Microsoft 365

Cloud collaboration and file sharing application suite

4,6 /5 (11222 reviews) Write a Review!

Microsoft 365 Overview

What is Microsoft 365?

Microsoft 365, formerly Office 365, is a cloud collaboration tool that provides a private and secure space to store, share and edit files and documents, to connect dispersed teams using shared calendars, messaging and conferencing tools, and to improve your brand experience using branded emails and online websites.

The business class email provided by Microsoft 365 allows for 50 GB of storage per user and the ability to send messages of up to 25 MB. This enables you to send images within emails and to apply custom formatting. You can customize your inbox rules and notifications, and update your calendar and to-do list, to help prioritize tasks. Communicate with colleagues more effectively with online availability statuses to instigate online chat, instant messaging tools and one-to-one, or one-to-many voice and video calling.

Microsoft 365 provides collaboration and knowledge sharing tools for both internal and external purposes. You can allow external project stakeholders and clients to access documents, and create project-specific mailboxes and websites for specific teams, complete with automatic policies and rights protection.

You can also use Microsoft 365 to build blogs and wikis for further knowledge sharing, as well as assigning tasks to team members and tracking tasks on a timeline. Enterprise plans for Microsoft 365 provide social networking tools to further enhance communication and collaboration.

Microsoft 365 Overview

Pricing

Starting from
US$6,00/month

Pricing options

Free Trial
Subscription
Value for money

Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly).
Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly).
Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).


Microsoft 365 Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Simplified), Czech, Danish, Dutch and 17 others, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Media

Microsoft Word is included in Office 365 subscriptions
Microsoft Excel is included in Office 365 subscriptions
Microsoft PowerPoint is included in Office 365 subscriptions
Microsoft Outlook is included in Office 365 subscriptions
Microsoft OneNote is included in Office 365 subscriptions
Skype for Business is included in Office 365 subscriptions
Desktop applications are available for Windows and Mac
Users can access and edit their documents offline through the desktop applications
Native mobile apps for iOS, Android, and Windows phone are also available
Mobile apps are available for both smartphones and tablet devices
Microsoft 365 video Microsoft 365 video Microsoft 365 screenshot: Microsoft Word is included in Office 365 subscriptions Microsoft 365 screenshot: Microsoft Excel is included in Office 365 subscriptions Microsoft 365 screenshot: Microsoft PowerPoint is included in Office 365 subscriptions Microsoft 365 screenshot: Microsoft Outlook is included in Office 365 subscriptions Microsoft 365 screenshot: Microsoft OneNote is included in Office 365 subscriptions Microsoft 365 screenshot: Skype for Business is included in Office 365 subscriptions Microsoft 365 screenshot: Desktop applications are available for Windows and Mac Microsoft 365 screenshot: Users can access and edit their documents offline through the desktop applications Microsoft 365 screenshot: Native mobile apps for iOS, Android, and Windows phone are also available Microsoft 365 screenshot: Mobile apps are available for both smartphones and tablet devices

Microsoft 365 Reviews

Microsoft 365 Reviews

Overall rating
4,6
/
5
Excellent
7846

Very good
2833

Average
445

Poor
59

Terrible
39

Value for Money
4,3
Features
4,6
Ease of Use
4,5
Customer Support
4,3
95% recommended this app
Blair P.

A must have for any office

Overall, this is excellent software that's well worth the annual fee that Microsoft charges. I would highly recommend it to anyone looking for an Office suite of software, whether a small office or larger organization.


Karthikeyan T.

Office 365 allows users to access email and documents anywhere

I can say this is the best tool as per my overall Experience because it has plenty of features to utilize office 365 so better to suit for all users who using emails and document and archives the emails.


John B.

Good Feature Set but Still a Ways to Go

I believe that most companies signing up with Microsoft for email get an attractive deal for Office 365 as an included package. That makes the offering worthwhile. The office tools online are getting better but still have a ways to go. Online access and collaboration is worth the extra cost for Office 365 but just don't expect to have it transform your life completely.


Stefanos E.

Microsoft 365 review

Being part of technical teams which have designed, planned, deployed and tested Microsoft 365 solutions for clients around the world, I am confident that Microsoft 365 suite of products, services and tools is the most comprehensive and reliable online collaboration and Office productivity system available.


Ishmael S.

"Complete Office Setup, Good and Profitable for Business"

My overall, across-the-board experience using Microsoft 365 has been profitable and extremely good for my business.
("There is nothing negative I could honestly say.".)
Therefore I gave Microsoft 365, five- stars out of five. And I recommend this software to all my friends. "Especially those operating and conducting a productive business."
Please leave your comments if you like and thank you for reading my review.


Blair P.
Industry: Religious Institutions
Company size: 201-500 Employees

A must have for any office

Used Daily for 2+ years
Reviewed on 2019/10/24
Review Source: Capterra

Overall, this is excellent software that's well worth the annual fee that Microsoft charges. I would highly recommend it to anyone looking for an Office suite of software, whether a small office or larger organization.

Pros

Office 365 is packed with great software at a great annual price. It's simple to use, but also very powerful. I primarily use Word and PowerPoint for my job and I find it quick, easy and effective. The new feature where PowerPoint makes suggestions to improve your slide is really nice and often spurs ideas in me.

Outlook is a powerful email, contact and calendar that you can use across multiple platforms and share with co-workers and family. One more than one occasion it has helped me remember important dates and appointments as well as keeping on track regarding my work responsibilities.

I don't use excel, but people I know who do speak highly of it and how flexible and powerful it is.

Cons

There is very little about Office 365 I don't like. Outlook could use an aesthetic overhaul in my opinion, but that's a pretty minor gripe for software as powerful as this.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Karthikeyan T.
Industry: Airlines/Aviation
Company size: 1 001-5 000 Employees

Office 365 allows users to access email and documents anywhere

Used Daily for 2+ years
Reviewed on 2021/01/03
Review Source: Capterra

I can say this is the best tool as per my overall Experience because it has plenty of features to utilize office 365 so better to suit for all users who using emails and document and archives the emails.

Pros

Office 365 is the best tool or email account to allow users to access the emails and documents anywhere. The other tools are limited features but office 365 is unlimited features and upgraded at all the times based on various situations. The storage data is more memory space and less vulnerable and will avoid security threats by comparing other tools. It has seamless collaboration of maintaining productivity. I urge my company to migrate to office 365 and now we are all using office 365 .

Cons

If I see any internet issues then there is no offline email access so it has to fix this scenario. Also, we can see few comptability issues but Microsoft is fixing it now.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

John B.
Industry: Construction
Company size: 5 001-10 000 Employees

Good Feature Set but Still a Ways to Go

Used Daily for 2+ years
Reviewed on 2019/04/09
Review Source: Capterra

I believe that most companies signing up with Microsoft for email get an attractive deal for Office 365 as an included package. That makes the offering worthwhile. The office tools online are getting better but still have a ways to go. Online access and collaboration is worth the extra cost for Office 365 but just don't expect to have it transform your life completely.

Pros

The cloud availability and collaboration capabilities are definitely the best features of Office 365. It's nice to be able to access email, files and my tools from any device anywhere. That gives me freedom to not have my laptop with me in every situation. I love the ability to share and collaborate on documents with teammates and have a central location for us to all share files and ideas.

Cons

The tools are just not robust enough yet and in the case of SharePoint and Teams, they are downright clunky. We have all been spoiled over the years with the excellent products Microsoft has developed for their Office platform. The many generations of these products have given us business tools that we legitimately could not do without. Power Point is very good, Word is excellent, and Excel cannot be be beaten. However, their cloud counterparts still fall noticeably short of the client offerings. Yes, you can choose to edit your online doc in the client version but you actually must to access some of your favorite functionality. That is irritating and you find yourself just defaulting to the client if you feel like you have even marginally heavy lifting to do. SharePoint and Teams, in my opinion, are great ideas that don't yet have a positive user experience to make them must-have tools.

Rating breakdown

Ease of Use

Likelihood to recommend: 6.0/10

Stefanos E.
Industry: Computer Software
Company size: Self Employed

Microsoft 365 review

Used Daily for 2+ years
Reviewed on 2020/11/06
Review Source: Capterra

Being part of technical teams which have designed, planned, deployed and tested Microsoft 365 solutions for clients around the world, I am confident that Microsoft 365 suite of products, services and tools is the most comprehensive and reliable online collaboration and Office productivity system available.

Pros

I enjoy Microsoft 365 versatility and the multitude of features it offers to its users. It is very easy to deploy online in the Microsoft Cloud and is very intuitive and easy to use by even users with zero computer literacy. Microsoft 365 Apps are stable, constantly updated via Microsoft Update, as part of the pay per user per month model. Also Microsoft offers the capability to end users to install and activate the Microsoft 365 Apps to a maximum of five (5) endpoints.

Cons

In some cases there could be incompatibilities when opening and editing a document or spreadsheet which was created in Libre Office or Open Office. Also there can be incompatibilities when opening an old version of MS Word, Excel or Access files, which were created in previous versions of MS Office.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ishmael S.
Industry: Information Technology & Services
Company size: 11-50 Employees

"Complete Office Setup, Good and Profitable for Business"

Used Daily for 2+ years
Reviewed on 2020/10/14
Review Source: Capterra

My overall, across-the-board experience using Microsoft 365 has been profitable and extremely good for my business.
("There is nothing negative I could honestly say.".)
Therefore I gave Microsoft 365, five- stars out of five. And I recommend this software to all my friends. "Especially those operating and conducting a productive business."
Please leave your comments if you like and thank you for reading my review.

Pros

What I like about Microsoft 365 is how easy it is to install and how quickly I can process word documents, spreadsheets, and power-point presentations. Microsoft 365 is a complete office setup that is cheap and affordable. My lifetime license cost about ten to fifteen American dollars and is good for up to 5 devices. I use Microsoft 365 for my business because it includes many productive applications I like and use daily. For example, it comes with, "Outlook, Excel, Word, PowerPoint, Microsoft Teams, Onedrive, Exchange, SharePoint, In-tune, Access, and Publisher." Plus Microsoft 365 comes with a 30 day free trial so you can try before you buy.

Cons

"What I like the least about Microsoft 365 is" To be honest, I have not had any bad experiences using this software in the last two years. If a problem or issue materializes, I contact Microsoft 365 customer service hotline, And they have proven to me to be competent and very professional. They are always ready to assist. Therefore I have no negative comments.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,8/10
Based on 11 222 user ratings
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Microsoft 365 Pricing

Microsoft 365 Pricing

Starting from
US$6,00/month
Free Trial
Subscription
Value for money

Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly).
Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly).
Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).

Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly).
Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly).
Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).

Value for Money
4,3/5
Based on 11 222 user ratings
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Microsoft 365 Features

Microsoft 365 Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Data Import/Export
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
4,6/5
Based on 11 222 user ratings
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Categories

Additional information for Microsoft 365

Additional information for Microsoft 365

Key features of Microsoft 365

  • Access files from any device
  • Blogs and wikis
  • Branded emails
  • Business-class email
  • Email and calendars
  • File sharing
  • Instant messaging
  • No additional hosting fees
  • Office web apps
  • Online meetings
  • PC-to-PC calling
  • Project-specific mailboxes
  • Remote mobile data wiping
  • Share files internally and externally
  • Shared calendars
  • Social networking
  • Voice and video calls
  • Website creation
  • eDiscovery Center

Benefits

Email and calendars
Take your email and calendar with you on business trips, with access from your computer or mobile device.

Website
Create an attractive website with no special skills required. Easy-to-use online tools will do the job for you.

Office Web Apps
Save your documents in the cloud and edit them from anywhere.

File Sharing
Collaborate with your colleagues online: Respond to comments and status updates made by partners, colleagues or customers. Store and organize important documents with 1TB of storage per user.

Instant Messaging
Use your computer for video calls and to conduct online meetings, or connect with your co-workers through instant messaging.

With native iOS and Android apps available for Word, Excel, Powerpoint, Outlook, OneNote, OneDrive, Skype for Business, and Microsoft Teams, Microsoft 365 helps you to be productive on the go.

Microsoft 365 FAQs

Microsoft 365 FAQs

Below are some frequently asked questions for Microsoft 365.

Q. What type of pricing plans does Microsoft 365 offer?

Microsoft 365 offers the following pricing plans:

Starting from: US$6,00/month

Pricing model: Subscription

Free Trial: Available

Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly). Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly). Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).

Q. What are the main features of Microsoft 365?

Microsoft 365 offers the following features:

  • Access files from any device
  • Blogs and wikis
  • Branded emails
  • Business-class email
  • Email and calendars
  • File sharing
  • Instant messaging
  • No additional hosting fees
  • Office web apps
  • Online meetings
  • PC-to-PC calling
  • Project-specific mailboxes
  • Remote mobile data wiping
  • Share files internally and externally
  • Shared calendars
  • Social networking
  • Voice and video calls
  • Website creation
  • eDiscovery Center

Q. Who are the typical users of Microsoft 365?

Microsoft 365 has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does Microsoft 365 support?

Microsoft 365 supports the following languages:

Arabic, Chinese (Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Q. Does Microsoft 365 support mobile devices?

Microsoft 365 supports the following devices:

Android, iPhone, iPad

Q. What other apps does Microsoft 365 integrate with?

Microsoft 365 integrates with the following applications:

Accelo, Actionspace, Bitium, Brightspace, Customer Thermometer, GoToMeeting, Insightly, Pipeliner CRM, Project Insight, Seismic

Q. What level of support does Microsoft 365 offer?

Microsoft 365 offers the following support options:

FAQs, Video Tutorials, Knowledge Base, Forum, Online Support, Phone Support