Jobber
About Jobber
Jobber helps home service businesses stay organized and deliver seamless customer experiences, from the first request to final payment. Whether you're quoting, scheduling, or invoicing, Jobber’s customizable software adapts to your business needs. With a mobile app, simple setup, and free 1-on-1 training, you'll be operating more efficiently in no time.
Maximize your team’s productivity with features like automated appointment reminders, route optimization, and real-time job tracking. Jobber’s AI-powered tools, such as Jobber Copilot, help you tackle business challenges with ease. Plus, Jobber’s marketing tools allow you to attract and re-engage customers through automated email campaigns, referrals, and reviews.
From payment collection to tracking job completion, Jobber ensures your business runs smoothly, helping you save time while delivering 5-star service.
Join over 250,000 home service professionals who trust Jobber to stay organized, improve efficiency, and deliver 5-star service—whether you're in the field or the office. Get started today!"
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Reviews
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- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love Jobber
Reviewed on 2024/07/17
my only complaint is that is hard to speak to a person for help
my only complaint is that is hard to speak to a person for help
Pros
I love jobber is so easy to use and they always help me and helped grow my business
Cons
The customer service is slow to
Answer calls
Response from Jobber Software
Hi Luciana, thank you for this review. We are glad to hear you have found Jobber easy to use, and it has helped grow your business! That’s great to hear! We are always working to improve our Support wait time; please also feel free to reach out via chat for a quicker response!
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
It looks good, it's easy to use and it does what it's supposed to do.
Reviewed on 2024/11/25
Although Jobber wasn’t specifically tailored for the moving industry, its consistent feature...
Although Jobber wasn’t specifically tailored for the moving industry, its consistent feature updates, extensive knowledge library, and reliable chat support have allowed us to make it work out pretty seamlessly.
Last year, we upgraded our package to enjoy features like direct messaging and automated communications. Today, we’ve added the marketing package, and we’re excited to optimize things and crush it in 2025 with Jobber on our side!
Pros
We chose Jobber back in 2015 for its simple, sleek, and intuitive design. The user experience on both sides is top shelf. It offered the flexibility to customize the system to fit our needs without requiring a programmer or incurring extra charges like many other options. We have grown with them over the years making many changes along the way as they developed and released new features.
Cons
Fortunately, Jobber's attention to development has eliminated a lot of the issues that we had in the past, and whenever something new pops up they are never far away via chat to address the issue. I'm not a big fan of the USD pricing since it's a Canadian company and I'm a Canadian doing business in Canada, but that's how they have it set up. Sometimes, when I bring something up with support I feel like I'm speaking a different language than they are and they aren't able to help, so I give up before getting mad. It's still not geared toward movers, so we miss out on some cool features that are only available on mover CRMs, but we have a lot of time and experience invested in Jobber, and we have more ways in store capitalize on the functionality. So we're staying put for now.
Alternatives Considered
HubSpot Marketing Hub, Movegistics CRM, Housecall Pro, SmartMoving and VonigoReasons for Switching to Jobber
Look, feel, ease of use. It was simple and not overstuffed with things I didn't need where I was at the time. It was really cheap at the time $89/month in 2015...since I upgraded though, it's 3-4x that amount now.Response from Jobber Software
Hi there; thank you for this thoughtful review. We are delighted to hear our Support team has been able to help you integrate Jobber into your moving company. We can't wait to see what you do with the Marketing suit! We would love to work with you to get more value out of your subscription; please reach out to our Support team at 1-888-721-1115, option 1 or [email protected]
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great for job/work flow. Bad as a CRM due to lack of tracking lead source.
Reviewed on 2024/11/21
I would say the experience has been ok, it would be higher if we could get more help resolving the...
I would say the experience has been ok, it would be higher if we could get more help resolving the tracking issue. Apparently it isn't high on Jobber's priority list given the lack of follow up/resolution on the issue.
Pros
I like the workflow/job request process. It helped streamline the intake of customer information and the process of providing a quote. I also like the ease of scheduling jobs and communicating with the customers.
Cons
The lack of being able to add tracking codes to the request form is my biggest complaint. I struggle to understand why a CRM solution would not offer the ability to track lead sources in an effective manner. Our attempts to work with our rep to resolve the issue were unproductive. Ultimately it may force us to move to another CRM solution.
Response from Jobber Software
Hi John, thank you for reaching out. It is great to hear Jobber has worked for you in quoting, scheduling and communicating with customers. We appreciate the feedback on Lead tracking and have additional features for Leads and Reports. If you would be interested in learning more about those, please contact our Support team at 1-888-721-1115 option 1 or [email protected]. We would be happy to walk you through these features and collect any feedback about improving them!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Gallo Bros Power Washing
Reviewed on 2024/11/01
It’s been pretty good. I like it better than other crms because I do everything on my phone really....
It’s been pretty good. I like it better than other crms because I do everything on my phone really. Plus your support team is pretty damn good. My brother and I in year 1 as a pressure washing business generated 400k and I can’t say we would have done it without Jobber. The invoices are super professional and I’m from the generation that uses chat gpt in College lol so it’s super easy for me to integrate that whether that’s in my line items or the confirmations Jobber makes accessible to users. Thanks guys and thank you the new referral program too…I gotta try that out next. If you could please get me a number with my area code too I would be thrilled. Thanks
-Gallo Brothers
Pros
I like how jobber is mobile friendly especially to my generation lol.
- We can create a request in a matter of seconds
- We can invoice on the fly
- Two way text messaging makes it easy when it comes to my client base
- Easy to get my clients a yearly contract on the job site
Cons
- They don’t have a area code for my Jobber number
- No text campaign “yet”
- When I click call it calls though my personal cell rather than my Google voice number.
- Need the ability to integrate any contact for on a website to go to jobber
Alternatives Considered
Housecall ProReasons for Switching to Jobber
Price and it honestly just doesn’t look outdated like everything out there. I’m on tik tok , snap and more and I need something I can buzz through.Response from Jobber Software
Hi Nick, Thanks for this wonderful review. We are delighted to hear Jobber has been an integral part of your business. What an amazing success story, and we know you will keep on growing! Our team would love to hear more about how Jobber's phone and SMS features can be improved for your business. When you have the time, please reach out to our Support team at 1-888-721-1115 option 1 or [email protected].
- Industry: Consumer Electronics
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jobber- Great! ...and getting better.
Reviewed on 2024/11/29
Jobber has revolutionized by entire business, freeing up time for me to concentrate on working on...
Jobber has revolutionized by entire business, freeing up time for me to concentrate on working on my business, not in my business.
Pros
Jobber is constantly adding new integrations, so my expanding business can add other apps and services that pair well with Jobber. I love how fast my quote process has become with Jobber. As soon as I am done speaking with a prospect, I can upload pictures to jobber, and send out the quote in just a few minutes.
Cons
Down times have been few and far between with Jobber, but any day time issues with the app are a huge inconvenience when they do happen.
Alternatives Considered
LinkedIn Sales NavigatorReasons for Choosing Jobber
There was no usable quoting process within the app.Reasons for Switching to Jobber
I just thought it sounded like the most complete solution that I needed for my business, so I wouldn't have to combine multiple services.Jobber FAQs
Below are some frequently asked questions for Jobber.Q. What type of pricing plans does Jobber offer?
Jobber offers the following pricing plans:
- Starting from: US$39.00/month
- Pricing model: Subscription
- Free Trial: Available
Jobber offers 3 plans with different available features and numbers of users per plan, outlined below: The Core plan is priced at $29 per month when billed annually or $39 per month when billed monthly. This plan provides essential tools such as online booking, job scheduling, professional quotes, invoicing, online payments, access to the app marketplace, and reporting, all designed to help grow a company's reputation as a professional home service business. The next tier is the Connect plan (for individuals - valid for 1 user), priced at $89 per month when billed annually or $119 per month when billed monthly. This plan includes all Core features plus automations, integrations, automated reminders and payments, document work on job forms, invoice follow-ups, and QuickBooks Online integration. The Connect plan is also available for Teams (valid for up to 5 users), priced at $169 per month billed monthly and $129 per month billed annually. For businesses looking for more advanced tools, the Grow plan is available at $149 per month when billed annually or $199 per month when billed monthly. The Grow plan encompasses all features from the Connect and Core plans with additional functionalities such as quote add-ons and images, job costing tracking, automated quote follow-ups, two-way SMS communication with customers, and automatic location timers. The Grow plan is also available for Teams (valid for up to 15 users), priced at $349 per month billed monthly and $249 per month billed annually. Each plan allows for different numbers of users, from 1 user in Core, up to 5 users in Connect, and up to 15 users in Grow, with the option to add more users for an extra fee. The pricing plans are structured to cater to businesses of varying sizes and needs within the home service industries, offering scalable solutions at competitive prices.
Q. Who are the typical users of Jobber?
Jobber has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does Jobber support?
Jobber supports the following languages:
English
Q. Does Jobber support mobile devices?
Jobber supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Jobber integrate with?
Jobber integrates with the following applications:
Braintree, Google Calendar, Mailchimp, PayPal, QuickBooks Online, Square Point of Sale, Stripe, Zapier, authorize.net
Q. What level of support does Jobber offer?
Jobber offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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