Office 365

Office 365

Cloud collaboration and file sharing application suite

4.5/5 (8020 reviews)

Office 365 Overview

Microsoft Office 365 is a cloud collaboration tool that provides a private and secure space to store, share and edit files and documents, to connect dispersed teams using shared calendars, messaging and conferencing tools, and to improve your brand experience using branded emails and online websites.

The business class email provided by Office 365 allows for 50 GB of storage per user and the ability to send messages of up to 25 MB. This enables you to send images within emails and to apply custom formatting. You can customize your inbox rules and notifications, and update your calendar and to-do list, to help prioritize tasks. Communicate with colleagues more effectively with online availability statuses to instigate online chat, instant messaging tools and one-to-one, or one-to-many voice and video calling.

Office 365 provides collaboration and knowledge sharing tools for both internal and external purposes. You can allow external project stakeholders and clients to access documents, and create project-specific mailboxes and websites for specific teams, complete with automatic policies and rights protection.

You can also use Office 365 to build blogs and wikis for further knowledge sharing, as well as assigning tasks to team members and tracking tasks on a timeline. Enterprise plans for Microsoft Office 365 provide social networking tools to further enhance communication and collaboration.

Pricing

Starting from
US$6,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Arabic, Chinese (Simplified), Czech, Danish, Dutch and 17 others, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Office 365 Reviews

Overall rating
4.5/5
94% positive reviews
5173
Excellent
2327
Very good
429
Average
65
Poor
26
Terrible
Dominika C.

How our team uses Microsoft Teams

Used Daily for 1+ year
Reviewed on 2019/10/17
Review Source: Capterra

Microsoft Teams serves our team well. It has all the functionalities and integrations that we may possibly need and we don't have to pay extra for it as it is part of the Office Suite. With Teams, we can do and share everything without having to go to a different tool, like Skype, Mural, Lucid Chart, SharePoint etc.

Pros

There are a few features that I personally love about teams:
1. Ability to add additional applications. In teams, you can link other apps to your team page and this way it makes Teams a one stop place for us. Not only I am able to link different kinds of Microsoft tools Powerpoint and Word, but also third party tools like Lucid Chart and Mural that we use for diagrams, Ruum for project management, Trello etc.
2. Planner tool. Planner is my favorite feature to use in Teams. It is similar to Trello and Asana, but in my opinion much better and more clear. It is easy for me to organize tasks by different criteria, have different column views, label things and color code them and link other assets in Teams to these tasks. This makes my project management part of the job really easy and quick.
3. Ability to have multiple tabs in team pages. This makes it easy to make these team pages very organized and look put together. My team has different PDFs linked as one of the team pages tabs, we use a Wiki, excel and many more.

Cons

There are a few little things, like not being able to have multiple team pages or folders open at once, for example. It also is a little buggy from time to time, for example, it wouldn't let me rename folders under certain circumstances, but would work an hour later.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Sampath C.

Microsoft Teams is not only for conferencing its bunch of application

Used Daily for 6-12 months
Reviewed on 2019/10/17
Review Source: Capterra

Teams is good product for business work. This is coming with Office 365 as bulk product. Most of the time our internal roaming meeting are handle by MS Teams. Voice and Video quality is good, Screen sharing is working with low bandwidth conditions. Social Chanel activities like Facebook & Twitter are integrated with same application this is good feature for cooperate communication teams.

Pros

Microsoft Teams is not only conferencing app its integration bunch of application. With single application we are able to access most of the Microsoft service one-drive Calendar, One note, planner etc. Believe this is grate alternative for MS lync, SFB. Spaciously channel creation is very help full to discuss internal issues and and share our ideas. Team meeting work as slimier to Skype for business. video and voice quality is very clear and seems this is working with using less bandwidth. Product is getting attractive among the users and admins. it’s using AD credential for sign in.

Cons

Software startup time is slow have to wait little time to complete work. some time application environment complex for basic users that time we have to help them to find out application features. As a user and admin Cons are very less with the product.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ishanka M.

Better communication platform for a company which use Office 365

Used Daily for 6-12 months
Reviewed on 2019/10/14
Review Source: Capterra

In my opinion, I much prefer Skype to Microsoft Teams because of the ease of chatting and the use of uploading and viewing files is so much easier. OneDrive can be used instead to upload files and it can then be shared and that is much easier for me. Microsoft Teams is new, and for now, it seems complicated to me because of the structure of the chat and file structure. When the OneDrive synchronizing stoped on my MacBook, I had a very bad time with it.

Pros

Microsoft Teams is a very good easy to use a duplicate and changed version of Skype. Microsoft Teams can be used to do a number of different things that Skype cannot do.

Microsoft Teams on the good side can do a number of different things from starting a conversation to set reminders for groups or teams. Microsoft Teams can share files with anyone in your team with ease, and it does get deeper than that. Teams also do more than the usual chat software, like personalizing the software so it can fit your experience. If you have a full Office 365 package you will experience full Office 365 including tools such as Planner, Word, Powerpoint, Excel, Power BI. Teams has both Android and iOS apps that you can use to communicate with your colleagues with your smartphone.

Cons

But then again, Teams can get confusing. Uploading a file can be easy, but then again file structure can be complicated and can frustrate users (it frustrated me). Microsoft tries and makes it easy to use by separating the main features into categories like Chat, Teams, and Files to separate apps on the sidebar. This again over-confuses users (like it did to me) as everyone prefers it to be in one app like it was on Skype. It has compatibility issues, I have installed and used Teams in my MacBook but OneDrive synchronizing has stoped I have no idea on this issue.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

6.0/10
Arturo M.

Good software for team communication

Used Daily for 6-12 months
Reviewed on 2019/10/11
Review Source: Capterra

overall it is a good software, capable for quick and easy meetings and lots of integration with Microsoft products.
Maybe it lacks some fancy features like the ones you can find in GoToMeeting, but Teams is already included in some Microsoft business packages, so no separated config needed.

Pros

Teams aims to be a full communication software for developements teams. With this in mind, it includes both written and audio/video chat.
Something nice about Teams it is that the written chat is not a secondary feature behind the audio/video meetings, but it is part of the main feature.
It allows to create one-to-one chats, like a direct messaging software, but also allows to create team chats, group chats and so on. Is good to indicate that the teams can be defined as a different entity from the gropus and you can invite people from different teams to a same group, or maybe ivite a whole team to chat with some other people... it is very flexible regarding this.
Another interesting feature is the posibility to share files within a chat, and that the files are stored to be downloaded at any time while the chat is not deleted. And you can check the files shared on a group by just clicking on a button.
The same thing happens with the audio/video meetings. You can call a single person or several at a time. You can share screen to present something, request control of the presenter screen and also if using a Wacom tabled or a Microsoft Surface, you can share a whiteboard where every participant can draw.
Beside this, the quality of the audio/video calls is just perfect when you've a good internet connection.

Cons

It requires a very stable internet connection. Athough this is something common in video-conference software, with Teams is a bit extra problem since a network with ver little unstability causes the audio/video quality to drop too mucha and even kick you out of the meeting, after what you need to join again.
The inexistance of a native Linux client is also a really big downside for me.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Steve F.

The only product for business and office productivity but licensing is troublesome and expensive

Used Daily for 2+ years
Reviewed on 2019/10/10
Review Source: Capterra

All the Office products are a requirement for creating documents that are shareable and usable with others. They are all "feature-rich" and with them you can create documents and presentations that can really impress others. However, licensing and in particular the transfer of licenses is impossible for the pre-subscription products. There is no way to move such a license to a different PC without manual intervention of Microsoft people over the phone. Microsoft really wants to force users and corporations to move to a subscription service (Office 365) instead of purchasing and installing "Office Pro 2019". And because of that, there is no "upgrade path" for any of the pre-subscription products to the next version or to a subscription (Office 365). Besides changing their type of revenue and increasing their cash flow, they have gone way to far to prevent people from pirating their software. That effort has made the maintenance of their non-subscription products so very, very unfriendly and costly. And look out - Windows will become a subscription product soon and we will we will be paying a monthly/yearly fee to use it.

Pros

It is the de facto standard for creating all types of documents for daily use in an office. With an Office 365 subscription, you always have the latest versions available without having to buy an upgrade or manually download updates.

Cons

As the versions have progressed, all the products have become increasingly harder to use and they require in-depth knowledge of the Microsoft Ribbon in order to find the functions you need. The "help" documentation is poor at best and answers to operational and use questions are almost always found on other websites, not Microsoft's sites. The ribbon has been forced onto users and there is no way to revert to older versions of command lists and menus. And Microsoft does not provide the ability to search for commands and learn where they can be found in the ribbon. This makes it impossible to learn how to use the products by using them. I've used the products for years and I still, constantly, have to "google" to find where commands are and how to use them. Also, since all the Office products are constantly "improving", Ribbon and menus change in their method of organization which quickly invalidates any help you might find on Microsoft sites and other 3rd party sites. Instructions dealing with "click this and then click this and choose this" need to change with each version and they do not. Worst of all, Microsoft had decided to make all their "apps" into "tablet friendly" ones with larger buttons and greater spacing between buttons. This has reduced the area to display commands and made the ribbon and menus more complex with several more drop-downs and several more clicks required to get to the command you which has and continues to make the products harder to use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Office 365 Pricing

Starting from
US$6,00/month
Pricing options
Free Trial
Subscription
Value for money

Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly).
Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly).
Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).

Office 365 Features

  • Activity Tracking
  • Automatic Notifications
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Document Management
  • Document Storage
  • File Management
  • Search Functionality

  • API
  • Access Control
  • Activity Dashboard
  • Communication Management
  • Customizable Branding
  • Drag & Drop Interface
  • Permission Management
  • Projections
  • SSL Security
  • Third Party Integration

Additional information for Office 365

Key features of Office 365

  • Access files from any device
  • Blogs and wikis
  • Branded emails
  • Business-class email
  • Email and calendars
  • File sharing
  • Instant messaging
  • No additional hosting fees
  • Office web apps
  • Online meetings
  • PC-to-PC calling
  • Project-specific mailboxes
  • Remote mobile data wiping
  • Share files internally and externally
  • Shared calendars
  • Social networking
  • Voice and video calls
  • Website creation
  • eDiscovery Center

Benefits

Email and calendars
Take your email and calendar with you on business trips, with access from your computer or mobile device.

Website
Create an attractive website with no special skills required. Easy-to-use online tools will do the job for you.

Office Web Apps
Save your documents in the cloud and edit them from anywhere.

File Sharing
Collaborate with your colleagues online: Respond to comments and status updates made by partners, colleagues or customers. Store and organize important documents with 1TB of storage per user.

Instant Messaging
Use your computer for video calls and to conduct online meetings, or connect with your co-workers through instant messaging.

With native iOS and Android apps available for Word, Excel, Powerpoint, Outlook, OneNote, OneDrive, Skype for Business, and Microsoft Teams, Microsoft 365 helps you to be productive on the go.

Office 365 FAQs

Below are some frequently asked questions for Office 365.

Q. What type of pricing plans does Office 365 offer?

Office 365 offers the following pricing plans:

Starting from: US$6,00/month

Pricing model: Subscription

Free Trial: Available

Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly).
Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly).
Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).

Q. What are the main features of Office 365?

Office 365 offers the following features:

  • Access files from any device
  • Blogs and wikis
  • Branded emails
  • Business-class email
  • Email and calendars
  • File sharing
  • Instant messaging
  • No additional hosting fees
  • Office web apps
  • Online meetings
  • PC-to-PC calling
  • Project-specific mailboxes
  • Remote mobile data wiping
  • Share files internally and externally
  • Shared calendars
  • Social networking
  • Voice and video calls
  • Website creation
  • eDiscovery Center

Q. Who are the typical users of Office 365?

Office 365 has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Office 365 support?

Office 365 supports the following languages:

Arabic, Chinese (Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Q. What type of pricing plans does Office 365 offer?

Office 365 has the following pricing plans:

Subscription

Q. Does Office 365 support mobile devices?

Office 365 supports the following devices:

Android, iPhone, iPad

Q. What other apps does Office 365 integrate with?

Office 365 integrates with the following applications:

Accelo, Actionspace, Bitium, Brightspace, Customer Thermometer, GoToMeeting, Insightly, Pipeliner CRM, Project Insight, Seismic

Q. What level of support does Office 365 offer?

Office 365 offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials