ShipStation

4.6 (928)
Write a Review!
The Shipping Software with the Most 5-Star Reviews

About ShipStation

As a multi-carrier, multi-channel shipping solution, ShipStation was designed to facilitate the shipping and fulfillment process for online retailers. Powering thousands of stores and processing millions of shipping labels per month, ShipStation is able to save merchants time and money by maximizing their shipping efficiencies. To accomplish this, ShipStation automatically retrieves and consolidates order information from over 40 sales channels, applies a preconfigured set shipping preferences to each order based on what you've specified, processes and prints customized shipping labels and packing slips—up to 500 in a single batch—automatically updates each store with shipping status and tracking information. When the label is created, we automate all customer communication, and provides consolidated reporting for immediate viewing. All of this happens automatically, seamlessly, and in real time. For those looking to outsource some or all of their shipping operations, including picking, packing, shipping and customer service, check out our integration with Fulfillment by Amazon!


Key benefits of ShipStation

ShipStation is completely web-based, offers a 30-day FREE trial and includes a FREE USPS Postage account. Our highest priority is always about maximizing the customer experience. Whether it be ShipStation's friendly user-interface, rich and robust features set, time-saving tools, or exceptional seller support, ShipStation strives to deliver the highest quality shipping product and service available on the market today. Check out what others have said about ShipStation by visiting our stories page! (Or read the reviews below.)


Images

ShipStation Software - ShipStation Orders Grid w/ Order Sidebar
ShipStation Software - ShipStation Shipment Batches Page
ShipStation Software - ShipStation Insights Dashboards
ShipStation Software - ShipStation Insights Dashboards
ShipStation Software - ShipStation Shipping Rate Calculator
ShipStation Software - ShipStation Batch Label Creation
View 7 more
ShipStation video
ShipStation Software - ShipStation Orders Grid w/ Order Sidebar
ShipStation Software - ShipStation Shipment Batches Page
ShipStation Software - ShipStation Insights Dashboards
ShipStation Software - ShipStation Insights Dashboards
ShipStation Software - ShipStation Shipping Rate Calculator
ShipStation Software - ShipStation Batch Label Creation

Not sure about ShipStation? Compare with a popular alternative

ShipStation

4.6 (928)
VS.
Highly reviewed

Starting Price

US$9.99
month
US$9.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

75
48

Integrations

23
205

Ease of Use

4.5 (928)
4.2 (15,030)

Value for Money

4.5 (928)
4.6 (15,030)

Customer Service

4.4 (928)
4.1 (15,030)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

WordPress

4.6
#1 Alternative to ShipStation
WordPress is a website and blog creation and publishing platform with tools for aesthetic designing, visitor tracking,...

ActionShip

4.3
#2 Alternative to ShipStation
ActionShip is an inventory management, shipping, and accounting automation software that provides a comprehensive...

ShipWorks

4.5
#3 Alternative to ShipStation
ShipWorks is a multi-carrier solution that provides a unified way to compare rates, delivery methods, and schedules...

FedEx Ship Manager

4.4
#4 Alternative to ShipStation
FedEx Ship Manager is a shipping software solution designed to enable high-volume shippers to automate the entire...

Reviews

Overall rating

4.6 /5
(928)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.4/5

Already have ShipStation?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 928
Paola
Paola
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

shipping and order fulfillment solution

Reviewed on 2023/10/27

Pros

The ability to integrate with various carriers and compare rates is a significant advantage, allowing businesses to choose the best shipping options.

Cons

Basic inventory management may not suffice for businesses with complex inventory needs.

Marco
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We love ship station

Reviewed on 2023/12/13

We love it …my sales team uses it. I use it. I track with it. We use it each day. We save money...

We love it …my sales team uses it. I use it. I track with it. We use it each day. We save money with it. It’s pretty user friendly. Can’t live without it now.

Pros

It’s pretty awesome. We had trouble before we found this with high shipping rates. This product saved us money and gave us a great way to manage and integrate all our shipping and orders. We are grateful.

Cons

Nothing. Even the customer service chat is good - ideally I’d like a phone number for customer service but that’s ok.

Alternatives Considered

WordPress

Reasons for Switching to ShipStation

We found better rates and ease of use with ship station.
ISAAC
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Terrible customer service, stay away!

Reviewed on 2024/07/21

Terrible experience. NOONE TO TALK TO, CAN'T GET THEM ON THE PHONE, THEY ARE THE WORST.

Terrible experience. NOONE TO TALK TO, CAN'T GET THEM ON THE PHONE, THEY ARE THE WORST.

Pros

I DID NOT LIKE ANYTHING, I WAS JUST WITH THEM BECAUSE THEY WERE BOUGHT OUT BY USPS.

Cons

No customer service. TERRIBLE SOFTWARE, THEY DO NOT CARE ABOUT YOU.

Stephan
Overall rating
  • Industry: Sporting Goods
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A Solid Shipping Platform with a Few Quirks

Reviewed on 2024/11/02

It's a very smooth app with some odd behaviors here and there but good overall.

It's a very smooth app with some odd behaviors here and there but good overall.

Pros

It consolidates all of our fulfillments from a variety of sales channels.

Cons

The integrations could use some mapping settings to prevent issues.

George
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Powerful Shipping Management Tool for E-Commerce

Reviewed on 2024/11/18

ShipStation is a top-tier shipping management solution for e-commerce businesses, particularly...

ShipStation is a top-tier shipping management solution for e-commerce businesses, particularly those managing high volumes and multi-channel operations.

Pros

Wide Range of Integrations and Time Saving Automation

Cons

The pricing is high vor small businesses and there are limited customer support options

Showing 5 reviews of 928 Read all reviews

ShipStation FAQs

Below are some frequently asked questions for ShipStation.

ShipStation offers the following pricing plans:

  • Starting from: US$9.99/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Starter - $9/month Bronze - $29/month Silver - $49/month Gold - $69/month Platinum - $99/month Enterprise - $159/month

ShipStation has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

ShipStation supports the following languages:

English

ShipStation supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

ShipStation integrates with the following applications:

Adobe Commerce, BigCommerce, Brightpearl, CS-Cart Store Builder, Finale Inventory, Freestyle Solutions, Mailchimp, PayPal, PrestaShop, QuickBooks Online, Scout APM, Sellbrite, Shift4Shop, Shipwire, Shopify, Square Point of Sale, Squarespace, Stitch Labs, SureDone, Volusion, WooCommerce, Xero, Zapier

ShipStation offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for ShipStation.