ShipStation

About ShipStation
As a multi-carrier, multi-channel shipping solution, ShipStation was designed to facilitate the shipping and fulfillment process for online retailers. Powering thousands of stores and processing millions of shipping labels per month, ShipStation is able to save merchants time and money by maximizing their shipping efficiencies. To accomplish this, ShipStation automatically retrieves and consolidates order information from over 40 sales channels, applies a preconfigured set shipping preferences to each order based on what you've specified, processes and prints customized shipping labels and packing slips—up to 500 in a single batch—automatically updates each store with shipping status and tracking information. When the label is created, we automate all customer communication, and provides consolidated reporting for immediate viewing. All of this happens automatically, seamlessly, and in real time. For those looking to outsource some or all of their shipping operations, including picking, packing, shipping and customer service, check out our integration with Fulfillment by Amazon!
Key benefits of ShipStation
ShipStation is completely web-based, offers a 30-day FREE trial and includes a FREE USPS Postage account. Our highest priority is always about maximizing the customer experience. Whether it be ShipStation's friendly user-interface, rich and robust features set, time-saving tools, or exceptional seller support, ShipStation strives to deliver the highest quality shipping product and service available on the market today. Check out what others have said about ShipStation by visiting our stories page! (Or read the reviews below.)
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Reviews
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- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
shipping and order fulfillment solution
Reviewed on 2023/10/27
Pros
The ability to integrate with various carriers and compare rates is a significant advantage, allowing businesses to choose the best shipping options.
Cons
Basic inventory management may not suffice for businesses with complex inventory needs.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We love ship station
Reviewed on 2023/12/13
We love it …my sales team uses it. I use it. I track with it. We use it each day. We save money...
We love it …my sales team uses it. I use it. I track with it. We use it each day. We save money with it. It’s pretty user friendly. Can’t live without it now.
Pros
It’s pretty awesome. We had trouble before we found this with high shipping rates. This product saved us money and gave us a great way to manage and integrate all our shipping and orders. We are grateful.
Cons
Nothing. Even the customer service chat is good - ideally I’d like a phone number for customer service but that’s ok.
Alternatives Considered
WordPressReasons for Switching to ShipStation
We found better rates and ease of use with ship station.- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Terrible customer service, stay away!
Reviewed on 2024/07/21
Terrible experience. NOONE TO TALK TO, CAN'T GET THEM ON THE PHONE, THEY ARE THE WORST.
Terrible experience. NOONE TO TALK TO, CAN'T GET THEM ON THE PHONE, THEY ARE THE WORST.
Pros
I DID NOT LIKE ANYTHING, I WAS JUST WITH THEM BECAUSE THEY WERE BOUGHT OUT BY USPS.
Cons
No customer service. TERRIBLE SOFTWARE, THEY DO NOT CARE ABOUT YOU.
- Industry: Sporting Goods
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A Solid Shipping Platform with a Few Quirks
Reviewed on 2024/11/02
It's a very smooth app with some odd behaviors here and there but good overall.
It's a very smooth app with some odd behaviors here and there but good overall.
Pros
It consolidates all of our fulfillments from a variety of sales channels.
Cons
The integrations could use some mapping settings to prevent issues.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Powerful Shipping Management Tool for E-Commerce
Reviewed on 2024/11/18
ShipStation is a top-tier shipping management solution for e-commerce businesses, particularly...
ShipStation is a top-tier shipping management solution for e-commerce businesses, particularly those managing high volumes and multi-channel operations.
Pros
Wide Range of Integrations and Time Saving Automation
Cons
The pricing is high vor small businesses and there are limited customer support options
ShipStation FAQs
Below are some frequently asked questions for ShipStation.Q. What type of pricing plans does ShipStation offer?
ShipStation offers the following pricing plans:
- Starting from: US$9.99/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Starter - $9/month Bronze - $29/month Silver - $49/month Gold - $69/month Platinum - $99/month Enterprise - $159/month
Q. Who are the typical users of ShipStation?
ShipStation has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ShipStation support?
ShipStation supports the following languages:
English
Q. Does ShipStation support mobile devices?
ShipStation supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ShipStation integrate with?
ShipStation integrates with the following applications:
Adobe Commerce, BigCommerce, Brightpearl, CS-Cart Store Builder, Finale Inventory, Freestyle Solutions, Mailchimp, PayPal, PrestaShop, QuickBooks Online, Scout APM, Sellbrite, Shift4Shop, Shipwire, Shopify, Square Point of Sale, Squarespace, Stitch Labs, SureDone, Volusion, WooCommerce, Xero, Zapier
Q. What level of support does ShipStation offer?
ShipStation offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for ShipStation.
- Shopping Cart Software
- Shipping Software
- Order Management Software
- Inventory Management Software
- Distribution Software
- Logistics Software
- Courier Software
- Shipment Tracking Software
- Warehouse Management Software
- Multi-Channel eCommerce Software
- Transportation Management Systems
- Inventory Control Software
- Order Fulfillment Software