Communifire

Communifire

Enterprise Social Collaboration Software

4.4/5 (14 reviews)

Communifire Overview

Communifire is an enterprise social collaboration platform which brings the best features of social networking, collaboration, and community software to small and medium-sized businesses. Social and productivity apps such as calendars, notifications and chat help users stay in the know and keep projects on track, while content and collaboration tools allow users to publish and share content via articles, blogs, wikis, and pages. Communifire also supports gamification, approval workflows, polls and surveys, and comments.

The people and profiles features in Communifire help users find collaborators, share ideas and produce work. Powerful permission settings let users give everyone permission to post blogs, publish articles, add events, collaborate on wiki pages, and upload photos and videos. Users can create virtual online workspaces for any job or topic. Communifire supports public, private, hybrid, nested, isolated and moderated spaces. Native integration with iOS and Android mobile apps gives users the flexibility to access the company's intranet on the go, from mobile devices.

Pricing

Starting from
$10/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Communifire Reviews

Overall rating
4.4/5
86% positive reviews
10
Excellent
2
Very good
1
Average
0
Poor
1
Terrible

Communifire is the most flexible intranet software I used

Used Daily for 2+ years
Reviewed on 10/10/2016
Review Source: Capterra

We were searching for an intranet software as we were tired of customizing Sharepoint and wanted something which is flexible but not too expensive. We are a small team and we could not afford vendors like Jive.

After our search narrowed down on a couple of platforms, Communifire being one of them. What tilted the decision towards Communifire was:

1. The amazing customer support we got from their team. For every query they tried to help us work on it and understood our use cases perfectly. I have never seen such a good response from the customer support of other vendors.

2. Communifire was not expensive compared to other options we had narrowed down, but offered more or less the same features. Excellent ROI in last two years.

3. Flexibility of the platform: It was so easy to customize and consume their REST APIs. Loved their Page Builder and I don't think anyone else has a tool similar like that.

We are very happy using Communifire for our internal intranet, and would gladly recommend it to others.

Pros

1. Clean and user-friendly UI

2. Amazing customer support

3. Flexible platform

Cons

1. Some features are not needed, like e-Commerce module

2. File sync needs some more work

Response from Axero Solutions

Thanks for your review, Abhishek. We appreciate your business.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

A modern collaboration platform with brilliant customer support

Used Daily for 1+ year
Reviewed on 5/20/2017
Review Source

Pros

1. Modern look-and-feel
2. Easy to use without any steep learning curve
3. Brilliant customer support
4. Flexible and easily customisable: Their PageBuilder is one of the most advanced page editors we have seen.
5. One of the best "search feature" of all the platforms we compared

Cons

1. No Google Docs integration yet (though the company says it will be there in 2017 release)
2. Features like Single Sing On should be a part of base module, we were charged extra for it
3. No Windows Mobile App yet.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Rich features at affordable prices

Used Daily for 6-12 months
Reviewed on 10/10/2016
Review Source: Capterra

We selected Communifire after evaluating several other options such as Jive. Expensive does not mean it is the best. And Communifire does not disappoint. It is packed with features including gamification. It has all the SaaS capabilities and benefits you'd expect. And their implementation support and customer service are top notch. Cheers.

Pros

Rich features, ready-to-use templates, excellent customer support, solid search engine, affordable pricing.

Cons

Administration and setup can be overwhelming due to so many features. A wizard-based configuration for the initial setup and other advanced features would be helpful.

Response from Axero Solutions

Thanks for your review, James. We appreciate your business.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

An All-In-One Solution for all Business Communication / Collaboration Needs

Used Daily for 1-5 months
Reviewed on 5/22/2017
Review Source

Pros

I have been using Communifire for the past 6 months and it has helped streamline communication and collaboration at various touchpoints within my business. Here are the list of Pros I could identify...
1) Very easy to use. If you know Facebook, navigating Communifire would be a breeze.
2) Covers almost all aspects of communication in a structured and seamless manner.
3) Allows the creation of teams and topics which allow me to collate and find important pieces of information which are otherwise scattered when using emails.
4) Inexpensive compared to other leading solutions. Flexible plans incorporating pay-as-you-go for small to large team sizes.
5) Highly customizable and does not require the help of expensive third party implementers.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

I am new to Communifire. The product and the support have been excellent.

Used Daily for 1-5 months
Reviewed on 9/7/2017
Review Source: Capterra

It has a nice blend of feature/functions like Lithium and Jive without the price tag.

Pros

It's pretty easy to use -- the set up was fairly painless. I like the pagebuilder function, ease of publishing.

Cons

I'd like to see some functionality and features suited for external use (ex. more granular user settings, better notification experience; more admin controls/layers; better mobile capability like edit profile) -- access to more analytics out for the box. True SSO using LinkedIn.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10

Communifire Pricing

Starting from
$10/month
Pricing options
Free Trial
Subscription
Value for money

STARTER - $10 PER USER / MONTH. Ideal for growing companies and organizations. Minimum 50 users. Up to 100 users. 100 gb space.

ENTERPRISE - Custom Pricing. For larger organizations with bigger needs. Over 100 users. Contact Axero for a quote. Up to unlimited gb space.

Communifire Features

  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Customizable Branding
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • File Management

  • Chat
  • Permission Management
  • Projections
  • SSL Security
  • Search Functionality
  • Third Party Integration

Additional information for Communifire

Key features of Communifire

  • Access control
  • Action item tracking
  • Active directory integration
  • Activity dashboard
  • Activity streams & microblogging
  • Activity tracking
  • Approval process control
  • Asynchronous learning
  • Auditing
  • Authentication
  • Automatic notifications
  • B2B integration
  • Best practices repository
  • Blogs, articles, events, forums, wiki
  • Bug tracking
  • Bulk send
  • Case management
  • Collaboration tools
  • Collaborative workspace
  • Commenting
  • Communication management
  • Communications calendar
  • Complaint monitoring
  • Complaint monitoring
  • Content filtering
  • Content library
  • Content management
  • Create Customer Extranets
  • Custom fields
  • Custom landing pages
  • Custom user interface
  • Customer management
  • Customizable approvals
  • Customizable branding
  • Customizable categories
  • Data import/export
  • Discussion board
  • Document approval
  • Document comparison
  • Document distribution
  • Document indexing
  • Document management
  • Document planning
  • Document publishing
  • Document review
  • Document storage
  • Document tagging
  • Document templates
  • Document tracking
  • Drag & drop interface
  • Email alerts
  • Email notifications
  • Employee alignment
  • Employee communities
  • Employee database
  • Employee lifecycle
  • Employee management
  • Employee onboarding
  • Employee portal
  • Employee profile
  • Employee relations
  • Employee reward programs
  • Employee self service
  • Enterprise applications
  • Enterprise asset management
  • Event calendar
  • Event management
  • Event scheduling
  • Event tracking
  • Feedback collection
  • File filter
  • File management
  • File sharing
  • File transfer
  • Filtered views
  • Full text search
  • Gamification
  • Group calendars
  • Group scheduling
  • HR management
  • Help desk & ticketing management
  • Help desk management
  • Hierarchical view
  • Human resource integration
  • Jobs board
  • Knowledge management
  • Online forums
  • Photo management
  • Polls & surveys
  • Project management
  • Real time notifications
  • Real-time chat & messaging
  • Single sign on
  • Social development platform
  • Social networking
  • User management
  • Video management
  • iCalendar support

Benefits

Since we're privately financed we're not desperate to please investors, but we are fanatical about pleasing our customers and we believe that makes us unique.

We don't just say we're different however, we back it up in everything we do.

Why partner with Axero Solutions?

When you invest in enterprise software its really more than just a one-time purchase decision, it is like a long-term partnership. You are not just buying current functionality but also the expectation that the product will continue to be valuable in the future. Here are some useful facts we hope will give you confidence in partnering with Axero Solutions:

  • We are really quite serious about the commitment to the customer

  • We're financially secure: we've been around since 2007 and are debt free, we owe neither money nor allegiance to anyone else (except for owing everything to our customers)

  • There are over 1 million users of Communifire worldwide

  • We use Communifire ourselves for all our business needs. (As a result we rarely use email -- except for external communications -- rarely have meetings and have a distributed workforce with offices, people, partners and customers around the world.)

  • We are our people, and our people are passionate about technology and satisfying the customers, curious and creative when it comes to the application of social networking and collaboration tools and technology to business challenges and place a a high value on honesty and integrity. Our senior management team is a good reflection of the caliber and personality of people at Axero Solutions.

  • Communifire FAQs

    Below are some frequently asked questions for Communifire.

    Q. What type of pricing plans does Communifire offer?

    Communifire offers the following pricing plans:

    Starting from: $10/month

    Pricing model: Subscription

    Free Trial: Available

    STARTER - $10 PER USER / MONTH. Ideal for growing companies and organizations. Minimum 50 users. Up to 100 users. 100 gb space.

    ENTERPRISE - Custom Pricing. For larger organizations with bigger needs. Over 100 users. Contact Axero for a quote. Up to unlimited gb space.

    Q. What are the main features of Communifire?

    Communifire offers the following features:

    • Access control
    • Action item tracking
    • Active directory integration
    • Activity dashboard
    • Activity streams & microblogging
    • Activity tracking
    • Approval process control
    • Asynchronous learning
    • Auditing
    • Authentication
    • Automatic notifications
    • B2B integration
    • Best practices repository
    • Blogs, articles, events, forums, wiki
    • Bug tracking
    • Bulk send
    • Case management
    • Collaboration tools
    • Collaborative workspace
    • Commenting
    • Communication management
    • Communications calendar
    • Complaint monitoring
    • Complaint monitoring
    • Content filtering
    • Content library
    • Content management
    • Create Customer Extranets
    • Custom fields
    • Custom landing pages
    • Custom user interface
    • Customer management
    • Customizable approvals
    • Customizable branding
    • Customizable categories
    • Data import/export
    • Discussion board
    • Document approval
    • Document comparison
    • Document distribution
    • Document indexing
    • Document management
    • Document planning
    • Document publishing
    • Document review
    • Document storage
    • Document tagging
    • Document templates
    • Document tracking
    • Drag & drop interface
    • Email alerts
    • Email notifications
    • Employee alignment
    • Employee communities
    • Employee database
    • Employee lifecycle
    • Employee management
    • Employee onboarding
    • Employee portal
    • Employee profile
    • Employee relations
    • Employee reward programs
    • Employee self service
    • Enterprise applications
    • Enterprise asset management
    • Event calendar
    • Event management
    • Event scheduling
    • Event tracking
    • Feedback collection
    • File filter
    • File management
    • File sharing
    • File transfer
    • Filtered views
    • Full text search
    • Gamification
    • Group calendars
    • Group scheduling
    • HR management
    • Help desk & ticketing management
    • Help desk management
    • Hierarchical view
    • Human resource integration
    • Jobs board
    • Knowledge management
    • Online forums
    • Photo management
    • Polls & surveys
    • Project management
    • Real time notifications
    • Real-time chat & messaging
    • Single sign on
    • Social development platform
    • Social networking
    • User management
    • Video management
    • iCalendar support

    Q. Who are the typical users of Communifire?

    Communifire has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Communifire support?

    Communifire supports the following languages:

    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

    Q. What type of pricing plans does Communifire offer?

    Communifire has the following pricing plans:

    Subscription

    Q. Does Communifire support mobile devices?

    Communifire supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Communifire integrate with?

    Communifire integrates with the following applications:

    Google Drive, JotForm, Wufoo

    Q. What level of support does Communifire offer?

    Communifire offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials