Office 365

Office 365

Cloud collaboration and file sharing application suite

4.5/5 (6633 reviews)

Office 365 Overview

Microsoft Office 365 is a cloud collaboration tool that provides a private and secure space to store, share and edit files and documents, to connect dispersed teams using shared calendars, messaging and conferencing tools, and to improve your brand experience using branded emails and online websites.

The business class email provided by Office 365 allows for 50 GB of storage per user and the ability to send messages of up to 25 MB. This enables you to send images within emails and to apply custom formatting. You can customize your inbox rules and notifications, and update your calendar and to-do list, to help prioritize tasks. Communicate with colleagues more effectively with online availability statuses to instigate online chat, instant messaging tools and one-to-one, or one-to-many voice and video calling.

Office 365 provides collaboration and knowledge sharing tools for both internal and external purposes. You can allow external project stakeholders and clients to access documents, and create project-specific mailboxes and websites for specific teams, complete with automatic policies and rights protection.

You can also use Office 365 to build blogs and wikis for further knowledge sharing, as well as assigning tasks to team members and tracking tasks on a timeline. Enterprise plans for Microsoft Office 365 provide social networking tools to further enhance communication and collaboration.

Pricing

Starting from
$6/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Arabic, Chinese (Simplified), Czech, Danish, Dutch and 17 others, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Office 365 Reviews

Overall rating
4.5/5
93% positive reviews
4208
Excellent
1940
Very good
391
Average
62
Poor
33
Terrible

All-in-one package

Used Daily for 2+ years
Reviewed on 3/17/2019
Review Source: Capterra

Definitely adds value to me as a user and administrator. The companies I used to work for used Lotus Notes and install apps from a CD. It's so convenient having everything in the cloud, and the reports given to you in just a few clicks. It definitely made life a lot easier! Kudos to Microsoft!

Pros

What I really like about Office 365 is that it has a lot of tools bundled into one product. The prices are quite good for a monthly subscription, especially for non-profits. The licensing strategy is also very convenient, and the admin portal is so easy to use. It comes with all of the best products of Microsoft, and you can upgrade and downgrade anytime you want. It comes with the basics that you need regularly for work - Excel, Word, PowerPoint, Outlook, OneDrive, OneNote, etc (with 1 TB that you can consume, and chances are, you won't use all of it. Quite generous actually). If you're taking the business license, you get more features like Sharepoint, Teams, PowerApps (I really like PowerApps), etc. When they come up with a new fancy app, for sure, they'll have you play with it, also to see how we receive the new product. I find Office365 easy to use and easy to the eyes. I don't feel like I'm adjusting too much every time they make some changes. Also, Microsoft has such a good reputation, it makes a regular worker feel safe about using it. Over all, I'm very satisfied with Office365. I've been using it since 2014.

Cons

It has too many products that you might not end up using. But hey, take it as a free software!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Central Online Location for all Microsoft Products

Used Daily for 2+ years
Reviewed on 3/3/2019
Review Source: Capterra

More time is saved with Office 365, which in turn leads to better results because more effort is available for completing the actual projects versus figuring out how to execute them. There is easy access to information about your relationship with Microsoft (products).

Pros

Office 365 is an online central source for almost all of the Microsoft products.
The key here is that you can use the programs you own on another device that may not have the program installed on it.
Certain projects and situations and other Microsoft programs are better suited to be used in an online version versus an installed one.
When used alongside with SharePoint, for group collaboration, being in an online platform allows for realtime feedback and group work.

Need to check your email? It's there.
Need to see how the group project is going and give some feedback? That's there, too.
Don't have a flash drive with you and on a guest computer? You can directly use Microsoft products on Microsoft without installation.

Office 365 is essentially a command center and online version of Microsoft products.

Cons

There is trouble with accessing Office 365. Some institutions require institution-specific landing pages, and many institutions don't allow you to go through the mother Office 365 portal through the Microsoft website. More agreement with landing pages and institutions as not everyone always has the institution specific link would make accessing the program better. An example is when login information is not recognized. Choosing or being on institution specific landing pages should not alter your access to the product you own or have access to.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Microsoft Office 365 for Mac users

Used Weekly for 1+ year
Reviewed on 2/17/2019
Review Source: Capterra

I really only use Microsoft Word and Microsoft Excel, although outlook and OneNote can come in handy sometimes. Microsoft excel is probably the biggest benefit to Office 365.

Honestly the biggest benefit I guess would be from the updates that you receive every time there is an update available. I didn't get much use out of the other features of office 365.

However, I would like to see more updates for Mac users to make their software more compatible with Mac. It just seems a little bit more buggy on Mac OSX also.

Overall I was moderately happy with Office 365 it's useful but it's not amazing for one I don't like paying the subscription fee and for two if I am paying the subscription fee I expect the software to work flawlessly on Mac and it doesn't.

Pros

-Excel Macros: For me, I am in the SEO industry so I use Excel quite a bit. I switch off between Google Sheets and excel sometimes there are things where Google Sheets is better such as when I need to use certain scripting (google apps script) for automation. Other times Excel macros are much better.

For example, if I need to create macros to manage thousands of keywords Excel macros works much better than Google Sheets. Its a desktop app, so this makes sense. But there is one caveat: It's sometimes buggy on mac osx.

Cons

-Buggy on Mac OSX: When I least like about Microsoft Office is it's kind of buggy with Mac OS X. Sure it works fine for everyday use but for my case I like to use Excel macros to automate the handling of thousands of keywords. A lot of times when I have thousands of keywords and I run macros it will freeze on my Mac computer.

The application will freeze whereas if I hop all over onto a Windows machine and run the exact same macros it will run perfectly. So situations like this are not ideal for Mac users. The software is just much more buggy and also surprisingly less little feature-rich on Mac. I don't know if it's intentional but I have noticed that it works much better and has better features on Windows.

Onedrive is slow: With OneDrive, it seems like an amazing deal - for what you're paying for, but the usability was just not there. It took forever to upload to one drive compared to Google Drive. It was not even usable for me to use in a practical way.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

5.0/10

Office 365 Pros and Cons

Used Daily for 2+ years
Reviewed on 2/11/2019
Review Source: Capterra

Biggest advantage is when you are using it in a large business corporation, easy to access and share files for employees.
Easy to communicate and share data within company via One drive and share point and Microsoft Teams.

Pros

It is useful for small and big companies. There are three different packages that you can use, depending on your type of business - small or professional use.
Thing that I like most in office 365 is that there is big storage - 50 GB for emails, which is very convenient if you are working with a large customer range and you receive 1000 to 2000 email per day.
Second thing is share point online where you can upload and share your documentation with people from work, it is very easy to access and update it.
You can use it on five different devices – Mac, PC or mobile, which is an advantage if you need quick to send, adjust or upload needed information or any data.
One Note is a good option where you can create guides, make notes and it is very handy and easy to use.
Also, one drive – cloud storage is 1 TB which is very useful.

Cons

It is not fully accessible when you are working online from web browser, sometimes it can lag or slowly work when is booting with Skype in background.
Can’t fully use Excel in browser, also there is a difference when you are using document online and in word.There is a big difference in outlook online and in application, you are limited for some options, for example conversation is going into the one email, like in a text message conversation and formatting options are limited, also it will not add auto signature when you are replying or sending emails.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Offers great apps and tools to optimize productivity and communication

Used Daily for 1+ year
Reviewed on 2/7/2019
Review Source: Capterra

Perfect for business use. Lots of different apps and features that are very useful in businesses. It helps allow for better communication between coworkers, especially with Skype (for video conferencing), Microsoft Teams (for instant messaging), and Yammer (for creating polls, praise, and any updates). Office 365 has definitely helped me work more efficiently. I've gone from "working harder" to "working smarter" thanks to this software!

Pros

I like how it has OneDrive so that you can upload things onto the Cloud Drive so that you can share it with other users. I also like how you can create groups and put multiple e-mails. I also like how you can create calendars and share them with people (which is especially helpful in the business office setting to know when certain people have appointments/meetings, at work, on vacation, etc.). The instant message via Microsoft Teams is great too when trying to communicate with people in different offices. I also like how there are so many different apps I can utilize. There is Delve, Flow, Kaizala, OneNote, Yammer, and PowerApps, Dynamics 365. Unfortunately, I don't use these at my office, but I can see them being utilized fully in other businesses. I use Microsoft Word, Excel, and PowerPoint a lot. I like how all of these have templates too, so I can use those instead of starting from scratch. Excel has one for personal monthly budget, custom calendar, project trackers, lists, weekly timesheets, travel expense trackers, etc. All of these are so useful! All you have to do is input your own data/numbers/words because all the formulas are already preset. Microsoft Word has templates for resumes, business letters, event flyers, reports, newsletters, invitations, etc. They're all so wonderful and helpful!

Cons

I don't like how you are not able to import or export contacts easily between other e-mail platforms (i.e. google.com) and Outlook. I wish there was some way it could all sync up. Also, they have an app for Outlook, but it's not very user-friendly. A lot of functions are not available (i.e. open another mailbox) and it's hard to see the full e-mail window when I'm typing.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Office 365 Pricing

Starting from
$6/month
Pricing options
Free Trial
Subscription
Value for money

Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly).
Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly).
Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).

Office 365 Features

  • Activity Tracking
  • Automatic Notifications
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Document Management
  • Document Storage
  • File Management
  • Search Functionality

  • API
  • Access Control
  • Activity Dashboard
  • Communication Management
  • Customizable Branding
  • Drag & Drop Interface
  • Permission Management
  • Projections
  • SSL Security
  • Third Party Integration

Additional information for Office 365

Key features of Office 365

  • Access files from any device
  • Blogs and wikis
  • Branded emails
  • Business-class email
  • Email and calendars
  • File sharing
  • Instant messaging
  • No additional hosting fees
  • Office web apps
  • Online meetings
  • PC-to-PC calling
  • Project-specific mailboxes
  • Remote mobile data wiping
  • Share files internally and externally
  • Shared calendars
  • Social networking
  • Voice and video calls
  • Website creation
  • eDiscovery Center

Benefits

Email and calendars
Take your email and calendar with you on business trips, with access from your computer or mobile device.

Website
Create an attractive website with no special skills required. Easy-to-use online tools will do the job for you.

Office Web Apps
Save your documents in the cloud and edit them from anywhere.

File Sharing
Collaborate with your colleagues online: Respond to comments and status updates made by partners, colleagues or customers. Store and organize important documents with 1TB of storage per user.

Instant Messaging
Use your computer for video calls and to conduct online meetings, or connect with your co-workers through instant messaging.

With native iOS and Android apps available for Word, Excel, Powerpoint, Outlook, OneNote, OneDrive, Skype for Business, and Microsoft Teams, Microsoft 365 helps you to be productive on the go.

Office 365 FAQs

Below are some frequently asked questions for Office 365.

Q. What type of pricing plans does Office 365 offer?

Office 365 offers the following pricing plans:

Starting from: $6/month

Pricing model: Subscription

Free Trial: Available

Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly).
Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly).
Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).

Q. What are the main features of Office 365?

Office 365 offers the following features:

  • Access files from any device
  • Blogs and wikis
  • Branded emails
  • Business-class email
  • Email and calendars
  • File sharing
  • Instant messaging
  • No additional hosting fees
  • Office web apps
  • Online meetings
  • PC-to-PC calling
  • Project-specific mailboxes
  • Remote mobile data wiping
  • Share files internally and externally
  • Shared calendars
  • Social networking
  • Voice and video calls
  • Website creation
  • eDiscovery Center

Q. Who are the typical users of Office 365?

Office 365 has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Office 365 support?

Office 365 supports the following languages:

Arabic, Chinese (Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Q. What type of pricing plans does Office 365 offer?

Office 365 has the following pricing plans:

Subscription

Q. Does Office 365 support mobile devices?

Office 365 supports the following devices:

Android, iPhone, iPad

Q. What other apps does Office 365 integrate with?

Office 365 integrates with the following applications:

Accelo, Actionspace, Bitium, Brightspace, Customer Thermometer, GoToMeeting, Insightly, Pipeliner CRM, Project Insight, Seismic

Q. What level of support does Office 365 offer?

Office 365 offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials