About 123FormBuilder

You can style your online forms using CSS, translate them to multiple languages, apply branching and conditional logic, link them with SalesForce, Mailchimp, Twitter and other popular applications, accept payments via Paypal, Google Checkout and Authorize.Net.

In addition, you can create sub-user accounts and give different access levels to your clients. Once you have the final form, you publish it on your website, Wordpress & Blogger or Facebook page. Form submissions are delivered to email addresses of your choice, stored into your submissions repository and aggregated into customized reports and charts.

With its intuitive interface and powerful capabilities, 123FormBuilder has become a top choice for thousands of professionals: small businesses, web designers and developers, bloggers, NPO's.

Pricing starting from:

US$24,99/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of 123FormBuilder

Building web forms has never been easier. 123FormBuilder has established the "1-2-3-GO!" concept in creating forms and surveys. Its user-friendly interface helps everybody create web and mobile forms in 3 intuitive steps.

With the 123FormBuilder online form builder you can easily create custom contact forms for websites and blogs, receive online payments and donations, create event registrations, manage online surveys and view data through custom charts and graphs.

Devices

Business size

S M L

Markets

Australia, Canada, China, Germany, United Kingdom and 3 others, India, Japan, United States

Supported Languages

Dutch, English, French, German, Portuguese, Russian, Spanish

Pricing starting from:

US$24,99/month

  • Free Trial
  • Free Version
  • Subscription

Images

Responsive forms
Drag-and-drop form editor
Easily design your form
Create folders to easily manage your forms
Include gifs, images, videos and more
Collect payments: set fixed amounts or prices per options, create formulas, coupon codes, etc.
Create dynamic forms using rules for fields, autoresponders and form behavior after submit
Automatically send data to other apps that you use
Create approval chain
Use conditional logic to send notifications to the appropriate person
Generate submission PDF, use your own SMTP server and add your Google Analytics code on the form
Create reports with the data you want
View 13 more
123FormBuilder video
123FormBuilder video
123FormBuilder screenshot: Responsive forms 123FormBuilder screenshot: Drag-and-drop form editor 123FormBuilder screenshot: Easily design your form 123FormBuilder screenshot: Create folders to easily manage your forms 123FormBuilder screenshot: Include gifs, images, videos and more 123FormBuilder screenshot: Collect payments: set fixed amounts or prices per options, create formulas, coupon codes, etc. 123FormBuilder screenshot: Create dynamic forms using rules for fields, autoresponders and form behavior after submit 123FormBuilder screenshot: Automatically send data to other apps that you use 123FormBuilder screenshot: Create approval chain 123FormBuilder screenshot: Use conditional logic to send notifications to the appropriate person 123FormBuilder screenshot: Generate submission PDF, use your own SMTP server and add your Google Analytics code on the form 123FormBuilder screenshot: Create reports with the data you want

Features

Total features of 123FormBuilder: 80

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Attendee Management
  • Auto-Responders
  • CRM
  • Calendar Sync
  • Collaboration Tools
  • Conditional Logic
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Cost Estimating
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Analysis Tools
  • Data Connectors
  • Data Import/Export
  • Digital Signature
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Event Calendar
  • Event Registration
  • Feedback Management
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Group Registration
  • HIPAA Compliant
  • Help Desk Management
  • Lead Capture
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • Offline Access
  • Offline Response Collection
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Order Processing
  • PDF Conversion
  • Payment Processing
  • Process/Workflow Automation
  • Purchasing & Receiving
  • Question Branching
  • Question Library
  • Randomization
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • Role-Based Permissions
  • SSL Security
  • Skip Logic
  • Social Media Integration
  • Social Promotion
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • URL Customization
  • Web Forms
  • eCommerce Management

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Reviews

Overall rating

4,4 /5
(117)
Value for Money
4/5
Features
4,1/5
Ease of Use
4,3/5
Customer Support
4/5

Already have 123FormBuilder?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 117
Dave R.
Overall rating
  • Industry: Entertainment
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Love this app!

Reviewed on 2016/08/09

I use 123 contact form for my wix website (that's how I found them) and I love it. It does exactly...

I use 123 contact form for my wix website (that's how I found them) and I love it. It does exactly what is advertised and has recently been upgraded to include some better designs.

Pros

Forms are designed well and easy to use. I usually receive data by email within seconds of the form being submitted.

Cons

A bit costly for what it does (anyone who knows HTML well enough can probably create a mailto form that does the same thing) but the design is great and it's easy to customize which is why we use it.

Tulio A.
Overall rating
  • Industry: Music
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

123FormBuilder has become a powerful tool for my company!

Reviewed on 2019/08/14

I have been using 123FormBuilder for 1 year in my company and its forms solve 99% of the problems I...

I have been using 123FormBuilder for 1 year in my company and its forms solve 99% of the problems I have.

Pros

The number of fields for forms is countless! In addition, 123FormBuilder has several security mechanisms that allow the form to be used for any use. Even for contests! The ease of creation and finding what you need, and if you don't find what you are looking for, the service always answers you in 1 day! Our company will not stop using 123FormBuilder anytime soon!

Cons

There are very few weaknesses of 123FormBuilder, the only thing I could think of was having a chat so I could have my questions answered, but by email, I always get the answer by the end of the day.

Cort T.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

123 Form Builder bests most alternatives

Reviewed on 2021/03/10

Overall this form software has been reliable above all else and gotten the job done for clients who...

Overall this form software has been reliable above all else and gotten the job done for clients who need multiple forms that easily integrate with their web pages.

Pros

If you consider FormAssembly to be the cadillac of products in this niche, then form builder is a suitable alternative, assuming you don't need to do incredibly fancy stuff (segmentation, logic) with your forms. It can do both but for more complex projects try FormAssembly.

Cons

Some of the advanced features that you have to check off should be active by default. Such as allow respondents to preview / edit submission later on.

Response from 123FormBuilder

Hello,

Thank you for your review and for being a loyal customer.

We are happy to hear that you're enjoying our product. Could you please contact us via email or live chat to share with us which advanced features do you want to use? Perhaps we can help you with your complex forms or provide you some workarounds.

We didn't enable the advanced features since some of them are available only on paid plans.
Thank you again for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Best regards,
123FormBuilder Team

Tanzina A.
Overall rating
  • Industry: Fine Art
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

After over 4 years of daily use, they held my data "hostage" when I tried to downgrade

Reviewed on 2020/02/18

After several years of using the forms almost on a daily basis on the Gold Plan, last year I went...

After several years of using the forms almost on a daily basis on the Gold Plan, last year I went through personal tragedies, closed my business, lost my job and no longer needed nor could afford to continue the paid plan. This year as I am recovering, I will be creating possibly 3-5 forms in a year compared to 30+ forms per year in the past. When I tried to create a free form, I realized 123formbuilder had put security blocks so I couldn't access my old forms, data or even create new forms. They wouldn't even let me delete old forms without upgrading and paying for a Gold plan. I could log in, but then any activity I tried, I would be directed to a page to upgrade with no other option. I have been going back and forth the past week with customer service. They released the block at first when I first contacted them, and since their email had gone to spam, I never saw that they gave me a 3 days window to delete all forms. I just proceeded with creating one form, uploaded to my website, started getting applications, and went back to the "upgrade or else" page. I explained my situation to the customer service rep and pleaded to use the free service, said I wouldn't use more than 5 forms as per the free agreement, asked as a long term client if I could keep the current form with 10+ fields (I was willing to edit and remove excess fields if that wouldn't be allowed). But she just blocked me from even being able to access the form submissions and kept pushing me to pay!

Pros

Only workable on upgraded paid services.

Cons

Even with the upgraded paid plan, it is very tedious to customize each new form even though they are duplicated. I was creating new sign up forms (duplicates of past week's form) every 1-2 weeks throughout the year, and had to customize every detail on the notification emails and thank you messages every single time.
When you try to delete multiple fields, you have to do it one by one, can't select multiple fields.
Customer service is terrible!!!

Response from 123FormBuilder

Hello Tanzina,

Thank you for your feedback - we always appreciate it, whether good or bad, and it is one of the main promoters for improvement in terms of product and customer care experience.

We are very sorry to hear about your inconvenience and we want you to know we do empathize with you and we do care about your situation. The safety of your data and your satisfaction are of real concern to us.

We have looked into our interaction with our Customer Care Representative and we want you to know that she will follow up with you on an email she sent you yesterday. She will continue to communicate with you on this matter in order to ensure that this issue is resolved as soon as possible.

Thank you again,
123FormBuilder Team

Beth C.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11-50 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Basic registration App for simple needs

Reviewed on 2020/12/22

Average middle of the road experience. We moved away from this app for our program application...

Average middle of the road experience. We moved away from this app for our program application because we needed for functions than what 123FB could offer. However, we still use this for basic program registrations that do not require a large build out or sophisticated automations.

Pros

Easy to use, integrates with Wix website, very customizable.

Cons

Customer support is lacking. Some features are easy to implement and other are confusing. Payment gateway options are limited. Automation set up is clunky.

Response from 123FormBuilder

Hi Beth!
We are sorry to see you go, but grateful for your feedback! Kindly let us know if there is anything we can do to improve your experience.
We'd be delighted to pick up a discussion on what we can do to make 123 Form Builder better, at [email protected] .

The 123FormBuilder Team

Showing 5 reviews of 117 Read all reviews

123FormBuilder FAQs

Below are some frequently asked questions for 123FormBuilder.

123FormBuilder offers the following pricing plans:

  • Starting from: US$24,99/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

Free Basic plan includes: 5 forms, 10 fields/form, 100 submissions/month, mobile support & even more features. Premium features pack: - payment integration for e-commerce forms with PayPal, Square, Stripe, Authorize.Net, Sage Pay, etc. (multiple processors allowed simultaneously) - custom form branding with domain aliasing - multiple sub-user accounts.

We do not have any information about 123FormBuilder features

123FormBuilder has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

123FormBuilder supports the following languages:

Dutch, English, French, German, Portuguese, Russian, Spanish

123FormBuilder supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

123FormBuilder integrates with the following applications:

AWeber, Authorize.Net, BigContacts, Bigcommerce, Braintree, Campaign Monitor, Constant Contact, Dropbox Business, Egnyte, Facebook, FreshBooks, Google Analytics, Google Calendar, HubSpot CRM, LinkedIn for Business, Mailchimp, NationBuilder, PayPal, Salesforce Platform, Salesforce Sales Cloud, Shopify, Smartsheet, Square Payments, Stripe, Unbounce, VerticalResponse, WordPress, Worldpay, Zendesk, iContact

123FormBuilder offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for 123FormBuilder.