Box

Secure Content and File Sharing. Free Cloud Storage.

4,3 /5 (3699 reviews) Write a Review!

Box Overview

What is Box?

Box works in any browser and allows users to easily store and manage all their content online. It also lets users share files instantly and access documents from anywhere. No matter the device, get fast, easy access to documents, project plans, presentations and videos. Always have the latest pitch for customers, on or offline. Box makes it easy for administrators to maintain a central view of all content and users in their account through a powerful admin console.

Box Overview

Pricing

Starting from
US$5,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Starter: $5 per user/month
Business: $15 per user/month
Business Plus: $25 per user/month
Enterprise: Contact Box for detailed pricing information.

Box Personal is always free for one user.

Offers a 2 week free trial.


Box Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 3 others, India, Japan, Germany
Supported Languages
Dutch, English, French, German, Italian and 3 others, Japanese, Spanish, Swedish

Media

Manage access permissions to files
Track user activity visually from the activity dashboard
Upload or download files and folders, then add tags for simple organization
Search files and folders easily online, via desktop or mobile
Access and manage files conveniently in the cloud
Access Box files in custom applications through the Box API navigator
Box video Box screenshot: Manage access permissions to files Box screenshot: Track user activity visually from the activity dashboard Box screenshot: Upload or download files and folders, then add tags for simple organization Box screenshot: Search files and folders easily online, via desktop or mobile Box screenshot: Access and manage files conveniently in the cloud Box screenshot: Access Box files in custom applications through the Box API navigator

Box Reviews

Box Reviews

Overall rating
4,3
/
5
Excellent
1932

Very good
1221

Average
401

Poor
91

Terrible
54

Value for Money
4,3
Features
4,3
Ease of Use
4,4
Customer Support
4,2
85% recommended this app
Travis w.c. M.

On the Go or From Home

I don't see any reason to change to another product or service, so long as the price remains competetive.


Phoebe T.

Great for Team Accessibility

Box is user-friendly which has allowed my team and I to overcome problems of needless time consumption. Research projects take up a lot of time because of the amount of data that needs to be uploaded and analyzed. However, Box has enabled my team to effectively work together and independently while maintaining the ethical guidelines of research.


Dave T.

Box is decent online the app for the computer is a nightmare.

It is good at why it does. Better apps would make it much better and possibly the best in my opinion.


Matthew G.

Preference really depends on how and when you entered the market


Graeme S.

Box It Up!

My experience has been very good. Box makes it easy access my files and documents wherever I am; a true on-demand application that's there when you need it.


Travis w.c. M.
Industry: Environmental Services
Company size: 2-10 Employees

On the Go or From Home

Used Daily for 2+ years
Reviewed on 2020/02/25
Review Source: Capterra

I don't see any reason to change to another product or service, so long as the price remains competetive.

Pros

Box excels at one thing -- making documents accessible from anywhere. This amounts to benefits of efficiency and freedom to work on the go. Being able to access from any machine, particularly on a phone where other services often fail, enhances my ability to address customer's needs.

Cons

There's no indication when a file is open by another user. This has led to multiple users editing a document, and those documents don't merge well or at all, leaving a red exclamation point indicating there's an issue or an alternate file. We've lost some work this way. As a small company, this is manageable with clearer communication between employees, but I foresee this being an issue as we grow.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Phoebe T.
Industry: E-Learning
Company size: 51-200 Employees

Great for Team Accessibility

Used Daily for 1+ year
Reviewed on 2020/04/06
Review Source: Capterra

Box is user-friendly which has allowed my team and I to overcome problems of needless time consumption. Research projects take up a lot of time because of the amount of data that needs to be uploaded and analyzed. However, Box has enabled my team to effectively work together and independently while maintaining the ethical guidelines of research.

Pros

As a tutor and a researcher, I love being able to upload videos of lesson plans and lectures so that my team and those I am working for are able to look back on what I said. Another thing I love about Box is how you can share multiple files with anyone you want and you are able to view who has downloaded something to maintain privacy and confidentiality. Box is especially useful for big groups of people. Everything is extremely accessible and easy to learn how to use. I recommend Box to my colleagues in research who want a safe way of maintaining confidentiality in research projects.

Cons

I do not have any problems with Box so far and I have been using Box for most of my college experience. I have used it for research, tutoring, and collaboration projects.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Dave T.
Industry: Higher Education
Company size: 10 000+ Employees

Box is decent online the app for the computer is a nightmare.

Used Daily for 2+ years
Reviewed on 2020/10/21
Review Source: Capterra

It is good at why it does. Better apps would make it much better and possibly the best in my opinion.

Pros

We have unlimited box space at work. It’s great for that reason and we store all our research on box. It’s easy to organize and share and easily find past data.

Cons

The apps are not great. Windows version never uploads correctly for me. My boss with make updates and I don’t see them. It has caused a few issues. The Mac version crashes on me a lot. The app for iOS is ok though.

Rating breakdown

Ease of Use

Likelihood to recommend: 7.0/10

Matthew G.
Industry: Computer Software

Preference really depends on how and when you entered the market

Reviewed on 2016/01/18
Review Source: SoftwareAdvice

Pros

They concentrated on the enterprise first, which is valid. Therefore security has always been tight, platform support is solid, and enterprise administration is very robust. Shared folders are great in a workplace and make everything very simple to get the right docs to the right people when they need them. Box is definitely an enterprise company, with the support to back up that claim.

Cons

I should start by saying I tried Box, Dropbox, and Drive head-to-head back when everyone was going to cloud-storage and my experience with Box since then has been on and off. I'm still a current user of Drive and Dropbox and I pay for both every month. Our office doesn't need the level of admin support Box provides, which is the only feature that puts it ahead of the competition.

Box was just never as feature complete as Dropbox, I don't want a separate cloud storage provider for business and for home use and Box lacked simple tools like automatic photo upload. As well, the web interface lacks and the uploads feel slower and more prone to error when compared to Dropbox. It's improved lately but it's still behind in file viewing support, etc.

Also paid users have a max file size!!! Unacceptable if you do any sort of video/graphics work.

Rating breakdown

Ease of Use

Likelihood to recommend: 4.0/10

Graeme S.
Industry: Entertainment
Company size: 2-10 Employees

Box It Up!

Used Daily for 2+ years
Reviewed on 2020/10/08
Review Source: Capterra

My experience has been very good. Box makes it easy access my files and documents wherever I am; a true on-demand application that's there when you need it.

Pros

Box is a very good cloud-based document storage application. It allows easy customization for file structures and has an excellent phone app, which gives it greater utility.

Cons

I have had limited success attempting text-searches in Box. This is a true limitation when you have thousands of files.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 7.0/10

User recommendation
8,4/10
Based on 3 699 user ratings
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Box Pricing

Box Pricing

Starting from
US$5,00/month
Free Trial
Free
Subscription
Value for money

Starter: $5 per user/month
Business: $15 per user/month
Business Plus: $25 per user/month
Enterprise: Contact Box for detailed pricing information.

Box Personal is always free for one user.

Offers a 2 week free trial.

Starter: $5 per user/month
Business: $15 per user/month
Business Plus: $25 per user/month
Enterprise: Contact Box for detailed pricing information.

Box Personal is always free for one user.

Offers a 2 week free trial.

Value for Money
4,3/5
Based on 3 699 user ratings
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Box Features

Box Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
4,3/5
Based on 3 699 user ratings
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Categories

Additional information for Box

Additional information for Box

Key features of Box

  • Activity monitoring
  • Admin and security controls
  • Approval process control
  • Assignment management
  • Automatic updates
  • Box Sync
  • Collaboration invites
  • Collaboration tools
  • Collaborative review
  • Collaborative workspace
  • Commenting
  • Compliance management
  • Configurable workflow
  • Content visibility & management
  • Customizable branding
  • Customized administrative user roles
  • Data encryption
  • Data loss prevention (DLP)
  • Data migration
  • Data syncrhonization
  • Delivery notes
  • Document distribution
  • Document editing
  • Document management
  • Document review
  • Document storage
  • Document tracking
  • Due date tracking
  • Edit documents in the cloud
  • File management
  • File sharing links
  • HIPAA compliance
  • Metadata management
  • Microsoft SharePoint
  • Mobile access
  • Offline access
  • Online storage
  • PCI compliance
  • Password protected sharing
  • Permission management
  • Preview functionality
  • Prioritizing
  • Progress tracking
  • Project management
  • Project notes
  • Project planning
  • Real time notifications
  • Real time online note-taking
  • Real time visibility
  • Remote document access
  • SSL & at-rest encryption
  • Search functionality
  • Secure data storage
  • Security & encryption
  • Session & account management
  • Single sign on
  • Software development kit
  • Task management
  • Third party integration
  • Two-factor authentication
  • User & security reporting
  • User access controls
  • User management
  • Version management
  • Watermarking
  • Workflow automation
  • Workflow templates

Benefits

Content Management
Box is a simple, scalable and affordable solution to manage documents, media and all content online. Share files as a link. Sync files on the desktop. It’s file sharing, reinvented.

Mobile Access
Users can access, share and collaborate on files anywhere through our award-winning mobile apps. Share folders in a tap, exchange feedback or save files for offline access.

Online Workspaces
Users can turn any folder into a workspace to share with colleagues or outside clients. Exchange documents online. Track changes with version history. Assign basic tasks.

Administrative Controls
Box makes it easy to add and manage users through a centralized admin console. Set access permissions and passwords. Get SSL file encryption.

Integrate with Business Software
Box lets users seamlessly integrate and access content in other leading business applications like Google Apps, Salesforce, NetSuite, Microsoft SharePoint and others.

Box FAQs

Box FAQs

Below are some frequently asked questions for Box.

Q. What type of pricing plans does Box offer?

Box offers the following pricing plans:

Starting from: US$5,00/month

Pricing model: Free, Subscription

Free Trial: Available

Starter: $5 per user/month Business: $15 per user/month Business Plus: $25 per user/month Enterprise: Contact Box for detailed pricing information. Box Personal is always free for one user. Offers a 2 week free trial.

Q. What are the main features of Box?

Box offers the following features:

  • Activity monitoring
  • Admin and security controls
  • Approval process control
  • Assignment management
  • Automatic updates
  • Box Sync
  • Collaboration invites
  • Collaboration tools
  • Collaborative review
  • Collaborative workspace
  • Commenting
  • Compliance management
  • Configurable workflow
  • Content visibility & management
  • Customizable branding
  • Customized administrative user roles
  • Data encryption
  • Data loss prevention (DLP)
  • Data migration
  • Data syncrhonization
  • Delivery notes
  • Document distribution
  • Document editing
  • Document management
  • Document review
  • Document storage
  • Document tracking
  • Due date tracking
  • Edit documents in the cloud
  • File management
  • File sharing links
  • HIPAA compliance
  • Metadata management
  • Microsoft SharePoint
  • Mobile access
  • Offline access
  • Online storage
  • PCI compliance
  • Password protected sharing
  • Permission management
  • Preview functionality
  • Prioritizing
  • Progress tracking
  • Project management
  • Project notes
  • Project planning
  • Real time notifications
  • Real time online note-taking
  • Real time visibility
  • Remote document access
  • SSL & at-rest encryption
  • Search functionality
  • Secure data storage
  • Security & encryption
  • Session & account management
  • Single sign on
  • Software development kit
  • Task management
  • Third party integration
  • Two-factor authentication
  • User & security reporting
  • User access controls
  • User management
  • Version management
  • Watermarking
  • Workflow automation
  • Workflow templates

Q. Who are the typical users of Box?

Box has the following typical customers:

Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business

Q. What languages does Box support?

Box supports the following languages:

Dutch, English, French, German, Italian, Japanese, Spanish, Swedish

Q. What type of pricing plans does Box offer?

Box has the following pricing plans:

Free, Subscription

Q. Does Box support mobile devices?

Box supports the following devices:

Android, iPhone, iPad

Q. What other apps does Box integrate with?

Box integrates with the following applications:

AppFusions, Datafield, Device Magic, DocuSign, SeamlessGov, SnapLogic, Teamwork, Wimi, Workfront, Wrike

Q. What level of support does Box offer?

Box offers the following support options:

FAQs, Knowledge Base, Forum