Microsoft 365

Cloud collaboration and file sharing application suite

About Microsoft 365

Microsoft 365, formerly Office 365, is a cloud collaboration tool that provides a private and secure space to store, share and edit files and documents, to connect dispersed teams using shared calendars, messaging and conferencing tools, and to improve your brand experience using branded emails and online websites.

The business class email provided by Microsoft 365 allows for 50 GB of storage per user and the ability to send messages of up to 25 MB. This enables you to send images within emails and to apply custom formatting. You can customize your inbox rules and notifications, and update your calendar and to-do list, to help prioritize tasks. Communicate with colleagues more effectively with online availability statuses to instigate online chat, instant messaging tools and one-to-one, or one-to-many voice and video calling.

Microsoft 365 provides collaboration and knowledge sharing tools for both internal and external purposes. You can allow external project stakeholders and clients to access documents, and create project-specific mailboxes and websites for specific teams, complete with automatic policies and rights protection.

You can also use Microsoft 365 to build blogs and wikis for further knowledge sharing, as well as assigning tasks to team members and tracking tasks on a timeline. Enterprise plans for Microsoft 365 provide social networking tools to further enhance communication and collaboration.

Key benefits of Microsoft 365

Email and calendars
Take your email and calendar with you on business trips, with access from your computer or mobile device.

Website
Create an attractive website with no special skills required. Easy-to-use online tools will do the job for you.

Office Web Apps
Save your documents in the cloud and edit them from anywhere.

File Sharing
Collaborate with your colleagues online: Respond to comments and status updates made by partners, colleagues or customers. Store and organize important documents with 1TB of storage per user.

Instant Messaging
Use your computer for video calls and to conduct online meetings, or connect with your co-workers through instant messaging.

With native iOS and Android apps available for Word, Excel, Powerpoint, Outlook, OneNote, OneDrive, Skype for Business, and Microsoft Teams, Microsoft 365 helps you to be productive on the go.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch and 21 others, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Images

Microsoft Word is included in Office 365 subscriptions
Microsoft Excel is included in Office 365 subscriptions
Microsoft PowerPoint is included in Office 365 subscriptions
Microsoft Outlook is included in Office 365 subscriptions
Microsoft OneNote is included in Office 365 subscriptions
Skype for Business is included in Office 365 subscriptions
Desktop applications are available for Windows and Mac
Users can access and edit their documents offline through the desktop applications
Native mobile apps for iOS, Android, and Windows phone are also available
Mobile apps are available for both smartphones and tablet devices
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Microsoft 365 video
Microsoft 365 video
Microsoft 365 screenshot: Microsoft Word is included in Office 365 subscriptions Microsoft 365 screenshot: Microsoft Excel is included in Office 365 subscriptions Microsoft 365 screenshot: Microsoft PowerPoint is included in Office 365 subscriptions Microsoft 365 screenshot: Microsoft Outlook is included in Office 365 subscriptions Microsoft 365 screenshot: Microsoft OneNote is included in Office 365 subscriptions Microsoft 365 screenshot: Skype for Business is included in Office 365 subscriptions Microsoft 365 screenshot: Desktop applications are available for Windows and Mac Microsoft 365 screenshot: Users can access and edit their documents offline through the desktop applications Microsoft 365 screenshot: Native mobile apps for iOS, Android, and Windows phone are also available Microsoft 365 screenshot: Mobile apps are available for both smartphones and tablet devices

Features

Total features of Microsoft 365: 85

  • @mentions
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Anti Spam
  • Applications Management
  • Appointment Management
  • Archiving & Retention
  • Audit Trail
  • Booking Management
  • Brainstorming
  • Calendar Management
  • Calendar/Reminder System
  • Chat/Messaging
  • Collaboration Tools
  • Commenting / Notes
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer History
  • Customizable Templates
  • Customization
  • Data Synchronization
  • Data Visualization
  • Discussions / Forums
  • Document Automation
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Email Management
  • Email Templates
  • Event Management
  • File Management
  • File Sharing
  • File Transfer
  • Full Text Search
  • Historical Reporting
  • Image Editing
  • Inbox Management
  • Interaction Tracking
  • Live Chat
  • Mail Merge
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Multi-Department/Project
  • Multi-Language
  • Multi-User Collaboration
  • Multimedia Support
  • Multiple Format Support
  • Multiple Projects
  • Notes Management
  • Office Suite
  • Offline Access
  • Presentation Tools
  • Preview Functionality
  • Project Templates
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Remote Access/Control
  • Reporting/Analytics
  • Room Booking
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Spell Check
  • Synchronous Editing
  • Task Management
  • Task Progress Tracking
  • Team Calendars
  • Template Management
  • Templates
  • Text Editing
  • Text to Speech
  • To-Do List
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Version Control
  • Video Conferencing
  • Video Editing
  • Video Streaming
  • Video Support

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Reviews

Overall rating

4,6 /5
(11 787)
Value for Money
4,3/5
Features
4,6/5
Ease of Use
4,5/5
Customer Support
4,3/5

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Showing 5 reviews of 11 787
Oscar A.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Office 365 - Good for general use

Reviewed on 2021/02/04

We liked a lot. We managed to unify all the administration of licensing, mail and storage in a...

We liked a lot. We managed to unify all the administration of licensing, mail and storage in a single tool which helped us save money.

Pros

The storage it gives is superior to others for both cloud storage and mail, this has been one of the things that made us acquire the complete suit.

Cons

The integration with third parties has not been the same as with our previous provider, which was Gsuit. The ease of having an account for everything and being able to share with clients was degraded a bit.

Mohsin S.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Microsoft 365 has helped us collaborate easily with a remote team

Reviewed on 2021/02/17

Microsoft 365 has helped us collaborate easily and transform digitally across various processes in...

Microsoft 365 has helped us collaborate easily and transform digitally across various processes in our business.

Pros

Microsoft 365 is reliable and always online. We have seldom faced an outage and if there was one, it was only for a subset of features.

Cons

Mobile app could be more powerful, especially in allowing access to archived mailboxes where users on the move in this mobile first world need to be able to find what they need on the go.

John B.
Overall rating
  • Industry: Construction
  • Company size: 5 001-10 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Good Feature Set but Still a Ways to Go

Reviewed on 2019/04/09

I believe that most companies signing up with Microsoft for email get an attractive deal for Office...

I believe that most companies signing up with Microsoft for email get an attractive deal for Office 365 as an included package. That makes the offering worthwhile. The office tools online are getting better but still have a ways to go. Online access and collaboration is worth the extra cost for Office 365 but just don't expect to have it transform your life completely.

Pros

The cloud availability and collaboration capabilities are definitely the best features of Office 365. It's nice to be able to access email, files and my tools from any device anywhere. That gives me freedom to not have my laptop with me in every situation. I love the ability to share and collaborate on documents with teammates and have a central location for us to all share files and ideas.

Cons

The tools are just not robust enough yet and in the case of SharePoint and Teams, they are downright clunky. We have all been spoiled over the years with the excellent products Microsoft has developed for their Office platform. The many generations of these products have given us business tools that we legitimately could not do without. Power Point is very good, Word is excellent, and Excel cannot be be beaten. However, their cloud counterparts still fall noticeably short of the client offerings. Yes, you can choose to edit your online doc in the client version but you actually must to access some of your favorite functionality. That is irritating and you find yourself just defaulting to the client if you feel like you have even marginally heavy lifting to do. SharePoint and Teams, in my opinion, are great ideas that don't yet have a positive user experience to make them must-have tools.

Manuel I.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great productivity suite but you need to get used to it

Reviewed on 2021/02/25

I definitely recommend it for three reasons: one, the office tools are the best in their category...

I definitely recommend it for three reasons: one, the office tools are the best in their category (Word, PoerPoint, etc...); two, it is not expensive compared with other subscription services ((I pay around 15 euros a month); and three, it is improving and adding more features and tools all the time. Despite same flaws, it is a very good deal.

Pros

It offers a lot. It is not only about the apps that we all know (Word, Excel, PowerPoint). It is also about task management with To Do and Planner. Robust document sharing with Sharepoint, drawing with Whiteboard (awesome tool) or managing your email with Outlook. The range of tools that Microsoft offers for the 365 subscription is simly astonishing and it gives you pretty much all you need for the day to day management of your work.

Cons

Log in management is an issue with Microsoft. You sometimes get logged off for no reason and then your password is not recognized. You have to dig into the customer service forums to find solutions. As customer service is nonexistent, you are on your own.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

I preferred the old school version of Office (and by Office I mean Excel)

Reviewed on 2021/03/12

It would be easy to use in lots of places on different devices, but I only wish to use it on my...

It would be easy to use in lots of places on different devices, but I only wish to use it on my desktop PC. As a result I feel that functionality has been sacrificed for networking features, which I broadly don't use or care for. If there were a downloadable hard drive resident version I would jump at it. So as a power user of Excel I'm disappointed.

Pros

I don't know that there is anything I like about this version compared to the previously installed version on my hard drive. I suppose sharing and being up to date with the latest version but that was never something I had a problem with before.

Cons

It (Excel) struggles to handle complicated formatting, for example, and I had to ditch some files with complex visual presentation, and in my view their are now over-simplified, and that's so they don't hang or crash. This is the sort of thing the hard drive resident application never struggled with. Conditional formatting layered up is the sort of thing that causes problems. So I'd say I'm not using all the features because it's not possible if you want a stable file. (I have a high spec set up and high speed ISP so I don't expect performance problems)

Showing 5 reviews of 11 787 Read all reviews

Microsoft 365 FAQs

Below are some frequently asked questions for Microsoft 365.

Microsoft 365 offers the following pricing plans:

  • Starting from: US$6,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly). Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly). Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).

We do not have any information about Microsoft 365 features

Microsoft 365 has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Microsoft 365 supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Microsoft 365 supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Microsoft 365 integrates with the following applications:

Microsoft Bookings, Microsoft Excel, Microsoft Invoicing, Microsoft OneNote, Microsoft Outlook, Microsoft Planner, Microsoft PowerPoint, Microsoft SharePoint, Microsoft StaffHub, Microsoft Teams, Microsoft Word, OneDrive, Skype for Business

Microsoft 365 offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Microsoft 365.