Vidyard

Business Video Hosting and Analytics

4,4 /5 (76 reviews) Write a Review!

Vidyard Overview

What is Vidyard?

Vidyard’s Video Marketing Platform is built for marketers, and has all the tools and data you need to maximize your audience engagement, move prospects through the sales funnel, and measure the real impact and ROI of your video.

- Add lead capture forms and calls-to-action directly to your video assets to generate leads
- Leverage video data in your marketing automation and CRM platform to target only your most engaged prospects
- Measure the performance of your video, and report on how video impacts your bottom line
- See who’s watching your content and for how long

Vidyard Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Pricing is customized to meet your needs!


Vidyard Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

Vidyard Analytics Dashboard
Attention span analytics shows how viewers watch your videos
Settings configuration allows you to customize how your embedded video looks
Vidyard video Vidyard screenshot: Vidyard Analytics Dashboard Vidyard screenshot: Attention span analytics shows how viewers watch your videos Vidyard screenshot: Settings configuration allows you to customize how your embedded video looks

Vidyard Reviews

Vidyard Reviews

Overall rating
4,4
/
5
Excellent
48

Very good
19

Average
6

Poor
0

Terrible
3

Value for Money
4,1
Features
4,2
Ease of Use
4,4
Customer Support
4,1
88% recommended this app
Samantha N.

Vidyard is what sets me apart

Vidyard is great and definitely a tool that all salespeople should be using daily.


Kyle W.

Vidyard Review

Vidyard was a lot to understand at first, mainly because we haven't used another website like this before. The training and customer support we're able to help us get a firm grasp on it though. Now we have integrated it with Hubspot and it gives us all the analytics we need to help understand our customers better.


Verified Reviewer

Best videos for quick tips

Vidyard has been a great solution for making it easy to show our customers how to do specific actions on our platform.


Todd P.

I would NOT recommend Vidyard

awful experience.. see above.. I hope other small companies like mine do not sign a contract with this company..


Verified Reviewer

Vidyard is perfect for creating quick screen cap videos

Much of the time we use this to create step by step videos of how clients are able to update their website and be able to edit/update different types of content. It really just takes seconds to get started using the chrome extension. it's great.


Samantha N.
Industry: Computer Software
Company size: 201-500 Employees

Vidyard is what sets me apart

Used Daily for 2+ years
Reviewed on 2019/02/05
Review Source: Capterra

Vidyard is great and definitely a tool that all salespeople should be using daily.

Pros

Vidyard is seriously the best things ever when you're prospecting. It works so well to have video in any cold outreach and makes the whole process of prospecting less weird.

Cons

I honestly love Vidyard. I don't have any complaints besides that fact that it doesn't integrate with Outreach.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Kyle W.
Industry: Automotive
Company size: 201-500 Employees

Vidyard Review

Used Daily for 6-12 months
Reviewed on 2019/12/10
Review Source: Capterra

Vidyard was a lot to understand at first, mainly because we haven't used another website like this before. The training and customer support we're able to help us get a firm grasp on it though. Now we have integrated it with Hubspot and it gives us all the analytics we need to help understand our customers better.

Pros

Vidyard provides us with a great solution for using embedded videos on our website. We're able to track everything and because you can connect it to Hubspot, we get all the analytics we need! The customer support is extremely responsive and very helpful. The training we received as well as exactly what we needed to get everything set up. You can add CTAs to all of your videos, which helps us greatly.

Cons

The platform is very clunky and extremely hard to navigate. Thankfully, we had many meetings with people at Vidyard to understand this platform. I still get lost in certain areas though, but the customer support is available to fix my problems!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: E-Learning
Company size: 2-10 Employees

Best videos for quick tips

Used Weekly for 6-12 months
Reviewed on 2020/10/12
Review Source: Capterra

Vidyard has been a great solution for making it easy to show our customers how to do specific actions on our platform.

Pros

I love the ease of sharing my screen and easily capturing what I am demonstrating in my product. I also like the search feature and being able to embed videos.

Cons

The trimming tool only works at the end instead of inside the video which would be more helpful. And the version I have I don't have folders.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Todd P.
Industry: Marketing & Advertising
Company size: 2-10 Employees

I would NOT recommend Vidyard

Used Daily for 1-5 months
Reviewed on 2020/08/13
Review Source: Capterra

awful experience.. see above.. I hope other small companies like mine do not sign a contract with this company..

Pros

If you look at how many negative reviews I wrote about a company, you would not find ONE.. the reason is I would never want to hurt a companies rating.. but this organization has made me take time out of my day to write this.. Let me start by saying I hired Vidyard and signed a 1 year contract.. about 5 months into the contract, we kept having the same issue (our videos were not showing on certain cell phones). I had a large meeting with a law firm and when the video i did for them did not work properly, I made the decision to find another company. I have 4 emails prior to this issue from the head of my video department. bottom line, this was 1 month before the pandemic. I wrote them a letter to let them know I am moving my service because of the issues i continued to face.. This company had the nerve to send me to a collection company in July (during the pandemic).. they did not answer my email (it was their sales person who ignored my emails).. very frustrated and i would NOT recommend this company to my worst enemy.

Cons

the fact that they could not fix or figure out the issues we had with cell phones and their customer service.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Verified Reviewer
Industry: Marketing & Advertising
Company size: 11-50 Employees

Vidyard is perfect for creating quick screen cap videos

Used Weekly for 1+ year
Reviewed on 2020/06/24
Review Source: Capterra

Much of the time we use this to create step by step videos of how clients are able to update their website and be able to edit/update different types of content. It really just takes seconds to get started using the chrome extension. it's great.

Pros

I like how quickly I'm able to make a screencap video, which we generally use for trainings both internally and externally.

Cons

For my purposes, there is really nothing that I especially dislike about the software. I know that it's much more powerful than the purposes that I use it for, but it's honestly perfect for my needs.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

User recommendation
8,8/10
Based on 76 user ratings
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Vidyard Pricing

Vidyard Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Pricing is customized to meet your needs!

Pricing is customized to meet your needs!

Value for Money
4,1/5
Based on 76 user ratings
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Vidyard Features

Vidyard Features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
4,2/5
Based on 76 user ratings
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Categories

Additional information for Vidyard

Additional information for Vidyard

Key features of Vidyard

  • A/B Split Testing
  • Act-On Integration
  • Adaptive Streaming
  • Call-to-Action Integration
  • Compatibility on all Devices
  • Content Syndication
  • Eloqua Integration
  • HTML5 Support
  • Live Streaming Video
  • Marketing Automation Integration
  • Marketo Integration
  • Multiple Player Skins
  • Player Watermark
  • Playlists
  • Realtime Analytics
  • Salesforce.com Integration
  • Security
  • Simple Embed Script
  • Social Sharing Tools
  • Tagging Content
  • Video Analytics
  • Video Management
  • Video Marketing
  • Video SEO
  • Video Sales Enablement
  • YouTube Integration

Benefits

For Marketing Teams:
- Manage all of your videos from one central dashboard, and publish videos across multiple channels with just one click
- Create branded players, custom playlists, and video hubs to showcase your video library and deliver great branded video experiences for your viewers
- Split-test your splash screens to increase click-through rates, and embed calls-to-action in your videos to generate leads
- Measure attention span, drop-off rates, and viewing habits in your marketing automation and CRM platform to segment, score and nurture leads
- Tie revenue directly to video views and see which deals were influenced by your videos

For Sales Teams:

- Easily record demos and send them to prospects quickly from anywhere - no more scheduling conflicts!
- Deliver customer testimonials to late-stage leads in an easily-consumed format
- See in-depth viewer analytics on your prospects so you can identify hot prospects quickly
- Access brand-approved assets from your mobile device, and share marketing video content on-the-fly

For Internal Communications:
- Share content securely across Salesforce Chatter, internal websites, or video hubs
- Lock down content to specific employees or teams, and know which employees have watched your video content down to the second
- Create branded video hubs to share your content library with everyone on your team, and enable employees to share video content

Vidyard FAQs

Vidyard FAQs

Below are some frequently asked questions for Vidyard.

Q. What type of pricing plans does Vidyard offer?

Vidyard offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Pricing is customized to meet your needs!

Q. What are the main features of Vidyard?

Vidyard offers the following features:

  • A/B Split Testing
  • Act-On Integration
  • Adaptive Streaming
  • Call-to-Action Integration
  • Compatibility on all Devices
  • Content Syndication
  • Eloqua Integration
  • HTML5 Support
  • Live Streaming Video
  • Marketing Automation Integration
  • Marketo Integration
  • Multiple Player Skins
  • Player Watermark
  • Playlists
  • Realtime Analytics
  • Salesforce.com Integration
  • Security
  • Simple Embed Script
  • Social Sharing Tools
  • Tagging Content
  • Video Analytics
  • Video Management
  • Video Marketing
  • Video SEO
  • Video Sales Enablement
  • YouTube Integration

Q. Who are the typical users of Vidyard?

Vidyard has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does Vidyard support?

Vidyard supports the following languages:

English

Q. What type of pricing plans does Vidyard offer?

Vidyard has the following pricing plans:

Subscription

Q. Does Vidyard support mobile devices?

We do not have any information about what devices Vidyard supports

Q. What other apps does Vidyard integrate with?

Vidyard integrates with the following applications:

Act-On, GetResponse, Hootsuite, HubSpot CRM, HubSpot Marketing Hub, Kapost, Marketo Engage, Salesforce Marketing Cloud, SnapApp, Uberflip

Q. What level of support does Vidyard offer?

Vidyard offers the following support options:

FAQs, Forum, Online Support, Phone Support, Video Tutorials