About Booker

Beat out your competition with Booker's award winning salon and spa software, the all-in-one platform that understands you'd rather be focusing on your clients instead of manually handing all the day-to-day tasks. Booker will help you manage your appointment bookings, POS, membership and loyalty programs, all while attracting new clients and keeping them coming back. Access your Booker account 24/7, anywhere, all on Booker's secure, cost-effective, and convenient, cloud-based software.

Our Platform is built around 5 main pillars of business management:

Attract: Land bookings from new clients on your website, and on partner sites like Facebook, Yelp, MapQuest, and more.

Book: Give your customers the freedom to make appointments anytime with online, social and mobile booking options.

Sell: Manage and optimize your point-of-sale, payment processing, eCommerce, and gift card sales, all from one platform.

Manage: Take control of your employee, customer, and inventory data with easy-to-use tracking and reporting tools.

Retain: Build lasting relationships with customers using retention tools that provide the right message at the right time.

Pricing starting from:

US$129,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Booker

Key benefits of Booker

  • Gain insight into where your business is thriving and where you need to makes changes with one system that tracks and reports on all of your activities.

  • Expand your reach and drive more bookings from new consumers on the Booker Marketing Network’s partner sites.

  • Give your customers flexible booking options so they can connect with you anytime, anywhere, on any device.

  • Store your business data safely and securely in the cloud, and have access to your key information whenever and wherever you need it.

  • Provide flexible access for your staff with unique logins, view privileges, and anytime access to their schedule on mobile or desktop.

  • Enhance your customers’ in-person experience with convenient mobile check-ins, purchases, and payment processing.

  • Save time managing your employee’s schedules and appointments with real-time calendar and booking updates.

  • Retain more customers using service and purchase trends to inform customized emails, offers, and packages that will drive repeat visits and increased revenue.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$129,00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Booker

    Images

    Booker Software - Booker scheduling
    Booker Software - Booker appointments
    Booker Software - Booker messages
    Booker Software - Booker payment
    Booker Software - Booker customers
    Booker Software - Booker membership plans
    Booker Software - Booker products
    Booker Software - Set up an ecommerce store in Booker
    Booker Software - Use the calendar in Booker to shedule your appointments and book rooms
    Booker Software - Booker lets customers book from Facebook
    Booker Software - Offer services and deals from your Booker webiste
    Booker Software - Customer satisfaction survey in Booker
    Booker Software - Customer loyalty points in Booker
    Booker Software - Booker lets you access appointments reports
    Booker Software - Manage your product inventory in Booker
    Booker Software - Use Booker to see your regular schedule
    Booker Software - View recent appointments in Booker
    Booker Software - Use Booker's marketing network to promote your business
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    Features

    Total features of Booker: 82

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Attendance Management
    • Automated Scheduling
    • Barcode / Ticket Scanning
    • Before & After Pictures
    • Billing & Invoicing
    • Booking Management
    • Booth Rental Management
    • CRM
    • Calendar Management
    • Calendar Sync
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Clock In / Out
    • Commission Management
    • Confirmation/Reminders
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customizable Branding
    • Customizable Fields
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Data Synchronization
    • Discount Management
    • Electronic Signature
    • Email Marketing
    • Employee Database
    • Employee Management
    • Employee Portal
    • Employee Scheduling
    • Employee Self Service
    • For Salons and Spas
    • Gift Card Management
    • Group Scheduling
    • Inventory Management
    • Inventory Tracking
    • Loyalty Program
    • Marketing Automation
    • Multi-Location
    • Online Booking
    • Online Payments
    • Online Time Clock
    • Ordering Automation
    • Payment Processing
    • Payroll & Commissions
    • Payroll Management
    • Point of Sale (POS)
    • Purchasing & Receiving
    • Real Time Reporting
    • Real-time Scheduling
    • Recurring Appointments
    • Referral Tracking
    • Reminders
    • Reporting/Analytics
    • Reservations Management
    • Retail Inventory Management
    • Retail POS
    • Room Booking
    • SMS Marketing
    • SMS Messaging
    • Sales Reports
    • Schedule Distribution
    • Shift Swapping
    • Social Media Integration
    • Task Scheduling
    • Third Party Integrations
    • Time & Expense Tracking
    • Time Clock
    • Transaction History
    • Treatment Packages
    • Website Integration
    • eCommerce Management

    Alternatives

    Mindbody

    4,0
    #1 Alternative to Booker
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    Phorest

    4,8
    #2 Alternative to Booker
    In addition to helping salons to effortlessly manage stock, staff and sales, Phorest Salon Software gives users the...

    Vagaro

    4,7
    #3 Alternative to Booker
    Vagaro is a web-based solution for salon, wellness and fitness center owners to promote their business, manage staff,...

    Mangomint

    5,0
    #4 Alternative to Booker
    Mangomint is a salon and spa management software designed to help independent salons, spas, massage studios, and nail...

    Reviews

    Overall rating

    4,1 /5
    (928)
    Value for Money
    3,9/5
    Features
    3,9/5
    Ease of Use
    4,2/5
    Customer Support
    4,1/5

    Already have Booker?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 928
    Ashely S.
    Overall rating
    • Industry: Consumer Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Book It!

    Reviewed on 2018/10/11

    Pros

    Booker is a godsend for so many salons. It is very user-friendly and they have implemented the use of embedded training videos for all the features; this is a wonderful tool and works very well for people who are visual learners, which most stylists happen to be. For salon managers and owners, Booker offers a variety of tools: time-clock, sales tracking, inventory, tip allocation, expenditures/budgets, etc. Being a web-based software, it's very easy to add a widget or embed a link on your website and/or Facebook page to allow customers to easily schedule themselves for services. In addition, there is a built-in point of sale system that makes it easy to check out clients without needing to switch over to another program and/or system.

    Cons

    The downside to being a web-based software: if the server is down or there is an issue with the website, you cannot access your calendar or your point of sale system. Booker has been awesome enough to provide a separate website where they allow you to report issues of the system being down and also announcing known issues. Their customer service makes up for this issue.

    Michael C.
    Overall rating
    • Industry: Medical Practice
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Using it for our Med Spa

    Reviewed on 2019/09/24

    Booker does what we need, support has always been responsive and it is easy to use.

    Booker does what we need, support has always been responsive and it is easy to use.

    Pros

    Ease of use so, easy to train. In the Day Spa industry front desk turnover is frequent so it is nice to be able to quickly show a new gal how to use the system.

    Cons

    We were previously Salon Iris customers and I am a programmer. With access to the database on that system I could run queries on anything in the database. Booker does not provide access to the SQL database so that is not possible. I do however have all of the reports that I need.

    Also, it would be nice to have the ability to set access a little more granular. For example, if I give a gal access to look at gift card balances, I will also have given her access to modify gift card balances.

    Alternatives Considered

    DaySmart Salon

    Reasons for Choosing Booker

    We were with a franchise that required Booker for a year.

    Switched From

    DaySmart Salon

    Reasons for Switching to Booker

    Mandated by Francise
    Johann Q.
    Overall rating
    • Industry: Cosmetics
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Overall a good product

    Reviewed on 2021/12/09

    It’s a good product that finally reached maturity with all the recent updates.

    It’s a good product that finally reached maturity with all the recent updates.

    Pros

    They’ve been doing a lot of upgrades over the past year.

    Cons

    Not always designed with practicality in mind.

    Valerie R.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Run away. Pick a different software

    Reviewed on 2021/12/03

    Disastrous.
    Software routinely down for "maintenance". Booker deletes our client data and claims...

    Disastrous.
    Software routinely down for "maintenance". Booker deletes our client data and claims they haven't -- yet, client data is missing for all 958 clients for this year alone (2021).
    Booker software doesn't allow duplicates to be merged without hours of attempts.
    Booker forces clients to have a unique email when scheduling online -- makes it impossible for families that use a shared email (think parent scheduling for the children).

    Pros

    Friendly install/setup team. Friendly customer help staff.
    You are able to write your own descriptions for services to be scheduled through online portal.

    Cons

    Unable to download a full backup of our data. -- even though the Agreement says you, the business, own your data, and are entitled to a FULL copy of all your data. Booker tech support have indicated in writing that they don't know how to provide its clients with a copy of their data, and have no intent of treating this as an important requirement.

    Alternatives Considered

    Phorest, Fresha, Mindbody and Rosy

    Reasons for Choosing Booker

    Leprechaun is PC based. We need to allow clients to schedule online. We need staff to see their schedule from their personal devices.

    Reasons for Switching to Booker

    ease of use. reliability. cost
    Heba M.
    Overall rating
    • Industry: Consumer Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Good but customer support is lacking.

    Reviewed on 2021/10/29

    Pros

    Very easy to use and customize. Easy to access from anywhere.

    Cons

    Expensive and lots of down time. Expensive for adding more features. Lots of reporting issues but customer service isn’t helpful

    Alternatives Considered

    Mindbody

    Reasons for Switching to Booker

    Mind body was very focused on classes
    Showing 5 reviews of 928 Read all reviews

    Booker FAQs

    Below are some frequently asked questions for Booker.

    Booker offers the following pricing plans:

    • Starting from: US$129,00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Essential $129: Manage your schedule, sell services, and streamline everyday tasks. Accelerate $195: Keep your clients coming back with email campaigns and text confirmations. Ultimate $395: Grow your business with advanced marketing tools, automations & analytics.

    Booker has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Booker supports the following languages:

    English

    Booker supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Booker integrates with the following applications:

    Clover, Facebook for Business, Google Analytics 360, Google Calendar, Keap, Mailchimp, Twitter

    Booker offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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