About CaseFox
CaseFox (a SaaS) is an easy to understand and learn Web-based timekeeping and billing software. CaseFox offers a simplified approach to handling many routine (yet important) time tracking, time based invoicing/billing, task management, case management and trust accounting tasks. CaseFox can be used by attorneys, CPAs, Web designers, consultants, expert witnesses, contract attorneys, and other hourly billing professionals. CaseFox offers multi-currency support and incorporates useful features for professionals that bill their clients for services. Entered time tracking data, trust fund transactions, clients and case list can be exported in Microsoft Excel format. Role based user management would allow you to control your staff's and contract attorneys' access to cases and to configure different hourly rates for each case (matter). Supports hourly, cap/fixed fees billing.
*Please contact for "Enterprise Plan" there is customized pricing for it.
Pricing starting from:
US$15,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to CaseFox
Key benefits of CaseFox
CaseFox offers a rich feature set at a very affordable price. The user interface is intuitive and easy to use. Users are not forced to jump from screen to screen for completing routine timekeeping and invoicing tasks.
Devices
Business size
Markets
United Arab Emirates, Australia, Canada, China, Germany, United Kingdom, Hong Kong SAR China, India, Japan, Qatar, Saudi Arabia, Singapore, Thailand, United States and 9 others
Supported Languages
English
Pricing starting from:
US$15,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to CaseFox
Images
Features
Total features of CaseFox: 72
Alternatives
MyCase
Clio
PracticePanther Legal Software
AbacusLaw
Reviews
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- Industry: Accounting
- Company size: 2-10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Works well and easy to use
Reviewed on 2020/10/06
My overall experience with CaseFox has been great, it filled a gap in my practice software needs...
My overall experience with CaseFox has been great, it filled a gap in my practice software needs perfectly and now makes me look 100x more professional when dealing with complex cases.
Pros
I like that CaseFox contains all of the features I would need for basic case management in their free offering. This really gives you plenty of time to ensure it is the right fit for your practice before committing to the higher tiers.
Cons
Unfortunately CaseFox is undergoing a redesign, whilst this does not have a major effect if you stick to one version and use it there can be problems when changing to the new version as it doesn't have all of the same features as the old one and reformats some of the reports.
Response from CaseFox
Thankyou Tom, for your balanced and fair review. We're happy that your experience with CaseFox went smoothly. Also your feedback helps us get better. We are looking into the issue and hope to resolve it promptly and accurately.
- Industry: Security & Investigations
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Best Case Management / Billing software on the market (for the price), Hands Down!
Reviewed on 2021/05/28
Originally when we were searching for a case management/billing software, I tried about 20...
Originally when we were searching for a case management/billing software, I tried about 20 different software's. CaseFox is hands down the easiest, well organized, versatile, customizable one I tried in our price range. We only use about 75% of the features (it's a very diverse system) and it handles all of our cases with ease. My firm currently operates out of 5 states, several employees and hundreds of open cases at a time. CF's down time is virtually nonexistent. When you email support, they get back to you typically within minuets. For the price (from my research, 60-80% cheaper than most others), the quality, the easy of use, OUTSTANDING customer service, diversity and customization... It's hands down the most underrated software on the market. Your doing your company and team a disservice if you don't at least try Casefox.
Pros
There are a ton of amazing things I can say about CF, but to keep it short their integration with multiple platforms is hands down handy and impressive to say the least. Makes our jobs super simple working with clients that work with multiple platforms such as Microsoft, google, Dropbox, PayPal, ect... The massive amount of features and functions this software covers all of our needs plus some. It is very diverse and with all of the features to add time and manage cases (mobile, tablet, web with 2 different UI's, text service) our teams billing's and accuracy has improved by more than 15%. Which is awesome! Super simple as well.... wanted to throw that in there.
Cons
I want to preface this by first saying that we have found ways around this and and is working great!... I wish there was more customizations to users. They have 5 settings which is great and one of them you can turn off and on functions for the user (office secretary), just for our specific use and workflow, a few more customizations would be a great resource.
Reasons for Choosing CaseFox
The price was too high and didn't accommodate a few of the customizations I needed for our firm.Switched From
ClioReasons for Switching to CaseFox
Price, Customizations, integrations, customer service, sales teams (some of them really suck),Response from CaseFox
Hi Daro, We really appreciate your detailed review and you taking out your time to have it all here!
Also, we will surely make your suggested changes done soon, so that you have a more seamless user experience!
- Industry: Legal Services
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Just a review
Reviewed on 2022/04/30
Pros
There were many features and it had a very seamless way of managing client intake
Cons
Access to the client portal that was somewhat a challenge
Response from CaseFox
Hi Molly,
Thank you for your valuable feedback, we really appreciate you taking out some time from your schedule to write good about us.
Regards,
CaseFox
- Industry: Legal Services
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
fine until you need support
Reviewed on 2021/06/09
fine but didn't need anything from a human until recently and now I'm here writing this response!
fine but didn't need anything from a human until recently and now I'm here writing this response!
Pros
easy to use/learn but don't expect any customer service (or any that isn't reason enough to cancel the service)..!
Cons
customer service; no one available to answer a phone call ever; emailed questions about errors in the program go ignored; if you are lucky to get a response, it will be so inciting, you'll be eager to complete a review like this to let the world know how horrible a company Casefox (and its support) is..!
Response from CaseFox
Hi Kris,
We are so sorry. We're normally known for our exceptional attention to detail, and we regret that we missed the mark.
We always aim to deliver a great experience, and we are gutted when we don't meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again.
Thank you for posting this review and we're sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.
- Industry: Mechanical or Industrial Engineering
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
With some tweaks, CaseFox would work better for forensic investigators and expert witnesses.
Reviewed on 2020/12/01
I have only experience one system outage in the 2+ years I have been using the software. Unfortunate...
I have only experience one system outage in the 2+ years I have been using the software. Unfortunately, such an occurrence happens at the most inconvenient times.
Pros
The linkages within the software allow it to play well in the office tools environment. Integrations to MSOffice, Quickbooks and Dropbox are well accepted.
Cons
The tool would be much more flexible if there were two environments for the lawyer and the expert. There are a number of tasks that the forensic expert does not need to interface with but many of the tasks overlap with the legal side and it would be nice to have a way to eliminate the ones of no interest.
I also find the expert is often retained by a third-party and works for the lawyer, but invoices the third-party. The software data model does not appreciate this scenario. The work arounds are kludgy.
Alternatives Considered
CasetextReasons for Switching to CaseFox
I choose CaseFox over the competition because of the integration with other office tools.Response from CaseFox
Thank you Daniel for this helpful review, we appreciate the fact that you spared your time out to review us with such details. We would surely work on the same as mentioned by you.
CaseFox FAQs
Below are some frequently asked questions for CaseFox.Q. What type of pricing plans does CaseFox offer?
CaseFox offers the following pricing plans:
- Starting from: US$15,00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Basic (up to 4 cases/matters and 2 users): Free Silver (up to 25 cases/matters and 3 users): $15/month Gold (up to 50 cases/matters and 3 users): $25/month Platinum (unlimited cases/matters and 3 users): $40/month A discount is offered on annual billing.
Q. Who are the typical users of CaseFox?
CaseFox has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does CaseFox support?
CaseFox supports the following languages:
English
Q. Does CaseFox support mobile devices?
CaseFox supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does CaseFox integrate with?
CaseFox integrates with the following applications:
Box, Dropbox Business, Google Calendar, Google Docs, Google Drive, LawPay, Microsoft Excel, Office 365 Document Management, PayPal, QuickBooks Online Advanced, Quickbooks Online, Xero
Q. What level of support does CaseFox offer?
CaseFox offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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