About Chargebee
Chargebee is the #1 ranked software for automating & optimizing your entire recurring revenue lifecycle.
Chargebee enables businesses to offer an exceptional subscription experience to teams & end-users while empowering them to scale without being hindered by tech-stack limitations, rigid business models, compliance regulations, or any growing pains.
Leading companies trust Chargebee to power their full recurring revenue lifecycle, from subscription billing and invoicing to cash, accounting, renewal, and more.
Chargebee integrates seamlessly with Stripe, Paypal, Braintree, Checkout.com, GoCardless, and 30+ other payment gateways and with Xero, QuickBooks, Zendesk, Salesforce + 18 more systems that power every aspect of your business.
Get a Demo Customized to Your Subscription Workflow.
Pricing starting from:
US$299,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Chargebee
Key benefits of Chargebee
With Chargebee's Dunning Management feature, you can efficiently handle failed payments with smart retries and promptly notify customers before their cards are about to expire, and thereby increase your recurring revenue.
You can give your customers the option to update their billing/card/delivery details and manage their subscriptions on their own, with the help of the Customer Self-Service Portal.
You can customize and address your app's unique needs by using Chargebee's easy to learn, simple to use RESTful APIs that are backed with solid documentation.
By setting up events notifications using Multiple Webhooks, you can ensure that data is in-sync across multiple apps.
By working with multiple payment gateways and alternative payment methods, you can optimize your payment processing based on different customer segments.
Using the secured and customizable hosted checkout pages you can readily start accepting subscribers, without a single line of code.
You can configure automated transactional emails to be sent to your customers, to deliver value throughout your customer life-cycle.
Similarly, you can automate customized invoices to be sent to your customers every time a charge is made.
In addition to collecting payment via cards, you can also collect and reconcile payments made via cash, checks, ACH and other modes of payment.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$299,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Chargebee
Images
Features
Total features of Chargebee: 70
Alternatives
Stripe
Recurly
Chargify
WooCommerce
Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Chargebee saved us a TON of dev time.
Reviewed on 2017/10/03
Pros
I love that Chargebee allows young startups to get their feet under them before charging them. The integration into Braintree was SUPER easy and we haven't really had any problems with it since we started using it.
It allows us to manage subscriptions without building our own dev dashboard to do that and gives us much more flexibility than Braintree for doing so. We use coupons to run promos and Chargebee makes that super easy. We use their hosted page for payments inside of an iframe and that has been helpful as well.
Again the biggest thing as a young startup is not having to build all of that ourselves or asking the dev team to make changes every time we need to address an issue. Overall I've been very happy with Chargebee and we plan to continue to use them moving forward.
Cons
I'd love for the reporting dashboard to be a little more robust and user friendly. It's not bad but it could definitely be better.
Being able to accept multiple currencies could also be handled better, but we get by just fine with the way it's set up.
It makes you change your password every 90 days, which is annoying to me but I guess it's more secure...
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Everything is in there
Reviewed on 2022/02/03
Good. We used to do manual invoices separate from credit card invoices. Having a single billing...
Good. We used to do manual invoices separate from credit card invoices. Having a single billing systems improves efficiency and we have a single source of the truth with respect ti critical business KPI's.
Pros
I like that we can also do quotes from the system that customers can accept and it takes them to the checkout. Huge time-save for our sales team.
Cons
It's hard to do price indexation to subscriptions. It generates credits and credit notes that our customers initially don't understand without us explaining it.
Alternatives Considered
ChargifyReasons for Choosing Chargebee
Recurly was more expensive and could not give us a good deal to their enterprise plan as an existing customer.Switched From
RecurlyReasons for Switching to Chargebee
Chargebee was more simple which suited are business. Chargify was good too. Conceptually they can address complexer issues but it also makes it harder to implement. They could also not support future billing.Response from Chargebee
Thanks so much for your positive feedback Mark. We really appreciate the time you took to write such a detailed review! Your feedback enables us here at Chargebee to further develop our products and services. In addition, your review will help our future customers to make more informed purchase decisions. Please do not hesitate to share any other feedback you have in the future. Thanks again for being an advocate for Chargebee.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great subscription management solution for SaaS business
Reviewed on 2023/03/07
Pros
The interface is user-friendly and straightforward. Subscription management is hassle-free with all possible scenarios covered and easily managed. Implementing and training staff on Chargebee is quick. Moreover, its integration with Quickbooks saves a lot of time. In addition, Chargebee's billing system is highly flexible and can be customized to suit the specific needs of your company. Lastly, the support team is easily accessible and quick to respond when needed.
Cons
It's difficult to determine any significant flaws in Chargebee. The API is well-documented and relatively user-friendly. However, the inability to modify add-ons means that even minor errors necessitate archiving the entire component and starting from scratch with a new ID, which also necessitates creating a completely new plan.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Grossly incompentant
Reviewed on 2019/07/21
If I could do things over again I would have selected a similar provider even if I was forced to...
If I could do things over again I would have selected a similar provider even if I was forced to pay several hundred dollars per month it would have obviously been worth it. Now I have to make the decision of whether I want to potentially lose over half my subscribers again like the last time I switched billing systems (to Chargebee) or accept that I'm locked in for life.
Pros
Easy to set up and has a good API. Support is good and fast response so long as the issues are simple and don't involve anything technical.
Cons
The backend system is grossly unoptimized to the point many of my customers cannot be billed anymore. I was not informed of these issues when signing up and was promised that the system would be able to handle my very specific usecase. It clearly can't despite me giving them actual numbers. I've already lost over $6000 in charges I can't add to my customers' invoices and a few thousand dollars in invoices that can't be generated. For the past two months I've been unable to add charges for any of my customers and keep getting the runaround by different support agents as to what the cause is. First I was told I was violating a 150 API calls per minute limit despite the fact that not a single call had gone through successfully in the entire time period they were citing but also I'm skeptical of because each API call I make to their service takes between 2 and 10 seconds to complete. Now I'm told I need to batch things weekly because adding charges to my customers is too taxing on their CPUs. Billing line items should scale linearly but it is clear from how quickly their API bogs down that it scales exponentially for them at best and likely even worse. I never had this problem with my previous provider and they aren't even a billing or invoicing company.
- Industry: Education Management
- Company size: 1 001–5 000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great platform for billing and subscription.
Reviewed on 2022/12/07
Overall, Chargebee is a great billing solution and I would recommend it to anyone!
Overall, Chargebee is a great billing solution and I would recommend it to anyone!
Pros
There are many things that I like about Chargebee, but the thing that I like most is the fact that it makes billing easy. No more worrying about whether or not I am being charged the right amount, or if I am being charged at all. Chargebee takes care of all of that for me, and all I have to do is sit back and relax.
Cons
I think that Chargebee is a good product but there are definitely some areas that could be improved. Sometimes payment gateway doesn't load and it show error which is bit frustating.
Chargebee FAQs
Below are some frequently asked questions for Chargebee.Q. What type of pricing plans does Chargebee offer?
Chargebee offers the following pricing plans:
- Starting from: US$299,00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Launch: Free tier - $50k aggregate revenue free Rise: $299/month (billed monthly) or $249/month (billed annually) - includes $50k/month revenue Scale: $599/month (billed monthly) or $549/month (billed annually) - includes $75k/month revenue Contact Chargebee for details of Enterprise plans.
Q. Who are the typical users of Chargebee?
Chargebee has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. What languages does Chargebee support?
Chargebee supports the following languages:
English, French, German, Italian, Portuguese, Spanish
Q. Does Chargebee support mobile devices?
Chargebee supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Chargebee integrate with?
Chargebee integrates with the following applications:
AskNicely, Authorize.Net, Avalara, Avalara - inactive, Baremetrics, BigCommerce, Braintree, Capsule, ChartMogul, Dasheroo, Formstack Forms, Freshdesk, GetAccept, Gmail, GoCardless, Google Analytics 360, Google Contacts, Gravity Forms, Groove, Groove, HubSpot CRM, Intercom, Klaviyo, Knack, LeadDyno, Mailchimp, Mailchimp Transactional Email, Moxo, Operations Hub, PayPal, Pipedrive, ProfitWell, Quickbooks Online, ReferralCandy, Refersion, Sage Intacct, Salesforce Sales Cloud, SendPulse, ShipStation, Shopify, Slack, Smartsheet, Stripe, Tapfiliate, TaxJar, Twilio, Typeform, Worldpay, Xero, Zapier, Zendesk Suite, Zoho CRM
Q. What level of support does Chargebee offer?
Chargebee offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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