About BetterCloud

BetterCloud provides critical insights, automated management, and intelligent data security for cloud office platforms. By leveraging open APIs, BetterCloud securely connects with your data at its source, providing maximum control without requiring any cumbersome setup. Offering solutions for both Google Apps and Office 365, BetterCloud is trusted by IT teams in over 50,000 organizations worldwide.

Key benefits of BetterCloud

Manage:
Day-to-day management becomes second nature with BetterCloud. Whether you’re bringing on a new employee or someone is leaving the company, FlashPanel’s built-in best practices and workflows help reduce the potential for costly errors like data loss.

Automate:
With BetterCloud's scheduling features, Google Apps administrators can push out policies for various settings like IMAP/POP and email signatures on a daily basis. And when an employee leaves the company you can immediately suspend their account, then schedule deletion for a later date.

Simplify:
BetterCloud helps reduce your time spent managing Google Apps by simplifying repetitive tasks. You can add or remove users from multiple Groups with a few clicks, and bulk actions make management processes even easier. You can even apply and enforce email settings or granular permissions by Group or Org. Unit.

Delegate:
BetterCloud's Access Control allows Google Apps administrators to delegate granular access levels to other users in the domain. Whether the VP of Marketing wants control over company email signatures, or an IT help desk member needs access to BetterCloud's Deprovision User feature, Access Control lets Google Apps administrators delegate the right responsibilities to the right people.

Analyze:
Google Apps produces mountains of data, but making sense of that data can be complicated. BetterCloud's reports help you cut through the clutter and track important metrics, like user activity, so that you can schedule additional training or even reassign licenses.

Devices

Business size

S M L

Markets

Australia, Canada, China, Germany, United Kingdom and 3 others, India, Japan, United States

Supported Languages

English

Images

Domain Health and Insight Center
User Profile Management
Drive Compliance Engine
Third-Party Application Audit
Customizable Reporting Engine
View 6 more
BetterCloud screenshot: Domain Health and Insight Center BetterCloud screenshot: User Profile Management BetterCloud screenshot: Drive Compliance Engine BetterCloud screenshot: Third-Party Application Audit BetterCloud screenshot: Customizable Reporting Engine

Features

Total features of BetterCloud: 11

  • API
  • Access Controls/Permissions
  • Action Management
  • Automated Discovery
  • Compliance Management
  • Issue Auditing
  • Knowledge Management
  • Onboarding
  • SaaS Operations Management
  • Ticket Management
  • Usage Tracking/Analytics

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Reviews

Overall rating

3,4 /5
(12)
Value for Money
3/5
Features
3,7/5
Ease of Use
3,4/5
Customer Support
3/5

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Showing 5 reviews of 12
Jon S.
Overall rating
  • Industry: Plastics
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Bettercloud makes GSuite Management much easier

Reviewed on 2018/12/19

We have thought of going without Bettercloud, but everytime we recognized the high value it...

We have thought of going without Bettercloud, but everytime we recognized the high value it provides - it would be tough to live without it.

Pros

Bettercloud was a life saver when we moved over to GSuite- the Google Admin just wasn't cutting it with all the features and needs we had, but Bettercloud provides everything we need.

Cons

The user interphase took a little getting used to, but once I located what I needed, it's been great

Courtney C.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201-500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

BetterCloud Review

Reviewed on 2020/12/09

I have seen the evolution of BetterCloud from the beginning of the company and the product was many...

I have seen the evolution of BetterCloud from the beginning of the company and the product was many versions ago that only supported Google. The evolution of this product is allowing administrators to have overall insight into all of their SaaS apps. Companies today need to focus on business process improvement from a sys admin standpoint and BetterCloud is a key player in this for those who cannot afford tools that require heavy security and management.

Pros

This software is great for having a central management point for many of your SaaS applications. Currently, BetterCloud integrates with 60+ SaaS apps that are popular in today's world. The best thing about this is streamlining your onboarding and offboarding processes for all of these apps via workflows. System administrators have difficult times with many SaaS apps and understanding who has access to what. BetterCloud's workflows make it easy to do minimal amounts of clicks to de-provision users in a secure manner, confirm that data is not loss, and save on licensing.

Cons

I use BetterCloud a lot for Google Workspace administration. The tool is still lacking in some areas such as Shared Drives and using groups to control the access that hasn't been developed yet in BetterCloud. Google Workspace has stepped up its playing field with management via security groups and BetterCloud needs to do this as well.

Verified Reviewer
Overall rating
  • Industry: Management Consulting
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Ok tool, but Buyer Beware

Reviewed on 2017/01/04

I WOULD NEVER BUY FROM THEM AGAIN - BUYER BEWARE! We have a standard Google for Business domain,...

I WOULD NEVER BUY FROM THEM AGAIN - BUYER BEWARE! We have a standard Google for Business domain, which they never fully integrated with. Most of their so-called tools, didn't work right and the one that did kind of work was the email monitoring, but even then, the users' email that you are monitoring is simply the tool sending you a TXT file of incoming and outgoing emails, it's can't un decrypt incoming so those are worthless, it doesn't show you attachments, etc - bottom line, I can read my users outgoing emails, but because everything is so generic and in txt files, I literally have to open EVERY SINGLE EMAIL and sort through 1/2 code and 1/2 text. Can't see the attachments referenced, etc. Expensive tool.

But that's not the worst. BE AWARE - once you sign up, you pay a fee per year. 30 days prior to your subscription being renewed, you are sent an email, just like every other monthly email that is basically worthless, that reminds you they require 30-day notification for cancellation. NOTE - YOU PAY FOR THE ENTIRE YEAR AT ONCE, SO IF YOU DON'T CANCEL THAT SAME DAY AS THE NOTICE, YOU ARE STUCK WITH ANOTHER ENTIRE YEAR OF PAYMENTS.

When I asked customer service about this, as I don't need the email monitoring anymore, they basically said, "oops, you missed your 30-day window, so you have to pay for the whole year now, so let's talk about more services we can provide you, aka pay for". TOTAL BS!!!

FINALLY, there is ZERO place on the site to cancel your membership. You literally have to email them, provide in writing, a notice of cancellation 30 days before it is set to renew. In 2017, do we really need to write an email or send a fax to cancel a subscription? Hell, my cheaper subscription services have cancellation components built into their apps, why can't this one.

Cons

Horrible customer service
Integration with the Google Domain was poor at best

Verified Reviewer
Overall rating
  • Company size: 1 001-5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BetterCloud, best Google support

Reviewed on 2018/04/09

BetterCloud is one, if not the best way to manage our Google Accounts

BetterCloud is one, if not the best way to manage our Google Accounts

Pros

BetterCloud does most daily Google admin tasks from one place. BetterCloud makes it easy to reset Google passwords, update signatures, manage groups and so much more. Compared to the Google Admin Console, the interface of BetterCloud is much more user friendly. BetterCloud also integrates with other Google products, allowing administrators to update Docs, Sheets, Forms ect without ever logging into the users account. This is just the tip of the iceberg, BetterCloud makes it easy to create user accounts while applying company templates such as signatures. BetterCloud offers more complex functionality which as a user of 12 months, I haven't had to use myself yet. However, it is good to know that there is more to the product

Cons

One of the cons of BetterCloud can also be considered a Pro. BetterCloud is constantly updating and adding additional features, as a result, it can be hard to keep up with recent changes

Dylan M.
Overall rating
  • Industry: Printing
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The Better way to manage Google Apps For Business

Reviewed on 2017/09/05

Single Pane of Google Apps for Business management without the "Pain" of using google's admin page.

Single Pane of Google Apps for Business management without the "Pain" of using google's admin page.

Pros

Simpler to use than the google Admin page. This package allows for multiple users with varying levels of access. It is hooked into the Google API and makes it easy for my admins to make needed account changes.

Cons

Sometimes sync with Google can be slow when performing many transactions. Also the "May I help You?" popups can be annowing. If I want to chat with someone I'll chat with someone. You need to assume that anyone using this software is saavy enough to hit the help button when they need to.

Showing 5 reviews of 12 Read all reviews

BetterCloud FAQs

Below are some frequently asked questions for BetterCloud.

BetterCloud offers the following pricing plans:

  • Starting from:
  • Pricing model: Free, Subscription
  • Free Trial: Not Available

A free 30-day Enterprise trial is available to all customers. BetterCloud offers the following editions: Basic: A free product focused on monitoring, alerting, and insights. Pro: Builds on Basic with administration tools and workflows for every step of the user lifecycle. Enterprise: Offers auditing, compliance, and data loss prevention (DLP) policies, plus full-service admin and reporting tools.

We do not have any information about BetterCloud features

BetterCloud has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

BetterCloud supports the following languages:

English

BetterCloud supports the following devices:

BetterCloud integrates with the following applications:

Google Apps for Work, Google Drive, Google Workspace

BetterCloud offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories

See all software categories found for BetterCloud.