Constant Contact

4.3 (2,751)
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We deliver success.

About Constant Contact

Capture leads. Share updates. Drive traffic. We deliver everything you need to build deeper relationships with your most important audiences. From email to ecommerce, SMS to social, CRM to see what’s next, we deliver tools to help small businesses grow. We deliver for you—the people who make them go.


Key benefits of Constant Contact

• Email: Create professional emails, find new customers, and drive sales for your business.
• Websites: Get a custom-designed website in just minutes with our intelligent website builder.
• Stores: Open your online store and start selling in a few simple steps. Setup is free.
• Domains: Instantly add credibility to your brand with your own domain name.
• Logos: Try our free LogoMaker and get hundreds of customizable options in seconds.
• Advertising: Run Facebook, Instagram and Google ads right from your Constant Contact dashboard.


Images

Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Plan and post your social media messaging across platforms with our Social Posting tool.
Constant Contact Software - Integrate with powerful e-commerce tools to sell more using Constant Contact.
Constant Contact Software - Detailed campaign reporting so that you can do more of what works.
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Constant Contact video
Constant Contact video
Constant Contact video
Constant Contact video
Constant Contact video
Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Plan and post your social media messaging across platforms with our Social Posting tool.
Constant Contact Software - Integrate with powerful e-commerce tools to sell more using Constant Contact.
Constant Contact Software - Detailed campaign reporting so that you can do more of what works.

Not sure about Constant Contact? Compare with a popular alternative

Constant Contact

4.3 (2,751)
VS.

Starting Price

US$12.00
month
US$129.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

135
135

Integrations

194
79

Ease of Use

4.3 (2,751)
3.5 (1,276)

Value for Money

4.1 (2,751)
3.8 (1,276)

Customer Service

4.2 (2,751)
4.0 (1,276)
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Reviews

Overall rating

4.3 /5
(2,751)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.2/5

Already have Constant Contact?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 2,751
Jennifer
Jennifer
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Constant Contact - The Best Digital Marketing Tool for Your Business

Reviewed on 2022/06/08

Constant Contact enables me to easily and efficiently produce high-quality marketing pieces, manage...

Constant Contact enables me to easily and efficiently produce high-quality marketing pieces, manage data and see at a glance what is working and what isn't, for my business. Even the free version provides everything necessary to pick up and run right out of the gate!

Pros

Constant Contact's user-friendly platform is my go-to for all things digital marketing. From designing marketing pieces to importing/exporting contacts, data organization, customization, reporting and analytics, social media posts and more - there is nothing that it cannot do!

Cons

I would like to see more customizable features added.

Alternatives Considered

Mailchimp

Reasons for Switching to Constant Contact

Constant Contact is more user-friendly and cost-effective than the alternatives I have tried.
Hafizah
Hafizah
Overall rating
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Constant Contact review

Reviewed on 2021/06/05

Pros

Constant Contact excels in handling various groups/lists and large numbers of contacts. I've dealt with companies with a vast customer base, and Constant Contact enables you to manually eliminate subscribers and errors from more extensive groups/lists. They're coming out with a new edition of their email builders, but the existing one allows for individual CSS coding per block, which allows for a lot of customization.

Cons

Constant Contact has several oddities that I haven't encounter with Mailchimp, especially when using external connections for photographs and URLs. The email builder's text and link editing is a little strange and has a few flaws. Also, unless you make folders for all of your emails, the new search option for past emails is quite sluggish and takes a very long time to find.

Zachary
Overall rating
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

It Does The Job

Reviewed on 2024/05/30

Pros

Constant Contact handles the basic email marketing well and at a fairly low price.

Cons

Missing a lot of bells and whistles when it comes to analytics and integration to capture data points.

Andrew
Overall rating
  • Industry: Industrial Automation
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

We switched from Active Campaign to Constant Contact.

Reviewed on 2024/02/21

Great. As mentioned in the title, we switched from using Active Campaign to Constant Contact.

Great. As mentioned in the title, we switched from using Active Campaign to Constant Contact.

Pros

It's very user friendly and intuitive. I could set up an e-mail blast/campaign within minutes from just a first time use without having to watch a video or learn about the interface.

Cons

It would be great if you could schedule out or separate audiences for e-mail blasts based on location or time zone. I think the other work around is to manually separate different contact lists.

Alternatives Considered

Marketo Sales Connect, Mailchimp and Asana

Reasons for Choosing Constant Contact

Less intuitive. Constant Contact has cool social media integrations with AI. Active Campaign seems to be more popular in Europe versus North America.

Switched From

ActiveCampaign

Reasons for Switching to Constant Contact

User reviews and the easy to use interface.
Jennifer
Jennifer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Email Marketing Made Easy Thanks to Constant Contact

Reviewed on 2023/09/11

The e-mail templates are straightforward, therefore I've been able to teach others in our company...

The e-mail templates are straightforward, therefore I've been able to teach others in our company who have little to no prior expertise with similar software to use them. As an email service, I couldn't be happier.

Pros

I appreciate the variety of options for making email lists quickly and easily. There is a plethora of sample documents from which to pick. It allows you to make emails that look quite official.

Cons

You are unable to tweet at this time. You can't add movies to share like you can on Reels, and you'll have to create individual posts if you want to tailor the text to each social network.

Showing 5 reviews of 2,751 Read all reviews

Constant Contact FAQs

Below are some frequently asked questions for Constant Contact.

Constant Contact offers the following pricing plans:

  • Starting from: US$12.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Constant Contact prices are monthly, and based on the number of contacts in users email list or database.

Constant Contact has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Constant Contact supports the following languages:

Danish, Dutch, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish

Constant Contact supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Constant Contact integrates with the following applications:

123FormBuilder, 1CRM, Accumulus, Act!, Acuity Scheduling, Adobe Commerce, Agendize, Aircall, AllClients, AnyMeeting, Appforma, Apptivo, Automate.io, Azurepath, Basecamp, Batchbook, Bedrock Data, Big Cartel, BigCommerce, BigContacts, Bitrix24, Bizness Apps, Blackbaud CRM, Buildout, Call Loop, Capsule, Caterease, ChamberMaster, Chargebee, Checkfront, Classy, ClicData, ClickDesk, Clio, Clover, CompanyHub, ConnectWise PSA, Contactually, Copper, CoreCommerce, Cyclr, Cyfe, Dasheroo, Datafield, DaySmart Appointments, Debitoor, DialMyCalls, Digioh, Digital River, DonorPerfect, DonorSnap, Drupal, Duda, EZ Texting, EZCare, Easy Insight, Efficy CRM, Eventbrite, FireText, FreshBooks, Freshdesk, Freshsales, Front, Full Slate, Futurelytics, Gatsby, Genbook, Get Satisfaction, GiftWorks, Gmail, GoldMine Premium Edition, Google Contacts, Groove, Groove, Grow, Help Scout, Highrise, Hootsuite, HubSpot CRM, IconCMO, Insightly, Instapage, Interact, Interakt, Intercom, Joomla, Just Add Content, Justuno, Keap, Kommo, Kustomer, LeadMaster, LeadSync, Leadpages, LeadsBridge, Lexity Live, Little Green Light, LiveChat, Livespace, LoginRadius, Maestrano, MailMunch, Make, ManyContacts, Meta for Business, Microsoft 365, Microsoft Outlook, Mindbody, Mojo Helpdesk, MoonClerk, MyFormData, Neon CRM, NetSuite, Nimble, Novi AMS, Nutshell, OnePageCRM, Operations Hub, Outreach, PadiAct, Perkville, PersistIQ, Personyze, Phone2Action Grassroots, Pipedrive, Pipeline CRM, Pipeliner CRM, Podio, Poptin, Privy, ProProfs Training Maker, Propeller CRM, QuickBooks Online, QuickBooks Online Advanced, Rafflecopter, Recurly, Rely POS, RepeatRewards, Results, Sage Business Cloud, SalesSeek, Salesflare, Salesforce Platform, Salesforce Sales Cloud, SalesforceIQ, Salesformics, Setmore, Shift4Shop, Shoeboxed, Shopify, SignUpGenius, SlickText, Solve CRM, SproutVideo, Stripe, SubHub, SugarCRM, Survicate, TXTImpact, Teamleader, Teamwork Desk, Teamwork.com, Total Party Planner, Tripleseat, Typeform, Unbounce, Unified Practice, Viewbix, Volusion, Vtiger CRM, WaiverFile, WaiverForever, WebLink Connect, WebRezPro, Weclapp, Wishpond, Wistia, Wix, WooCommerce, Woobox, WordPress, Workbooks, Xero, Yondo, Zapier, Zendesk Sell, Zendesk Suite, Zoho Books, Zoho CRM, dotloop, eBridge Connections, noCRM.io, uReserve, vcita

Constant Contact offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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