Microsoft 365

Cloud collaboration and file sharing application suite

4,6 /5 (10497 reviews) Write a Review!

Microsoft 365 Overview

What is Microsoft 365?

Microsoft 365, formerly Office 365, is a cloud collaboration tool that provides a private and secure space to store, share and edit files and documents, to connect dispersed teams using shared calendars, messaging and conferencing tools, and to improve your brand experience using branded emails and online websites.

The business class email provided by Microsoft 365 allows for 50 GB of storage per user and the ability to send messages of up to 25 MB. This enables you to send images within emails and to apply custom formatting. You can customize your inbox rules and notifications, and update your calendar and to-do list, to help prioritize tasks. Communicate with colleagues more effectively with online availability statuses to instigate online chat, instant messaging tools and one-to-one, or one-to-many voice and video calling.

Microsoft 365 provides collaboration and knowledge sharing tools for both internal and external purposes. You can allow external project stakeholders and clients to access documents, and create project-specific mailboxes and websites for specific teams, complete with automatic policies and rights protection.

You can also use Microsoft 365 to build blogs and wikis for further knowledge sharing, as well as assigning tasks to team members and tracking tasks on a timeline. Enterprise plans for Microsoft 365 provide social networking tools to further enhance communication and collaboration.

Microsoft 365 Overview

Pricing

Starting from
US$6,00/month

Pricing options

Free Trial
Subscription
Value for money

Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly).
Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly).
Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).


Microsoft 365 Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Simplified), Czech, Danish, Dutch and 17 others, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Media

Microsoft Word is included in Office 365 subscriptions
Microsoft Excel is included in Office 365 subscriptions
Desktop applications are available for Windows and Mac
Microsoft PowerPoint is included in Office 365 subscriptions
Users can access and edit their documents offline through the desktop applications
Native mobile apps for iOS, Android, and Windows phone are also available
Mobile apps are available for both smartphones and tablet devices
Microsoft OneNote is included in Office 365 subscriptions
Skype for Business is included in Office 365 subscriptions
Microsoft Outlook is included in Office 365 subscriptions
Microsoft 365 video Microsoft 365 video Microsoft 365 screenshot: Microsoft Word is included in Office 365 subscriptions Microsoft 365 screenshot: Microsoft Excel is included in Office 365 subscriptions Microsoft 365 screenshot: Desktop applications are available for Windows and Mac Microsoft 365 screenshot: Microsoft PowerPoint is included in Office 365 subscriptions Microsoft 365 screenshot: Users can access and edit their documents offline through the desktop applications Microsoft 365 screenshot: Native mobile apps for iOS, Android, and Windows phone are also available Microsoft 365 screenshot: Mobile apps are available for both smartphones and tablet devices Microsoft 365 screenshot: Microsoft OneNote is included in Office 365 subscriptions Microsoft 365 screenshot: Skype for Business is included in Office 365 subscriptions Microsoft 365 screenshot: Microsoft Outlook is included in Office 365 subscriptions

Microsoft 365 Reviews

Microsoft 365 Reviews

Overall rating
4,6
/
5
Excellent
7283

Very good
2699

Average
420

Poor
59

Terrible
36

Value for Money
4,3
Features
4,6
Ease of Use
4,5
Customer Support
4,3
95% recommended this app
Gian angelo D.

The Virtual Office ALL Offices Need

Office 365 does have its problems however, the pros outweigh the cons in this scenario. You get premium support and functionality with this version of Office and even better, you're always up to date since it's an online service.

Collaborate better with teams, edit faster, and create a better work space with Office 365.


Marco M.

A connected world at my service, online and offline

It took some time to fully understand how to create the working environment you aim too. I should suggest a three step approach: 1)Prioritize your needs between storage and communication. Define minimal objectives on both (eg: use email and connect through teams) 2) Understand what is available out of the box in both storage and communication. Empower a group of users on both. 3) start adding more features vertically (eg: add groups and channels in teams. Control storage of the group. Give rights to invite others)


Jeanne C.

50/50

I'm on the fence about Office 365. Some of the features work really well like the applications. Other features like OneDrive aren't as trustworthy as I had hoped. Our company has had issues with accessing files on OneDrive and SharePoint. Microsoft tech support usually has the problem resolved within 24 hours. But for a 24 hours facility, sometimes that's not fast enough. Ultimately the decision was not mine to move to Office 365. Had I known it wasn't very reliable, I would have waited to transition to it.


Luis alejandro D.

A very good service but a little pricey

Just great, I has tried several suites (open source and freeware) and the differences are humongous! I prefer this suite over all alternatives out there because is bug free, constantly updated and have all of the feature you may need to get a great and polished work.


Ishmael S.

"Complete Office Setup, Good and Profitable for Business"

My overall, across-the-board experience using Microsoft 365 has been profitable and extremely good for my business.
("There is nothing negative I could honestly say.".)
Therefore I gave Microsoft 365, five- stars out of five. And I recommend this software to all my friends. "Especially those operating and conducting a productive business."
Please leave your comments if you like and thank you for reading my review.


Gian angelo D.
Industry: Marketing & Advertising
Company size: Self Employed

The Virtual Office ALL Offices Need

Used Daily for 2+ years
Reviewed on 2019/05/27
Review Source: Capterra

Office 365 does have its problems however, the pros outweigh the cons in this scenario. You get premium support and functionality with this version of Office and even better, you're always up to date since it's an online service.

Collaborate better with teams, edit faster, and create a better work space with Office 365.

Pros

I've had the privilege of testing out an early copy of Office 365 in the past. It was great! Fast forward to today and it's only improved further. You get a lot of features that you would expect from the classic Microsoft Office suite plus more. It's easier to collaborate with your teammates especially because this suite is online based. Everything is in the cloud and easy to access from any point which means working remotely has never been this good!

Cons

You do have to pay for a subscription. While there are other ways to collaborate with your teammates online, if you want an easier and premium way to do it, 365 is the way to go. You do need to consider the budget though.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Marco M.
Industry: Computer Software
Company size: 2-10 Employees

A connected world at my service, online and offline

Used Daily for 2+ years
Reviewed on 2020/10/14
Review Source: Capterra

It took some time to fully understand how to create the working environment you aim too. I should suggest a three step approach: 1)Prioritize your needs between storage and communication. Define minimal objectives on both (eg: use email and connect through teams) 2) Understand what is available out of the box in both storage and communication. Empower a group of users on both. 3) start adding more features vertically (eg: add groups and channels in teams. Control storage of the group. Give rights to invite others)

Pros

Integration, coherence and great ability to cope with plenty of scenarios. Some applications are best of class, others are the current state of the art. It is a must have. A company, with the right support, can build on top of it its new processes for the 21st century company. It is also more than just an environment: plenty of tools to automate, customize and creation of new custom features, thanks to the super rich environment supplied by Azure and its services.

Cons

Availability of so many features position the tool as complex to manage and even learn. It requires knowledge and time to get to work at best. The offering becomes complex for small organizations. Requires customization that a small company has difficulty in create alone, even if the tool is rich of configuration possibilities.
It is crucial to be supported by a knowledgeable Microsoft partner to really get the best from it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jeanne C.
Industry: Law Enforcement
Company size: 51-200 Employees

50/50

Used Daily for 1+ year
Reviewed on 2019/01/19
Review Source: Capterra

I'm on the fence about Office 365. Some of the features work really well like the applications. Other features like OneDrive aren't as trustworthy as I had hoped. Our company has had issues with accessing files on OneDrive and SharePoint. Microsoft tech support usually has the problem resolved within 24 hours. But for a 24 hours facility, sometimes that's not fast enough. Ultimately the decision was not mine to move to Office 365. Had I known it wasn't very reliable, I would have waited to transition to it.

Pros

SharePoint is a good function for a medium to large sized business. We use it to post documents that our staff use consistently so they can find everything in one place. The documents can get kind of buried in the file structure but it's ideally the same as Windows Explorer once you get used to it. It's nice that you can personalize the sites with background photos and text. Another great feature is the downloadable apps that you get with an E3 account. You can download the apps on a number of computers so you can use it anywhere. Additionally you can download the apps on your phone or tablet.

Cons

OneDrive has given me some trouble when I've got the folder linked with my computer. If you upload things to the OneDrive via internet browser, it's great. Once I added it to my desktop and opened the file window to be used in addition to the web browser, it got questionable. I would open files from the file explorer window and edit them and they wouldn't upload to OneDrive when saved. It's something you really have to keep an eye on. Maybe it was my network card or internet connection. But when you have more than one person editing the same files at different times, you never know if you're getting the most up to date version of that file. I've lost a lot of data because of this. Also when you create Groups and try to use that group for an email, you have to be sure to expand the group or it won't be sent as an email. It will send as a group message and most of the people I work with don't know how to view that.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Luis alejandro D.
Industry: Computer Software
Company size: 2-10 Employees

A very good service but a little pricey

Used Daily for 2+ years
Reviewed on 2020/08/13
Review Source: Capterra

Just great, I has tried several suites (open source and freeware) and the differences are humongous! I prefer this suite over all alternatives out there because is bug free, constantly updated and have all of the feature you may need to get a great and polished work.

Pros

Solid suite for word processing, presentation and calculated sheets, brings all of you may need in one package, storage, file sharing, great integration with most remarkable tools in the market.

It is constantly evolving and updates are instantaneously given to is a software as a service (SaaS). It has more advanced and sophisticated apps for office work!

Cons

It is pricey, a different model that actually make you pay a subscription that although is has it value you have a permanent fee with too few options to avoid it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Ishmael S.
Industry: Information Technology & Services
Company size: 11-50 Employees

"Complete Office Setup, Good and Profitable for Business"

Used Daily for 2+ years
Reviewed on 2020/10/14
Review Source: Capterra

My overall, across-the-board experience using Microsoft 365 has been profitable and extremely good for my business.
("There is nothing negative I could honestly say.".)
Therefore I gave Microsoft 365, five- stars out of five. And I recommend this software to all my friends. "Especially those operating and conducting a productive business."
Please leave your comments if you like and thank you for reading my review.

Pros

What I like about Microsoft 365 is how easy it is to install and how quickly I can process word documents, spreadsheets, and power-point presentations. Microsoft 365 is a complete office setup that is cheap and affordable. My lifetime license cost about ten to fifteen American dollars and is good for up to 5 devices. I use Microsoft 365 for my business because it includes many productive applications I like and use daily. For example, it comes with, "Outlook, Excel, Word, PowerPoint, Microsoft Teams, Onedrive, Exchange, SharePoint, In-tune, Access, and Publisher." Plus Microsoft 365 comes with a 30 day free trial so you can try before you buy.

Cons

"What I like the least about Microsoft 365 is" To be honest, I have not had any bad experiences using this software in the last two years. If a problem or issue materializes, I contact Microsoft 365 customer service hotline, And they have proven to me to be competent and very professional. They are always ready to assist. Therefore I have no negative comments.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,8/10
Based on 10 497 user ratings
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Microsoft 365 Pricing

Microsoft 365 Pricing

Starting from
US$6,00/month
Free Trial
Subscription
Value for money

Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly).
Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly).
Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).

Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly).
Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly).
Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).

Value for Money
4,3/5
Based on 10 497 user ratings
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Microsoft 365 Features

Microsoft 365 Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
4,6/5
Based on 10 497 user ratings
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Categories

Additional information for Microsoft 365

Additional information for Microsoft 365

Key features of Microsoft 365

  • Access files from any device
  • Blogs and wikis
  • Branded emails
  • Business-class email
  • Email and calendars
  • File sharing
  • Instant messaging
  • No additional hosting fees
  • Office web apps
  • Online meetings
  • PC-to-PC calling
  • Project-specific mailboxes
  • Remote mobile data wiping
  • Share files internally and externally
  • Shared calendars
  • Social networking
  • Voice and video calls
  • Website creation
  • eDiscovery Center

Benefits

Email and calendars
Take your email and calendar with you on business trips, with access from your computer or mobile device.

Website
Create an attractive website with no special skills required. Easy-to-use online tools will do the job for you.

Office Web Apps
Save your documents in the cloud and edit them from anywhere.

File Sharing
Collaborate with your colleagues online: Respond to comments and status updates made by partners, colleagues or customers. Store and organize important documents with 1TB of storage per user.

Instant Messaging
Use your computer for video calls and to conduct online meetings, or connect with your co-workers through instant messaging.

With native iOS and Android apps available for Word, Excel, Powerpoint, Outlook, OneNote, OneDrive, Skype for Business, and Microsoft Teams, Microsoft 365 helps you to be productive on the go.

Microsoft 365 FAQs

Microsoft 365 FAQs

Below are some frequently asked questions for Microsoft 365.

Q. What type of pricing plans does Microsoft 365 offer?

Microsoft 365 offers the following pricing plans:

Starting from: US$6,00/month

Pricing model: Subscription

Free Trial: Available

Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly). Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly). Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).

Q. What are the main features of Microsoft 365?

Microsoft 365 offers the following features:

  • Access files from any device
  • Blogs and wikis
  • Branded emails
  • Business-class email
  • Email and calendars
  • File sharing
  • Instant messaging
  • No additional hosting fees
  • Office web apps
  • Online meetings
  • PC-to-PC calling
  • Project-specific mailboxes
  • Remote mobile data wiping
  • Share files internally and externally
  • Shared calendars
  • Social networking
  • Voice and video calls
  • Website creation
  • eDiscovery Center

Q. Who are the typical users of Microsoft 365?

Microsoft 365 has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does Microsoft 365 support?

Microsoft 365 supports the following languages:

Arabic, Chinese (Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Q. What type of pricing plans does Microsoft 365 offer?

Microsoft 365 has the following pricing plans:

Subscription

Q. Does Microsoft 365 support mobile devices?

Microsoft 365 supports the following devices:

Android, iPhone, iPad

Q. What other apps does Microsoft 365 integrate with?

Microsoft 365 integrates with the following applications:

Accelo, Actionspace, Bitium, Brightspace, Customer Thermometer, GoToMeeting, Insightly, Pipeliner CRM, Project Insight, Seismic

Q. What level of support does Microsoft 365 offer?

Microsoft 365 offers the following support options:

FAQs, Video Tutorials, Knowledge Base, Forum, Online Support, Phone Support