Bitrix24

4.2 (930)
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100% free CRM, collaboration, and communication tool suite

About Bitrix24

Bitrix24 is a free collaboration platform. Bitrix24 serves users by providing tools such as a CRM, document management, tasking, time management, and project management integrated in a social-style environment which incorporates user profiles, liking, commenting, instant messaging, and content sharing. Additionally, Bitrix24 includes an AI assistant located throughout the product to further enhance your productivity and streamline your workflow.

Bitrix24 aims to provide a practical solution for managing a company online. Clock-in at the start of the day through tasks, processing sales, and finishing with reporting, there are flexible and precise tools to handle each operation.

Over 15 million companies rely on Bitrix24 in 186 countries.

Bitrix24 simplifies communications with social features such as liking and comments and automated processes such as notifications, subscriptions to discussions or groups, and assisted reporting.

This progressive platform unites robust modules performing the full range of intranet services:
— workgroups (projects) with tasks, calendars, files, wiki, photo gallery and conversations;
— company services such as visual structure, absence chart, task and work time reporting, employee directory;
— time management tools with check-in/-out mechanism, daily planner, and regular work reports;
— time planning feature with calendars, event scheduler and meeting manager (with outlook and CalDAV sync)
— document libraries with flexible permission systems, versioning, and WebDAV support
— social search that covering all system objects including uploaded documents, tasks, and events. Results conform to access permissions;
— CRM with email integration and visual business process construction tools.

By connecting these powerful tools in a highly intuitive social layer, Bitrix24 provides a solution that is ideal for small business and suitable for organizations of any size.

Pricing starting from:

US$61.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Bitrix24

Bitrix24 provides an communications and collaboration platform that covers internal operations as well as external relations. Having the full tool set in a single cloud service provides technical advantages like unified search and human-facing advantages like the need only to acclimate to one user interface.
Bitrix24 lets you:
— store, search, share and discuss documents and other objects;
— coordinate schedules, tasks, and projects;
— manage external communications via CRM and extranet all with minimal navigation.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Afghanistan, Albania, Algeria, American Samoa, Andorra and 223 others

Supported Languages

Chinese, English, French, German, Indonesian and 9 others

Pricing starting from:

US$61.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Bitrix24 Software - Bitrix24 Kanban View
Bitrix24 Software - Bitrix24 Chats
Bitrix24 Software - Bitrix24 Gantt Chart
Bitrix24 Software - Bitrix24 Videocalls
Bitrix24 Software - Bitrix24 CRM Deals
Bitrix24 Software - Bitrix24 Drive
Bitrix24 Software - Bitrix24 Workflows
Bitrix24 Software - Bitrix24 Company Structure
View 9 more
Bitrix24 video
Bitrix24 Software - Bitrix24 Kanban View
Bitrix24 Software - Bitrix24 Chats
Bitrix24 Software - Bitrix24 Gantt Chart
Bitrix24 Software - Bitrix24 Videocalls
Bitrix24 Software - Bitrix24 CRM Deals
Bitrix24 Software - Bitrix24 Drive
Bitrix24 Software - Bitrix24 Workflows
Bitrix24 Software - Bitrix24 Company Structure

Features

Total features of Bitrix24: 456

  • @mentions
  • AI Content Creation
  • AI Writing Assistant Software
  • API
  • Access Controls/Permissions
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad Optimization
  • Ad hoc Reporting
  • Agenda Management
  • Agile Methodologies
  • Alerts/Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Attendance Tracking
  • Attendee Management
  • Audience Targeting
  • Audio Calls
  • Audio/Video Conferencing
  • Audit Trail
  • Auto Update
  • Auto-Dialer
  • Automated Attendant
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Call Distribution
  • Autoresponders
  • Availability Management
  • Backup and Recovery
  • Bar Chart
  • Batch Communications
  • Batch Processing
  • Benchmarking
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric Recognition
  • Blogs
  • Brainstorming
  • Business Process Automation
  • Business Process Control
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Canned Responses
  • Capacity Management
  • Case Management
  • Catalog Management
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Ideas
  • Content Library
  • Content Management
  • Content Marketing Software
  • Content Publishing Options
  • Contractor Management
  • Conversation Intelligence
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Daily Reports
  • Dashboard
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deal Management
  • Decision Support Software
  • Dependency Tracking
  • Design Management
  • Discount Management
  • Discussions/Forums
  • Distribution Management
  • Document Capture
  • Document Generation
  • Document Management
  • Document Storage
  • Donation Management
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Signature
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email-to-Task Conversion
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition Software
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Exhibit/Vendor Management
  • Expense Tracking
  • Feedback Management
  • File Management
  • File Sharing
  • Financial Management
  • For AEC Industry
  • For Call Centers
  • For Cloud Phone Systems
  • For Financial Institutions
  • For Healthcare
  • For IT Project Management
  • For Insurance Industry
  • For Mac Devices
  • For Marketing and Advertising
  • For Nonprofits
  • For Religious Organizations
  • For Sales Teams/Organizations
  • For Salons and Spas
  • For Small Businesses
  • For Startups
  • For Yoga/Pilates Studios
  • For iPad Devices
  • Forecasting
  • Form Builder
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Gamification
  • Gantt/Timeline View
  • Geotargeting
  • Goal Management
  • Goal Setting/Tracking
  • Grammar Check
  • Graphical Workflow Editor
  • Group Management
  • Group Scheduling
  • Guided Selling
  • HR Management
  • Help Desk Management
  • Hourly Billing
  • IVR Software
  • Idea Management
  • Inbound Call Center
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Issue Management
  • Issue Scheduling
  • Job Board Software
  • KPI Monitoring
  • Kanban Board
  • Key Performance Indicators
  • Knowledge Base Management
  • Knowledge Management
  • Labor Forecasting
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Learning & Development
  • Leave Tracking
  • List Management
  • Live Chat
  • Manual Dialer
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Media Library
  • Meeting Management
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Message Personalization
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Optimization
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-User Collaboration
  • Multi-board
  • Multiple Data Sources
  • Multiple Projects
  • Negative Feedback Management
  • Office Suite
  • Offline Access
  • Offline Form
  • On-Demand Communications
  • On-Demand Recording
  • Onboarding
  • Online Booking
  • Online Booking Tools
  • Online Calendar
  • Online Forms
  • Online Invoicing
  • Online Payments
  • Online Store Builder
  • Online Time Clock
  • Online Time Tracking Software
  • Online Voice Transmission
  • Opportunity Management
  • Outbound Call Center
  • PBX
  • Patient Communications
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Personalization
  • Phone Key Input
  • Pipeline Management
  • Planning Tools
  • Policy Management
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Predictive Dialer
  • Preview Functionality
  • Price and Cost Calculations
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritization
  • Private Network
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Product Catalog
  • Product Configurator
  • Product Lifecycle Management
  • Product Roadmapping
  • Productivity Analysis
  • Productivity Tools
  • Progress Tracking
  • Progressive Dialer
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Proposal Generation
  • Prospecting Tools
  • Pulse Surveys
  • Punch card
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Editing
  • Real Time Synchronization
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Recording
  • Records Management
  • Recruitment Management
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Relationship Tracking
  • Reminders
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Resource Scheduling
  • Responsive Web Design
  • Ring Groups
  • Roadmapping
  • Role-Based Permissions
  • Room Booking
  • Routing
  • Rules-Based Workflow
  • SEO Management
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Sales Activity Management
  • Sales Analytics
  • Sales Approval
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Source Tracking
  • Spam Blocker
  • Sprint Planning
  • Staff Management
  • Status Tracking
  • Strategic Planning
  • Sub-Task Management
  • Subscriber Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Board View
  • Task Editing
  • Task Import
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Assignments
  • Team Calendars
  • Team Management
  • Template Management
  • Templates
  • Text Editing
  • Text to Speech
  • Third-Party Integration
  • Third-Party Integrations
  • Ticket Management
  • Time & Attendance
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timesheet Management
  • To-Do List
  • Tone Selection
  • Traditional Methodologies
  • Training Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Trend/Problem Indicators
  • Two-Way Audio & Video
  • Unified Communications
  • Usage Tracking/Analytics
  • User Management
  • User Profiles
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Variable Workforce
  • Version Control
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Visual Analytics
  • Visual Workflow Management
  • Visualization
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Website Publishing Options
  • Widgets
  • Wiki
  • Win/Loss Analysis
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Workforce Management
  • eCommerce Management

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Nutshell

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Reviews

Overall rating

4.2 /5
(930)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.0/5
Customer Support
4.0/5

Already have Bitrix24?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 930
Saskia
Saskia
Overall rating
  • Industry: Restaurants
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Solution for Effective Project Management

Reviewed on 2023/08/08

Our marketing team uses Bitrix24 to streamline communication and improve their approach to customer...

Our marketing team uses Bitrix24 to streamline communication and improve their approach to customer service. The setup is simple, and the program is easily integrated with others to streamline our processes. It's a really adaptable device. Therefore, this instrument should be effective for the client group.

Pros

Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a timely manner, and obtain prompt assistance when I need it. Furthermore, I am able to classify people according to their industry. Thus, you may establish how long a task will take and how the meeting's participants will divide and conquer in order to get the job done. The convenience of having everything in a one app is really appreciated. It offers a video conferencing feature in addition to helping with project management and team communication.

Cons

CRM, color scheme Landing page has to be more appealing than it is now by adding some lovely and attractive color and, if required, fixing the color presentation.

Huthayfa
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Bitrix24 is the best thing happened to me at work

Reviewed on 2023/10/18

I open my Bitrix24 account in the morning knowing that I have everything I need to make a remarkable...

I open my Bitrix24 account in the morning knowing that I have everything I need to make a remarkable progress at work.

Pros

Everything about Bitrix24 is awesome. It just makes doing work easier and more productive

Cons

Nothinh I dislike about Bitrix24. It's a must have for any busienss .. that's how I see it

Alternatives Considered

Zoho CRM and Odoo

Reasons for Choosing Bitrix24

Bitrix24 gave me everything I ever dreamed to have in my work

Switched From

Pipedrive and monday.com

Reasons for Switching to Bitrix24

Price, scalablity, and complete functionality
Cheryl
Overall rating
  • Industry: Alternative Medicine
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Does the job

Reviewed on 2024/09/01

Used for couple of years it has good functionality but not for a beginner

Used for couple of years it has good functionality but not for a beginner

Pros

It had good features and did what it needed to do

Cons

Not the most user friendly interface found it complex at times

Response from Bitrix

Thank you for your feedback, Cheryl! We understand that the interface can be complex at times, especially for beginners, and we appreciate your input as we work to improve the user experience.

Samuel
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Why Bitrix24 is the Best for BIM

Reviewed on 2024/09/10

Pros

Bitrix24 has a wide array of features which allows me to save time since I do not need to keep integrating with external apps.
Instant messaging and live chat are the key features which I like using.

Cons

Bitrix24 has nothing that I dislike since it facilitates all the capabilities that I need.

Response from Bitrix

Thank you so much for taking the time to share your detailed feedback about Bitrix24. We're thrilled to hear that you've found our platform to be a powerful ally in fostering collaboration and boosting productivity within your company.

Mahe
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Bitrix as a user

Reviewed on 2024/10/24

I really like about Bitrix24 is at it brings everything together in one place.
we can have chat...

I really like about Bitrix24 is at it brings everything together in one place.
we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that day , it good for tracking . it has mobile access as well .

Pros

I really like about Bitrix24 is at it brings everything together in one place.
we can have chat convesation with teammates can schedule meeting . and it is easy to use .

Cons

Limited time for free version of bitrix 24

Response from Bitrix

Thank you for sharing your valuable insights and experiences with Bitrix24, Mahe! We're delighted to hear that the simplicity and unified platform design of Bitrix24 have met your expectations.

Showing 5 reviews of 930 Read all reviews

Bitrix24 FAQs

Below are some frequently asked questions for Bitrix24.

Bitrix24 offers the following pricing plans:

A 15-day free trial is available, and a free plan for starter business tools.

Bitrix24 has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Bitrix24 supports the following languages:

Chinese, English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese

Bitrix24 supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Bitrix24 integrates with the following applications:

3CX, Apache OpenOffice, Asana, Asterisk, Azure Active Directory, Box, Braintree, Docusign, Dropbox Business, Dropbox Paper, Evernote Teams, FreshBooks, Gmail, Google Analytics 360, Google Calendar, Google Docs, Google Drive, Jira, Jotform, LibreOffice, Mailchimp, Meta for Business, Microsoft 365, Microsoft Outlook, MindMap, Miro, NEXIA, OneDrive, Operations Hub, PayPal, Pipedrive, Plivo, QuickBooks Online, QuickBooks Online Advanced, SendPulse, Stripe, SugarCRM, Time Doctor, Trello, UniSender, Wazzup, WhatsApp Business API, WordPress, Xero, Zadarma, Zapier, Zendesk Suite, authorize.net

Bitrix24 offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

See all software categories found for Bitrix24.