Chargebee

Subscription Management & Recurring Billing Software

About Chargebee

Chargebee is the #1 ranked software for automating & optimizing your entire recurring revenue lifecycle.

Chargebee enables businesses to offer an exceptional subscription experience to teams & end-users while empowering them to scale without being hindered by tech-stack limitations, rigid business models, compliance regulations, or any growing pains.

Leading companies trust Chargebee to power their full recurring revenue lifecycle, from subscription billing and invoicing to cash, accounting, renewal, and more.

Chargebee integrates seamlessly with Stripe, Paypal, Braintree, Checkout.com, GoCardless, and 30+ other payment gateways and with Xero, QuickBooks, Zendesk, Salesforce + 18 more systems that power every aspect of your business.

Get a Demo Customized to Your Subscription Workflow.


Key benefits of Chargebee

With Chargebee's Dunning Management feature, you can efficiently handle failed payments with smart retries and promptly notify customers before their cards are about to expire, and thereby increase your recurring revenue.

You can give your customers the option to update their billing/card/delivery details and manage their subscriptions on their own, with the help of the Customer Self-Service Portal.

You can customize and address your app's unique needs by using Chargebee's easy to learn, simple to use RESTful APIs that are backed with solid documentation.

By setting up events notifications using Multiple Webhooks, you can ensure that data is in-sync across multiple apps.

By working with multiple payment gateways and alternative payment methods, you can optimize your payment processing based on different customer segments.

Using the secured and customizable hosted checkout pages you can readily start accepting subscribers, without a single line of code.

You can configure automated transactional emails to be sent to your customers, to deliver value throughout your customer life-cycle.

Similarly, you can automate customized invoices to be sent to your customers every time a charge is made.

In addition to collecting payment via cards, you can also collect and reconcile payments made via cash, checks, ACH and other modes of payment.


Images

Chargebee Software - Chargebee Metrics Dashboard
Chargebee Software - Chargebee Subscriptions Tab
Chargebee Software - Chargebee Subscription Details
Chargebee Software - Chargebee Invoices Tab
Chargebee Software - Chargebee Invoice Details
Chargebee Software - Chargebee Hosted Page Customization
Chargebee Software - Chargebee Customer Portal
Chargebee Software - Chargebee Email Notification Template
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Chargebee video
Chargebee video
Chargebee video
Chargebee video
Chargebee Software - Chargebee Metrics Dashboard
Chargebee Software - Chargebee Subscriptions Tab
Chargebee Software - Chargebee Subscription Details
Chargebee Software - Chargebee Invoices Tab
Chargebee Software - Chargebee Invoice Details
Chargebee Software - Chargebee Hosted Page Customization
Chargebee Software - Chargebee Customer Portal
Chargebee Software - Chargebee Email Notification Template

Not sure about Chargebee? Compare with a popular alternative

Chargebee

4,3 (75)
VS.
Highly reviewed

Starting Price

US$299,00
month
US$0,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

66
64

Integrations

52
11

Ease of Use

4,2 (75)
4,7 (676)

Value for Money

4,0 (75)
4,7 (676)

Customer Service

3,8 (75)
4,6 (676)
Green rating bars show the winning product based on the average rating and number of reviews.

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Zuora

3,9
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WooCommerce

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Reviews

Overall rating

4,3 /5
(75)
Value for Money
4/5
Features
4,2/5
Ease of Use
4,2/5
Customer Support
3,8/5

Already have Chargebee?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 75
Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Chargebee

Reviewed on 2020/07/29

This is the first software that I have used and I found it very easy to learn. I spent a morning...

This is the first software that I have used and I found it very easy to learn. I spent a morning going thorugh and learning the ropes and was an expert by the afternoon! Their customer service is awesome and provides great help. However, because it is easy to use, I have not had to use their help more than once.

Pros

Chargebee is easy to use and quick to learn. You are able to access subscriptions with ease. Creating email templates to be sent out is easy. You can view all of your subscriptions on one page or you can add filters to find one specific subscription, too.

Cons

With the email templates, you have to make sure that the client you are sending an email to, has to be in a filter, otherwise, you send it to your entire client base.

László
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent subscription management platform

Reviewed on 2019/10/24

Overall a very capable subscription management tool with great integrations and great support them!

Overall a very capable subscription management tool with great integrations and great support them!

Pros

Excellent platform to manage your Saas Business. Great, very easy to use integrations with many vendors (Stripe, QuickBooks, Zapier, etc). Highly customizable settings for everything: email templates, the general look, and even the workflow & the custom fields.

Cons

Takes some time to get used to how to work together with your app and integrate everything to work flawlessly, but it worth it. I just wished that when the client has to select the quantity of their licenses, you could edit the label from Quantity to "users" or "licenses".

Alternatives Considered

MemberMouse and Stripe

Reasons for Switching to Chargebee

Integrations is a big plus!
Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

To be avoided, it will cost you LT!

Reviewed on 2020/11/20

Pros

Chargebee started as a good product challenging Recurly but now it's really one of the worst decision we ever took

Cons

Their representative explicitly lied to to us to get us on a higher pricing in order to get his bonus and then you are stuck with another representation trying to get you to pay even to get his bonus aswell for the same feature that were promised earlier by someone else.

Their management really needs to train their staff better & decide on a pricing policy that aligns interest (fixed or variable -- you can have it both ways! )

First chance we get, we get away from this scamming company!

Alternatives Considered

Recurly, Odoo, Zuora, Stripe, GoCardless and Zoho Invoice
David
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Seamless subscriptions and recurring revenue

Reviewed on 2022/07/26

Pros

Chargebee allows our team to seamlessly manage subscriptions and recurring revenue. UI is simple and clear, with all the features required

Cons

We haven't had major issues with Chargebee in about two years of working with it

Alternatives Considered

Stripe
Matt
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent product and service

Reviewed on 2022/08/30

It's been great to have more than an API as our billing provider. CB is a true partner.

It's been great to have more than an API as our billing provider. CB is a true partner.

Pros

Chargebee makes it painless to manage subscription billing on top of a payment processor or gateway, along with a modern interface from a team that "gets" SaaS. But the best part is their attention to you as a customer and their willingness to meet or exceed your expectations repeatedly. As a startup, this is invaluable.

Cons

As with any critical service, there are occasional data migrations or updates that must be navigated, but the CB team has always made this as easy as possible.

Showing 5 reviews of 75 Read all reviews

Chargebee FAQs

Below are some frequently asked questions for Chargebee.

Chargebee offers the following pricing plans:

  • Starting from: US$299,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Launch: Free tier - $50k aggregate revenue free Rise: $299/month (billed monthly) or $249/month (billed annually) - includes $50k/month revenue Scale: $599/month (billed monthly) or $549/month (billed annually) - includes $75k/month revenue Contact Chargebee for details of Enterprise plans.

Chargebee has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Chargebee supports the following languages:

English, French, German, Italian, Portuguese, Spanish

Chargebee supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Chargebee integrates with the following applications:

AskNicely, Avalara, Avalara - inactive, Baremetrics, BigCommerce, Braintree, Capsule, ChartMogul, Dasheroo, Formstack Forms, Freshdesk, GetAccept, Gmail, GoCardless, Google Analytics 360, Google Contacts, Gravity Forms, Groove, Groove, HubSpot CRM, Intercom, Klaviyo, Knack, LeadDyno, Mailchimp, Mailchimp Transactional Email, Moxo, Operations Hub, PayPal, Pipedrive, ProfitWell, Quickbooks Online, ReferralCandy, Refersion, Sage Intacct, Salesforce Sales Cloud, SendPulse, ShipStation, Shopify, Slack, Smartsheet, Stripe, Tapfiliate, TaxJar, Twilio, Typeform, Worldpay, Xero, Zapier, Zendesk Suite, Zoho CRM, authorize.net

Chargebee offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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