About Yesware

Yesware helps high-performing sales teams do meaningful email outreach at scale. If you need to drive more revenue through email outreach, but complex enterprise sales software is overkill - try Yesware. Yesware's Outlook and Gmail add-on lives right inside your inbox, tracks your activity, and easily integrates with the tools you already use. Companies like Yelp, Experian and Teach for America use Yesware to build better pipeline and increase conversions to closed-won.


Key benefits of Yesware

SINCE 2010, YESWARE STAYED LIGHTWEIGHT ON PURPOSE:

Heavy Enterprise Sales Platforms
- Feature bloat
- Unnecessary bells and whistles

Yesware
- Carefully built to give you only the features you need
- Still feels organic in your inbox

DEPLOYMENT SPEED:

Heavy Enterprise Sales Platforms
- 6+ month onboarding process
- Setup fees and add-ons
- Adds friction for your sales process

Yesware
- Takes 60 seconds to implement
- Option to self-serve the whole way
- Remove friction from your sales process

WE'LL NEVER MAKE YOU OVERHAUL YOUR SALES PROCESS:

Heavy Enterprise Sales Platforms
- Diverts your energy towards maintaining the tool, rather than closing deals
- Creates more work than necessary

Yesware
- Aligns with how you already do email outreach
- Enables your strategy, not consume it


Images

Yesware Software - Email Tracking
Yesware Software - Campaigns
Yesware Software - Meeting Scheduler
Yesware Software - Email Templates
Yesware Software - Salesforce Integration
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Yesware Software - Email Tracking
Yesware Software - Campaigns
Yesware Software - Meeting Scheduler
Yesware Software - Email Templates
Yesware Software - Salesforce Integration

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Starting Price

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Pricing Options

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Ease of Use

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Value for Money

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Reviews

Overall rating

4.3 /5
(175)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.0/5

Already have Yesware?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 175
Dan
Dan
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool for sales people.

Reviewed on 2018/11/27

Pros

The email tracking is accurate and the mail merge feature is great

Cons

Analytics not very useful. Not much data.

Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Yesware is an important tool to support my high performance as a sales person

Reviewed on 2017/11/10

Yesware helps me be efficient, effective and productive as a sales rep. I also am able to see...

Yesware helps me be efficient, effective and productive as a sales rep. I also am able to see which emails perform the best (both individual and on a team basis). Knowing when someone opens or clicks an email is great leverage in the sales cycle! I of course never mention this to the prospect, however it allows me to manage my pipeline effectively.

Pros

The visibility created from email tracking is extremely useful! I love knowing when someone opens or clicks on an email. In addition, I save a ton of time by using the templates feature. All my emails also sync directly to Salesforce, which saves a ton of time and energy and keeps me organized! Mail Merge and Reporting are also neat, although I use those less frequently.

Cons

The email editing software is a bit wonky on the web, but works great within gmail. That's really the only con I have - everything else is top notch!

Mish
Overall rating
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Stay away from this product!

Reviewed on 2019/06/03

Frustrating and out of pocket.

Frustrating and out of pocket.

Pros

Its great being able to review if someone has opened your email - IF your email even gets sent!

Cons

- Product does NOT send your scheduled emails & keeps them in your drafts

- Yesware is not able to match their product well enough with Gmail which causes "environmental errors" - Yesware quote. Meaning, Yesware is comfortable moving this issue onto Gmail, the user or bad luck.

- Yesware will not refund your money when they can't inform of why their product did not send

- Yesware templates are more than below average with limited: font selection, size selection or colour coding. Their layout within their templates are completely restricted. This means you cannot upload anything from a photo to a gif without some type error or layout dysfunction.

- Yesware customer service is delayed. If you have a design issue or need guidence they won't respond within 1-2 working days. They attribute this to being based in the USA, however, continue to market towards customers in all times zones.

- Yesware do not permit public google reviews for open disclosure of issues and limitation of their service.

Verified Reviewer
Overall rating
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great Email Activity Tracking!

Reviewed on 2020/07/13

Yesware has more features that what we are currently using such as email campaigns but we are happy...

Yesware has more features that what we are currently using such as email campaigns but we are happy with the way that it syncs Gmail emails to Salesforce as we use Salesforce as our main system of record.

Pros

We use Yesware to sync Gmail activity into Salesforce in order to maintain and improve sales team efficiency. Other than one occurrence when a users connection from Yesware to Salesforce unexpectedly dropped, we have had no other issues and the automatic tracking of emails sent and also emails that have been opened, clicked and replied to has proven very beneficial for our company. Yesware send me a weekly report of all tracked email activity from the past 7 days which is a nice feature.

Cons

Yesware did unexpectedly lose the connection to Salesforce for one of our users which resulted in some emails not being included in our reporting, but the Customer Service team were very responsive to investigate.

E'lona
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Yesware is a life saver and worth every penny

Reviewed on 2018/05/17

Pros

So I actually used Yesware when it first came out and merged over to the paid version for a little while. I left my company and didn't need. Now that I have my little side hustle going, I came back to Yesware and can truly say it has been a vital point for email tracking, attachment tracking, setting reply reminders, and using templates. Prospecting hasn't become a pain and I'm in love with the new Appointment feature!

Cons

I don't have any "Cons," but more so a gripe. Yesware's only CRM integration is with Salesforce. I'm a solopreneur and Salesforce is way too big for me. I use a different, free, CRM that suits my needs and it's a popular CRM that has many other integrations... except Yesware. It would be nice to be able to integrate with Yesware with other CRMs. The only way to "integrate" is to save outbound emails via bcc with your CRM's custom email that will sort your emails inside of the CRM.

Showing 5 reviews of 175 Read all reviews

Yesware FAQs

Below are some frequently asked questions for Yesware.

Yesware offers the following pricing plans:

  • Starting from: US$19.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Yesware offers a free forever plan, after which pricing scales based on the number of seats, as well as functionality needed: Pro: $15/user/month (billed annually) or $19/user/month (billed monthly) Premium: $35/user/month (billed annually) or $45/user/month (billed monthly) Enterprise: $65/user/month (billed annually) or $85/user/month (billed monthly)

Yesware has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Yesware supports the following languages:

English

Yesware supports the following devices:

Yesware integrates with the following applications:

Batchbook, Dropbox DocSend, Gmail, Google Calendar, Google Workspace, Highrise, Insightly, LinkedIn Sales Navigator, Microsoft 365, Microsoft Outlook, Microsoft Teams, NetSuite, Nutshell, Pipedrive, Relenta, Salesforce Sales Cloud, SugarCRM, Zoom Workplace

Yesware offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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