myStaffingPro

myStaffingPro

#1 in Quality of Service

4/5 (62 reviews)

myStaffingPro Overview

Applicant Tracking Suite:
Utilize the award winning SaaS applicant tracking suite, myStaffingPro, to manage your recruiting, qualification, tracking, and hiring process. myStaffingPro differentiates itself by focusing on:
- Delivering a user-friendly candidate experience that promotes the employment brand and increases completion rates
- Creating technology to drive the applicant workflow/hiring process
- Providing unmatched applicant and user support
- Promoting engagement with email communication and 24/7 application status checking

Social Recruiting Solution:
Harness social media, job distribution, network building, and career site techniques with myStaffingPro Elevate. myStaffingPro Elevate is included in any myStaffingPro applicant tracking system purchase.

Onboarding:
Reduce your time to start with an electronic pre-hire onboarding process that eliminates manually processing and filing pre-hire forms. Upon completion, export new hire data into your HRIS system of choice.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

myStaffingPro Reviews

Overall rating
4/5
77% positive reviews
26
Excellent
22
Very good
8
Average
1
Poor
5
Terrible
Len A.

Even with all of its cons, StaffingPro is a good value.

Reviewed on 2009/03/19
Review Source: Capterra

Even with all of its cons, StaffingPro is a good value. It's simple, quick, has excellent reporting, and a great service team who listens to their customers.

As more features are added, it should become more popular among medium-to-large size organizations.

Pros

GREAT customer service. Intuitive system. Great features: customizable questionaires & auto emails, FTP feeds to online sites, HM quick response, Email alerts, Favorite Reqs page, Applicant scoring, Parse & upload, interface capability with other systems for background checks, everify, HRIS, etc.

MSP is a good value when compared to other ATS systems. Also, HR Services always listens to their customers - making improvements based on our feedback. Customers feel like we had influence in the product's development.

The system is always available & stable. Never any issues. Used by our US, Mexico, Canada, and Europe HR staffs.

Cons

Navigation, navigation, navigation! Can't return to a "filtered" search - always go back to an unfiltered list.

Too few reqs per page - need much more. I find myself always paging thru.

Would be nice if new reqs were auto-added to Favorites.

Need ability to view recruiter notes in the applicant list. Hiring managers too.

Need ability to cancel out multiple HM quick response requests - can only cancel applicant by applicant.

Need the specific ad code in addition to link for our newspaper ads in Europe.

Need to reduce the # of sourcing screens. Should only go to screens for sources I want (vs clicking "continue" for every source).

Need applicant list to be customized and remembered - so it is sorted how I like it(high to low scores and by status).

Most important - need ability for multiple languages to meet global needs. Many of our overseas applicants do not speak english.

Response from Paychex

Len has been a valuable member of our User Advisory Board. We have taken many of his suggestions and implemented them to improve the overall usability of the system.

Rating breakdown

Ease of Use
Customer Support

Tim T.

Excellent customer service, a company that truly cares.

Used Daily for 2+ years
Reviewed on 2017/02/10
Review Source: SoftwareAdvice

We have been a customer of myStaffingPro for many years and have seen many changes, as they have with us. Through it all there has never been an issue or interruption of the excellent service they have provided us. At one point due to new leadership in my organization, we went to RFP on a new ATS provider, and myStaffingPro won hands down. Self admittedly, we are a tough customer, always changing, looking for "out of the box" solutions and ideas and MSP has always been there and brought us through it successfully!

Pros

Extremely willing to listen to what your needs and concerns are and work with you to develop a solution. We have always had a stable support team with myStaffingPro unlike some of our other HR systems where they change players every six months.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Lynda A.

MyStaffingPro improves every year

Reviewed on 2015/03/27
Review Source: SoftwareAdvice

Pros

I have been using MyStaffingPro for 6 years. I have been able to adapt the product to our organizations needs over the years so that it just keeps getting better and making my work more efficient. I can email my representative with suggestions or questions and I always get a prompt and helpful response. I love that I can customize it to make my job easier. Candidates can register for email notification of openings. I can create statuses that prompt automated emails with information, survey links, attached documents, etc. I can save documents and notes that help me keep track of where I am in the process with each candidate and position. We have recently implemented an onboarding process that allows candidates to quickly and easily complete onboarding documents online.

Cons

MyStaffingPro could improve the reporting functions to make them more user friendly. I would really appreciate that improvement, but for now I just don't use the reports at all.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Corinna B.

MSP Offers Excellent Customer Service!

Reviewed on 2010/12/15
Review Source: Capterra

Overall, I would recommend MSP to small/medium sized businesses as a good basic system. Realizing that upgrades and new features are added as developed.

Pros

MSP does a good job allowing me to perform my job posting duties and tracking of applicants. The disqualifying feature in the questionnaires really help me eliminate candidates that I do not need to review. The reports seem extensive but I have not had a real opportunity to get into them because we've only had the system for a year. I also love the parsing feature and automatic delivery of email messages. I love the "Register here for future openings" option for candidates. Most importantly, when we have come across stumbling blocks, the staff has been very patient and kind in their time assisting me. I really appreciate great customer service - thank you!

Cons

The system takes a while to really understand and there are basic features missing that I need for my job (ie: when someone doesn't complete the initial application completely and then goes back later to complete it, the system still shows their status as being "Incomplete". Another feature missing (which we are working on) is that any disqualified candidate cannot upload their resume - which frustrates the candidate and doesn't allow us to collect resumes that we could search for later use in upcoming positions. Also, when I candidate goes back into their application, it looks like all of the uploaded job information is missing, so they ultimately end up redoing it all, which frustrates them. I have heard from candidates that it is not the most user-friendly system and is time consuming.

Rating breakdown

Ease of Use
Customer Support

Annmarie G.

I like the solution. It is a good value for the money.

Reviewed on 2009/03/30
Review Source: Capterra

I like the solution. It is a good value for the money. Although it is not as robust as may other solutions, it does support me and my team as we need. We are a relatively small business. We probably hire about 25-30 people/yr, so the solution is fine. If my volume were substantially larger and I had to manage many more candidates I would likely need to upgrade to a higher level from HR Services. Then I would need to maintain candidate status in a much easier format.

Pros

The system was VERY EASY to implement. I was able to have it running and posting in under a few hours. I like the fact that it maintains notes and history. It meets our current business needs.

Cons

It maintains notes, although sometimes the notes are NOT in consecutive order- so you may need to read down the notes for the latest info. (I would like to see this improved.)
Also, for several years we have had an issue, when we attach multiple documents to sent to a hiring manager, sometimes the same document is sent multiple times. We now use a work around whereby the recruiters send all emails from within the system to their OWN mailbox, and then confirm that the attached documents are correct before forwarding on to the hiring managers. This is a frustration when you are trying to work fast, and it requires that we manually update the notes since it cannot track the date to the hiring manager if we have to send it out of our own email boxes.
I wish the reporting had greater functionality, but we have configured work arounds to get the info we need, and then add in other info manually for our necessary reporting. (ie. hires and hired salaries by recruiter for time periods).

Rating breakdown

Ease of Use
Customer Support

myStaffingPro Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Pricing is based on the number of users and the configuration selected.

myStaffingPro Features

  • API
  • Applicant Tracking

  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • Compliance Management
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Real Time Reporting
  • Recruiting Management
  • Reporting & Statistics
  • Third Party Integration
  • Time & Attendance Tracking

Additional information for myStaffingPro

Key features of myStaffingPro

  • Analytics and reporting
  • Applicant and user support
  • Applicant document management
  • Applicant tracking
  • Applicant workflow management and reporting
  • Candidate status checking and unlimited email communication
  • EEOC and OFCCP compliance tools
  • Employee referral portal
  • Hiring manager feedback process and portal
  • Integrations: Assessments, background, HRIS, WOTC, E-Verify
  • Interview scheduling and tracking
  • Offer letters and approval process
  • Onboarding with eSignature
  • Prescreening with job specific application processes
  • Recruiting software
  • Requisition creation, approval, management, and fulfillment
  • Resume and social media parsing
  • SEO, branded, mobile-enabled career site
  • Social networking tools
  • User configured searching and resume mining

Benefits

myStaffingPro differentiates itself by focusing on:
• Delivering a user-friendly candidate experience that promotes the employment brand and increases completion rates
• Creating technology to drive the applicant workflow/hiring process
• Providing unmatched applicant and user support
• Promoting engagement with social media tools, RSS feeds, share functionality, email subscriptions, and 24/7 application status checking

myStaffingPro FAQs

Below are some frequently asked questions for myStaffingPro.

Q. What type of pricing plans does myStaffingPro offer?

myStaffingPro offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Pricing is based on the number of users and the configuration selected.

Q. What are the main features of myStaffingPro?

myStaffingPro offers the following features:

  • Analytics and reporting
  • Applicant and user support
  • Applicant document management
  • Applicant tracking
  • Applicant workflow management and reporting
  • Candidate status checking and unlimited email communication
  • EEOC and OFCCP compliance tools
  • Employee referral portal
  • Hiring manager feedback process and portal
  • Integrations: Assessments, background, HRIS, WOTC, E-Verify
  • Interview scheduling and tracking
  • Offer letters and approval process
  • Onboarding with eSignature
  • Prescreening with job specific application processes
  • Recruiting software
  • Requisition creation, approval, management, and fulfillment
  • Resume and social media parsing
  • SEO, branded, mobile-enabled career site
  • Social networking tools
  • User configured searching and resume mining

Q. Who are the typical users of myStaffingPro?

myStaffingPro has the following typical customers:

Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What languages does myStaffingPro support?

myStaffingPro supports the following languages:

English

Q. What type of pricing plans does myStaffingPro offer?

myStaffingPro has the following pricing plans:

Subscription

Q. Does myStaffingPro support mobile devices?

We do not have any information about what devices myStaffingPro supports

Q. What other apps does myStaffingPro integrate with?

myStaffingPro integrates with the following applications:

Asurint, Dropbox, HireSelect, Microsoft Dynamics GP, Veritable Screening

Q. What level of support does myStaffingPro offer?

myStaffingPro offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials