Wild Apricot

Wild Apricot

#1 all-in-one Membership Management Software

4.5/5 (462 reviews)

Wild Apricot Overview

Wild Apricot is an all-in-one, easy-to-use membership management solution which serves over 16,363 associations, non-profits, and clubs.

Key features include: full membership database management, a professional looking drag-and-drop website builder (plus easy integration with your existing website), the ability to collect and automate payments and renewals online, online event registrations, automated emails and newsletters, plus much more.

Wild Apricot's friendly support team is ready to help you get up and running as fast as possible, and will help you automate all your administrative tasks on your own.

We ourselves have first-hand experience volunteering for small associations, clubs and nonprofits and know many passionate, dedicated people (like you), many of whom are overworked and underpaid.

That's why we designed our software for normal people trying to do extraordinary things. In that light, we encourage you to start a 30 day free trial of Wild Apricot to see if it's a good fit for your organization.

Wild Apricot is perfect for professional associations, clubs, and nonprofits:
Alumni Associations
Business Groups
Counselors
Garden Clubs
Generic Sports & Recreation
Historical/Museum Societies
Home Associations
Law Association
Motorcycle clubs
Political/Civic Associations
Public Health Associations
Sailing Clubs
Swim Clubs
Teachers
Tennis Clubs
And many more!

Pricing

Starting from
US$40,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, United Kingdom, United States

Supported Languages

English

Wild Apricot Reviews

Overall rating
4.5/5
94% positive reviews
300
Excellent
132
Very good
20
Average
4
Poor
6
Terrible
Brian F.

A Sinking Ship

Used Daily for 2+ years
Reviewed on 2019/02/05
Review Source: Capterra

I have been a long time client of WA (7 years), but we are unlikely to renew. 3 years they ago they had a 40% price increase, but they allowed you to renew for up to 2 years at the previous rate. That increase was somewhat understandable because they had not raised fees for the previous 4 years we were clients. 2 years later they had another 40% increase but did not offer the same renewal. Neither increase coincided with major functional additions other than normal enhancements to existing functions. Today they announced a new 20% penalty if you don't switch to their payment processing system (US/Canada only). We have no intention to switch from PayPal so this was the last straw. We will be looking for an alternate option. They were acquired by a larger company and subsequently and equity firm. These increases are obviously cash grabs from current clients without considering the impact to the organizations. My suspicion is the company has a major cash flow issue and this is a way to get money now. I would be very leary of the stability of the company as they will lose many clients over this. This is really unfortunate because their tool is excellent!

Pros

WA has a great feature set that includes a lot of the functionality we need to completely manage our membership, communication, and payment collection. I especially like that we can have bundle memberships and can create saved searches for email distribution or member management.

Cons

There are occasionally issues with some of the search fields that can only be resolved by logging off and back in. I would like to have group texting capabilities.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

0.0/10
Lisa R.

Wild Apricot has everything a non-profit needs

Used Daily for Free Trial
Reviewed on 2017/12/16
Review Source: SoftwareAdvice

Pros

I was the Secretary for my Chapters well known organization. The Secretarial duties are vast and important to the life of the organization. Wild Apricot appears to have everything a non-profit organization needs. It allows me to do all of the required things necessary.
The membership database allows for custom as well as preset categories with specified access. I can keep track of membership categories, addresses, dues due, and
Quick books is a part of the application. Reports can be easily generated using the information entered into the database. My favorites are the communication sections. I can announce events that all members can quickly view, be registered for or wait listed. Reminders can also be sent to all members or those specified.
Payments can be taken and recorded, invoices and receipts sent. The confirmation emails are customized and can be personalized. Documents that need to be shared can also be done.
I find that Wild Apricot can complete all necessary duties assigned to an organization. While all officers can have premium access to all documents, reports and finances 24/7, it also allows for all shades of transparency to members while keeping confidential information secure.
I haven't run across any application as thorough as Wild Apricot. I've only used the application a few days as they allow a 30 day trial to try it out and show off their goods to potential users.

Cons

My only concern is that the way in which things are laid out aren't as intuitive as I would have liked. I would rather have an illustrated manual on the dashboard for when a new user signs in. There is a quick 4 minute video guide that I may find usable later on the opening page. But its definitely not a deal breaker for me.

Rating breakdown

Ease of Use

Likelihood to recommend

9.0/10
Heidi E.

Wild Apricot helped organize our organization!

Used Weekly for 2+ years
Reviewed on 2017/01/12
Review Source: Capterra

Our small, non-profit organization of internationally located English teachers needed a "home" for our members to connect. Nobody on the board was particularly tech savvy; nor were we confident enough to build our own website. So we were thrilled to discover Wild Apricot (WA). The tutorials are fabulous, thankfully using simple English and easily understood, and the structure is intuitive to even the most novice user. The Customer Service team quickly replies anytime I have a question. We initiated a small annual membership fee to cover our cost, and WA's automated system tracks our member renewals with ease. We are still able to offer free memberships to our global and student members, and the general membership fees easily cover our annual costs. Our little site hosts all of our organization's history (past conferences, journals, newsletters, etc.), and we're hoping to soon add a Resources tab where our members can share unpublished curriculum ideas for teaching English language learners. I love that we can have a members-only viewing for some things on our site, and open everything else to the public. Our annual conference registration is so much more organized now, and we love the ease of the Paypal system for payments. Of course, there are changes we'd like to see, particular to our organization's needs and goals. Three times I've made suggestions to WA for site improvement, and the follow-up was quick, respectful, and thorough. Suggestions are taken seriously and are useful to the WA team for making site improvements and upgrades. I am happy to write this recommendation and assure you that anyone, absolutely anyone can create a useful and attractive website with the help of Wild Apricot!

Pros

Ease of use for general public, ability to create an attractive, efficient website, Paypal link for easy registration for memberships and conference fees, great customer support

Cons

Some limitations for the structure of the website

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Karen B.

Wild Apricot is perfect for recreational clubs

Reviewed on 2009/07/14
Review Source: Capterra

I would definitely recommend Wild Apricot for any organization with a membership and events that require registration. They manage this amazingly well!!. I love the fact that it is so easy for both admins and users to use. Most of my admins and membership are not technical so this is important to us. It's easy to enable blogs, forums, and photo galleries to create community pages -- somewhere that members can connect to the club and each other.

Pros

We are a recreational tennis club with 70 members. I created a great website with a customized membership application form in just one day with no coding required. Within a week, we were live, with online applications and online event registration for tennis tournaments and even electronic payment. I have ALL contact information plus player rankings available when it is time to do the draw; it is so much easier than taking paper entry forms which are not filled out completely or legibly. Thanks to customized event registration forms, I can solicit volunteers at the time that they register. No more calling people at their homes trying to find someone to help!!! I appreciate the security measures too -- I am able to provide club newsletters and photo galleries to club members only. My membership is very pleased with the functionality and everyone says that the club feels more connected this year.

The Wild Apricot support team has been responsive to all questions and problems.

Cons

The finance side of Wild Apricot is a little weak as their reports do not take into account the finance fees that Google Checkout and PayPal deduct. And you can't modify the numbers manually to reflect actual amount received, either due to finance fees or if someone sent in a partial payment. They are aware of these issues and are working on them.

The other enhancement request that we have is to have users be able to see who else is signed up for tournaments. That's because we are a social organization and because we make use of changing volunteers to help with every event. Wild Apricot is working on this but it was not an early priority because professional organizations that were hosting seminars, for example, had no need for participants to see who else was attending and did not necessarily use any volunteers.

Rating breakdown

Ease of Use
Customer Support

John S.

We looked for a simple Cloud application to decentralize administration tasks and found it.

Used Weekly for 6-12 months
Reviewed on 2017/08/30
Review Source: Capterra

Database that is accessible for any of the administrators of the club. Members can self manage accounts. Automatic upgrades and easy to manage Web content. Automatic billing through predefined time periods etc. Ease of use. We were up and running in a few weeks. Data import was easy as well.

Pros

The primary driver was to find something that was intuitive to use. Our staff are all part time volunteers and needed to be able to use the software with minimal instructions from their homes. Wild Apricot provided this by making the import of data simple as well as creating a new Web site that had same look and feel of existing site. Also migrating the DNS was easy.

There are plenty of tutorial and FAQ pages to guide you along. Once you under stand the basic concept everything else becomes easy. Best part is being able to grant limited admin access to certain pages for updates and changes. Also by letting users update their own information we saved a lot of time updating Membership data. Creating Events proved very popular as well with Members now being to sign up on line and also remit payments. Integration with PayPal was easy as well.

The application packs enough features to make it much easier to manage the Swim Club without making it too complicated to use. Everything beforehand was Excel driven and therefore never synchronized or up to date.

I also like the mobile app a lot. Easy to take a look if new members signed up, paid or if member are delinquent without going online.

Cons

We have encountered some minor issues we wished were a little different but nothing to deter from the overall functionality. I think that would be the case with any software packages. So no major cons to report. We like the software. It is easy to use and has powerful reporting etc capabilities.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Wild Apricot Pricing

Starting from
US$40,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

A 30 day free trial is available, after which Wild Apricot is priced as follows:

Free: $0 for organizations with up to 50 contacts.

Personal: $40/month for up to 100 contacts.

Group: $50/month for up to 250 contacts.

Community: $90/month for up to 500 contacts.

Professional: $160/month for up to 2,000 contacts.

Network: $290/month for up to 5,000 contacts.

Enterprise: $350/month for up to 15,000 contacts.

Global: For up to 50,000 contacts.

All plans include unlimited admins, free SSL certificate, and support.

Wild Apricot Features

  • API
  • Activity Dashboard
  • Automatic Notifications
  • Custom Fields
  • Customer Database
  • Customizable Templates
  • Data Import/Export
  • Mobile Integration
  • Reporting & Statistics

  • Activity Tracking
  • Automatic Reminders
  • CRM Integration
  • Calendar Management
  • Customizable Branding
  • Customizable Reporting
  • Electronic Payments
  • Email Integration
  • Real Time Data
  • Social Media Integration
  • Third Party Integration

Additional information for Wild Apricot

Key features of Wild Apricot

  • Accounts Receivable Tracking
  • All-In-One Solution
  • Association Management System
  • Automated Membership Renewals
  • Automatic Notifications
  • Drag & Drop Website Builder
  • Dues Payments & Renewals
  • Email Automation & Newsletter Templates
  • Event Registrations & Payments
  • Financial Management
  • Full Customer Support
  • Member Directories
  • Membership Management
  • Online Donation Tool
  • Online Member Applications
  • Professional Looking Website Theme Sets
  • Save Time on Admin Tasks
  • Secure member login
  • Website Blog & Forum
  • Website Hosting

Benefits

Start a free, 30-day trial to see Wild Apricot in action. Stop spreading yourself thin across multiple systems (outlook, excel, wordpress, eventbrite) and simply integrate all administrative areas of your organization into one system.

Membership Management
Attract, renew, and manage your members with ease. Maintain a clean, updated, and searchable database of all your contacts. Instantly see which members have paid, owe dues, registered for events, or even opened their emails.

Website Builder
Get your organization's website up and running quickly with a selection of beautiful, ready-to-go website themes and a simple drag-and-drop website builder. Easily add forums, blogs, or member-only access areas to your site. Wild Apricot integrates with pre-existing websites, and WordPress.

Online Payments
Collect payments directly into your account with automated payment processing. Wild Apricot supports many different payment options including PayPal. Instantly see which members have paid, owe dues, or have renewals coming up. Set up automated email reminders to members for upcoming payments, or automatically send out invoices.

Event Registration
Within minutes, create online registration forms that collect member info directly into your database and process event fees automatically. You also have the ability to set up automated event confirmation and reminder emails. Event check-in is easy with our free mobile app.

Email & Contact Database
Maintain a clean, updated, and easily searchable member database. Instantly view membership status, event registrations, donations made, and more. Members have their own logins to check their payments, and contact information. Organize your members into lists and use Wild Apricot's email & newsletter templates to communicate with them.

Mobile Solutions
Wild Apricot website themes are fully responsive to mobile applications. Plus, with Wild Apricot's mobile app, you can manage your membership database, and track event registrations all from the convenience of your phone.

Wild Apricot FAQs

Below are some frequently asked questions for Wild Apricot.

Q. What type of pricing plans does Wild Apricot offer?

Wild Apricot offers the following pricing plans:

Starting from: US$40,00/month

Pricing model: Free, Subscription

Free Trial: Available

A 30 day free trial is available, after which Wild Apricot is priced as follows:

Free: $0 for organizations with up to 50 contacts.

Personal: $40/month for up to 100 contacts.

Group: $50/month for up to 250 contacts.

Community: $90/month for up to 500 contacts.

Professional: $160/month for up to 2,000 contacts.

Network: $290/month for up to 5,000 contacts.

Enterprise: $350/month for up to 15,000 contacts.

Global: For up to 50,000 contacts.

All plans include unlimited admins, free SSL certificate, and support.

Q. What are the main features of Wild Apricot?

Wild Apricot offers the following features:

  • Accounts Receivable Tracking
  • All-In-One Solution
  • Association Management System
  • Automated Membership Renewals
  • Automatic Notifications
  • Drag & Drop Website Builder
  • Dues Payments & Renewals
  • Email Automation & Newsletter Templates
  • Event Registrations & Payments
  • Financial Management
  • Full Customer Support
  • Member Directories
  • Membership Management
  • Online Donation Tool
  • Online Member Applications
  • Professional Looking Website Theme Sets
  • Save Time on Admin Tasks
  • Secure member login
  • Website Blog & Forum
  • Website Hosting

Q. Who are the typical users of Wild Apricot?

Wild Apricot has the following typical customers:

Mid Size Business, Non Profit, Small Business

Q. What languages does Wild Apricot support?

Wild Apricot supports the following languages:

English

Q. What type of pricing plans does Wild Apricot offer?

Wild Apricot has the following pricing plans:

Free, Subscription

Q. Does Wild Apricot support mobile devices?

Wild Apricot supports the following devices:

Android, iPhone, iPad

Q. What other apps does Wild Apricot integrate with?

Wild Apricot integrates with the following applications:

Facebook, Google Analytics, Integromat, PayPal, QuickBooks, Stripe, Wordpress

Q. What level of support does Wild Apricot offer?

Wild Apricot offers the following support options:

Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials