Device Magic

Fast efficient data capture.

4,6 /5 (33 reviews) Write a Review!

Device Magic Overview

What is Device Magic?

Device Magic is a mobile forms software used by thousands of organizations worldwide every day. We help organizations make seamless digital transformations to eliminate paperwork, improve data collection processes, and increase operational efficiency by using mobile forms for data collection and delivery.

Use Device Magic to automate safety inspections, checklists, work reports, purchase orders, audits, invoices, and estimates.

With Device Magic you can:
- Use the drag-and-drop form builder to create mobile forms online from a laptop or desktop computer
- Include powerful fields in your forms such as: select questions, geotagging, date/time, calculations, image capture and annotation, signatures, barcode scans and sketches
- Collect data in remote areas, with or without an internet connection, using your own mobile devices
- Deliver data in a variety of formats, including PDF, Word Doc, text message, email, Spreadsheet and more
- Share data in real-time with customers and colleagues in any part of the world
- Group users and devices to control form access by team or department; assign roles and permissions to enhance security
- Send a single form to multiple Destinations - automate business processes by delivering your data exactly where you need it
- Create seamless business workflows through Integrations with Google Drive, Dropbox, Salesforce, ShareFile, SQL databases, Zapier, Podio and more

Device Magic Overview

Pricing

Starting from
US$25,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Plans start at $25 per device per month. Additional plans are available.


Device Magic Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India and 4 others, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Device Magic screenshot: Device Magic screenshot: Device Magic screenshot: Device Magic screenshot: Device Magic screenshot:

Device Magic Reviews

Device Magic Reviews

Overall rating
4,6
/
5
Excellent
23

Very good
7

Average
2

Poor
1

Terrible
0

Value for Money
4,1
Features
4,3
Ease of Use
4,4
Customer Support
4,6
91% recommended this app
Victor G.

Replaces Paper in any Industry

My clients in the food industry are finding it first rate for keeping records which are always complete, almost always accurate, and don't use any paper.
The more I use it the more I like it.


Jason M.

Very Pleased with Device Magic!

Device Magic has allowed us to implement a custom built in-house inventory management system, greatly enhancing our data on product flows, and saving us money and allowing greater flexibility than using a packaged software.


Chris W.

Easy to use, better reports from the field

Device Magic has made it easier for our subcontractors to understand and complete our survey forms. We are getting more complete form than with previous mobile form.


Linnea N.

One program replacing potentially many apps


Dan W.

Timing Saving at its best

Awesome. It makes filling in checklists a breeze.


Victor G.
Industry: Food & Beverages
Company size: 2-10 Employees

Replaces Paper in any Industry

Used Daily for 2+ years
Reviewed on 2019/09/17
Review Source: Capterra

My clients in the food industry are finding it first rate for keeping records which are always complete, almost always accurate, and don't use any paper.
The more I use it the more I like it.

Pros

Easy to use.
Easy to train users.
Versatile.
Excellent traceability of entries.

Cons

Some of the field options require an in-depth knowledge of how they work - the on-line guidance is often not brilliant. This is a pity, because when you master them you realise what you have been missing.

Response from Device Magic

Victor,

We're glad to hear both you and your clients find Device Magic to be first-rate for your record keeping! We also appreciate your feedback around our online support documentation for field options. We want them to be of use to you and other customers looking to customize and automate their processes even further, so we'll take this as an opportunity to revisit and clarify some of our existing how-to guides. Thanks again for taking the time to review our solution!

Miranda Cheatham, Marketing Program Manager

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jason M.
Industry: Food & Beverages
Company size: 11-50 Employees

Very Pleased with Device Magic!

Used Daily for 6-12 months
Reviewed on 2020/02/04
Review Source: Capterra

Device Magic has allowed us to implement a custom built in-house inventory management system, greatly enhancing our data on product flows, and saving us money and allowing greater flexibility than using a packaged software.

Pros

The flexiblity DeviceMagic provides in designing forms as well as "exporting" submissions to various other platforms is of great help to our Company!

Cons

An ability to access forms via web or on a laptop would be helpful.

Response from Device Magic

Hi Jason,

Thank you for the positive feedback! I'm delighted to hear how Device Magic's flexibility has allowed your team to tailor the product to your unique business needs. We look forward to helping you continue that enhanced workflow momentum! Regarding form access via the web, it looks like your current plan supports that feature. I'm having our customer success manager reach out to you shortly to chat more about how to accomplish this from your end.

Best,
Miranda Cheatham, Marketing Program Manager

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Chris W.
Industry: Renewables & Environment
Company size: 51-200 Employees

Easy to use, better reports from the field

Used Daily for 6-12 months
Reviewed on 2018/11/20
Review Source: Capterra

Device Magic has made it easier for our subcontractors to understand and complete our survey forms. We are getting more complete form than with previous mobile form.

Pros

Easy to set up and edit a form. Simple and intuitive to use in the field. Good feature set

Cons

It has had some bugs recently that have impacted end users. Need to have a better computer / browser interface to manage and view reports from the field.

Response from Device Magic

Hi Chris,
Thanks for sharing how Device Magic has improved survey and report completion for your subcontractors.
We appreciate your feedback. We have relayed your message to our support and development teams, and are working to ensure you have the best experience possible.

For specific issues, or features you'd like to see in the future, please reach out to our support team.

Thanks for being a valued customer!
Your Device Magic Team

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Linnea N.
Industry: Wine & Spirits
Company size: 51-200 Employees

One program replacing potentially many apps

Used Daily for 2+ years
Reviewed on 2020/08/15
Review Source: SoftwareAdvice

Pros

Creating simple forms is so simple, anyone can do the basics. Because it is so customizable, we use it for all sorts of reporting. Its versatility is the key to this app.

Cons

Google "Live" resources. In the ~2 years we have been using this feature they have never consistently updated. At its best it took almost a full day to see the changes and most of the time I cannot even force a sync. Customer service has tried helping multiple times.

I do not like that you cannot edit something after its been sent (and it save in the system). I wish we could fill out forms on the computer.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Dan W.
Industry: Mechanical or Industrial Engineering
Company size: 2-10 Employees

Timing Saving at its best

Used Daily for 2+ years
Reviewed on 2020/02/13
Review Source: Capterra

Awesome. It makes filling in checklists a breeze.

Pros

We fill in a lot of information for checking ratings of vehicles in excel and then send the information to device magic so that we don't run the risk of making mistakes because we are doing the same thing over and over.
I can also get my clients to sign up for a free account and add me as the email recipient so the data always comes in the same format.

Cons

The vba content in the help is very limited so for someone like myself who is self taught it can be a challenge.

Response from Device Magic

Hi Dan,

I loved reading how Device Magic has simplified your time spent on checklists while eliminating any duplicate entries. We appreciate your feedback around our expressions and formulas in the help center. We're constantly working on these documents to ensure they're reflected in a way that's simple and easy to digest for any user. If you're ever unsure of any content from our help documentation, you can always chat with our support team about any questions in the future. Thanks for allowing us the opportunity to improve!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,8/10
Based on 33 user ratings
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Device Magic Pricing

Device Magic Pricing

Starting from
US$25,00/month
Free Trial
Free
Subscription
Value for money

Plans start at $25 per device per month. Additional plans are available.

Plans start at $25 per device per month. Additional plans are available.

Value for Money
4,1/5
Based on 33 user ratings
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Device Magic Features

Device Magic Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4,3/5
Based on 33 user ratings
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Categories

Additional information for Device Magic

Additional information for Device Magic

Key features of Device Magic

  • Collect rich data
  • Custom branding
  • Dispatch pre-populated forms
  • Improved data quality
  • Online / offline capability
  • Submit data from anywhere

Benefits

Device Magic gives you the power of offline mobile forms. No signal required to collect data.

Quickly recreate your paper checklists, inspection forms, maintenance reports, and more by using the Device Magic online form builder. Simply drag and drop to add, remove, reorder and edit your questions.

Device Magic is ready to work with the tools your organization already uses. We've built direction integrations with Salesforce, SQL, Podio, Box, Slack, Geotab, Google Drive, Dropbox, and more.

Ensure that you keep your business running efficiently by capturing photos, locations or signatures on the job, right on your mobile device. With Device Magic, you can take a picture from the field, draw on the image with your finger, and submit it back to the office in real-time.

Trigger multiple actions whenever you submit a single form. Deliver photos to your Dropbox account, push a text message to a supervisor, email a completed invoice to a customer, even Dispatch another form – all by submitting one form.

Device Magic FAQs

Device Magic FAQs

Below are some frequently asked questions for Device Magic.

Q. What type of pricing plans does Device Magic offer?

Device Magic offers the following pricing plans:

Starting from: US$25,00/month

Pricing model: Free, Subscription

Free Trial: Available

Plans start at $25 per device per month. Additional plans are available.

Q. What are the main features of Device Magic?

Device Magic offers the following features:

  • Collect rich data
  • Custom branding
  • Dispatch pre-populated forms
  • Improved data quality
  • Online / offline capability
  • Submit data from anywhere

Q. Who are the typical users of Device Magic?

Device Magic has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Q. What languages does Device Magic support?

Device Magic supports the following languages:

English

Q. What type of pricing plans does Device Magic offer?

Device Magic has the following pricing plans:

Free, Subscription

Q. Does Device Magic support mobile devices?

Device Magic supports the following devices:

Android, iPhone, iPad

Q. What other apps does Device Magic integrate with?

Device Magic integrates with the following applications:

APIANT, Cyfe, LeadMaster, Mailchimp, Maintenance Care, ProjectManager.com, SafetySync, SugarCRM, Wordpress, Zendesk

Q. What level of support does Device Magic offer?

Device Magic offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials, FAQs