About Crazy Egg

Crazy Egg combines four tools:

Heatmap - A picture of where people clicked on your site. It let's you see what is hot and what is not.

Confetti - Find out where people click and and what brings them there.

Scrolllmap - Shows how far down people are scrolling, so you know at what point people leave the page.

Overlay - Learn more about each element on your page.

Key benefits of Crazy Egg

With Crazy Egg you can improve your website without the high costs. It is very easy to install, with simple and intuitive interface. It allows you to immediately optimize your website based on your visitors usage patterns.

Devices

Business size

S M L

Markets

Australia, Canada, China, Germany, United Kingdom and 3 others, India, Japan, United States

Supported Languages

English

Images

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Crazy Egg screenshot: Crazy Egg screenshot: Crazy Egg screenshot: Crazy Egg screenshot: Crazy Egg screenshot:

Features

Total features of Crazy Egg: 63

  • A/B Testing
  • Activity Dashboard
  • Activity Tracking
  • Annotations
  • Assessment Management
  • Audience Targeting
  • Behavior Tracking
  • Behavioral Analytics
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Campaign Tracking
  • Competitive Analysis
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Visualization
  • Dynamic Content
  • Element Analytics
  • Engagement Analytics
  • For Sales Teams/Organizations
  • For Websites
  • Funnel Analysis
  • Goal Setting / Tracking
  • Heatmaps
  • Keyword Tracking
  • Multiple Site Management
  • Multivariate Testing
  • Pageview Tracking
  • Performance Metrics
  • Problem Area Alerts
  • Quantitative Metrics
  • Radial Mapping
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Site Search Tracking
  • Split Testing
  • Statistical Analysis
  • Surveys & Feedback
  • Tagging
  • Templates
  • Test Scheduling
  • Third Party Integrations
  • Time on Site Tracking
  • Usability Testing
  • User Interaction Tracking
  • Video recording/Transcriptions
  • Visitor Tracking
  • Visual Analytics
  • Visual Editor
  • Web Traffic Reporting
  • Website Analytics
  • Workflow Management

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Reviews

Overall rating

4,5 /5
(70)
Value for Money
4,1/5
Features
4,4/5
Ease of Use
4,5/5
Customer Support
4,1/5

Already have Crazy Egg?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 70
Joshua T.
Overall rating
  • Industry: Internet
  • Company size: 11-50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Crazy Egg nails user experiance

Reviewed on 2019/05/04

Every time we sign a new client we recommend crazy egg as an option, and every time a client uses...

Every time we sign a new client we recommend crazy egg as an option, and every time a client uses it we almost always end up use the user data to suggest changes that helps improve the conversion rates on the site.

Pros

The level of information you get from this software is insane. Being able to tell if users are clicking on something expecting a link has made a huge difference in how we design and review websites. That alone has helped us create a better funnel to get users to convert.

Cons

There really wasn't much I didn't like about the software, I felt the customer service was a little slow at times. Other than that this is a really great piece of software to help improve the overall experience on your site.

Andrew M.
Overall rating
  • Industry: Computer Software
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great product but better for the price for a small-mid sized business

Reviewed on 2020/03/17

Bottom line Crazy Egg allows you to make informed decisions to increase conversion and enhance the...

Bottom line Crazy Egg allows you to make informed decisions to increase conversion and enhance the user experience on your website. If there were no other similar products I would have no issue continuing to use Crazy Egg even with the cons of the product.

Pros

Crazy Egg does what it needs to, deliver valuable insights through various features to make informed decisions to increase conversion and user experience on your website. Crazy Egg was the first paid product I used for heat mapping, scroll, click data etc. It served me well and is a must have tool in the marketing tech stack.

Cons

I didn't like to have to set up the pages to track in Crazy Egg vs. other products that allowed you to look at any page without setting them up. As a small-mid sized business budget also became a reason for switching away from Crazy Egg with other competitive products that delivered the same or better experience at less cost as we scaled. I would still use Crazy Egg in a heart beat but have moved on for competitive products.

Nathan S.
Overall rating
  • Industry: Publishing
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

It works...

Reviewed on 2019/02/16

Pros

Easy ti integrates with external applications. A simple way to visualize clicks on your website.

Cons

Crazyegg only has heat mapping with very limited visualizations. There are other services out there that provide more information than CrazyEgg.

Response from Crazy Egg

Hello Nathan!

Thanks for the feedback. We're confused by the commentary though which say:
1) We have much more than heatmapping. Actually, our toolset is quite robust and competitive with 5 different maps (heat, scroll, attention, list, overlay), User Recordings, A/B Testing (one of the only tools on the market with both maps and A/B Testing), and a WYSIWYG Editor.
2) Limited Visualizations. Our entire product is built on visualizations. We also go a step further than just onsite visualizations based on how we let you review and visualize different audience sources and referrers.

This feels like quite a disconnect from our current offering. Would love to connect with you and understand why your experience with the product is so different from what we offer. It has to be a messaging or communication gap on our side which is why I'm eager to connect and learn more. Thanks for taking the time to write and share this!

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 201-500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Easy to use, does what it does well

Reviewed on 2021/02/05

Great and easy tool to use - if you are only after what they offer, it is great. But you sort of...

Great and easy tool to use - if you are only after what they offer, it is great. But you sort of end uo wanting more...

Pros

Really easy to set up and you are ready to go in minutes. The tools it does offer is easy to use, and gives great insights. The different heatmap overlays are great.

Cons

It lacks a few elements you would expect from a comprehensive CRO tool - theres no funnel analysis and setup that links to your recordings and heatmaps, and no form analysis. At the price point of the tool, you would have expected it

Response from Crazy Egg

Hi, Thanks for taking the time to write this review. We have a very aggressive product roadmap and your feedback will help us with prioritization. Thank you.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Premium Heatmapping and A/B Testing

Reviewed on 2020/05/06

Pros

Excellent heatmapping and A/B testing. When benchmarked against Hotjar & Optimizely, Crazy Egg won out.

Cons

Hotjar offers a free plan with nearly all the features of the Crazy Egg basic plan for nearly $300/year. Also, it would be nice if Crazy Egg billed monthly, vs annually - as all our revenue and client billings come in month-to-month. We would even pay 10% more for monthly billing, vs annual pre-pay.

Response from Crazy Egg

Hi,

Thanks for taking the time to leave a review.

Really great to hear that our heatmapping and A/B Testing is able to help out! As for billing, we're flexible and happy to see what we can do to accommodate your needs. Feel free to shoot our customer support team an email.

Thank you!

Showing 5 reviews of 70 Read all reviews

Crazy Egg FAQs

Below are some frequently asked questions for Crazy Egg.

Crazy Egg offers the following pricing plans:

  • Starting from: US$24,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Crazy Egg offers a 30-day free trial for new users, after which the software is available across 5 pricing tiers, details of which are outlined below – Basic – $24/month Standard – $49/month Plus – $99/month Pro – $249/month Enterprise – Please contact Crazy Egg for pricing details. All plans are billed annually.

We do not have any information about Crazy Egg features

Crazy Egg has the following typical customers:

Self Employed, 2-10, 11-50, 51-200

Crazy Egg supports the following languages:

English

Crazy Egg supports the following devices:

Crazy Egg integrates with the following applications:

AWeber, Shopify, WordPress

Crazy Egg offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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