot support?

Acobot supports the following languages:

English

Q. What type of pricing plans does Acobot offer?

Acobot has the following pricing plans:

Free, Subscription

Q. Does Acobot support mobile devices?

We do not have any information about what devices Acobot supports

Q. What other apps does Acobot integrate with?

We do not have any information about what integrations Acobot has

Q. What level of support does Acobot offer?

Acobot offers the following support options:

Online Support