ConvergeHub

ConvergeHub

Sales, marketing, customer service & billing CRM for SMBs

4.8/5 (21 reviews)

ConvergeHub Overview

ConvergeHub is a business growth enabler, offering cloud-based all-in-one CRM software for complete customer engagement, empowering users to stay connected to leads, customers, partners and employees, from any device, at any time. It can manage all sales, marketing, support, and billing needs.

ConvergeHub's features are optimized for small to medium sized businesses that have the same needs as the large corporations–but don’t have massive budgets to integrate or pay for expensive add-ons. All ConvergeHub CRM features are built-in, work together flawlessly, and have a uniform look and behavior. Users can use ConvergeHub to automate typical day-to-day tasks and marketing automation processes within a simple and intuitive interface.

Pricing

Starting from
US$11,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States

Supported Languages

English, Spanish

ConvergeHub Reviews

Overall rating
4.8/5
95% positive reviews
18
Excellent
2
Very good
1
Average
0
Poor
0
Terrible
Wendy S.

Very positive

Used Daily for 1+ year
Reviewed on 2018/02/09
Review Source: Capterra

Pros

Extremely easy to use. Adding files by drag and drop is great and being ale to view files without downloading them is wonderful!

Cons

Getting help is tough. Customer service is hard to get in touch with since they work on their own time zone.

Response from ConvergeHub

Hello Wendy, I am glad you love our CRM platform. If you ever need support, you just need to click on the help button and initiate a Support ticket. One of our Support Engineers are there to assist you. We are now active with 24/6 Support.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Ismael C.

Life Saver!

Reviewed on 2017/01/30
Review Source: Capterra

ConvergeHub has been a life saver! Everything's all-in-one making it easier for me to manage my entire business in one place. I'm all about being productive day one. In that regard, most software frustrates me because of the time it takes to learn the software and implement it. With ConvergeHub, that's never been an issue. I was able to pick up on how to use the software within a few short minutes.

Pros

No learning curve!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Rob A.

Increased Productivity In My Business

Reviewed on 2017/01/30
Review Source: Capterra

Finding a CRM that had all the features I needed was a challenge. ConvergeHub had every feature I needed and has helped a great deal in increasing productivity in my business.

Pros

The product is full-featured. I can perform practically any function in ConvergeHub and I can manage my entire business with just one product.

Cons

Nothing, it's perfect!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Josh C.

Great All-In-One Solution!

Reviewed on 2017/01/30
Review Source: Capterra

ConvergeHub offers the most value for the price. ConvergeHub has been a life saver! Everything's all-in-one making it easier for me to manage my entire business in one place.

Pros

I love that everything's all-in-one. There's no need for any other software and the complete solution is included in the package without having to get add-ons.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Wiladys C.

Great support and friendly team!

Reviewed on 2017/01/30
Review Source: Capterra

The support team is very responsive and extremely friendly. If you're looking for a CRM that has great support, you've found your match. Love that I can enter information in once and have it reflect everything. I don't have to duplicate entries.

Pros

The support here is unmatched! You get personalized service and fast response

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

ConvergeHub Pricing

Starting from
US$11,00/month
Pricing options
Free Trial
Subscription
Value for money

Starter: $11 per user / month (billed quarterly) or $9 per user / month (billed yearly)

Pro: $35 per user / month (billed quarterly) or $29 per user / month (billed yearly)

Premium: $65 per user / month (billed quarterly) or $59 per user / month (billed yearly)

ConvergeHub Features

  • API
  • Activity Dashboard
  • Automatic Notifications
  • Calendar Management
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export

  • Activity Tracking
  • CRM Integration
  • Custom Fields
  • Customizable Branding
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Real Time Data
  • Reminders
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for ConvergeHub

Key features of ConvergeHub

  • Billing
  • Business process management
  • Case management
  • Collaboration tools
  • Create, target and run campaigns
  • Customer service
  • Document management and collaboration
  • Email templates
  • Invoice creation
  • Invoicing
  • Leads management
  • Marketing performance management
  • Project management
  • Quotations and invoices
  • ROI reporting & analytics
  • Reports & analytics
  • Social integration
  • Workflow automation

Benefits

  • ConvergeHub features are optimized for SMBs that have the same needs as the large corporations--but don't have massive budgets to integrate or pay for expensive add-ons.

  • All ConvergeHub CRM features are built-in, work together flawlessly, and have a uniform look and behavior. Unlike many competing apps that patch together separate products, every module within ConvergeHub has the exact same interface--dramatically reducing data entry, learning time and maximizing efficiency.

  • Built-In Business Automation. Designed to automate typical day-to-day tasks and marketing automation processes in order to speed up regular tasks, automatically follow-up and focus on growing the business.

  • ConvergeHub is optimized to use the fewest mouse clicks for common tasks, increasing speed, and allowing users to get more done without fighting a poorly designed or old legacy interface.

  • Launch effective marketing campaigns, find more interested customers and increase ROI dramatically with ConvergeHub.

  • ConvergeHub FAQs

    Below are some frequently asked questions for ConvergeHub.

    Q. What type of pricing plans does ConvergeHub offer?

    ConvergeHub offers the following pricing plans:

    Starting from: US$11,00/month

    Pricing model: Subscription

    Free Trial: Available

    Starter: $11 per user / month (billed quarterly) or $9 per user / month (billed yearly)

    Pro: $35 per user / month (billed quarterly) or $29 per user / month (billed yearly)

    Premium: $65 per user / month (billed quarterly) or $59 per user / month (billed yearly)

    Q. What are the main features of ConvergeHub?

    ConvergeHub offers the following features:

    • Billing
    • Business process management
    • Case management
    • Collaboration tools
    • Create, target and run campaigns
    • Customer service
    • Document management and collaboration
    • Email templates
    • Invoice creation
    • Invoicing
    • Leads management
    • Marketing performance management
    • Project management
    • Quotations and invoices
    • ROI reporting & analytics
    • Reports & analytics
    • Social integration
    • Workflow automation

    Q. Who are the typical users of ConvergeHub?

    ConvergeHub has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does ConvergeHub support?

    ConvergeHub supports the following languages:

    English, Spanish

    Q. What type of pricing plans does ConvergeHub offer?

    ConvergeHub has the following pricing plans:

    Subscription

    Q. Does ConvergeHub support mobile devices?

    ConvergeHub supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does ConvergeHub integrate with?

    ConvergeHub integrates with the following applications:

    DocuSign, Dropbox, FreshBooks, Mailchimp, QuickBooks, QuickBooks Online, QuickBooks Online, SkyOne, Wordpress, Xero

    Q. What level of support does ConvergeHub offer?

    ConvergeHub offers the following support options:

    Online Support, Phone Support