WildApricot

4.5 (543)
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#1 all-in-one Membership Management Software

About WildApricot

WildApricot is an all-in-one, easy-to-use membership management solution which serves over 16,363 associations, non-profits, and clubs.

Key features include: full membership database management, a professional looking drag-and-drop website builder (plus easy integration with your existing website), the ability to collect and automate payments and renewals online, online event registrations, automated emails and newsletters, plus much more.

Wild Apricot's friendly support team is ready to help you get up and running as fast as possible, and will help you automate all your administrative tasks on your own.

We ourselves have first-hand experience volunteering for small associations, clubs and nonprofits and know many passionate, dedicated people (like you), many of whom are overworked and underpaid.

That's why we designed our software for normal people trying to do extraordinary things. In that light, we encourage you to start a 60 day free trial of Wild Apricot to see if it's a good fit for your organization.

Wild Apricot is perfect for professional associations, clubs, and nonprofits:
Alumni Associations
Business Groups
Counselors
Garden Clubs
Generic Sports & Recreation
Historical/Museum Societies
Home Associations
Law Association
Motorcycle clubs
Political/Civic Associations
Public Health Associations
Sailing Clubs
Swim Clubs
Teachers
Tennis Clubs
And many more!


Key benefits of WildApricot

Start a free, 60-day trial to see WildApricot in action. Stop spreading yourself thin across multiple systems (outlook, excel, wordpress, eventbrite) and simply integrate all administrative areas of your organization into one system.

Membership Management
Attract, renew, and manage your members with ease. Maintain a clean, updated, and searchable database of all your contacts. Instantly see which members have paid, owe dues, registered for events, or even opened their emails.

Website Builder
Get your organization's website up and running quickly with a selection of beautiful, ready-to-go website themes and a simple drag-and-drop website builder. Easily add forums, blogs, or member-only access areas to your site. Wild Apricot integrates with pre-existing websites, and WordPress.

Online Payments
Collect payments directly into your account with automated payment processing. Wild Apricot supports many different payment options including PayPal. Instantly see which members have paid, owe dues, or have renewals coming up. Set up automated email reminders to members for upcoming payments, or automatically send out invoices.

Event Registration
Within minutes, create online registration forms that collect member info directly into your database and process event fees automatically. You also have the ability to set up automated event confirmation and reminder emails. Event check-in is easy with our free mobile app.

Email & Contact Database
Maintain a clean, updated, and easily searchable member database. Instantly view membership status, event registrations, donations made, and more. Members have their own logins to check their payments, and contact information. Organize your members into lists and use Wild Apricot's email & newsletter templates to communicate with them.

Mobile Solutions
WildApricot website themes are fully responsive to mobile applications. Plus, with WildApricot's mobile app, you can manage your membership database, and track event registrations all from the convenience of your phone.


Images

WildApricot Software - WildApricot:  Whatever your passion is for serving members, WildApricot makes it possible.
WildApricot Software - WildApricot:  Manage your organization all in one place.
WildApricot Software - Website Builder: Build a professional looking website using one of our professionally designed and mobile-friendly website templates with your organization's logo and color scheme, then add your own text and images.
WildApricot Software - Event Management:   Create an event in minutes and manage it with ease.
WildApricot Software - Online Payments: Take payments quickly and securely; Your members and supporters can pay online from their computer or mobile device for membership fees, registration fees, and donations, or set up recurring payments to save time and hassle.
WildApricot Software - Membership Directory: Set up searchable online member directories to help your members connect with each other in a directory that is always up to date.
WildApricot Software - Member Database: Grow your members on a single platform.
View 8 more
WildApricot video
WildApricot Software - WildApricot:  Whatever your passion is for serving members, WildApricot makes it possible.
WildApricot Software - WildApricot:  Manage your organization all in one place.
WildApricot Software - Website Builder: Build a professional looking website using one of our professionally designed and mobile-friendly website templates with your organization's logo and color scheme, then add your own text and images.
WildApricot Software - Event Management:   Create an event in minutes and manage it with ease.
WildApricot Software - Online Payments: Take payments quickly and securely; Your members and supporters can pay online from their computer or mobile device for membership fees, registration fees, and donations, or set up recurring payments to save time and hassle.
WildApricot Software - Membership Directory: Set up searchable online member directories to help your members connect with each other in a directory that is always up to date.
WildApricot Software - Member Database: Grow your members on a single platform.

Not sure about WildApricot? Compare with a popular alternative

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Ease of Use

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Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.5 /5
(543)
Value for Money
4.4/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.4/5

Already have WildApricot?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 543
John
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Wild Apricot saves a lot of time in managing this 501C3

Reviewed on 2018/02/22

Pros

Ease of use for non tech person. Customer support is excellent. Allows for complete automation for events, including taking payments and tracking attendance.

Cons

At times it is difficult to change the content of some website pages without changing the template. When new members are onboarded, they have difficulty finding out how to view other members.

Bobbi
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Wild Apricot - robust non-profit management tool

Reviewed on 2020/07/16

Customer Service, online support and chat are all very helpful and easy to use. Telephonic...

Customer Service, online support and chat are all very helpful and easy to use. Telephonic customer service hours aren't too long but the service is good. There are also great video tools for implementation and getting started.

Pros

Software has lots of features that we were not getting from our previous event management software. In addition, we get a member directory and membership management all in one program.

Cons

The learning curve for using it is somewhat steep, but once that is conquered you can see the true value of the software

Alternatives Considered

Neon CRM

Reasons for Choosing WildApricot

Constant Contact was not maintaining or upgrading their event management system and we saw the opportunity to combine our systems into one.

Switched From

Constant Contact

Reasons for Switching to WildApricot

Price.
Pat
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Okay for small group management, but not reliable

Reviewed on 2020/11/24

Frustrating. Disappointing.

Frustrating. Disappointing.

Pros

Not much. It does have some features built in that are easy to use, like the member forum. It also has some customizable features in the membership rules...if they work. Sadly, you can't rely on them and the support staff is less than supportive.

Cons

Where to start. Support is only available via chat or email, and only Monday through Friday from 10:00 - 5:00.

Next, the system is full of bugs. Members renew and it doesn't advance their renewal date. Members try to log in and it won't let them establish a password. Members can't log in so they create a whole new account, and there is not duplicate warning, so we just have to stumble on the duplicates. There were several member files that had the wrong renewal date but we couldn't change them manually. The system would give us error messages. The system would also randomly change information that we entered into the fields. The search features are less than reliable and do not show all the information unless you export the file to a spreadsheet. If changing member levels it will automatically revert someone to the current member year. You should be able to set that option or create a rule where if the member price is the same it keeps the already paid for years. We have an extremely high rate of payments that go unprocessed, for various reasons. Recaptcha not working, card declined because the payer used auto-fill on the form, card declined because the website is in Canada, and more.

I have spent almost every day in some sort of chat session with the support staff, and you cannot interact with the higher tier support, only the base level. Plus, there have been times where it was a week or more before we received a response.

Kimberly
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Management System for All My Needs

Reviewed on 2020/01/15

I began using WA in 2011 for a non-profit managing 90 volunteers and various events and fundraisers....

I began using WA in 2011 for a non-profit managing 90 volunteers and various events and fundraisers. Since then, I have created WA accounts for 3 other non-profits of similar size AND, as of 2017, also created a WA software account to manage my professional association of 1,000 members with great success. I am a huge advocate for Wild Apricot software and how is can effectively manage members/volunteers and manage events/fundraisers/conferences while being a user-friendly, professional platform to market my organizations.

Pros

The simplicity yet robust nature of this software is awesome. The user-friendly setups and ease-of-use make it an effective tool to help manage various facets of the organization. Many screens are at-a-glance summary overviews while others provide sufficient detail to meet a variety of needs. Many of my volunteers are elderly and they can navigate the system just as ease as a techny-teenager. The system is user-friendly enough that, if you are in it every day, it is not cumbersome and, if you are an infrequent user, it is quite intuitive.

Cons

While I like many things about the software, I only wish there was a way to (1) track volunteer hours within member profiles and (2) have the ability to use more than one payment system (I have a 501c3 and 501c4 organization with different financial needs) so I wish I could manage both within the same software system. So, those are big wish list items that I hope come along in the future but so far those are manageable through other less than ideal means. Otherwise, on a daily basis, there is very little I have issue with within the software.

Nena
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ECF..."Florida's Electrical Industry Leader"

Reviewed on 2021/10/19

Wild Apricot is the best thing that works for our association. We have used the platform for...

Wild Apricot is the best thing that works for our association. We have used the platform for multiple associations in the past and from day one to now, it is the best solution out there for our organization at a price that includes great 'self-help' information and multiple choices when support from WA is needed.

Pros

Wild Apricot offers ECF an opportunity to create, modify and update our online software when needed, allowing our in-house staff to make necessary adjustments without having to spend association funds to hire programmers to complete the tasks.

Cons

There is one item on our "Wish" list that we hope to see in the future. It would be nice to upgrade to a newer version of Excel or Word when exporting information. It's a small thing, but when you are trying to handle multiple lists for conversion to reports, etc., the first move is to save and rename the document based on the compatibility function. On a busy day, it's an added step that's time lost.

A 2nd wish would be for a bit more friendly e-mail design module. It works but can be challenging.

Showing 5 reviews of 543 Read all reviews

WildApricot FAQs

Below are some frequently asked questions for WildApricot.

WildApricot offers the following pricing plans:

  • Starting from: US$60.00/month
  • Pricing model: Subscription
  • Free Trial: Available

A 60 day free trial is available, after which WildApricot is priced as follows: Global Plan also available for: $900/month for up to 50,000 contacts. All plans include unlimited admins, free SSL certificate, and support.

WildApricot has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

WildApricot supports the following languages:

English

WildApricot supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

WildApricot integrates with the following applications:

Google Analytics 360, Make, Meta for Business, PayPal, QuickBooks Online Advanced, Stripe, WordPress

WildApricot offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for WildApricot.