Affordable CRM Software for Small Business
4.3/5 (191 reviews)With BigContacts, you can choose only the essentials to get started managing your contacts and can easily grow into more comprehensive features. Whether you're looking for a simple tool to organize your contacts or want a complete suite of business tools - we offer everything you need to Organize your Contacts, Manage Tasks, Track Opportunities & Manage Email Campaigns.
Best of all, you can access all your important contact information from any PC, Mac, Mobile Phone, or Tablet!
Pros
1. clean, simple, intuitive, easy to use
2. customer service is prompt, competent, speaks perfect English, is based in the United States
Cons
upgrades are a challenge, but they get solved thanks to the PROS listed above.
I am reinstalling my contacts to get back up to running with BC, so ask me in a few months. I don't foree any issues.
Pros
I've been using Big Contacts for over 10 years. Last fall I was thinking I was going a different direction and I was thinking Big Contacts didn't offer what I wanted, so I spent over 2 months trying EVERTYHING out there and I disliked trying to re-learn the OTHER ways programs sorted their contacts. I finally found a replacement for Big Contacts and went with it, and now after 5 months using the other program, I am coming back to Big Contacts. With the new options they have developed, their very competitive pricing and their great customer service, they really CANNOT BE BEAT.
Cons
Nothing so far, contact me in a few months
Great company, great service
Pros
Good value for cost per user. Like the web-based format and the customization options.
Cons
Reports could be better + mobile app would be nice.
My company has been using Big Contacts for a little over a year now. Since they released the new updated version for beta testing, I have shared it with my coworkers and they are all excited to use the new version. We are able to keep track of customer calls, notes and important information. It is a user friendly interface and is very useful when communicating with my coworkers about clients. We are glad to use Big Contacts and will continue to use it! I will also use it when I open my own business very soon. Thank you!
Pros
I love the user friendly interface and the ease of use. It allows me to see any updates regarding clients and allow my coworkers to stay up to date on tasks and important information.
Cons
I wish there was a tagging feature to alert people of updated information (notes, activity), instead of them having to "follow" the certain contact.
I have found that using the program designed allows me to enter information once and forget about it. It has helped in moving my business to a truly paperless environment. When I am not in the office I can access the mobile app prior to a call to refresh my memory and review the history before a call with a client.
Anytime I have had a question or an issue the support team has gotten back to me quickly and has done what they promised.
Pros
The program is easy to navigate and intuitive. I especially like the ability to customize fields to my specific needs.
Cons
Once in a while the program will freeze and the input isn't saved. I'm more aware to clear my browser (Chrome) to maximize efficiency of the program.
Start a 30 Day Free Trial today! It takes only 30 seconds to get started and there is NO Credit Card Required - all plans are month-to-month with NO contracts.
You won't find another system (with all the features we offer) at a lower price! Best of all, when you upgrade to a paid account, we will train your entire team - at NO charge!
Go to this link to view more detailed pricing: http://www.bigcontacts.com/pricing
BigContacts offers simple and affordable web based CRM software where you can start with just the core tools you need to organize your contacts - and allows you to easily grow into a full suite of tools that will help you mange your business.
Below are some frequently asked questions for BigContacts.
BigContacts offers the following pricing plans:
Starting from: US$5,00/month
Pricing model: Subscription
Free Trial: Available
Start a 30 Day Free Trial today! It takes only 30 seconds to get started and there is NO Credit Card Required - all plans are month-to-month with NO contracts.
You won't find another system (with all the features we offer) at a lower price! Best of all, when you upgrade to a paid account, we will train your entire team - at NO charge!
Go to this link to view more detailed pricing: http://www.bigcontacts.com/pricing
BigContacts offers the following features:
BigContacts has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business
BigContacts supports the following languages:
English
BigContacts has the following pricing plans:
Subscription
We do not have any information about what devices BigContacts supports
BigContacts integrates with the following applications:
123FormBuilder, ActiveCampaign, ActiveDEMAND, Campaign Monitor, Constant Contact, HubSpot CRM, HubSpot Marketing, Mailchimp, PieSync, Robly
BigContacts offers the following support options:
FAQs, Knowledge Base, Online Support, Video Tutorials
One of our sales team discovered BigContacts in Fall 2007 and recommended we try it. At the time we'd tried two other web-based CRM systems with frustrating results. As soon as I saw the clean, easy-to-understand layout of BigContacts, I was sold. We switched over immediately and the entire sales team (and me) felt a HUGE RELIEF. Since 2007, Big Contacts has gone through several major upgrades. I get frustrated at first with each major upgrade because it changes my routine, but I am confident I'll get it figured out quickly with customer service help. I contact customer service and I talk with someone IN THE U.S.A., who speaks perfect English, who is competent, and who is patient and solves my problem. That's it. Done. Again, huge relief. I like BigContacts so much that I've referred clients and friends to use it. All sold. All happy. So... that's my story. I do not exaggerate. Thank you!! -Karen