BetterCloud for Google Apps

BetterCloud for Google Apps

Powering Cloud IT

3.3/5 (12 reviews)

BetterCloud for Google Apps Overview

BetterCloud provides critical insights, automated management, and intelligent data security for cloud office platforms. By leveraging open APIs, BetterCloud securely connects with your data at its source, providing maximum control without requiring any cumbersome setup. Offering solutions for both Google Apps and Office 365, BetterCloud is trusted by IT teams in over 50,000 organizations worldwide.

Pricing

Starting from
US$1,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa

Supported Languages

English

BetterCloud for Google Apps Reviews

Overall rating
3.3/5
67% positive reviews
3
Excellent
5
Very good
0
Average
0
Poor
4
Terrible
Verified Reviewer

BetterCloud, best Google support

Used Daily for 6-12 months
Reviewed on 2018/04/09
Review Source: Capterra

BetterCloud is one, if not the best way to manage our Google Accounts

Pros

BetterCloud does most daily Google admin tasks from one place. BetterCloud makes it easy to reset Google passwords, update signatures, manage groups and so much more. Compared to the Google Admin Console, the interface of BetterCloud is much more user friendly. BetterCloud also integrates with other Google products, allowing administrators to update Docs, Sheets, Forms ect without ever logging into the users account. This is just the tip of the iceberg, BetterCloud makes it easy to create user accounts while applying company templates such as signatures. BetterCloud offers more complex functionality which as a user of 12 months, I haven't had to use myself yet. However, it is good to know that there is more to the product

Cons

One of the cons of BetterCloud can also be considered a Pro. BetterCloud is constantly updating and adding additional features, as a result, it can be hard to keep up with recent changes

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Ok tool, but Buyer Beware

Used Daily for 2+ years
Reviewed on 2017/01/04
Review Source: GetApp

I WOULD NEVER BUY FROM THEM AGAIN - BUYER BEWARE! We have a standard Google for Business domain, which they never fully integrated with. Most of their so-called tools, didn't work right and the one that did kind of work was the email monitoring, but even then, the users' email that you are monitoring is simply the tool sending you a TXT file of incoming and outgoing emails, it's can't un decrypt incoming so those are worthless, it doesn't show you attachments, etc - bottom line, I can read my users outgoing emails, but because everything is so generic and in txt files, I literally have to open EVERY SINGLE EMAIL and sort through 1/2 code and 1/2 text. Can't see the attachments referenced, etc. Expensive tool.

But that's not the worst. BE AWARE - once you sign up, you pay a fee per year. 30 days prior to your subscription being renewed, you are sent an email, just like every other monthly email that is basically worthless, that reminds you they require 30-day notification for cancellation. NOTE - YOU PAY FOR THE ENTIRE YEAR AT ONCE, SO IF YOU DON'T CANCEL THAT SAME DAY AS THE NOTICE, YOU ARE STUCK WITH ANOTHER ENTIRE YEAR OF PAYMENTS.

When I asked customer service about this, as I don't need the email monitoring anymore, they basically said, "oops, you missed your 30-day window, so you have to pay for the whole year now, so let's talk about more services we can provide you, aka pay for". TOTAL BS!!!

FINALLY, there is ZERO place on the site to cancel your membership. You literally have to email them, provide in writing, a notice of cancellation 30 days before it is set to renew. In 2017, do we really need to write an email or send a fax to cancel a subscription? Hell, my cheaper subscription services have cancellation components built into their apps, why can't this one.

Cons

Horrible customer service
Integration with the Google Domain was poor at best

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

0.0/10
Dylan M.

The Better way to manage Google Apps For Business

Used Daily for 2+ years
Reviewed on 2017/09/05
Review Source: Capterra

Single Pane of Google Apps for Business management without the "Pain" of using google's admin page.

Pros

Simpler to use than the google Admin page. This package allows for multiple users with varying levels of access. It is hooked into the Google API and makes it easy for my admins to make needed account changes.

Cons

Sometimes sync with Google can be slow when performing many transactions. Also the "May I help You?" popups can be annowing. If I want to chat with someone I'll chat with someone. You need to assume that anyone using this software is saavy enough to hit the help button when they need to.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Greg C.

A nice app for gsuite management

Used Daily for 2+ years
Reviewed on 2019/02/21
Review Source: Capterra

Pros

As a gsuite admin it was nice to be able to see at a quick glance if people were sharing docs or forwarding emails they shouldnt' be and to have the ability to setup alerts when it happened. It had a nice UI that made setting up and navigating these changes a breeze.

Cons

They are always updating and adding new features, some are included other are pay to use type of upgrades. Same with integrations often we'd find an integration we wanted to utilize only to be told by our success manager it was considered an addon.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Jon S.

Bettercloud makes GSuite Management much easier

Used Daily for 2+ years
Reviewed on 2018/12/19
Review Source: Capterra

We have thought of going without Bettercloud, but everytime we recognized the high value it provides - it would be tough to live without it.

Pros

Bettercloud was a life saver when we moved over to GSuite- the Google Admin just wasn't cutting it with all the features and needs we had, but Bettercloud provides everything we need.

Cons

The user interphase took a little getting used to, but once I located what I needed, it's been great

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

BetterCloud for Google Apps Pricing

Starting from
US$1,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

A free 30-day Enterprise trial is available to all customers. BetterCloud offers the following editions:

Basic: A free product focused on monitoring, alerting, and insights.

Pro: Builds on Basic with administration tools and workflows for every step of the user lifecycle.

Enterprise: Offers auditing, compliance, and data loss prevention (DLP) policies, plus full-service admin and reporting tools.

BetterCloud for Google Apps Features

  • API
  • Access Control

  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Auditing
  • Automatic Notifications
  • Collaboration Tools
  • Data Import/Export
  • Drag & Drop Interface
  • Monitoring
  • Projections
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • SSL Security
  • Third Party Integration
  • Workflow Management

Additional information for BetterCloud for Google Apps

Key features of BetterCloud for Google Apps

  • Access control
  • Bulk user provisioning / deprovisioning
  • Calendar management & delegation
  • Contacts management
  • Customizable email signatures
  • Customizable reporting
  • Directory management
  • Drive compliance policies
  • Email audit monitoring
  • Groups management
  • Inbox delegation
  • Policy scheduling & enforcement
  • Simple email delegation
  • User deprovisioning workflow

Benefits

Manage:
Day-to-day management becomes second nature with BetterCloud. Whether you’re bringing on a new employee or someone is leaving the company, FlashPanel’s built-in best practices and workflows help reduce the potential for costly errors like data loss.

Automate:
With BetterCloud's scheduling features, Google Apps administrators can push out policies for various settings like IMAP/POP and email signatures on a daily basis. And when an employee leaves the company you can immediately suspend their account, then schedule deletion for a later date.

Simplify:
BetterCloud helps reduce your time spent managing Google Apps by simplifying repetitive tasks. You can add or remove users from multiple Groups with a few clicks, and bulk actions make management processes even easier. You can even apply and enforce email settings or granular permissions by Group or Org. Unit.

Delegate:
BetterCloud's Access Control allows Google Apps administrators to delegate granular access levels to other users in the domain. Whether the VP of Marketing wants control over company email signatures, or an IT help desk member needs access to BetterCloud's Deprovision User feature, Access Control lets Google Apps administrators delegate the right responsibilities to the right people.

Analyze:
Google Apps produces mountains of data, but making sense of that data can be complicated. BetterCloud's reports help you cut through the clutter and track important metrics, like user activity, so that you can schedule additional training or even reassign licenses.

BetterCloud for Google Apps FAQs

Below are some frequently asked questions for BetterCloud for Google Apps.

Q. What type of pricing plans does BetterCloud for Google Apps offer?

BetterCloud for Google Apps offers the following pricing plans:

Starting from: US$1,00/month

Pricing model: Free, Subscription

Free Trial: Available

A free 30-day Enterprise trial is available to all customers. BetterCloud offers the following editions:

Basic: A free product focused on monitoring, alerting, and insights.

Pro: Builds on Basic with administration tools and workflows for every step of the user lifecycle.

Enterprise: Offers auditing, compliance, and data loss prevention (DLP) policies, plus full-service admin and reporting tools.

Q. What are the main features of BetterCloud for Google Apps?

BetterCloud for Google Apps offers the following features:

  • Access control
  • Bulk user provisioning / deprovisioning
  • Calendar management & delegation
  • Contacts management
  • Customizable email signatures
  • Customizable reporting
  • Directory management
  • Drive compliance policies
  • Email audit monitoring
  • Groups management
  • Inbox delegation
  • Policy scheduling & enforcement
  • Simple email delegation
  • User deprovisioning workflow

Q. Who are the typical users of BetterCloud for Google Apps?

BetterCloud for Google Apps has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does BetterCloud for Google Apps support?

BetterCloud for Google Apps supports the following languages:

English

Q. What type of pricing plans does BetterCloud for Google Apps offer?

BetterCloud for Google Apps has the following pricing plans:

Free, Subscription

Q. Does BetterCloud for Google Apps support mobile devices?

We do not have any information about what devices BetterCloud for Google Apps supports

Q. What other apps does BetterCloud for Google Apps integrate with?

BetterCloud for Google Apps integrates with the following applications:

G Suite, Google Apps Reseller, Google Drive

Q. What level of support does BetterCloud for Google Apps offer?

BetterCloud for Google Apps offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Video Tutorials