Bitrix24
100% free CRM, collaboration and communication tool suite
4 /5 (431 reviews) Write a Review!Bitrix24 Overview
What is Bitrix24?
Bitrix24 is a free collaboration platform. Bitrix24 serves users by providing tools such as a CRM, document management, tasking, time management, and project management integrated in a social-style environment which incorporates user profiles, liking, commenting, instant messaging, and content sharing.
Bitrix24 aims to provide a practical solution for managing a company online. From clock-in at the start of the day through tasks, processing sales, and finishing with reporting, there are flexible and precise tools to handle each operation.
Over 5 million companies rely on Bitrix24 in 186 countries. Up to 12 users free!
Bitrix24 simplifies communications with social features such as liking and comments and automated processes such as notifications, subscriptions to discussions or groups, and assisted reporting.
This progressive platform unites robust modules performing the full range of intranet services:
- workgroups (projects) with tasks, calendars, files, wiki, photo gallery and conversations;
- company services such as visual structure, absence chart, task and work time reporting, employee directory;
- time management tools with check-in/-out mechanism, daily planner, and regular work reports;
- time planning feature with calendars, event scheduler and meeting manager (with outlook and CalDAV sync)
- document libraries with flexible permission systems, versioning, and WebDAV support
- social search that covering all system objects including uploaded documents, tasks, and events. Results conform to access permissions;
- CRM with email integration and visual business process construction tools.
By connecting these powerful tools in a highly intuitive social layer, Bitrix24 provides a solution that is ideal for small business and suitable for organizations of any size.
Bitrix24 Overview
Pricing
Pricing options
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows:
Special Plans:
Start+: $24/month for 2 users
CRM+: $69/month for 6 users
Project+: $69/month for 24 users
Business Plans:
Standard: $99/month
Professional: $199/month
Bitrix24 Features
Media
Bitrix24 Reviews
Bitrix24 Reviews
Bitrix24 Is an All in One CRM and Collaboration Platform
I can integrate my social media account, and above all, their email service is one of it's kind and it's helped my business drastically in collaboration.
Easily the best CRM for its price
Bitrix24 is absolutely underrated as a CRM. The features seem a bit complicated at first, until you dive in and see just how sophisticated the entire backend of this software is. It is more customizable than any public software I have used, and I honestly don't want to think about how much time and money I would need to sink into my business structure if it weren't for Bitrix24.
Good Product but Poor Service - Definitely not located in USA
I'm a partner, their sales team is in UTC+2 9:00 AM to 6:00 PM. Support is UTC 8 - 5:30, tech support is UTC+3 8:30 to 5. You have to be awake between Midnight and 4 to get support from them or even a simple response. If a thing doesnt work for their customers they have to goto their partners. and subscribe a paid plan for them to fix it. OTP was working and suddenly stopped working. and Only my account was setup with OTP and not my clients. Client wants to do monthly plan and bitrix wants me to sign them for quarterly plan. Poor ethics. Partners cant sell you one month, they have to sell only 3 months minimum. I lost a client because of my client wanted one month and bitrix wants me to sign them up for three months. there are way better CRMs which will support you in US time zone. Bitrix sales and tech support uses google translator for responding. so if they dont understand what you are saying them, its googles fault. Its lot of hassles, and if you have great customer service you can manage any software. try few other crms and read a lot of reviews before going for bitrix else you will be stuck like my customer after an year half way down deep.
Robust, but unpolished
I'm enjoying it because of its collaborative features and the adoption of it at our organization is pretty good.
Compare overall rating with alternatives
Compare with alternatives
Bitrix24 Is an All in One CRM and Collaboration Platform
Pros
Bitrix24 is a complete Workspace software and Customer Relation Mangement software to organize and manage all your work in one place including collaboration and live streaming to social media.
Bitrix helps to integrate your social media accounts and helps you manage them within as well.
Cons
Bitrix24 can be somehow complicated for the beginning, but with time, you get used to it and can work almost with little or no supervision.
Easily the best CRM for its price
Bitrix24 is absolutely underrated as a CRM. The features seem a bit complicated at first, until you dive in and see just how sophisticated the entire backend of this software is. It is more customizable than any public software I have used, and I honestly don't want to think about how much time and money I would need to sink into my business structure if it weren't for Bitrix24.
Pros
The fact that you can customize this software like you have a blank slate in front of you is phenomenal. If you can dream up a business process, you can do it with Bitrix24.
Cons
Customer support is limited, and any issues I had (although they were rare) took a while to fix my issue, if they fixed it at all.
Good Product but Poor Service - Definitely not located in USA
I'm a partner, their sales team is in UTC+2 9:00 AM to 6:00 PM. Support is UTC 8 - 5:30, tech support is UTC+3 8:30 to 5. You have to be awake between Midnight and 4 to get support from them or even a simple response. If a thing doesnt work for their customers they have to goto their partners. and subscribe a paid plan for them to fix it. OTP was working and suddenly stopped working. and Only my account was setup with OTP and not my clients. Client wants to do monthly plan and bitrix wants me to sign them for quarterly plan. Poor ethics. Partners cant sell you one month, they have to sell only 3 months minimum. I lost a client because of my client wanted one month and bitrix wants me to sign them up for three months. there are way better CRMs which will support you in US time zone. Bitrix sales and tech support uses google translator for responding. so if they dont understand what you are saying them, its googles fault. Its lot of hassles, and if you have great customer service you can manage any software. try few other crms and read a lot of reviews before going for bitrix else you will be stuck like my customer after an year half way down deep.
Pros
User Interface.
Easy navigation
Less Learning Curve
Cons
They use google translator for responding. so if they dont understand what you are saying them, its googles fault.
You have to be awake between Midnight to 4 to get support from them or even a simple response.
Most of them are Untrained and Inexperienced support techs.
Tracking made easy
Pros
Easy to use... you need maximum a day training and you can navigate yourself afterwards
Cons
Hmmm too many features and it’s a bit hard to navigate
Robust, but unpolished
I'm enjoying it because of its collaborative features and the adoption of it at our organization is pretty good.
Pros
The features are a pleanty. There's so much diversity of functionality and you really can make it work the way you want.
Cons
UX feels a little bit clunkly. Also, the web-app and the desktop app play strangely together. There's no good reason why I shouldn't be able to fully function in one over the other.
Compare user recommendation rating with alternatives
Compare with alternatives
Bitrix24 Pricing
Bitrix24 Pricing
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows:
Special Plans:
Start+: $24/month for 2 users
CRM+: $69/month for 6 users
Project+: $69/month for 24 users
Business Plans:
Standard: $99/month
Professional: $199/month
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows:
Special Plans:
Start+: $24/month for 2 users
CRM+: $69/month for 6 users
Project+: $69/month for 24 users
Business Plans:
Standard: $99/month
Professional: $199/month
Compare value for money rating with alternatives
Compare with alternatives
Bitrix24 Features
Bitrix24 Features
Compare features rating with alternatives
Compare with alternatives
Categories
Categories
Additional information for Bitrix24
Additional information for Bitrix24
Key features of Bitrix24
- Activity logging
- Activity management
- Approval workflows
- Automatic notifications
- Badges
- Billing & invoicing
- CRM dashboards
- CRM, document, HR & financial workflows
- Calendar sync with Google, iCal and MS Outlook
- Call recording
- Collaboration tools
- Computer telephony
- Configurable workflow
- Contact management
- Custom CRM forms
- Customizable callback widget
- Customizable fields
- Customizable templates
- Document management
- Document sharing
- Drag & drop interface
- Employee directory
- Face recognition
- Feedback collection
- File sharing and versioning
- Gantt charts
- Group chats
- HR management
- Instant messenger
- Invoice management
- Kanban boards
- Landing page creator
- Mail merge
- Meeting management
- Offline access
- Permission management
- Photo albums
- Progress tracking
- Project management
- Project planning
- Project time tracking
- Quote management
- Real-time notifications
- Real-time updates
- Records management
- Recurring tasks
- Sales pipeline management
- Sales reporting
- Sales targets
- Search functionality
- Social network integrations
- Synchronous document editing
- Task checklists
- Task management
- Task status tracking
- Task templates
- Ticket management
- Time & attendance tracking
- Version control
- Version history
- Voice & video calls & conferencing
- Website forms
- Website integration
- Website live chat
Benefits
Bitrix24 provides an communications and collaboration platform that covers internal operations as well as external relations. Having the full tool set in a single cloud service provides technical advantages like unified search and human-facing advantages like the need only to acclimate to one user interface. Bitrix24 lets you:
-store, search, share and discuss documents and other objects
-coordinate schedules, tasks, and projects
-and manage external communications via CRM and extranet all with minimal navigation.
Bitrix24 FAQs
Bitrix24 FAQs
Below are some frequently asked questions for Bitrix24.
Q. What type of pricing plans does Bitrix24 offer?
Bitrix24 offers the following pricing plans:
Starting from: US$24,00/month
Pricing model: One Time License, Free, Subscription
Free Trial: Available
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Special Plans: Start+: $24/month for 2 users CRM+: $69/month for 6 users Project+: $69/month for 24 users Business Plans: Standard: $99/month Professional: $199/month
Q. What are the main features of Bitrix24?
Bitrix24 offers the following features:
- Activity logging
- Activity management
- Approval workflows
- Automatic notifications
- Badges
- Billing & invoicing
- CRM dashboards
- CRM, document, HR & financial workflows
- Calendar sync with Google, iCal and MS Outlook
- Call recording
- Collaboration tools
- Computer telephony
- Configurable workflow
- Contact management
- Custom CRM forms
- Customizable callback widget
- Customizable fields
- Customizable templates
- Document management
- Document sharing
- Drag & drop interface
- Employee directory
- Face recognition
- Feedback collection
- File sharing and versioning
- Gantt charts
- Group chats
- HR management
- Instant messenger
- Invoice management
- Kanban boards
- Landing page creator
- Mail merge
- Meeting management
- Offline access
- Permission management
- Photo albums
- Progress tracking
- Project management
- Project planning
- Project time tracking
- Quote management
- Real-time notifications
- Real-time updates
- Records management
- Recurring tasks
- Sales pipeline management
- Sales reporting
- Sales targets
- Search functionality
- Social network integrations
- Synchronous document editing
- Task checklists
- Task management
- Task status tracking
- Task templates
- Ticket management
- Time & attendance tracking
- Version control
- Version history
- Voice & video calls & conferencing
- Website forms
- Website integration
- Website live chat
Q. Who are the typical users of Bitrix24?
Bitrix24 has the following typical customers:
, , ,
Q. What languages does Bitrix24 support?
Bitrix24 supports the following languages:
Chinese (Simplified), Chinese (Traditional), English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Taiwanese, Thai, Turkish, Ukrainian
Q. What type of pricing plans does Bitrix24 offer?
Bitrix24 has the following pricing plans:
One Time License, Free, Subscription
Q. Does Bitrix24 support mobile devices?
Bitrix24 supports the following devices:
Android, iPhone, iPad
Q. What other apps does Bitrix24 integrate with?
Bitrix24 integrates with the following applications:
Bitium, JivoChat, Landingi, Mailchimp, Mailigen, PieSync, Predictive Dialer, SALESmanago, SendPulse, SharpSpring
Q. What level of support does Bitrix24 offer?
Bitrix24 offers the following support options:
FAQs, Forum, Online Support, Knowledge Base, Video Tutorials
I can integrate my social media account, and above all, their email service is one of it's kind and it's helped my business drastically in collaboration.