About ShipStation

As a multi-carrier, multi-channel shipping solution, ShipStation was designed to facilitate the shipping and fulfillment process for online retailers. Powering thousands of stores and processing millions of shipping labels per month, ShipStation is able to save merchants time and money by maximizing their shipping efficiencies. To accomplish this, ShipStation automatically retrieves and consolidates order information from over 40 sales channels, applies a preconfigured set shipping preferences to each order based on what you've specified, processes and prints customized shipping labels and packing slips—up to 500 in a single batch—automatically updates each store with shipping status and tracking information. When the label is created, we automate all customer communication, and provides consolidated reporting for immediate viewing. All of this happens automatically, seamlessly, and in real time. For those looking to outsource some or all of their shipping operations, including picking, packing, shipping and customer service, check out our integration with Fulfillment by Amazon!

Pricing starting from:

US$9,00/month

  • Free Trial
  • Subscription

Key benefits of ShipStation

ShipStation is completely web-based, offers a 30-day FREE trial and includes a FREE USPS Postage account. Our highest priority is always about maximizing the customer experience. Whether it be ShipStation's friendly user-interface, rich and robust features set, time-saving tools, or exceptional seller support, ShipStation strives to deliver the highest quality shipping product and service available on the market today. Check out what others have said about ShipStation by visiting our stories page! (Or read the reviews below.)

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

Pricing starting from:

US$9,00/month

  • Free Trial
  • Subscription

Images

ShipStation Orders Grid w/ Order Sidebar
ShipStation Shipment Batches Page
ShipStation Insights Dashboards
ShipStation Insights Dashboards
ShipStation Shipping Rate Calculator
ShipStation Batch Label Creation
View 7 more
ShipStation video
ShipStation screenshot: ShipStation Orders Grid w/ Order Sidebar ShipStation screenshot: ShipStation Shipment Batches Page ShipStation screenshot: ShipStation Insights Dashboards ShipStation screenshot: ShipStation Insights Dashboards ShipStation screenshot: ShipStation Shipping Rate Calculator ShipStation screenshot: ShipStation Batch Label Creation

Features

Total features of ShipStation: 77

  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Alerts/Notifications
  • Audit Management
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Chat/Messaging
  • Cost Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Delivery Tracking
  • Dispatch Management
  • Distribution Management
  • Email Templates
  • Email Tracking
  • For eCommerce
  • Forecasting
  • Ground Shipping
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Label Printing
  • Labeling
  • Manufacturing Inventory Management
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Location
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Package Tracking
  • Parcel Shipping
  • Product Data Management
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Comparisons
  • Real Time Data
  • Recurring Orders
  • Reminders
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Routing
  • Sales Forecasting
  • Scheduling
  • Search/Filter
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shipping Services Integration
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Template Management
  • Third Party Integrations
  • Transportation Management
  • Vendor Managed Inventory
  • Warehouse Management
  • Website Integration
  • Workflow Management

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Reviews

Overall rating

4,7 /5
(727)
Value for Money
4,6/5
Features
4,6/5
Ease of Use
4,6/5
Customer Support
4,5/5

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Showing 5 reviews of 727
David k A.
Overall rating
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Test your shipping software - they're not all made the same

Reviewed on 2018/03/15

I moved from Stamps.com and cut my shipping and customer service time by 80%. I adopted this...

I moved from Stamps.com and cut my shipping and customer service time by 80%. I adopted this software at ~15 packages per day because it was more expensive than Stamps.com. Bad move!!! Pay extra for ShipStation from the start.

Pros

I've used ShipStation, ShippingEasy, ShipWorks, Stamps.com, Ordoro, and SolidCommerce with a few clients. My two favorite are ShipStation and ShippingEasy. They both have different strengths - sweat the small stuff because it really makes a difference if you're shipping 200+ packages a day. It's worth using two or more systems and then picking the best. The time spent is worth the effort.

I use ShipStation for managing the shipping and customer service from my website, Amazon, Walmart, Jet, Ebay, and Etsy. The application is rock solid. Creating manual orders is simple, as is importing orders and combining shipments. I like that I can place orders on hold and setup future shipments. Other vendors like ShippingEasy cannot do this (yet). We get a fair number or orders that have a bad address and we're able to put orders on hold until we hear back from the customer. This shipping rules and kitting options are fairly robust. It is easy to identify return customers (this is something not done well by other platforms). The UI is very buttoned-up. ShipStation also has a superior "Search Customers" function that will search on 3 and 4 part names, city, state... Some of the other vendors fail here. Having good search reduces customer service time.

Cons

There are some things that ShippingEasy does better - e.g. they're a single page application and that means that the interface is super fast. ShipStation is slower as you mover around in the interface. I wish that ShipStation could manage my inventory across marketplaces and I'm in love with how some of the other vendors solicit reviews using marketing/email automation. I hope someday that vendors like ShipStation will also connect to Auth.net or Stripe.com so that we can Auth and Settle New Manual Orders. It takes a bit longer to learn ShipStation but if you're running a larger/complicated business you'll come to appreciate the power that comes with the complexity.

Ronald C.
Overall rating
  • Industry: Arts & Crafts
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Shipstation Changed My Life

Reviewed on 2019/12/23

We started with shipstation when our small online shop was shipping well under 100 items a month. ...

We started with shipstation when our small online shop was shipping well under 100 items a month. I'd tried a few other softwares, and none of them compared. Now, our business has grown many, many times over, and shipstation has scaled with us without a hitch. It's incredibly easy to use, integrates wonderfully with our online storefront, ebay, etc... I've recommended it to many, many people over the years, and I really can't imagine running my business without it!

Pros

Ease of use and feature richness. We had tried a couple of other shipping systems for our online shop, and none were as intuitive and user friendly as Shipstation. We were able to get up and running very quickly when we first started, and now, many years later, I've learned much of the the deep functionality that lays beneath the simple surface.

Cons

I had to think a while, but I do with the dashboard reporting was a bit clearer and easier to read. There are a couple of widgets on there that I have still to figure out quite how to read.

Daniel A.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Central shipping hub for all ecommerce, including Walmart Marketplace

Reviewed on 2021/04/06

Shipstation makes fulfilling orders simple. I'm able to set rules and automation for orders coming...

Shipstation makes fulfilling orders simple. I'm able to set rules and automation for orders coming in from my various storefronts (Walmart, Ebay, WooCommerce). I love the ability to instantly print to my thermal printer instead of having to ctrl+p, it saves a few seconds each order which adds up very quickly. I also like that it usually will tell me if another form of shipment is less expensive than my defaults.

Pros

It integrates with Walmart Marketplace. Currently no other shipping software works with Walmart. That said, it really is a good product.

Cons

Doesn't fully integrate with Etsy. It can import orders but is not able to add gift receipts. This is probably an issue more on Etsy's side, but as it is now, I still have to use Etsy's store interface to fulfill orders.

Bryan C.
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Shipstation is great software for the price, but it has its limitations

Reviewed on 2018/03/08

Shipstation is great, but as you scale out your business you will most likely need to move to a...

Shipstation is great, but as you scale out your business you will most likely need to move to a more robust WMS. For many start up companies that do not have a lot of inventory or a high volume of SKU's, Shipstation will provide a powerful tool that can help speed up fulfillment and release many of the frustration of shipping product while not costing you huge amounts of money.

Pros

Shipstation is great for companies that are looking for a label printing solution for there shopping carts. Shipstation is able to handle high volumes of orders and allows for labels to be pre-printed, which can greatly increase the fulfillment time. There are pretty good filtering options that can lead to more efficiencies when printing that can save time with your fulfillment team.

Shipstation integrates with many different platforms fairly seamlessly, which allows for more diversity in the ever growing number of platforms that are out there. They are also constantly adding new platforms that can integrated with.

I think the fact that this software is user friendly and efficient in its design makes this software a worthwhile investment for those that need a better shipping solution.

Cons

The issues that we have run into with this software as we have scaled to processing over 3000 shipments a day are too many holes which can cause many opportunities for errors, processing speeds, and lack of flexibility.

When you are processing up to 3000 orders a day problems flesh themselves out quickly. One issue that has arisen is the inability to hold people accountable when errors occur. For example, since the labels are pre-printed there is not a simple to way to know who misshiped an order when it is sent incorrectly to a customer. On top of that, since the labels are pre-print there is no way to verify through software on the outbound that a shipment is correct. You have to trust that your team is packing order correctly, which is guaranteed to cause problems regardless. There is also the possibility that labels can be double printed or not printed at all since labels are processed and then a PDF is created to print orders. This has been costly for us an multiple occasions, which is hardly preventable no matter who you have printing.

Due to the fact that Shipstation is cloud based this can cause issues with processing speeds. We have seen hang ups (especially on Mondays) that cause the whole team to be slowed down due.

The other issue with cloud based system is the lack of flexibility for Shipstation to be customized to how you would like it. If changes are made they have to be made globally, which can take a while or just simply cannot happen altogether.

Todd C.
Overall rating
  • Industry: Automotive
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Daily Shipments

Reviewed on 2021/03/03

If you ship packages more than 3 days per week, ShipStation is your best option out there. Connect...

If you ship packages more than 3 days per week, ShipStation is your best option out there. Connect it to your UPS, FedEx, or any other major parcel carrier and your shipping troubles are over. Creating shipments, printing labels, tracking and even business reporting are all in one program. Simple to use. Thank you ShipStation!

Pros

ShipStation integrates seamlessly into our retail website's control panel. It imports and exports all of the orders, shipments, tracking and business measurements into one easy dashboard.

Cons

I can't think if any at this time. Flawless for us so far.

Showing 5 reviews of 727 Read all reviews

ShipStation FAQs

Below are some frequently asked questions for ShipStation.

ShipStation offers the following pricing plans:

  • Starting from: US$9,00/month
  • Pricing model: Subscription
  • Free Trial: Available

No matter what ShipStation plan you choose, you’ll get USPS postage accounts, the ability to link up your own UPS, FedEx, DHL, and other carrier accounts, fantastical customer support, access to import your chosen sales channel’s orders, automation rules, and a crazy amount of time savings from all our features. All our plans come with a free all-access 30-day Trial! Try out the app today to see how we can work for you.

We do not have any information about ShipStation features

ShipStation has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

ShipStation supports the following languages:

English

ShipStation supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

ShipStation integrates with the following applications:

3dcart, BigCommerce, Brightpearl, CS-Cart, Finale Inventory, Freestyle Solutions, Magento Commerce, Mailchimp, PayPal, PrestaShop, QuickBooks Commerce, Quickbooks Online, Scout, Sellbrite, Shipwire, Shopify, SparkPay, Square Point of Sale, Squarespace, Stitch Labs, SureDone, Volusion, WooCommerce, Xero, Zapier

ShipStation offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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