Workable

The leading Applicant Tracking System & Recruiting Software

4,4 /5 (370 reviews) Write a Review!

Workable Overview

What is Workable?

Workable’s recruiting software has helped 20,000 companies find, evaluate and hire over one million candidates. Building insights gathered from every hire back into its ATS, companies using Workable move from the requisition to offer stage faster.

Empowering customers—from fast-growth start-ups to global organizations—to hire the best, Workable’s hiring software finds more candidates than anyone else. It supports one-click job board advertising across all the best jobs boards, over 700 SEO-optimized job descriptions, and mobile-friendly career pages. With automated candidate sourcing technology built-in, it finds qualified passive candidates at scale too. Powered by AI and machine learning, Workable searches over 400 million online profiles, scans them to recommend best fit candidates and then targets those candidates on social media using automated, personalized outreach.

Workable’s talent acquisition software brings in-house recruiters and hiring teams together so teams can progress with pace to evaluate candidates as soon as they’ve found them. Trackable communication, real-time calendar sync and a top-rated mobile app streamline the process. While interview kits and scorecards make decision-making fairer and more accurate. Using bulk emails and templates, and by empowering candidates to schedule their own interviews at a time that suits, it’s easy to keep candidates informed and engaged. Once the perfect candidate’s been found, automated offer letters make it easy to move fast and make it official. And, after they’re hired, Workable’s applicant tracking system provides recruiting reports to review process and plan future strategy.

Workable Overview

Pricing

Starting from
US$99,00/month

Pricing options

Free Trial
Subscription
Value for money

Plans designed with yours in mind. Pricing for our Advanced Plan is based on the size of your company. Pricing for our Monthly Plan is $99 per job, per month.


Workable Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Mobile applications for iOS and Android
Candidate profile
Candidate Sources report
Hiring Performance report
Workable dashboard on desktop
People Search, Workable's built-in sourcing technology
Workable video Workable screenshot: Mobile applications for iOS and Android Workable screenshot: Candidate profile Workable screenshot: Candidate Sources report Workable screenshot: Hiring Performance report Workable screenshot: Workable dashboard on desktop Workable screenshot: People Search, Workable's built-in sourcing technology

Workable Reviews

Workable Reviews

Overall rating
4,4
/
5
Excellent
202

Very good
133

Average
22

Poor
6

Terrible
7

Value for Money
4
Features
4,1
Ease of Use
4,5
Customer Support
4,3
91% recommended this app
Courtney F.

Great System, needs a few tweaks to be perfect

It's been great, the system is good, has a few things it could improve on but a good system.


Darlene O.

Workable is Great!

What is really nice about Workable is that everyone on the team can see each other's comments and updates in real time. The calendaring feature that allows us to invite the candidate and have it show up on our outlook calendar is fabulous and makes our lives so much easier. Workable also sends emails with upcoming trainings which we find helpful.


Allie D.

The Bad Outweighs the Good- Beware Sales!

Solid tool if you have a fairly simple process; still allows for customization, which is great.
Hilariously/infuriatingly rude sales process. No desire to fix issues, just to trap you in contracts.


Verified Reviewer

Excellent customer service!


Jenna P.

Workable Review

My overall experience with Workable has been great. It's easy to use and has a lot of amazing functions to help with our recruiting process.


Courtney F.
Industry: Hospital & Health Care
Company size: 201-500 Employees

Great System, needs a few tweaks to be perfect

Used Daily for 1+ year
Reviewed on 2020/04/30
Review Source: Capterra

It's been great, the system is good, has a few things it could improve on but a good system.

Pros

This system has really been great for us. It is easy to create jobs, post, and make notes throughout the process.

Cons

Needs a better way for merging candidates from indeed, they get different email addresses so really causes a problem in our system. Need to be able to attach several reqs to one and clear they are together. Indeed integration is wonky, have issues with our jobs being seen but get far better results with a direct link. Ease of seeing things, if notes are so long hard to get to what is needed.

Response from Workable Software

Thank you for your feedback! It was shared with your Account Manager. We're glad that you've found Workable to be a great system.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Darlene O.
Industry: Computer Software
Company size: 51-200 Employees

Workable is Great!

Used Weekly for 1+ year
Reviewed on 2019/08/15
Review Source: Capterra

What is really nice about Workable is that everyone on the team can see each other's comments and updates in real time. The calendaring feature that allows us to invite the candidate and have it show up on our outlook calendar is fabulous and makes our lives so much easier. Workable also sends emails with upcoming trainings which we find helpful.

Pros

What I like most about Workable is that it is intuitive and easy to use. We do very little training when we add employees to use the system. I also like how the system saves what I've been working on and can return to my notes without having to start over from the beginning.

Cons

Right now, there is nothing that I would complain about or change with Workable.

Response from Workable Software

Thanks for your feedback! We're glad getting people to adopt the system has been easy, and when your team needs additional training that we meet your needs.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Allie D.
Industry: Information Technology & Services
Company size: 11-50 Employees

The Bad Outweighs the Good- Beware Sales!

Used Daily for 6-12 months
Reviewed on 2020/02/03
Review Source: Capterra

Solid tool if you have a fairly simple process; still allows for customization, which is great.
Hilariously/infuriatingly rude sales process. No desire to fix issues, just to trap you in contracts.

Pros

Workable has a simple, clean layout that was easy to customize and train my team on. It did exactly what we needed it to do and allows for a good deal of customization for our somewhat-unique hiring process.

Cons

The sales team are vultures. We planned to renew our contract after one year, and confirmed so via *email*. After some discussion, we realized we were probably overpaying; we included People Search in our initial contract (which is terrible and doesn't work reliably at all). We asked our sales rep, [SENSITIVE CONTENT HIDDEN], if we could remove that from our invoice, and were told we already had "a grandfathered deal" and should be glad we weren't paying more. The tone was downright rude.

Because we don't need anything too complicated, we decided to move to another ATS with a slightly lower cost. When Workable sent us the invoice to renew, we notified them that we would not be doing so- 2 weeks before contract expiration. [SENSITIVE CONTENT HIDDEN] *so rudely* replied that my verbal acknowledgement a month before was binding, and that we were stuck with another year. Obviously, we're fighting that, but it's really shocking that Workable is more interested in roping customers into contracts than understanding why they want to leave in the first place.

Response from Workable Software

We're so sorry that you did not have a good experience with the Workable product and our Sales Team. Customer success is very important to us. As your Account Manager is in contact with you currently, we will also make sure to further understand everything in this review during our conversation.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Verified Reviewer
Industry: Computer Software
Company size: 51-200 Employees

Excellent customer service!

Used Daily for 1-5 months
Reviewed on 2020/01/15
Review Source: Capterra

Pros

[SENSITIVE CONTENT HIDDEN] is a rock star. You should ask for her directly as your rep when initializing your contract with Workable. She went above and beyond to deliver excellent customer service and answer my many questions, even though my company size is smaller than those she typically contracts with.

Cons

So far, no complaints. Workable has a great user interface and integrates with CriteriaCorp, our candidate aptitude/personality screening software.

Response from Workable Software

Thanks for your feedback! It's great to hear about your experience with our Sales Team. We're looking forward to having you as a Workable customer!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jenna P.
Industry: Information Technology & Services
Company size: 10 000+ Employees

Workable Review

Used Daily for 6-12 months
Reviewed on 2019/12/30
Review Source: Capterra

My overall experience with Workable has been great. It's easy to use and has a lot of amazing functions to help with our recruiting process.

Pros

I love how easy it is to track everything under a candidate's profile and to move candidates along under a job requisition. It's a great central location for all candidate notes, feedback, etc.

Cons

I'm not sure I have any real complaints. My only complaint would be that (at least for us) we haven't fully been able to integrate it with Outlook.

Response from Workable Software

Thanks for your feedback! I've passed along your review to your Account Manager. We're glad that you've enjoyed Workable's functionality and that it continues to help your recruitment process.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
8,4/10
Based on 370 user ratings
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Workable Pricing

Workable Pricing

Starting from
US$99,00/month
Free Trial
Subscription
Value for money

Plans designed with yours in mind. Pricing for our Advanced Plan is based on the size of your company. Pricing for our Monthly Plan is $99 per job, per month.

Plans designed with yours in mind. Pricing for our Advanced Plan is based on the size of your company. Pricing for our Monthly Plan is $99 per job, per month.

Value for Money
4/5
Based on 370 user ratings
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Workable Features

Workable Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,1/5
Based on 370 user ratings
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Categories

Additional information for Workable

Additional information for Workable

Key features of Workable

  • API
  • E-mail candidates, including mass mailing and mail templates
  • Easily import your existing resume database
  • Email & phone support
  • Fully-customizable questions and requirements for applicants
  • Google Chrome Extension for one-click candidate sourcing
  • Hiring & applicant tracking workflow
  • Hiring tasks arranged as a straightforward to-do list
  • Hosted, mobile optimized, branded career pages
  • Interview kits and scorecards
  • Lightning-fast resume parsing
  • Offer letters & approvals
  • Post to popular job boards without paying a fortune
  • Recruiting and sourcing reports
  • Seamless integration with Gmail and Google Calendar
  • Social media recruitment
  • iOS and Android app

Benefits

  • Target hard-to-find, qualified talent with built-in, AI-powered sourcing technology which scans 400 million online profiles then reaches out to best-fit candidates.

  • Find more candidates per job using SEO-optimized job descriptions and one-click advertising across all the best jobs boards.

  • Build a complete hiring toolkit from a suite of over 40 integrations—from HRISs to productivity software.

  • Centralize all requisitions, budgets and approvals and engage all stakeholders with real-time reporting.

  • Take the effort out of compliance with automated tools for GDPR and EEOC.

  • Implement in under 2 weeks with a dedicated account manager and support received within 25 minutes, if you need it (85% of our customers don’t).

  • Workable FAQs

    Workable FAQs

    Below are some frequently asked questions for Workable.

    Q. What type of pricing plans does Workable offer?

    Workable offers the following pricing plans:

    Starting from: US$99,00/month

    Pricing model: Subscription

    Free Trial: Available

    Plans designed with yours in mind. Pricing for our Advanced Plan is based on the size of your company. Pricing for our Monthly Plan is $99 per job, per month.

    Q. What are the main features of Workable?

    Workable offers the following features:

    • API
    • E-mail candidates, including mass mailing and mail templates
    • Easily import your existing resume database
    • Email & phone support
    • Fully-customizable questions and requirements for applicants
    • Google Chrome Extension for one-click candidate sourcing
    • Hiring & applicant tracking workflow
    • Hiring tasks arranged as a straightforward to-do list
    • Hosted, mobile optimized, branded career pages
    • Interview kits and scorecards
    • Lightning-fast resume parsing
    • Offer letters & approvals
    • Post to popular job boards without paying a fortune
    • Recruiting and sourcing reports
    • Seamless integration with Gmail and Google Calendar
    • Social media recruitment
    • iOS and Android app

    Q. Who are the typical users of Workable?

    Workable has the following typical customers:

    Small Business, Large Enterprises, Non Profit, Mid Size Business

    Q. What languages does Workable support?

    Workable supports the following languages:

    English

    Q. What type of pricing plans does Workable offer?

    Workable has the following pricing plans:

    Subscription

    Q. Does Workable support mobile devices?

    Workable supports the following devices:

    Android, iPhone

    Q. What other apps does Workable integrate with?

    Workable integrates with the following applications:

    APIANT, Bitium, Cyfe, HireSelect, Namely, ProjectManager.com, Tableau, Tazio, Workato, bob

    Q. What level of support does Workable offer?

    Workable offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials