Box

Box

Secure Content and File Sharing. Free Cloud Storage.

4.3/5 (3366 reviews)

Box Overview

Box works in any browser and allows users to easily store and manage all their content online. It also lets users share files instantly and access documents from anywhere. No matter the device, get fast, easy access to documents, project plans, presentations and videos. Always have the latest pitch for customers, on or offline. Box makes it easy for administrators to maintain a central view of all content and users in their account through a powerful admin console.

Pricing

Starting from
€4,50/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa

Supported Languages

Dutch, English, French, German, Italian and 3 others, Japanese, Spanish, Swedish

Box Reviews

Overall rating
4.3/5
84% positive reviews
1734
Excellent
1107
Very good
385
Average
86
Poor
54
Terrible
Verified Reviewer

Reliable, Safe, Cloud Storage

Used Daily for 2+ years
Reviewed on 2019/09/12
Review Source: Capterra

I have been very happy with Box. I have had not issues that I can think of. Box Sync is being phased out [YES!] in favor of Box Drive, which is their new file streaming service. I love how even though with Box Drive, the files are not actually on my computer, they are available instantly as needed. It is the exact same feature, but much better implemented in my opinion than OneDrive Files On-Demand and Google Drive File Stream provide.

Pros

Ease of use. It is simple, whatever is in your Box Drive folder is what is on Box. It is very easy to share files with others. Files are safe, and I would recommend them to anyone.

Cons

Some users have to use a secure DAV connection, and Box severely throttles DAV connections. Moving files around using this takes a lot of time, BUT it does work for now.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

9.0/10
Zahra H.

Stable Storage Solution

Used Daily for 2+ years
Reviewed on 2019/08/28
Review Source: Capterra

Its good, overall i have no complaints.

Pros

Its a stable solution. The free plan was good but we moved to Business because that's what we needed it for. So the mobile apps are good, desktop sync is instant and there are no hiccups involving security, privacy, sync, uploads and management

Cons

You can't really move your main folder of storage once it has been set up. I initially wanted it on Drive D, now I wish to move it, but Box doesn't allow it. I will need to uninstall and then reinstall the whole damn thing for the shift to take place. Dropbox didnt have this problem. Yes I use both.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Leonardo F.

Great for Content Marketing on Startups!

Used Daily for 1+ year
Reviewed on 2019/06/26
Review Source: Capterra

When we started our business a few years ago, we did not have enough capital to spend on tools or rather we wanted to invest in more important equipment. That is when I got introduced to Box. Their product quality and security are as good as Dropbox. We never had a security breach or lost a file, and since we offer content marketing services, the number of files we upload and download monthly is too many.

Pros

The speed to download and upload every single file

Cons

It is not as good as Dropbox, but if you are starting your business and want to save a good amount of money it is an ideal choice.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Sadaf G.

One stop cloud for all your syncing, sharing and collaborating needs

Used Daily for 1+ year
Reviewed on 2019/04/03
Review Source: Capterra

Box is an online cloud-based content management software that is particularly helpful when you need to store, edit and share all your data and documents from one place. We have a business account with Box and have been using the same since more than a year. It is fairly simple to use, with updates coming out once in a while showcasing new features. The software interfaces seamlessly with the office suite (Office 365 or others), therefore allowing users to use it via their computer, and not necessarily through the website or app. However, it does consume tons of storage space on your computer, therefore I'd definitely recommend only syncing the files to be used rather than syncing all folders you're collaborating on.
Box is undoubtedly a great tool for virtual teams collaborating from different locations as sharing, uploading and syncing data is simple and stress-free. My team and I literally work through Box all day, and are always on the same page when it comes to our projects, as each one of us can view the other's uploaded documents on Box and continue working on the same. Additionally, managing and filing documents in one secure storage have become uncomplicated. For us, it reduces the chances of repeating the same work and error. of course, error; and also saving precious time not looking for files and folders all over.

Pros

Box allows users to upload all kinds of files of different formats (documents, images, video, drawing packages, zipped folders etc.) to its webpage (or app on phone/tablet) with ease. These uploaded documents can be shared with relevant team members, while also keeping them private from others where necessary. Shareable with the help of the link, Box files are easy to update, one can either edit in the browser itself or download to do the same. It is easy to track the activity of users, like who has viewed, downloaded and edited the files. This is a great tool when collaborating with colleagues through the web as all changes in a particular document/content are updated in real time and everybody working on that project can track changes and updates.
I consider Box to be a reliable, simplified and secure software that I am able to utilize abundantly on a daily basis with my team. It is accessible anywhere and everywhere with a stable internet connection. One can simply drag and drop files and folders to Box and it will get uploaded instantly. This works wonders when you are out of office (for example, site or travelling) and your team needs to access the documents you've been working on or vice versa.
Also, it is possible to have Box sync (as a standalone app) set up on your computer and aids easy syncing without the need to log in every time.

Cons

When compared to its competitors (Google Drive/OneDrive), Box does look a bit unappealing owing to its price tag. It offers four plans, the most inexpensive one being Standard (for personal use I presume), followed by Business, Business Plus and Enterprise. Small and medium-sized firms can make do with the average priced Business and Business Plus offerings. However, I don't think that I would invest in it if for my personal use.
Secondly, for files such as .dwg and .rar do not open as a preview and have to be downloaded for viewing. This poses a problem for me as I have to review large drawing packages and downloading them just for review is quite a hassle. Would love if these little aspects are fixed for the upcoming updates.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Mary B.

Easy file sharing from desk, laptop, phone...

Used Daily for 2+ years
Reviewed on 2018/09/12
Review Source: Capterra

I love Box and tell everyone I interview about Box. We are a 70% remote group and depend on Box for sharing information and collaborating on projects. Applicants ask, "How do you manage a dispersed work force?" and "How do people maintain a sense of team?" "Box," I say, "is a big component."

Pros

1. Sharing files is simple, no matter who you want to share with and no matter from what device. You can share a document with someone inside or outside of the organization without giving up control of the document. No need for someone outside of the organization to upload any software in order to access the shared document.
2. As an HR professional I find Box to be a great tool for collaborating with hiring managers. I set up a system for resume sorting that allows hiring managers to see just those resumes selected for their review, and allows the manager to move the candidates ahead in the hiring process, or not, as desired. I can then take action based on their actions in Box. It's very efficient. As a small business we do not need expensive, extensive stand-alone software for applicant tracking. Box allows us to record our decision making process
3. Largely intuitive, but in case you need a bit of help, the webinars and how-to videos are very easy to follow.
4. I can access, read and send documents from my phone. Very helpful for those moments at the beach when you realize you forgot to send a document to your boss. It's happened.

Cons

1. I work mostly from an old Mac. I find some of the interface less smooth than from my PC. For example, when I create a Word doc within Box while using my Mac, the Mac defaults to Text Edit instead of Word. I suspect that's user error, though.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10

Box Pricing

Starting from
€4,50/month
Pricing options
Free Trial
Free
Subscription
Value for money

Starter: €4.50 per user/month
Business: €13.50 per user/month
Enterprise: Contact Box for detailed pricing information.

Box Personal is always free for one user.

Offers a 2 week free trial.

Box Features

  • API
  • Access Control
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Customizable Branding
  • Document Management
  • Document Storage
  • File Management
  • Permission Management
  • SSL Security
  • Search Functionality
  • Third Party Integration

  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Chat
  • Communication Management
  • Drag & Drop Interface
  • Projections

Additional information for Box

Key features of Box

  • Activity monitoring
  • Admin and security controls
  • Approval process control
  • Assignment management
  • Automatic updates
  • Box Sync
  • Collaboration invites
  • Collaboration tools
  • Collaborative review
  • Collaborative workspace
  • Commenting
  • Compliance management
  • Configurable workflow
  • Content visibility & management
  • Customizable branding
  • Customized administrative user roles
  • Data encryption
  • Data loss prevention (DLP)
  • Data migration
  • Data syncrhonization
  • Delivery notes
  • Document distribution
  • Document editing
  • Document management
  • Document review
  • Document storage
  • Document tracking
  • Due date tracking
  • Edit documents in the cloud
  • File management
  • File sharing links
  • HIPAA compliance
  • Metadata management
  • Microsoft SharePoint
  • Mobile access
  • Offline access
  • Online storage
  • PCI compliance
  • Password protected sharing
  • Permission management
  • Preview functionality
  • Prioritizing
  • Progress tracking
  • Project management
  • Project notes
  • Project planning
  • Real time notifications
  • Real time online note-taking
  • Real time visibility
  • Remote document access
  • SSL & at-rest encryption
  • Search functionality
  • Secure data storage
  • Security & encryption
  • Session & account management
  • Single sign on
  • Software development kit
  • Task management
  • Third party integration
  • Two-factor authentication
  • User & security reporting
  • User access controls
  • User management
  • Version management
  • Watermarking
  • Workflow automation
  • Workflow templates

Benefits

Content Management
Box is a simple, scalable and affordable solution to manage documents, media and all content online. Share files as a link. Sync files on the desktop. It’s file sharing, reinvented.

Mobile Access
Users can access, share and collaborate on files anywhere through our award-winning mobile apps. Share folders in a tap, exchange feedback or save files for offline access.

Online Workspaces
Users can turn any folder into a workspace to share with colleagues or outside clients. Exchange documents online. Track changes with version history. Assign basic tasks.

Administrative Controls
Box makes it easy to add and manage users through a centralized admin console. Set access permissions and passwords. Get SSL file encryption.

Integrate with Business Software
Box lets users seamlessly integrate and access content in other leading business applications like Google Apps, Salesforce, NetSuite, Microsoft SharePoint and others.

Box FAQs

Below are some frequently asked questions for Box.

Q. What type of pricing plans does Box offer?

Box offers the following pricing plans:

Starting from: €4,50/month

Pricing model: Free, Subscription

Free Trial: Available

Starter: €4.50 per user/month
Business: €13.50 per user/month
Enterprise: Contact Box for detailed pricing information.

Box Personal is always free for one user.

Offers a 2 week free trial.

Q. What are the main features of Box?

Box offers the following features:

  • Activity monitoring
  • Admin and security controls
  • Approval process control
  • Assignment management
  • Automatic updates
  • Box Sync
  • Collaboration invites
  • Collaboration tools
  • Collaborative review
  • Collaborative workspace
  • Commenting
  • Compliance management
  • Configurable workflow
  • Content visibility & management
  • Customizable branding
  • Customized administrative user roles
  • Data encryption
  • Data loss prevention (DLP)
  • Data migration
  • Data syncrhonization
  • Delivery notes
  • Document distribution
  • Document editing
  • Document management
  • Document review
  • Document storage
  • Document tracking
  • Due date tracking
  • Edit documents in the cloud
  • File management
  • File sharing links
  • HIPAA compliance
  • Metadata management
  • Microsoft SharePoint
  • Mobile access
  • Offline access
  • Online storage
  • PCI compliance
  • Password protected sharing
  • Permission management
  • Preview functionality
  • Prioritizing
  • Progress tracking
  • Project management
  • Project notes
  • Project planning
  • Real time notifications
  • Real time online note-taking
  • Real time visibility
  • Remote document access
  • SSL & at-rest encryption
  • Search functionality
  • Secure data storage
  • Security & encryption
  • Session & account management
  • Single sign on
  • Software development kit
  • Task management
  • Third party integration
  • Two-factor authentication
  • User & security reporting
  • User access controls
  • User management
  • Version management
  • Watermarking
  • Workflow automation
  • Workflow templates

Q. Who are the typical users of Box?

Box has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What languages does Box support?

Box supports the following languages:

Dutch, English, French, German, Italian, Japanese, Spanish, Swedish

Q. What type of pricing plans does Box offer?

Box has the following pricing plans:

Free, Subscription

Q. Does Box support mobile devices?

Box supports the following devices:

Android, iPhone, iPad

Q. What other apps does Box integrate with?

Box integrates with the following applications:

AppFusions, Datafield, Device Magic, DocuSign, SeamlessGov, SnapLogic, Teamwork Projects, Wimi, Workfront, Wrike

Q. What level of support does Box offer?

Box offers the following support options:

FAQs, Forum, Knowledge Base