KiSSFLOW

KiSSFLOW

Complete Work Management Software

4.1/5 (28 reviews)

KiSSFLOW Overview

Kissflow believes that those closest to the work know how to manage and solve problems the best, and they deserve to have smart and simple tools to do it. Kissflow is a no-code digital workplace where anyone can create an automated process, build a project board, handle a case flow, and collaborate on work topics, all in one intelligent and easily integrated platform.

More than 10,000+ customers across 160 countries trust Kissflow for their work management needs.

Pricing

Starting from
US$9,00/month
Pricing options
Free Trial
One Time License
Open Source
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, Europe and 5 others, Germany, India, Latin America, Mexico, Middle-East and Africa

Supported Languages

English, German, Portuguese, Spanish, Turkish

KiSSFLOW Reviews

Overall rating
4.1/5
79% positive reviews
14
Excellent
8
Very good
3
Average
0
Poor
3
Terrible
Jamie W.

For workflow routing, there's no better value out there

Used Daily for 6-12 months
Reviewed on 2017/08/09
Review Source: Capterra

Without the workflow routing provided by Kissflow, a lot of our operational processes would still have to be handled with paper forms. There are plenty of web-based solutions out there for gathering data, but not many can gather the data and stop in multiple offices along the way to get approvals and collect more information before arriving at your desktop.

Kissflow not only saves us a lot of paper, but it saves us time. We're able to offer better, faster service to our customers with less intervention, and therefore, fewer mistakes.

Pros

For us, Kissflow is all about workflow routing. We've set up several processes that require conditional approvals from various individuals in the organization.

For example, key requests start with a Kissflow form embedded on our website. The form then goes straight to a department head for approval based on answers given in the form. From there, it heads to the Operations Office for assessment. When the requestor comes to pick up the key, they sign for it on an iPad using the signature field in the Kissflow mobile app.

When shopping around for a workflow solution, nothing else that came close to the feature set offered by Kissflow was remotely near our price range. There are other solutions out there, but none can compare to the value Kissflow provides.

Cons

While Kissflow offers a lot of customization, there are some features that are a bit too rigid. For example, you can insert tables in your forms, but data collected that way is treated differently from data in the main body of the form. When you get into more complex setups, this poses a problem because formulas can't reach across tables or between the main body and a table.

There are also limitations to the automated emails Kissflow generates. For example, you can't send an automated email to someone who has completed a public form embedded in a website. Those emails can only be sent to registered users. Fortunately, Kissflow has a great integration with Zapier, which provides a great work around, but it would be nice if that could be handled natively within Kissflow.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Hung P.

Kissflow is very good software for workflow design and implement.

Used Daily for 2+ years
Reviewed on 2018/08/13
Review Source: Capterra

We implement some workflow like Leave Request, Profesional Development, Purchase Request. Everything works smoothly, but sometimes we didn't receive good support from the vendor, price little bit ok, but they want to increase it several time. Now we using Kissflow for all of our staff ( about 300). If price better and product improvement, we may extend license for this.

Pros

I like many things in Kissflow include:
Flexible workflow, report, easy to customize
API, webhook quite good, can do something to get the data
Workflow design and permission are great features.

Cons

Can not update master list by API, we have to manual update it, we made a accident before when we don't understand master clearly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Christopher A.

Process flow

Used Daily for 1+ year
Reviewed on 2018/12/16
Review Source: Capterra

Kissflow has become the major tool for management our service request and fulfillment process. This helps to know at a glance the status of any activity in process and the corresponding activity to be performed next.

Pros

Kissflow helps me to track the status of activity in our service fulfillment process.The Nudge option helps to prevent any delay in assigned activities in the process.

Cons

The software solely dependence on the internet without an offline option

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Sathish K.

One app multiple solutions

Used Daily for Free Trial
Reviewed on 2018/12/16
Review Source: GetApp

Pros

This app is so raw and flexible so that we can customize around different verticals , instead of buying many apps for each different process, kiss flow has been a one stop solution for HR/Finance and administrator workflows , kudos to the team!
Excellent in terms of performance and cost

Cons

Some more clarity on API integration in the FAQ section would be much useful, non tech savvy's find it difficult to understand API integration, however the support team was extremely helpful
Also it would be great if you could include a communication channel between different users/admin , if kiss flow could send emails on its own instead of any other 3rd part integration,then it would be a complete business package

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Tyler C.

Works as expected 99% of the time

Used Weekly for 6-12 months
Reviewed on 2017/08/29
Review Source: Capterra

Sped up our response time and communication between departments 10 fold.

Pros

It does what it says it does extremely well. The workflow aspects work flawlessly and as a user on the team they are very easy to understand.

Cons

It seems that while getting people to do specific things in a very quick and automatic way, it tries to be very complex in the data that you can give it but fails in polishing details. Small things like not accepting all variants in email formats in the email entry fields to the fields in its iPad app not expanding to show all of their contents all the time. You tend to just have to be careful with it sometimes. It also makes you conform to it instead of it conforming to you. Which isn't that bad considering how robust it is, but still a bit constraining.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

KiSSFLOW Pricing

Starting from
US$9,00/month
Pricing options
Free Trial
One Time License
Open Source
Subscription
Value for money

Just like our product, our price is also simple. No complex plans and bundles.

Pricing starts at $130/month for 30 users.

No credit cards required for trying!

KiSSFLOW Features

  • API
  • Activity Tracking
  • Audit Trail
  • Automatic Notifications
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration

  • Activity Dashboard
  • Auditing
  • Compliance Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Workflow Management

Additional information for KiSSFLOW

Key features of KiSSFLOW

  • Attach documents to workflows from Google Docs,Box & Dropbox
  • Auto sync of Google Apps users and groups
  • Easy 5-step wizard for building your workflows in minutes
  • Pre-built reports and dashboard for workflow insights
  • Pre-integrated with Google Apps SSO, Mail, Contacts and Docs
  • Reliable APIs and webhooks to build your own integrations
  • Runs on reliable Google App Engine and Google Cloud SQL
  • Share your workflows & collaborate with other process owners
  • Single sign-on (SSO) with Google Apps, Office 365 and SAML
  • Support for Android, iPhone and iPad
  • Zapier support for integrating with leading SaaS softwares

Benefits

Simple & Smart: Easy 5-step wizard guides the user through the process of workflow creation and minimizes the learning associated with KiSSFLOW.

Seamless experience with Google Apps: Intuitive and familiar Gmail interface and tighter integration with Docs, Mail, Contacts and Login provides a seamless Google Apps experience.

Secure & Reliable: Runs on secure and reliable Google Cloud infrastructure (Google App Engine and Google Cloud SQL).

GetApp Analysis

Automated workflows can make the impossible possible for professional organizations, reducing chaos and expediting approvals processes. Unfortunately, traditional workflow softwares have been too complicated and have required significant amounts of time and effort to get started. KiSSFLOW is a cloud-based alternative that takes a different perspective to this age-old problem. This business process management and workflow automation software offers a straightforward automation framework that doesn’t require any programming knowledge to set up.

A business process management solution ideal for organizations of any size, KiSSFLOW offers a way to create and publish custom workflows with ease.

Kissflow Complete Inbox View

What is KiSSFLOW?

KiSSFLOW is a cloud-based workflow automation solution that takes a new, modern, lightweight approach to business process management (BPM) and workflow automation. Organizations from around the world utilize KiSSFLOW to automate their ancillary workflows, from simple vacation approval processes to purchase request processes.

KiSSFLOW tries to offer maximum flexibility to its users in creating the workflows they desire. It tries to keep things simple and straight for the end user while taking care of all the heavy lifting required to instrument the workflow through its patented rule engine technology.

Initiating New Request in Kissflow

KiSSFLOW Main Features

Automation Wizard

KiSSFLOW’s App Wizard works in four steps. Users begin by naming their app and designing the form. From there, they’re prompted to define their workflow tasks and set form permissions. The final step is for the app to be published live.

As a first-time KiSSFLOW user, the easiest way to get started is by using a pre-made app. KiSSFLOW’s Apps help users automate common processes very quickly. A few of the popular Apps are managing employee vacation requests, travel expenses, purchase requisitions, purchase orders, payment approvals, and employee onboarding.

Step by Step view of Each Approval

On the Go Approvals

Thanks to powerful clients for Android and iOS, KiSSFLOW users can manage their approvals on the go.

When you’ve downloaded KiSSFLOW’s mobile app, you can scan bills, submit expense claims, and get those claims approved for reimbursement from right within your Mobile without having to reach a computer for it.

Mobile Apps Support

Google Apps Integration

KiSSFLOW is deeply integrated with Google Apps. Users can take advantage of a seamless experience. The platform offers a tight integration with Google Drive, Mail, and Logins. Additionally KiSSFLOW in itself runs on the Google Cloud infrastructure and hence brings forward the same enterprise level security and reliability that is synonymous with Google .

Powerful Reporting & Analytics

KiSSFLOW’s reporting tools keep track of an organization’s process KPIs. Users can find bottlenecks in their workflows and monitor Process Efficiency with minimal effort.

KiSSFLOW provides all users with pre-built reports, which they can use to view, analyze, and collect insights about their custom apps. Click onto the Reports Dashboard and take a look at your organization’s dynamically generated Process Reports to review KPIs and track Process Performance at a Process Step and at an individual performer’s level.

Generating Reports is Very Easy

KiSSFLOW Integrations

KiSSFLOW offers robust APIs and webhooks, through which users can write custom integrations with other Apps they use at their workplace. KiSSFLOW also has a Zapier endpoint, through which the solution integrates with more than 400 web apps.

KiSSFLOW additionally integrates with Box, Dropbox, Google Drive and One Drive so that you can add supporting files to your workflow without leaving KiSSFLOW.

KiSSFLOW Pricing

Organizations that use KiSSFLOW can expect to pay $9/user/month.

KiSSFLOW Bottom Line

  • Automate complex processes in five steps
  • Complete flexibility when automating business processes
  • Deep integrations with Google Apps
  • Track process KPIs with reporting tools
  • Used by more than 10,000 customers across 110 countries

KiSSFLOW FAQs

Below are some frequently asked questions for KiSSFLOW.

Q. What type of pricing plans does KiSSFLOW offer?

KiSSFLOW offers the following pricing plans:

Starting from: US$9,00/month

Pricing model: One Time License, Open Source, Subscription

Free Trial: Available

Just like our product, our price is also simple. No complex plans and bundles.

Pricing starts at $130/month for 30 users.

No credit cards required for trying!

Q. What are the main features of KiSSFLOW?

KiSSFLOW offers the following features:

  • Attach documents to workflows from Google Docs,Box & Dropbox
  • Auto sync of Google Apps users and groups
  • Easy 5-step wizard for building your workflows in minutes
  • Pre-built reports and dashboard for workflow insights
  • Pre-integrated with Google Apps SSO, Mail, Contacts and Docs
  • Reliable APIs and webhooks to build your own integrations
  • Runs on reliable Google App Engine and Google Cloud SQL
  • Share your workflows & collaborate with other process owners
  • Single sign-on (SSO) with Google Apps, Office 365 and SAML
  • Support for Android, iPhone and iPad
  • Zapier support for integrating with leading SaaS softwares

Q. Who are the typical users of KiSSFLOW?

KiSSFLOW has the following typical customers:

Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does KiSSFLOW support?

KiSSFLOW supports the following languages:

English, German, Portuguese, Spanish, Turkish

Q. What type of pricing plans does KiSSFLOW offer?

KiSSFLOW has the following pricing plans:

One Time License, Open Source, Subscription

Q. Does KiSSFLOW support mobile devices?

KiSSFLOW supports the following devices:

Android, iPhone, iPad

Q. What other apps does KiSSFLOW integrate with?

KiSSFLOW integrates with the following applications:

APIANT, Amazon EC2, Cyfe, Dimelo, Egnyte, FileCloud, Insightly, LeadMaster, Microsoft Azure, Retently

Q. What level of support does KiSSFLOW offer?

KiSSFLOW offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials