BigContacts

BigContacts

Affordable CRM Software for Small Business

4.3/5 (189 reviews)

BigContacts Overview

With BigContacts, you can choose only the essentials to get started managing your contacts and can easily grow into more comprehensive features. Whether you're looking for a simple tool to organize your contacts or want a complete suite of business tools - we offer everything you need to Organize your Contacts, Manage Tasks, Track Opportunities & Manage Email Campaigns.

Best of all, you can access all your important contact information from any PC, Mac, Mobile Phone, or Tablet!

Pricing

Starting from
US$5,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Europe, United Kingdom, United States

Supported Languages

English

BigContacts Reviews

Overall rating
4.3/5
89% positive reviews
87
Excellent
81
Very good
16
Average
2
Poor
3
Terrible
Karen W.

HUGE RELIEF

Used Daily for 2+ years
Reviewed on 2016/09/28
Review Source: Capterra

One of our sales team discovered BigContacts in Fall 2007 and recommended we try it. At the time we'd tried two other web-based CRM systems with frustrating results. As soon as I saw the clean, easy-to-understand layout of BigContacts, I was sold. We switched over immediately and the entire sales team (and me) felt a HUGE RELIEF. Since 2007, Big Contacts has gone through several major upgrades. I get frustrated at first with each major upgrade because it changes my routine, but I am confident I'll get it figured out quickly with customer service help. I contact customer service and I talk with someone IN THE U.S.A., who speaks perfect English, who is competent, and who is patient and solves my problem. That's it. Done. Again, huge relief. I like BigContacts so much that I've referred clients and friends to use it. All sold. All happy. So... that's my story. I do not exaggerate. Thank you!! -Karen

Pros

1. clean, simple, intuitive, easy to use
2. customer service is prompt, competent, speaks perfect English, is based in the United States

Cons

upgrades are a challenge, but they get solved thanks to the PROS listed above.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Rick S.

I've tried them all....

Used Daily for 2+ years
Reviewed on 2019/05/10
Review Source: Capterra

I am reinstalling my contacts to get back up to running with BC, so ask me in a few months. I don't foree any issues.

Pros

I've been using Big Contacts for over 10 years. Last fall I was thinking I was going a different direction and I was thinking Big Contacts didn't offer what I wanted, so I spent over 2 months trying EVERTYHING out there and I disliked trying to re-learn the OTHER ways programs sorted their contacts. I finally found a replacement for Big Contacts and went with it, and now after 5 months using the other program, I am coming back to Big Contacts. With the new options they have developed, their very competitive pricing and their great customer service, they really CANNOT BE BEAT.

Cons

Nothing so far, contact me in a few months

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Kristan H.

Perfect for what we need!

Used Daily for 1+ year
Reviewed on 2016/10/05
Review Source: Capterra

My company has been using Big Contacts for a little over a year now. Since they released the new updated version for beta testing, I have shared it with my coworkers and they are all excited to use the new version. We are able to keep track of customer calls, notes and important information. It is a user friendly interface and is very useful when communicating with my coworkers about clients. We are glad to use Big Contacts and will continue to use it! I will also use it when I open my own business very soon. Thank you!

Pros

I love the user friendly interface and the ease of use. It allows me to see any updates regarding clients and allow my coworkers to stay up to date on tasks and important information.

Cons

I wish there was a tagging feature to alert people of updated information (notes, activity), instead of them having to "follow" the certain contact.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Dave M.

outstanding value

Used Daily for 2+ years
Reviewed on 2019/03/13
Review Source: Capterra

I have found that using the program designed allows me to enter information once and forget about it. It has helped in moving my business to a truly paperless environment. When I am not in the office I can access the mobile app prior to a call to refresh my memory and review the history before a call with a client.

Anytime I have had a question or an issue the support team has gotten back to me quickly and has done what they promised.

Pros

The program is easy to navigate and intuitive. I especially like the ability to customize fields to my specific needs.

Cons

Once in a while the program will freeze and the input isn't saved. I'm more aware to clear my browser (Chrome) to maximize efficiency of the program.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Linda S.

Big Contacts Keeps Us Connected

Used Daily for 1+ year
Reviewed on 2016/09/28
Review Source: Capterra

We have found Big Contacts to be a great solution to keeping our staff connected and in control of our CRM. We use calendar functions, schedule meetings, track sales, schedule contact follow ups, add history on all calls and track progress on sales goals and pipeline from mobile and desktop. The product meets our needs at fraction of the price of other products. Big Contacts is very user friendly compared with my experience with Salesforce! We appreciate the value, reliability and the flexible fields that customize the program to meet our needs.

Pros

Flexible fields to customize our use. Multiple users with individual setting controls in admin. Mobile Application.

Cons

Sometimes search does not find what I am looking for

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

BigContacts Pricing

Starting from
US$5,00/month
Pricing options
Free Trial
Subscription
Value for money

Start a 30 Day Free Trial today! It takes only 30 seconds to get started and there is NO Credit Card Required - all plans are month-to-month with NO contracts.

You won't find another system (with all the features we offer) at a lower price! Best of all, when you upgrade to a paid account, we will train your entire team - at NO charge!

Go to this link to view more detailed pricing: http://www.bigcontacts.com/pricing

BigContacts Features

  • API

  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • CRM Integration
  • Calendar Management
  • Contact Database
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for BigContacts

Key features of BigContacts

  • Custom Reports
  • Email & Text Alerts
  • Email Marketing Module
  • Email integration - capture all emails
  • Google Calendar Synchronization
  • Google Contact Synchronization
  • LinkedIn Integration
  • MailChimp Synchronization
  • Mobile Access
  • Outlook Calendar Synchronization
  • Outlook Contacts Synchronization
  • Sales Pipeline Managment
  • Skype Integration
  • Social Media monitoring
  • Task Management
  • Team Calendar
  • TeamChat - instant messaging
  • Twitter Integration

Benefits

BigContacts offers simple and affordable web based CRM software where you can start with just the core tools you need to organize your contacts - and allows you to easily grow into a full suite of tools that will help you mange your business.

BigContacts FAQs

Below are some frequently asked questions for BigContacts.

Q. What type of pricing plans does BigContacts offer?

BigContacts offers the following pricing plans:

Starting from: US$5,00/month

Pricing model: Subscription

Free Trial: Available

Start a 30 Day Free Trial today! It takes only 30 seconds to get started and there is NO Credit Card Required - all plans are month-to-month with NO contracts.

You won't find another system (with all the features we offer) at a lower price! Best of all, when you upgrade to a paid account, we will train your entire team - at NO charge!

Go to this link to view more detailed pricing: http://www.bigcontacts.com/pricing

Q. What are the main features of BigContacts?

BigContacts offers the following features:

  • Custom Reports
  • Email & Text Alerts
  • Email Marketing Module
  • Email integration - capture all emails
  • Google Calendar Synchronization
  • Google Contact Synchronization
  • LinkedIn Integration
  • MailChimp Synchronization
  • Mobile Access
  • Outlook Calendar Synchronization
  • Outlook Contacts Synchronization
  • Sales Pipeline Managment
  • Skype Integration
  • Social Media monitoring
  • Task Management
  • Team Calendar
  • TeamChat - instant messaging
  • Twitter Integration

Q. Who are the typical users of BigContacts?

BigContacts has the following typical customers:

Freelancers, Mid Size Business, Non Profit, Small Business

Q. What languages does BigContacts support?

BigContacts supports the following languages:

English

Q. What type of pricing plans does BigContacts offer?

BigContacts has the following pricing plans:

Subscription

Q. Does BigContacts support mobile devices?

We do not have any information about what devices BigContacts supports

Q. What other apps does BigContacts integrate with?

BigContacts integrates with the following applications:

123FormBuilder, ActiveCampaign, ActiveDEMAND, Campaign Monitor, Constant Contact, HubSpot CRM, HubSpot Marketing, Mailchimp, PieSync, Robly

Q. What level of support does BigContacts offer?

BigContacts offers the following support options:

FAQs, Knowledge Base, Online Support, Video Tutorials