Inquisiq

From implementation to on-going support, our customers rave about the LMS. After using several other LMS over the years, it was a great experience to finally work with one that delivers exactly what it says it does. The Asentia team continues to roll out new features and product improvements that save our customers significant time and further meet their needs. The migration from the previous LMS to Asentia was a smooth process and the Asentia team provided great support. One of the smoothest implementations I've seen. The ongoing service and support and the way Asentia incorporates customer feature requests into new builds is impressive.

Nothing. It's met our expectations and new features are continually being added.

I like that I can make any user a reporter over a very specific group of students and they can see the status of their particular group without asking for help.

I have lost student data in the past that was not backed up by ICS, and I could not back it up myself. A password reset that was mis-programmed wiped out half of many student profiles during approximately 6 months before we discovered it, following the software release in 2017. ICS knew about it and did not tell us, so we continued to lose data that could have been stopped by turning off the password reset. We lost addresses, phone numbers, graduate status, and history about these students.

Other hosted LMS services require many $1000's, a commitment, and lengthy consulting before you are up and running. On the other hand, can be set up by you in a matter of hours for very little cost and no commitment.

The top pros are:
- No risks!! No contracts!
- Ease of setup and management
- Full access to graphics web margins that do not compromise our corporate branding (the others forced their own controls in the top margin)
- Highly competent support staff that ALWAYS replies quickly! Usually in less than 2 hours
- Full SCORM 2004 support (I have not encountered any issues)
- Possibly the highest value for your dollar in this hosted LMS market
- Option to purchase the LMS for self-hosting
- No significant downtime
- Batch new learner uploading is a huge time saver. I wrote an app to automatically convert our CRM output directly into Inquisiq readable format. I can now process over 100 learners in less than 1 minute!

- Reporting is fair (new reporting options are coming though).
- Email notifications are extensive but still missing some specific requirements (i.e. notify learners of pending account expiry x days before expiry, no html notifications - plain text only)
- Uploading SCORM lessons could be streamlined a bit more. e.g. Allow for direct SCORM course updating
- Manuals and other Inquisiq related training is either out of date and/or poorly documented, however, most of the system is highly intuitive!

Nice to have:
- Discussion groups tied to lessons
- Ability to change default customer facing icons
- Admin blog area

Asentia is extremely easy to implement and can be highly customized. Asentia has a robust feature sets that offer a very high degree of flexibility in how courses can be created, delivered, and tracked. The service and responsiveness during and after the implementation process has been first rate. The Asentia staff are responsive, customer-focused, and offer solutions and best practices whenever needed. Our learners have been very positive about the change to Asentia and the number of support calls and emails has decreased. Asentia is a great value. Moving to Asentia for one of our larger customers saved them a ton a year over their previous LMS and provided more features. Asentia was the only LMS we looked at that set us up with a fully functioning demo site and allowed us to do as much testing as we wanted. This allowed us to make sure Asentia did what it claimed. It did and then some.

A few times we thought of features that would be "nice to have" based on specific use cases. Most of these features have been released in updates over the past year while others are on the development road map.