Ordoro

Ordoro

Shipping, Inventory, and Everything In Between

4.7/5 (55 reviews)

Ordoro Overview

Tackle shipping, inventory, and everything in between, all in one app with Ordoro. We act as a command center for all things shipping and inventory, accelerating your workflow and helping you manage orders and product across your entire multichannel business.

INVENTORY MANAGEMENT

Connect your sales channels with Ordoro and arm yourself with powerful inventory tools while also keeping your inventory aligned and organized.

- Auto-sync inventory quantities throughout every integrated channel
- Use our kitting feature to bundle multiple SKUs into a single unit for sale
- Issue purchase orders (POs) to your suppliers through the app when it’s time to restock
- Monitor inventory stored with a 3PL by integrating it with Ordoro

SHIPPING MANAGEMENT

Access useful shipping features, integrations with shipping carriers, and cost-effective rates to efficiently get your orders from A to B.

- Ship all of your orders from all channels of your business in one place
- Accelerate your workflow with our Automation Rules and Shipping Presets
- Print shipping labels with easily, whether in batches or individually
- Cut shipping costs with our discounted rates of up to 67% via USPS
- Fulfill with any of our integrated carriers, like USPS, FedEx, UPS, Canada Post, and DHL International
- Keep tabs on every order as it makes its way to the customer

DROPSHIPPING

Sit back, dropship, and relax with our hands-off, automated dropshipping capabilities.

- Assign products to their appropriate vendors
- Automatically or manually send dropshipments to those vendors
- Activate a Vendor Portal that cuts down on the back and forth by allowing your vendors to log in, get all of the order information they need, and fulfill orders on their own

OPEN API

Our open API lets you connect custom-built and up-and-coming channels with Ordoro.

- Tinker with our open API to integrate any and all channels that you please, from custom-made carts to fresh-on-the-market marketplaces
- Streamline workflows with your 3PLs, dropshippers, or accountants by connecting them to Ordoro via the API

ADVANCED ANALYTICS

Whether they’re sales or supply-side, all of the channels plugged into Ordoro allow the app to collect loads of multichannel insights into your business.

- Sift through a variety of metrics, like shipping costs, revenue, and cash tied in inventory
- Find top customers, regions, and products
- Evaluate the performance of your partners by analyzing carrier costs, dropshipper efficiency, and more
- Segment the data by channel if need be

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, Europe, United Kingdom, United States

Supported Languages

English

Ordoro Reviews

Overall rating
4.7/5
95% positive reviews
46
Excellent
6
Very good
1
Average
1
Poor
1
Terrible
Chrystal D.

Top Notch Service

Used Daily for 1+ year
Reviewed on 2016/10/26
Review Source: Capterra

Ordoro lets me manage orders from multiple sites, in one place! I can see orders and print shipping labels from Etsy, eBay, and my own business site. Being able to bulk print labels makes things go a lot faster. The pre-set options are extensive (even flat-rate padded envelopes, which cost more than regular flat-rate envelopes). It's easy too, to reprint labels (they save as PDFs). And it's easy to cancel labels too for a refund. I have only ever used USPS, but you can load money for other shipping services like UPS. Any time I've had an issue, Ordoro customer service has been amazingly quick to respond.

Pros

The ability to manage orders from multiple sites in one place. And it can communicate with e-commerce sites, to let people know their order shipped and to mark the order as shipped on those sites. PLUS the postage is significantly discounted.

Cons

Sometimes I get error messages communicating with my sites.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Tina Y.

Excellent App and Excellent Customer Service To Back It Up!

Used Daily for 1+ year
Reviewed on 2016/07/22
Review Source

I spent about a month thoroughly searching for the right backend fulfillment software for my eCommerce business. I read up on numerous blogs, articles, and reviews. There were definitely some big name guys out there that I considered, but at the end of the day, I went with Ordoro and I'm so glad I did! I would highly recommend Ordoro to anyone else looking for a fulfillment app for their business.

Pros

-Easy to navigate and user friendly interface.
-Technically advanced and professional level quality.
-Great features(especially the deep discounts off of regular USPS rates!)
-Fantastic customer service for all your technical questions.
-Many features that can be added on an as-needed basis. You only pay for what you need which is great!
-Affordable
-Reliable technology

Cons

I honestly cannot think of any at this time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Paul M.

Does what it says....BUT

Reviewed on 2014/09/08
Review Source: Capterra

I have been using ORDORO for about 8 months. It generally does what is says it does, BUT.

Pros: Easy to set up and get running. If you have a lot of SKUs from other places, you can import it with spreadsheets. Shipping module is simple and easy for the most part.

Cons: Kit/bundle totals do not add up correctly and WILL cause you to oversell if your inventory gets low. I have pointed this out to them repeatedly and their response has ranged from "no one else is having problems with it" to "We know about it but it is low on the priority to get fixed". I have many kits with 10 of an item. If your inventory level is 6, it will tell your sales channels that you have a full kit to sell! If your inventory level is 16, it will tell your sales channels that you have 2 kits to sell! Since when does 6/10 = 1?
If you make a mistake with the description or SKU, you CANNOT edit it yourself! You have to put in a help ticket!
For $200 a month I expected better.

Response from ordoro

Response from Jagath Narayan, CEO of Ordoro. (I have spoken to this customer personally over phone many times over the past few months.)

Paul, Thank you for the detailed review. Here are my comments.

Kits: We understand this corner-case you mention. Ordoro's kit calculations round up. So, if you are low on inventory, the rounding error may show one unit left when you have only a 'fractional' unit left. We are fixing this in the next version of kitting.

Customer Support: I agree there are some things you need a help ticket for. But as you know, we respond to these requests within the same day, if not within minutes. We offer unlimited phone support because we know our users sometimes stretch the product beyond what it is built to do. Unlimited phone support is also our way of identifying new features.

Pricing: You fit in the $199 plan based on high usage (multiple channels, advanced features like kits, large number of SKUs). Thank you for being an Ordoro customer for this past year.

Rating breakdown

Ease of Use
Customer Support

Zachary A.

The automation and customization has changed the way we ship!!

Used Daily for 1+ year
Reviewed on 2017/10/23
Review Source: Capterra

our mail orders went from being manually written across 3 platforms to automated and updated seamlessly across our 3 sites.

Pros

We really enjoy the automation and customization. We can pull orders from multiple sales channels. We can create manual orders and mass upload data as needed. We have all of our orders in one place and once shipped Ordoro then updates those orders not just locally but also across our other platforms. The shipping rates are also extremely competitive and we are paying way less than we were with basic postal rates.

Cons

We wish some of the branding options were included in the basic plan, having said that the start plan is perfect for smaller organizations that have outgrown their current manual method and are seeking a Goldilocks automated solution

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Justin A.

Been using Ordoro for years and couldn't be more grateful.

Reviewed on 2015/03/20
Review Source

Ordoro handles all of our shipping. Our brand, My Magic Mud, has gone from 1 location to 270 in a 9 month period and this solution has grown with us. For the price, there's nothing out there I'd rather use. They also save us a lot on shipping with their discounted USPS rates. I have no affiliation with them nor reason to write this review other than out of gratitude for the technology they've created that allows my little startup to compete with large companies.

Pros

It's unbelievably functional for the price. Saves on shipping as well. Ship fast and in bulk in seconds. I can process and ship out a hundred orders in just a few hours. Great pricing packages for small to medium size operations. Integrates well with BigCommerce and Amazon. Good inventory tracking. Constantly updating functionality.

Cons

I'd like to see more control over saving customer profiles. When I type a customer name, it saves the data and populates fields automatically, but I'd like to save changes and have control over what it future populates for easy reorder management. Doesn't have any good system for accounting that I could find. I also think Ordoro needs to provide some solid reporting mechanisms. But none of this stuff should be a deal breaker for any startup, smaller operation. Definitely not robust enough for larger companies or major fulfillment centers, but this software was created to empower the little guy!

Ordoro Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Try Ordoro, completely free, for 15 days.
Access the best USPS shipping rates in the industry!
Includes FREE support and training.

Ordoro Features

  • API
  • Activity Tracking
  • Auditing
  • Inventory Management
  • Third Party Integration
  • Workflow Management

  • Activity Dashboard
  • Audit Trail
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics

Additional information for Ordoro

Key features of Ordoro

  • Amazon FBA and Seller Fulfilled Prime integrations
  • Amazon, eBay, Etsy integrations
  • Auto sync inventory across sales channels
  • Automatic tracking to customers
  • Automatic, hands-free dropshipping
  • Automatically route dropship orders
  • Barcode scanning functionality
  • Best shipping rates in industry
  • Branded packing slips
  • Business Analytics
  • Central hub for your ecommerce
  • Customer management
  • Free training and support
  • Magento, 3dcart, Shopsite integrations
  • Multi-user, multi-location
  • Order splitting
  • Pre-filled international custom forms
  • Printing shipping labels in batch
  • Product kitting/bundling
  • Purchase Orders
  • Shipping rate comparison
  • Shopify, BigCommerce, WooCommerce integrations
  • USPS, UPS, Fedex, Canada Post, DHL integrations
  • Vendor Portal allowing vendors to fulfill their orders
  • Vendor portal

Benefits

  • A unified shipping, order and inventory management app.
  • Get a single console to manage all these aspects of your ecommerce operations.
  • Avoid using multiple disconnected apps.
  • Get the lowest shipping rates in the industry.
  • Small businesses can start small and then scale as they need more features.

  • GetApp Analysis

    Ordoro is a web-based app for shipping and inventory management that consolidates all your sales channels, shippers, and vendors in one console. It helps retailers organize all their back-office operations from a single location, enabling anyone selling on eBay, Amazon, Etsy, and/or their own website to manage their post-order operations such as shipping, supplier management, inventory management, dropshipping, and analytics without needing several disparate software tools.

    Integration with UPS, FedEx, USPS, and Canada Post enables businesses to take advantage of cheaper commercial shipping rates, and its scalable pricing model, allowing retailers to easily expand their operations. Some of Ordoro’s core features include multichannel order management, shipping, unified inventory management, business analytics and reporting, and dropshipping.

    Ordoro is a responsive, clutter-free, and easy-to-use shipping and inventory management software that aggregates all your sales channels in one location.

    What is Ordoro?

    Equipped with a simple, clean design that’s intuitive and responsive, Ordoro combines shipping and inventory management in one app. This means a more tightly integrated back-office experience, no data transfer issues, and no switching between several different applications. It simplifies order management across multiple channels and keeps inventory in sync across all your stores. Ordoro also has an open API that enables integrations with home-grown systems or other third-party apps, ensuring seamless data sharing between applications.

    Ordoro streamlines the shipping process so your orders get out the door in half the time. The app automates dropshipping by routing your incoming orders to the correct supplier. Each Ordoro plan includes free setup consultation, free unlimited phone support, and unlimited users.

    Ordoro supports multiple sales channels and simplifies the usually tedious back-office operations tied with each order.

    Ordoro Main Features

    Multichannel Order Management

    There are various ways you can sell your products online: ecommerce stores, your website, eBay, Amazon, Etsy, Facebook, Pinterest, comparison sites – the list goes on. While this is good news, taking orders from many different channels can be a pain, particularly considering the back-office responsibilities associated with each sale.

    Ordoro’s multichannel order management system consolidates your orders from different channels, splits orders into multiple shipments, and keeps track of what’s happening with each order as it goes through the fulfillment cycle. Orders are automatically imported from Ordoro-supported sales channels, but over-the-phone orders can be entered as well.

    Orders from supported sales channels are automatically uploaded into Ordoro.

    Shipping

    Ordoro connects with UPS, FedEx, Canada Post, and USPS where users get discounted rates. The app ensures all shipping addresses are valid, and tracking numbers are reported back to customers. Ordoro has a rate check functionality that allows you to compare shipping rates across all your shippers before creating a shipping label.

    It also supports batch shipping, so you save not just time but money through commercial shipping rates. From the Shipments page, select the orders you want shipped and click Create Labels. Complete the shipping details, and Ordoro then syncs your shipper to generate, and then print, the shipping labels.

    To speed up the shipping process, Ordoro has a shipping rules function that enables you to set up automation logic based on a customer’s choice of shipping method. For example, for standard shipping, orders are automatically shipped via USPS.

    Integration with shippers such as USPS, UPS, and FedEx speeds up the shipping process.

    Unified Inventory Management

    Inventory management is tricky business, more so if you’re managing multiple stores and channels. Ordoro’s unified inventory management feature aggregates your inventory across multiple sales channels and ensures inventory quantities stay in sync. It tracks inventory changes as orders are received and products are replenished, and pushes out updated information to all your stores.

    Ordoro also employs a kitting engine that lets you package your products into kits. The batch supplier setup function allows you to add new suppliers straight from the Products page and assign several products to a supplier. To restock, you will only need to click on “order more” and purchase orders can be sent out from within Ordoro. The goods receipts associated with each purchase order automatically updates your inventory.

    Because all your sales channels are in one place, your inventory figures are synced across all channels.

    Business Analytics and Reporting

    Ordoro’s business analytics and reporting feature provides actionable insights into your operations. Metrics tracked include:

    • sales and profitability by brand, channel, or date range
    • shipping efficiency metrics, such as actual time to ship orders out, and shipping costs incurred versus charged
    • inventory stats, including costs on top-selling items so you know which products to put up on sale
    • top-selling products
    • and even your top customers per channel or date range

    This feature is available for Pro customers with plans at $199 per month and above.

    Ordoro's business analytics and reporting functionality gives you snapshots and detailed insights into how your business is faring.

    Dropshipping

    Ordoro’s dropshipping management feature simplifies the entire dropshipping process by routing orders, or parts of orders, directly to vendors for fulfillment. It automates order routing and supports both single-order and batch dropshipping.

    To get started, assign your products to your supplier partners. As you process orders in Ordoro, the app then recognizes which orders are for dropshipping and automatically forwards them to the supplier. Suppliers then receive an email instructing them to ship products to a customer.

    Batch dropshipping can be set up by selecting the products you need dropshipped, followed by the supplier from the Dropship Options dropdown menu.

    Ordoro Integrations

    Ordoro integrates with a number of useful apps that include shopping cart platforms such as Shopify, BigCommerce, WooCommerce, Magento, 3dcart, and ShopSite; marketplaces like Amazon, eBay, and Etsy; shippers UPS, FedEx, USPS, and Canada Post; Shopify’s POS system; and fulfillment by Amazon FBA.

    Ordoro Pricing

    Ordoro has two pricing categories: Basic for shipping only, and Pro for shipping and inventory. Basic is free for up to 50 orders per month and costs $25 per month for unlimited orders. Pro is priced at $39 per month for up to 100 orders, $99 for up to 300, $199 for up to 700, and $299 for up to 1,500.

    For enterprises with higher sales volumes, pricing can be obtained from the Ordoro sales team. A 15-day free trial of all features is also available.

    Ordoro Bottom Line

    • Inventory management app with integrated shipping
    • Syncs inventories across all storefronts and channels
    • Integrates with commonly used ecommerce apps such as Shopify, BigCommerce, WooCommerce, Magento, and ShopSite
    • Comes with a clean, intuitive, and responsive user interface
    • Takes the pain out of shipping and dropshipping
    • Open API that extends the platform’s capabilities

    Ordoro FAQs

    Below are some frequently asked questions for Ordoro.

    Q. What type of pricing plans does Ordoro offer?

    Ordoro offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Try Ordoro, completely free, for 15 days.
    Access the best USPS shipping rates in the industry!
    Includes FREE support and training.

    Q. What are the main features of Ordoro?

    Ordoro offers the following features:

    • Amazon FBA and Seller Fulfilled Prime integrations
    • Amazon, eBay, Etsy integrations
    • Auto sync inventory across sales channels
    • Automatic tracking to customers
    • Automatic, hands-free dropshipping
    • Automatically route dropship orders
    • Barcode scanning functionality
    • Best shipping rates in industry
    • Branded packing slips
    • Business Analytics
    • Central hub for your ecommerce
    • Customer management
    • Free training and support
    • Magento, 3dcart, Shopsite integrations
    • Multi-user, multi-location
    • Order splitting
    • Pre-filled international custom forms
    • Printing shipping labels in batch
    • Product kitting/bundling
    • Purchase Orders
    • Shipping rate comparison
    • Shopify, BigCommerce, WooCommerce integrations
    • USPS, UPS, Fedex, Canada Post, DHL integrations
    • Vendor Portal allowing vendors to fulfill their orders
    • Vendor portal

    Q. Who are the typical users of Ordoro?

    Ordoro has the following typical customers:

    Freelancers, Mid Size Business, Non Profit, Small Business

    Q. What languages does Ordoro support?

    Ordoro supports the following languages:

    English

    Q. What type of pricing plans does Ordoro offer?

    Ordoro has the following pricing plans:

    Subscription

    Q. Does Ordoro support mobile devices?

    We do not have any information about what devices Ordoro supports

    Q. What other apps does Ordoro integrate with?

    Ordoro integrates with the following applications:

    BigCommerce, Miva, QuickBooks, Shipwire, Shipwire, Shopify, TPSynergy, Twitter, UPS Ready, Xero

    Q. What level of support does Ordoro offer?

    Ordoro offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials