--- description: Learn how Neon CRM can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Neon CRM Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Association Management Software](/directory/165/association-management/software) > [Neon CRM](/software/90665/neoncrm-by-z2-systems-inc) # Neon CRM Canonical: https://www.getapp.za.com/software/90665/neoncrm-by-z2-systems-inc Page: 1 / 26\ Next: [Next page](https://www.getapp.za.com/software/90665/neoncrm-by-z2-systems-inc?page=2) > Neon CRM is the modern choice for small and midsize nonprofits. Gain a 360° view of your supporters by unifying your tools and data, allowing you to automate outreach, reclaim your time, and build the personal connections that drive real, sustainable growth. > > Verdict: Rated **4.3/5** by 618 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Neon CRM \- Cultivate Lifelong Donor Loyalty: Gain a 360° view of every supporter. By unifying all data and tools in one place, you can build the authentic, personal connections that turn one-time donors into long-term champions. - Drive Revenue with Frictionless Forms: Boost conversion rates for donations, event registrations, and memberships with intuitive, mobile-responsive online forms designed to maximize impact. - Scale Your Fundraising, Not Your Workload: Personalize outreach at scale and streamline donation management. Reach more people with the right message at the right time to keep your mission moving forward. - Reclaim Your Time Through Automation: Put your manual tasks on autopilot. Automate personalized emails and workflows to keep supporters engaged without burning out your team. - Turn Data into Actionable Strategy: Ditch the spreadsheets for powerful and intuitive reporting. Access the insights you need to make data-backed decisions that grow your programs and your impact. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 618 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Neon One - **Location**: Chicago, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$99,00 - **Pricing model**: Flat Rate - **Pricing Details**: Neon CRM serves everything from smaller nonprofits and associations just getting started to well-established organizations with a long history of service that are in desperate need of upgrading to a high-functioning, accessible database that integrates directly with their website. With a very competitive monthly subscription model and many one-time set up options, Neon CRM is priced to fit any nonprofit or association's budget. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - AI Copilot - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Alumni Management - Application Management - Attendance Management - Attendance Tracking - CRM - Calendar Management - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Segmentation ## Integrations (15 total) - ClickBid - Constant Contact - Cuseum - Denali Fund - Double the Donation - Eventbrite - Higher Logic Thrive - Mailchimp - Praetorian Guard - QuickBooks Online - QuickBooks Online Advanced - TaxJar - Ujoin - VolunteerLocal - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Association Management Software](https://www.getapp.za.com/directory/165/association-management/software) ## Related Categories - [Association Management Software](https://www.getapp.za.com/directory/165/association-management/software) - [Donation Management Software](https://www.getapp.za.com/directory/167/donation-management/software) - [Fundraising Software](https://www.getapp.za.com/directory/169/fundraising/software) - [Membership Management Software](https://www.getapp.za.com/directory/171/membership-management/software) - [Charity Software](https://www.getapp.za.com/directory/775/nonprofit/software) ## Alternatives 1. [DonorPerfect](https://www.getapp.za.com/software/91736/donorperfect-fundraising-software) — 4.5/5 (1421 reviews) 2. [Givebutter](https://www.getapp.za.com/software/114523/givebutter) — 4.8/5 (872 reviews) 3. [Bloomerang](https://www.getapp.za.com/software/103573/bloomerang) — 4.7/5 (1287 reviews) 4. [Bonterra Network for Good](https://www.getapp.za.com/software/2035471/network-for-good) — 4.6/5 (937 reviews) 5. [Blackbaud Raiser's Edge NXT](https://www.getapp.za.com/software/103387/blackbaud-raiser-s-edge-nxt) — 4.2/5 (418 reviews) ## Reviews ### "Helpful but Still Growing With Us" — 4.0/5 > **Sarena** | *18 August 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: I like that Neon CRM keeps everything in one place — donors, volunteers, events, and communications. It makes it easier to see the bigger picture of our nonprofit and how people are engaging. The reporting tools and integrations have been really helpful as we’ve grown. > > **Cons**: It can be a little overwhelming at first, and some things take more clicks than I’d like. Reports and customization aren’t always straightforward, and it takes some time to learn. > > Overall, Neon has been a really valuable tool for our organization. It’s helped us stay organized, track our donors and volunteers better, and manage the details that used to get lost. It’s not perfect, but it’s been a game changer for keeping us connected to the people who make our mission possible. ----- ### "Neon CRM Review" — 5.0/5 > **Susan** | *26 February 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: It’s pretty easy to use compared to other CRM platforms I’ve used in the past. Log in, menus within CRM are easy to navigate. > > **Cons**: Figuring out how to do certain platform functions has been a little challenging for me, but customer support is provides quick guidance. > > Donor management is excellent. Creating and running campaigns easy to use. Events are easy to track, too. Love the platform that allows emails to go directly to donors, et al. I’m new at using Neon, but experience has been good so far. ----- ### "Neon keeps us pedaling\!" — 3.0/5 > **Deidre** | *26 February 2026* | Nonprofit Organization Management | Recommendation rating: 4.0/10 > > **Pros**: The dashboard and being able to re-arrange it. The left side - member/donor navigation. Live demo and trainings. I like interactive learning. Great that they happen quickly. > > **Cons**: The query/build a report is challanging. The Greater than but + or less than is hard. Sometimes you just want a basic search. I would really like viedo demo trainings. I am neurodivergent and I do not follow the written instructions well. > > One on one demo with account rep for Windfall integration. I think watching the tools live is great and being able to talk to an accont rep while going thourgh a new product or tool. ----- ### "NeonCRM is a Great Product\!\!\!" — 5.0/5 > **Galen** | *30 December 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and capabilities. > > **Cons**: Their support used to be marginal (a bit hard to get timely answers), but they've just heavily invested in support staff and tools so I anticipate that won't be an issue going forward. > > I've been thrilled with the CRM\!\!\! It's quite easy to use. It's fast, and we've experienced virtually no downtime at all. I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool). ----- ### "Love NeonCRM\!" — 4.0/5 > **Linden** | *24 November 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: I have been using Neon since late 2019 for our 501(c)(6) small national organization. The implementation process was excellent, and I felt like our rep was responsive and knowledgeable. Additionally, when we have had issues or questions, either our rep or the ticketing system has always been there\! My absolute favorite feature is the robust reporting. You can build your own reports, including MANY parameters to search by and which data are included in the output. You can save reports and schedule them to be delivered to you or someone else. You can publish them (password protected or not) to a URL, which has allowed me to build custom reports for different committees, then give them access to the reports, so I don't have to pull the report, download it, then email it to the committee chairs every time they'd like to check in on how their committee is doing. Huge time saver\! The other huge time saver is Workflows. I mean, WOW. We use these automations to approve or deny membership applications, assign regions, and send automated new member notifications to those who need to know. The event registration feature has been very helpful, we love the Account Notes feature, and it's been amazing to send out a survey whose responses fill members' profiles\! > > **Cons**: We're having some trouble with "duplicate accounts," as a Company account and an Individual account is created for every member. This causes difficulty for the members (when they login to the "wrong" account, they do not have an active membership), as well as obfuscating how long someone has been a member, as they might renew on the Individual account one year and the Company account the next, so complete membership records are divided between two accounts. We have determined most of the problem, but part of it is that the renewal funnel is confusing to members, so they will add themselves as a sub-member, which creates the duplicate Individual account. You cannot (1) send invoices for members to pay within NeonCRM, so we are using a 3rd-party solution for that. Nor can you (2) make a credit card surcharge mandatory. It's just not an option. We also wish we could (3) use the new events module, but we are "stuck" on the "legacy events" because it makes zero fiscal sense for us to switch to NeonPay (WAY more expensive than our current processor, even if without surcharging), but I feel like we are missing out on features and that Neon is trying to strong-arm or nickle-and-dime ($199 monthly 3rd-party processor fee) us into switching to NeonPay. It's childish. > > Overall? Positive. The customer support has been excellent. I would say that 90% of what we were were promised by sales is true, and we have talked about looking for another CRM because of the duplicate accounts issue, but always decide not to because Neon shines in so many other categories. ----- Page: 1 / 26\ Next: [Next page](https://www.getapp.za.com/software/90665/neoncrm-by-z2-systems-inc?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/90665/neoncrm-by-z2-systems-inc) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data