Box

Secure Content and File Sharing. Free Cloud Storage.

4,3 /5 (3759 reviews) Write a Review!

Box Overview

What is Box?

Box works in any browser and allows users to easily store and manage all their content online. It also lets users share files instantly and access documents from anywhere. No matter the device, get fast, easy access to documents, project plans, presentations and videos. Always have the latest pitch for customers, on or offline. Box makes it easy for administrators to maintain a central view of all content and users in their account through a powerful admin console.

Box Overview

Pricing

Starting from
US$5,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Starter: $5 per user/month
Business: $15 per user/month
Business Plus: $25 per user/month
Enterprise: Contact Box for detailed pricing information.

Box Personal is always free for one user.

Offers a 2 week free trial.


Box Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 3 others, India, Japan, Germany
Supported Languages
Dutch, English, French, German, Italian and 3 others, Japanese, Spanish, Swedish

Media

Manage access permissions to files
Track user activity visually from the activity dashboard
Upload or download files and folders, then add tags for simple organization
Search files and folders easily online, via desktop or mobile
Access and manage files conveniently in the cloud
Access Box files in custom applications through the Box API navigator
Box video Box screenshot: Manage access permissions to files Box screenshot: Track user activity visually from the activity dashboard Box screenshot: Upload or download files and folders, then add tags for simple organization Box screenshot: Search files and folders easily online, via desktop or mobile Box screenshot: Access and manage files conveniently in the cloud Box screenshot: Access Box files in custom applications through the Box API navigator

Box Reviews

Box Reviews

Overall rating
4,3
/
5
Excellent
1972

Very good
1234

Average
408

Poor
91

Terrible
54

Value for Money
4,3
Features
4,3
Ease of Use
4,4
Customer Support
4,2
85% recommended this app
Jolie H.

Organized and accessible

Box allows us to work collaboratively with teammates all over the world, both inside and outside our organization. The workflow is very smooth and we are able to make live updates to documents we work with regularly. The experience has been very positive and a big improvement over what we were using previously


Verified Reviewer

Good Free Version but expensive Business options

Storing documents in the cloud as a back-up solution, sharing documents with collaborators and clients.


Matthew G.

Preference really depends on how and when you entered the market


Connie S.

BOX

Overall its a much better platform I feel for sharing then Sharepoint.


Desiree W.

Great Product / Slightly Too Pricey for Individuals

Overall, I like Box. Better than Dropbox....maybe even better than pCloud as their UI is a bit dated and odd?...


Jolie H.
Industry: Wholesale
Company size: 51-200 Employees

Organized and accessible

Used Daily for 2+ years
Reviewed on 2019/09/25
Review Source: Capterra

Box allows us to work collaboratively with teammates all over the world, both inside and outside our organization. The workflow is very smooth and we are able to make live updates to documents we work with regularly. The experience has been very positive and a big improvement over what we were using previously

Pros

Box has great storage capacity and many useful tools for editing and syncing items. It's a very flexible, scalable tool

Cons

We rely on Box so much that on the few occasions that it has gone down temporarily, we have been stuck until it's come back online. The good news is that this has happened only once or twice in 3+ years.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Translation & Localization
Company size: Self Employed

Good Free Version but expensive Business options

Used Daily for 2+ years
Reviewed on 2021/01/12
Review Source: Capterra

Storing documents in the cloud as a back-up solution, sharing documents with collaborators and clients.

Pros

Uploads and downloads are fast, sharing files or folders is easy, as an editor or viewer, and it is easy to use.

Cons

The Business options are expensive for small businesses since they require you to purchase multiple licenses, not only one. If you get the Individual license you are not GDPR compliant, thus it turns out to be expensive for SMEs.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 7.0/10

Matthew G.
Industry: Computer Software

Preference really depends on how and when you entered the market

Reviewed on 2016/01/18
Review Source: SoftwareAdvice

Pros

They concentrated on the enterprise first, which is valid. Therefore security has always been tight, platform support is solid, and enterprise administration is very robust. Shared folders are great in a workplace and make everything very simple to get the right docs to the right people when they need them. Box is definitely an enterprise company, with the support to back up that claim.

Cons

I should start by saying I tried Box, Dropbox, and Drive head-to-head back when everyone was going to cloud-storage and my experience with Box since then has been on and off. I'm still a current user of Drive and Dropbox and I pay for both every month. Our office doesn't need the level of admin support Box provides, which is the only feature that puts it ahead of the competition.

Box was just never as feature complete as Dropbox, I don't want a separate cloud storage provider for business and for home use and Box lacked simple tools like automatic photo upload. As well, the web interface lacks and the uploads feel slower and more prone to error when compared to Dropbox. It's improved lately but it's still behind in file viewing support, etc.

Also paid users have a max file size!!! Unacceptable if you do any sort of video/graphics work.

Rating breakdown

Ease of Use

Likelihood to recommend: 4.0/10

Connie S.
Industry: Medical Devices
Company size: 501-1 000 Employees

BOX

Used Daily for 2+ years
Reviewed on 2020/11/29
Review Source: Capterra

Overall its a much better platform I feel for sharing then Sharepoint.

Pros

BOX is great for sharing information and large files, creating backup of information on to a network. It can mirror working off your harddrive where team members can then have access to the information.

Cons

Modifying file names or moving files around could be improved upon to be made even easier when sharing with organizing files.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Desiree W.
Industry: Internet
Company size: Self Employed

Great Product / Slightly Too Pricey for Individuals

Used Other for 1-5 months
Reviewed on 2020/03/15
Review Source: Capterra

Overall, I like Box. Better than Dropbox....maybe even better than pCloud as their UI is a bit dated and odd?...

Pros

It does offer 10GB of storage for free versus Dropbox only offering 2GB for free.

Cons

The only next option is the 100GB plan and it's $10 a month whereas Google One offer the same 100GB plan for only $1.99 a month. Now, I realize the better security and privacy potentially offered with Box versus a "big brother" such as Google is what could warrant an increased price. However, I'm not sure it needs to increase that much. Plus, it's confusing how they have an indicudual pro plan for $10 a month and 100GB and then a starter business plan with the same storage for $5 a month. I don't understand that and I think things should be more clear and make more sense.

Also, I'm having issues with Box Sync not working on my laptop. It just won't sync anymore other than the initial sync. I didn't feel like messing with it or dealing with customer service so I just uninstalled it from my laptop.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 9.0/10

User recommendation
8,4/10
Based on 3 759 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Box Pricing

Box Pricing

Starting from
US$5,00/month
Free Trial
Free
Subscription
Value for money

Starter: $5 per user/month
Business: $15 per user/month
Business Plus: $25 per user/month
Enterprise: Contact Box for detailed pricing information.

Box Personal is always free for one user.

Offers a 2 week free trial.

Starter: $5 per user/month
Business: $15 per user/month
Business Plus: $25 per user/month
Enterprise: Contact Box for detailed pricing information.

Box Personal is always free for one user.

Offers a 2 week free trial.

Value for Money
4,3/5
Based on 3 759 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Box Features

Box Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Data Import/Export
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
4,3/5
Based on 3 759 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Box

Additional information for Box

Key features of Box

  • Activity monitoring
  • Admin and security controls
  • Approval process control
  • Assignment management
  • Automatic updates
  • Box Sync
  • Collaboration invites
  • Collaboration tools
  • Collaborative review
  • Collaborative workspace
  • Commenting
  • Compliance management
  • Configurable workflow
  • Content visibility & management
  • Customizable branding
  • Customized administrative user roles
  • Data encryption
  • Data loss prevention (DLP)
  • Data migration
  • Data syncrhonization
  • Delivery notes
  • Document distribution
  • Document editing
  • Document management
  • Document review
  • Document storage
  • Document tracking
  • Due date tracking
  • Edit documents in the cloud
  • File management
  • File sharing links
  • HIPAA compliance
  • Metadata management
  • Microsoft SharePoint
  • Mobile access
  • Offline access
  • Online storage
  • PCI compliance
  • Password protected sharing
  • Permission management
  • Preview functionality
  • Prioritizing
  • Progress tracking
  • Project management
  • Project notes
  • Project planning
  • Real time notifications
  • Real time online note-taking
  • Real time visibility
  • Remote document access
  • SSL & at-rest encryption
  • Search functionality
  • Secure data storage
  • Security & encryption
  • Session & account management
  • Single sign on
  • Software development kit
  • Task management
  • Third party integration
  • Two-factor authentication
  • User & security reporting
  • User access controls
  • User management
  • Version management
  • Watermarking
  • Workflow automation
  • Workflow templates

Benefits

Content Management
Box is a simple, scalable and affordable solution to manage documents, media and all content online. Share files as a link. Sync files on the desktop. It’s file sharing, reinvented.

Mobile Access
Users can access, share and collaborate on files anywhere through our award-winning mobile apps. Share folders in a tap, exchange feedback or save files for offline access.

Online Workspaces
Users can turn any folder into a workspace to share with colleagues or outside clients. Exchange documents online. Track changes with version history. Assign basic tasks.

Administrative Controls
Box makes it easy to add and manage users through a centralized admin console. Set access permissions and passwords. Get SSL file encryption.

Integrate with Business Software
Box lets users seamlessly integrate and access content in other leading business applications like Google Apps, Salesforce, NetSuite, Microsoft SharePoint and others.

Box FAQs

Box FAQs

Below are some frequently asked questions for Box.

Q. What type of pricing plans does Box offer?

Box offers the following pricing plans:

Starting from: US$5,00/month

Pricing model: Free, Subscription

Free Trial: Available

Starter: $5 per user/month Business: $15 per user/month Business Plus: $25 per user/month Enterprise: Contact Box for detailed pricing information. Box Personal is always free for one user. Offers a 2 week free trial.

Q. What are the main features of Box?

Box offers the following features:

  • Activity monitoring
  • Admin and security controls
  • Approval process control
  • Assignment management
  • Automatic updates
  • Box Sync
  • Collaboration invites
  • Collaboration tools
  • Collaborative review
  • Collaborative workspace
  • Commenting
  • Compliance management
  • Configurable workflow
  • Content visibility & management
  • Customizable branding
  • Customized administrative user roles
  • Data encryption
  • Data loss prevention (DLP)
  • Data migration
  • Data syncrhonization
  • Delivery notes
  • Document distribution
  • Document editing
  • Document management
  • Document review
  • Document storage
  • Document tracking
  • Due date tracking
  • Edit documents in the cloud
  • File management
  • File sharing links
  • HIPAA compliance
  • Metadata management
  • Microsoft SharePoint
  • Mobile access
  • Offline access
  • Online storage
  • PCI compliance
  • Password protected sharing
  • Permission management
  • Preview functionality
  • Prioritizing
  • Progress tracking
  • Project management
  • Project notes
  • Project planning
  • Real time notifications
  • Real time online note-taking
  • Real time visibility
  • Remote document access
  • SSL & at-rest encryption
  • Search functionality
  • Secure data storage
  • Security & encryption
  • Session & account management
  • Single sign on
  • Software development kit
  • Task management
  • Third party integration
  • Two-factor authentication
  • User & security reporting
  • User access controls
  • User management
  • Version management
  • Watermarking
  • Workflow automation
  • Workflow templates

Q. Who are the typical users of Box?

Box has the following typical customers:

Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business

Q. What languages does Box support?

Box supports the following languages:

Dutch, English, French, German, Italian, Japanese, Spanish, Swedish

Q. Does Box support mobile devices?

Box supports the following devices:

Android, iPhone, iPad

Q. What other apps does Box integrate with?

Box integrates with the following applications:

Datafield, Device Magic, DocuSign, ONLYOFFICE, SeamlessGov, SnapLogic, Teamwork, Wimi, Workfront, Wrike

Q. What level of support does Box offer?

Box offers the following support options:

FAQs, Knowledge Base, Forum