123FormBuilder

Web forms: as easy as 1-2-3!

4,4 /5 (113 reviews) Write a Review!

123FormBuilder Overview

What is 123FormBuilder?

You can style your online forms using CSS, translate them to multiple languages, apply branching and conditional logic, link them with SalesForce, Mailchimp, Twitter and other popular applications, accept payments via Paypal, Google Checkout and Authorize.Net.

In addition, you can create sub-user accounts and give different access levels to your clients. Once you have the final form, you publish it on your website, Wordpress & Blogger or Facebook page. Form submissions are delivered to email addresses of your choice, stored into your submissions repository and aggregated into customized reports and charts.

With its intuitive interface and powerful capabilities, 123FormBuilder has become a top choice for thousands of professionals: small businesses, web designers and developers, bloggers, NPO's.

123FormBuilder Overview

Pricing

Starting from
US$24,99/month

Pricing options

Free Trial
Free
Subscription
Value for money

Free Basic plan includes: 5 forms, 10 fields/form, 100 submissions/month, mobile support & even more features.

Premium features pack:
- payment integration for e-commerce forms with PayPal, Square, Stripe, Authorize.Net, Sage Pay, etc. (multiple processors allowed simultaneously)
- custom form branding with domain aliasing
- multiple sub-user accounts.


123FormBuilder Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 3 others, India, Japan, Germany
Supported Languages
Dutch, English, French, German, Portuguese, Russian, Spanish

Media

Responsive forms
Drag-and-drop form editor
Easily design your form
Create folders to easily manage your forms
Include gifs, images, videos and more
Collect payments: set fixed amounts or prices per options, create formulas, coupon codes, etc.
Create dynamic forms using rules for fields, autoresponders and form behavior after submit
Automatically send data to other apps that you use
Create approval chain
Use conditional logic to send notifications to the appropriate person
123FormBuilder video 123FormBuilder video 123FormBuilder screenshot: Responsive forms 123FormBuilder screenshot: Drag-and-drop form editor 123FormBuilder screenshot: Easily design your form 123FormBuilder screenshot: Create folders to easily manage your forms 123FormBuilder screenshot: Include gifs, images, videos and more 123FormBuilder screenshot: Collect payments: set fixed amounts or prices per options, create formulas, coupon codes, etc. 123FormBuilder screenshot: Create dynamic forms using rules for fields, autoresponders and form behavior after submit 123FormBuilder screenshot: Automatically send data to other apps that you use 123FormBuilder screenshot: Create approval chain 123FormBuilder screenshot: Use conditional logic to send notifications to the appropriate person

123FormBuilder Reviews

123FormBuilder Reviews

Overall rating
4,4
/
5
Excellent
75

Very good
25

Average
6

Poor
2

Terrible
5

Value for Money
4,1
Features
4,2
Ease of Use
4,3
Customer Support
4,1
88% recommended this app
Dave R.

Love this app!

I use 123 contact form for my wix website (that's how I found them) and I love it. It does exactly what is advertised and has recently been upgraded to include some better designs.


Tulio A.

123FormBuilder has become a powerful tool for my company!

I have been using 123FormBuilder for 1 year in my company and its forms solve 99% of the problems I have.


David R.

Easiest to use form builder software out there

I used the software to hire staff for our nonprofit. All the applicants who used the forms said they were easy to access and complete.


Tanzina A.

After over 4 years of daily use, they held my data "hostage" when I tried to downgrade

After several years of using the forms almost on a daily basis on the Gold Plan, last year I went through personal tragedies, closed my business, lost my job and no longer needed nor could afford to continue the paid plan. This year as I am recovering, I will be creating possibly 3-5 forms in a year compared to 30+ forms per year in the past. When I tried to create a free form, I realized 123formbuilder had put security blocks so I couldn't access my old forms, data or even create new forms. They wouldn't even let me delete old forms without upgrading and paying for a Gold plan. I could log in, but then any activity I tried, I would be directed to a page to upgrade with no other option. I have been going back and forth the past week with customer service. They released the block at first when I first contacted them, and since their email had gone to spam, I never saw that they gave me a 3 days window to delete all forms. I just proceeded with creating one form, uploaded to my website, started getting applications, and went back to the "upgrade or else" page. I explained my situation to the customer service rep and pleaded to use the free service, said I wouldn't use more than 5 forms as per the free agreement, asked as a long term client if I could keep the current form with 10+ fields (I was willing to edit and remove excess fields if that wouldn't be allowed). But she just blocked me from even being able to access the form submissions and kept pushing me to pay!


Miranda F.

123Form Builder

Very satisfied and would highly recommend


Dave R.
Industry: Entertainment

Love this app!

Used Daily for 6-12 months
Reviewed on 2016/08/09
Review Source: GetApp

I use 123 contact form for my wix website (that's how I found them) and I love it. It does exactly what is advertised and has recently been upgraded to include some better designs.

Pros

Forms are designed well and easy to use. I usually receive data by email within seconds of the form being submitted.

Cons

A bit costly for what it does (anyone who knows HTML well enough can probably create a mailto form that does the same thing) but the design is great and it's easy to customize which is why we use it.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Tulio A.
Industry: Music
Company size: 2-10 Employees

123FormBuilder has become a powerful tool for my company!

Used Weekly for 6-12 months
Reviewed on 2019/08/14
Review Source: Capterra

I have been using 123FormBuilder for 1 year in my company and its forms solve 99% of the problems I have.

Pros

The number of fields for forms is countless! In addition, 123FormBuilder has several security mechanisms that allow the form to be used for any use. Even for contests! The ease of creation and finding what you need, and if you don't find what you are looking for, the service always answers you in 1 day! Our company will not stop using 123FormBuilder anytime soon!

Cons

There are very few weaknesses of 123FormBuilder, the only thing I could think of was having a chat so I could have my questions answered, but by email, I always get the answer by the end of the day.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

David R.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Easiest to use form builder software out there

Used Weekly for 1+ year
Reviewed on 2020/10/03
Review Source: Capterra

I used the software to hire staff for our nonprofit. All the applicants who used the forms said they were easy to access and complete.

Pros

The software was very easy to use. To build forms all you needed to do was drag and drop elements (multiple choice, choice matrix, short answer fill in) into the document. What was really helpful, which no other software on the market does, is the fact that you could fit up to two column's worth of questions, side by side, in the same document. This allowed you to keep forms short as all of the space was used efficiently. Most other form builders force you to create one big, long column of questions that stretches across multiple pages.

Cons

What I liked least was the fact that the software was missing the ability to export forms to PDF or Word. The only way that I was able to share the form with users is with a URL. This is an issue for me because in my line of work I work with clients who do not have reliable internet and yet still need to fill out the forms I send them. With an exportable Word or PDF version of my form, they could do this.

Response from 123FormBuilder

Hi, David!
First of all, thank you so much for reviewing us! We appreciate any feedback that helps us constantly improve our product!

We appreciate you checking in to see what features we have available.
At this time, we do not offer the possibility to export data into Word documents, but it can be exported to Excel.
Moreover, there is a workaround to get the PDF file with all your form's data. Please read this article to see how to export your entries to PDF (last section): https://www.123formbuilder.com/docs/can-i-save-reports-as-pdf-files-from-online-forms/

Thank you again for your review and we wish you the very best as your business grows,
The 123FormBuilder Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Tanzina A.
Industry: Fine Art
Company size: 2-10 Employees

After over 4 years of daily use, they held my data "hostage" when I tried to downgrade

Used Weekly for 2+ years
Reviewed on 2020/02/18
Review Source: Capterra

After several years of using the forms almost on a daily basis on the Gold Plan, last year I went through personal tragedies, closed my business, lost my job and no longer needed nor could afford to continue the paid plan. This year as I am recovering, I will be creating possibly 3-5 forms in a year compared to 30+ forms per year in the past. When I tried to create a free form, I realized 123formbuilder had put security blocks so I couldn't access my old forms, data or even create new forms. They wouldn't even let me delete old forms without upgrading and paying for a Gold plan. I could log in, but then any activity I tried, I would be directed to a page to upgrade with no other option. I have been going back and forth the past week with customer service. They released the block at first when I first contacted them, and since their email had gone to spam, I never saw that they gave me a 3 days window to delete all forms. I just proceeded with creating one form, uploaded to my website, started getting applications, and went back to the "upgrade or else" page. I explained my situation to the customer service rep and pleaded to use the free service, said I wouldn't use more than 5 forms as per the free agreement, asked as a long term client if I could keep the current form with 10+ fields (I was willing to edit and remove excess fields if that wouldn't be allowed). But she just blocked me from even being able to access the form submissions and kept pushing me to pay!

Pros

Only workable on upgraded paid services.

Cons

Even with the upgraded paid plan, it is very tedious to customize each new form even though they are duplicated. I was creating new sign up forms (duplicates of past week's form) every 1-2 weeks throughout the year, and had to customize every detail on the notification emails and thank you messages every single time.
When you try to delete multiple fields, you have to do it one by one, can't select multiple fields.
Customer service is terrible!!!

Response from 123FormBuilder

Hello Tanzina,

Thank you for your feedback - we always appreciate it, whether good or bad, and it is one of the main promoters for improvement in terms of product and customer care experience.

We are very sorry to hear about your inconvenience and we want you to know we do empathize with you and we do care about your situation. The safety of your data and your satisfaction are of real concern to us.

We have looked into our interaction with our Customer Care Representative and we want you to know that she will follow up with you on an email she sent you yesterday. She will continue to communicate with you on this matter in order to ensure that this issue is resolved as soon as possible.

Thank you again,
123FormBuilder Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Miranda F.
Industry: Transportation/Trucking/Railroad
Company size: 51-200 Employees

123Form Builder

Used Other for 2+ years
Reviewed on 2020/09/11
Review Source: Capterra

Very satisfied and would highly recommend

Pros

Easy to create as many applications as you'd like. Easy to add link to your company website's employment page.

Cons

Nothing at this time. Been using for over 2 years and have not experienced any issues as yet

Response from 123FormBuilder

Hello Miranda,

Thank you so much for your feedback, we more than appreciate it!
We are happy to hear that our product has been useful for you.

Wishing you the best and to many happy forms ahead,
The 123FormBuilder Team

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
8,6/10
Based on 113 user ratings
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123FormBuilder Pricing

123FormBuilder Pricing

Starting from
US$24,99/month
Free Trial
Free
Subscription
Value for money

Free Basic plan includes: 5 forms, 10 fields/form, 100 submissions/month, mobile support & even more features.

Premium features pack:
- payment integration for e-commerce forms with PayPal, Square, Stripe, Authorize.Net, Sage Pay, etc. (multiple processors allowed simultaneously)
- custom form branding with domain aliasing
- multiple sub-user accounts.

Free Basic plan includes: 5 forms, 10 fields/form, 100 submissions/month, mobile support & even more features.

Premium features pack:
- payment integration for e-commerce forms with PayPal, Square, Stripe, Authorize.Net, Sage Pay, etc. (multiple processors allowed simultaneously)
- custom form branding with domain aliasing
- multiple sub-user accounts.

Value for Money
4,1/5
Based on 113 user ratings
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123FormBuilder Features

123FormBuilder Features

API
Activity Dashboard
Automatic Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Inventory Management
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
4,2/5
Based on 113 user ratings
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Categories

Additional information for 123FormBuilder

Additional information for 123FormBuilder

Key features of 123FormBuilder

  • 100% Mobile Form Optimization
  • Business Apps Integration (MailChimp & more)
  • Coupon Codes
  • Custom "Thank You" Pages
  • Customizable Free Form Templates
  • Email Support, Livechat
  • Export Data to CSV, PDF
  • Facebook & Twitter Integration
  • Full CSS Customization
  • Graphic Reports
  • Graphic Themes & Form Branding
  • Multi-Page Forms
  • Multilingual Forms
  • Payment Processing (PayPal & more)
  • Price Calculation
  • Questions Branching upon Conditional Logic
  • Real Time Form builder
  • Save & Resume Your Submission
  • Smart CAPTCHA, SSL Encryption
  • WordPress, Blogger, Joomla and Drupal publishing

Benefits

Building web forms has never been easier. 123FormBuilder has established the "1-2-3-GO!" concept in creating forms and surveys. Its user-friendly interface helps everybody create web and mobile forms in 3 intuitive steps.

With the 123FormBuilder online form builder you can easily create custom contact forms for websites and blogs, receive online payments and donations, create event registrations, manage online surveys and view data through custom charts and graphs.

123FormBuilder FAQs

123FormBuilder FAQs

Below are some frequently asked questions for 123FormBuilder.

Q. What type of pricing plans does 123FormBuilder offer?

123FormBuilder offers the following pricing plans:

Starting from: US$24,99/month

Pricing model: Free, Subscription

Free Trial: Not Available

Free Basic plan includes: 5 forms, 10 fields/form, 100 submissions/month, mobile support & even more features. Premium features pack: - payment integration for e-commerce forms with PayPal, Square, Stripe, Authorize.Net, Sage Pay, etc. (multiple processors allowed simultaneously) - custom form branding with domain aliasing - multiple sub-user accounts.

Q. What are the main features of 123FormBuilder?

123FormBuilder offers the following features:

  • 100% Mobile Form Optimization
  • Business Apps Integration (MailChimp & more)
  • Coupon Codes
  • Custom "Thank You" Pages
  • Customizable Free Form Templates
  • Email Support, Livechat
  • Export Data to CSV, PDF
  • Facebook & Twitter Integration
  • Full CSS Customization
  • Graphic Reports
  • Graphic Themes & Form Branding
  • Multi-Page Forms
  • Multilingual Forms
  • Payment Processing (PayPal & more)
  • Price Calculation
  • Questions Branching upon Conditional Logic
  • Real Time Form builder
  • Save & Resume Your Submission
  • Smart CAPTCHA, SSL Encryption
  • WordPress, Blogger, Joomla and Drupal publishing

Q. Who are the typical users of 123FormBuilder?

123FormBuilder has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does 123FormBuilder support?

123FormBuilder supports the following languages:

Dutch, English, French, German, Portuguese, Russian, Spanish

Q. What type of pricing plans does 123FormBuilder offer?

123FormBuilder has the following pricing plans:

Free, Subscription

Q. Does 123FormBuilder support mobile devices?

123FormBuilder supports the following devices:

Android, iPhone, iPad

Q. What other apps does 123FormBuilder integrate with?

123FormBuilder integrates with the following applications:

Bitium, Campaign Monitor, Constant Contact, GetResponse, PipelineDeals, Smartsheet, Stripe, Zapier, Zendesk, iContact

Q. What level of support does 123FormBuilder offer?

123FormBuilder offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials