Microsoft Dynamics 365 Business Central

Enterprise resource planning for SMBs, formerly Dynamics NAV

About Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central, formerly Microsoft Dynamics NAV, is an enterprise resource planning solution for small and medium sized businesses. The platform enables businesses to manage finances, projects, sales, customer relationships, manufacturing, supply chains, analytics, and more.

Financial management and accounting tools help users manage their cash, assets, and banking, while supply chain, manufacturing and operations tools enable users to track and manage their production, inventory, orders, and vendors. Sales and service functionality allows users to manage their contacts, sales opportunities, and service contracts. With project management tools, users can create estimates, track projects, and manage capacity.

Microsoft Dynamics 365 Business Central also supports flexible deployment, business intelligence and reporting, plus multiple currencies and languages. The reporting feature enables financial performance to be charted in real time using built in Power BI dashboards. With customer interaction tracking, leads can be captured, prioritized, and tracked to show full interaction history.

Microsoft Dynamics 365 Business Central integrates with Outlook, Word, and Excel to help users complete common tasks directly from other platforms, with the same capabilities across iOS, Android, and Windows platforms from desktop, laptop, and mobile devices.

Key benefits of Microsoft Dynamics 365 Business Central

Manage cash, assets and banking with financial management and accounting features.
Track and manage inventory, orders, and vendors with supply chain management and manufacturing tools.
Manage contacts, sales opportunities, and service contract with sales and service functionality.
Create estimates and track projects with project management capabilities.
Support international currencies with multi-currency and language features.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, China and 3 others, India, Japan, Germany

Supported Languages

Arabic, Czech, Danish, Dutch, English and 15 others, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish

Images

Microsoft Dynamics 365 Business Central team site
Microsoft Dynamics 365 Business Central insights
Microsoft Dynamics 365 Business Central business overview
Microsoft Dynamics 365 Business Central financial reports
Microsoft Dynamics 365 Business Central customer interaction tracking
Microsoft Dynamics 365 Business Central inventory management
Microsoft Dynamics 365 Business Central project management
Microsoft Dynamics 365 Business Central secure customer data storage
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Microsoft Dynamics 365 Business Central video
Microsoft Dynamics 365 Business Central screenshot: Microsoft Dynamics 365 Business Central team site Microsoft Dynamics 365 Business Central screenshot: Microsoft Dynamics 365 Business Central insights Microsoft Dynamics 365 Business Central screenshot: Microsoft Dynamics 365 Business Central business overview Microsoft Dynamics 365 Business Central screenshot: Microsoft Dynamics 365 Business Central financial reports Microsoft Dynamics 365 Business Central screenshot: Microsoft Dynamics 365 Business Central customer interaction tracking Microsoft Dynamics 365 Business Central screenshot: Microsoft Dynamics 365 Business Central inventory management Microsoft Dynamics 365 Business Central screenshot: Microsoft Dynamics 365 Business Central project management Microsoft Dynamics 365 Business Central screenshot: Microsoft Dynamics 365 Business Central secure customer data storage

Features

Total features of Microsoft Dynamics 365 Business Central: 60

  • API
  • Accounting Management
  • Activity Dashboard
  • Bank Reconciliation
  • Bills of Material
  • Budgeting
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Campaign Management
  • Capacity Management
  • Cash Flow Management
  • Cash Management
  • Configuration Management
  • Consolidation / Roll-Up
  • Contact Management
  • Contract Management
  • Demand Forecasting
  • Dispatch Management
  • Document Management
  • Employee Management
  • Estimating
  • Financial Management
  • Fixed Asset Management
  • General Ledger
  • HR Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Lead Management
  • Microsoft Outlook Integration
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Opportunity Management
  • Planning Tools
  • Price Management
  • Production Control
  • Production Tracking
  • Project Management
  • Project Tracking
  • Projections
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Reporting & Statistics
  • Resource Allocation
  • Returns Management
  • Sales Forecasting
  • Sales Orders
  • Sales Tax Management
  • Supplier Management
  • Supply Chain Planning
  • Task Management
  • Timesheets
  • Version Control
  • Warehouse Management
  • Workflow Management

Alternatives

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Unleashed Software

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Unleashed is a web-based system designed for businesses to manage their stock levels and inventory.

Orderhive

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#3 Alternative to Microsoft Dynamics 365 Business Central
Orderhive is an eCommerce Automation Software that allows you to manage your Inventory, Orders, Shipping and all other...

ERPNext

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Reviews

Overall rating

3,7 /5
(87)
Value for Money
3,3/5
Features
3,6/5
Ease of Use
3,4/5
Customer Support
3,5/5

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Showing 5 reviews of 87
Verified Reviewer
Overall rating
  • Industry: Accounting
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Accounting Intern

Reviewed on 2019/01/21

It is good

It is good

Pros

Categories of Account Receivable, Account Payable, and General Ledger

Cons

it has lot of information that I need to learn

Ashley R.
Overall rating
  • Industry: Consumer Goods
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

The new way to do business

Reviewed on 2019/09/17

Our business is running smoother since changing but we are slowly getting everything in the new...

Our business is running smoother since changing but we are slowly getting everything in the new system. It is taking some time but it easy to find orders/invoices when you know what to look for. I use it daily to send invoices, correct price errors, correct PO numbers.

Pros

I like that we are able to have all of our stages in one program. From our quotes to our invoices, we can keep track of the progress of each transaction. You can search by customer, order number, PO number, amount and there are many more options. After some training and a better understanding of how accounting works, I have excelled at understanding what needs to be done to correct issues or fix errors. I appreciate the ability to put notes on each quote, order, and invoice.

Cons

I wish there was a little more features such as having automatic invoices from multiple vendors but I think they may be working on that. I also wish there was a creation date for invoices and not just a posting date. I also wish there was a way to link invoices after you have made a change/correction such as the PO number being incorrect. Once you change the PO number, you have no idea that it went to another invoice.

Scott M.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Reviewed on 2013/07/30

I have worked in the supply chain for 5 years now and have experience with 3 different ERP's. Our...

I have worked in the supply chain for 5 years now and have experience with 3 different ERP's. Our old ERP was limiting, though it was also fairly straight forward. The biggest issue seemed to be how incredibly date sensitive how ever without requiring dates at the same time. This pushed the change to a new ERP and Microsoft NAV was chosen through their partner company Just Foods.

A truly bizarre system, the flow of documentation through the program makes little sense and over complicates what would normally be easy transactions. For instance Purchase Orders follow this document flow - First the purchase order is created once you receive your order, a warehouse receipt document is created and received in. However, once it is received in the warehouse, the receipt document disappears and becomes a posted receipt document (both have completely different document numbers that don't connect to each other). At this point your original Purchase order has been changed to reflect what ever was received in, and you have to have a second column to view what you originally ordered. Otherwise, figuring out if you over or under received is difficult at best. Now once the invoice comes in and is posted against the posted warehouse document, your purchase order disappears. The only place your purchase order exists in its original form is the in Purchase order Archive, which was never mentioned to us during implementation, forcing us to call Just Foods later on and pay for their customer service.

This same, strange flow of documents, that are essentially intermediary documents only existing to complete a transaction, over complicate what should be a straight forward shipping and receiving process. There are some other basic functionality issues, like figuring out what day you actually shipped or received an item. The easiest way to figure that out seems to require access to the warehouse functionality, which you may or may not want people to have. We get a lot of errors where the tables are locked with other users, and you are just stuck until the report or other person finishes up. The Dimensions on lines can mysteriously disappear, even though the G/L Code and Department code show as filled out in the order. Our MRP has never worked correctly, so in general, we are forced to use Excel to put together our production schedule. All in all, its a sub-par program that you can tell is 5 or 6 different original programs that have been slapped together to try an resemble an ERP system.

Now having said all that, obviously I am looking at this from a supply chain perspective as it is what I do. Perhaps on the accounting end it has some ease of use, but due to how difficult it is to understand on the operations end, the accounting rarely comes out correct due to faulty information in the system. On the positive side there do seem to be a million different ways to do the same thing in NAV, and many of the built in reports are extremely useful assuming that the information in the system is correct.

Lora L.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Pretty easy to navigate, but the screen formatting needs adjusted

Reviewed on 2019/09/19

We use the collections module, sales, purchasing, service cost, job cost, subcontractor module, and...

We use the collections module, sales, purchasing, service cost, job cost, subcontractor module, and more. We use purchase orders and 3 way matching and use dynamics for a wide range of use.

Pros

You can easily adjust titles to be in red or have distinctive features to stand out, but it is not always easy to do on the financial module and you cannot do it when using features like smartlist.

Cons

The inability to generate certain reports (you have to set them up yourself) which can be VERY time consuming.

Verified Reviewer
Overall rating
  • Industry: Machinery
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Dynamics Review

Reviewed on 2019/01/11

It is really for basic use. If you are part of a manufacturing business or a large business, the...

It is really for basic use. If you are part of a manufacturing business or a large business, the software is not for you. In my experience, it is best used for small to mid size companies. The support is also terrible.

Pros

Pulling information out of the system in simple reporting isn't bad if you leave it in the same format. Basic reports are easy to read, and usually you can get the numbers in that you need by updating fields.

Cons

Entering information is extremely time consuming. You have to be very familiar with the software to be able to know what you can and cannot tab through. Pulling any information into excel is extremely time consuming and takes a lot of manipulation for it to look presentable.

Showing 5 reviews of 87 Read all reviews

Microsoft Dynamics 365 Business Central FAQs

Below are some frequently asked questions for Microsoft Dynamics 365 Business Central.

Microsoft Dynamics 365 Business Central offers the following pricing plans:

  • Starting from: US$8,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Essentials: $70 per user, per month. Premium: $100 per user, per month. Team Members: from $8 per user, per month. Contact vendor for information on included features and additional pricing information.

Microsoft Dynamics 365 Business Central offers the following features:

  • API
  • Accounting management
  • Assets & banking management
  • Bank reconciliation
  • Bills of material
  • Budgeting & forecasting
  • Business intelligence & reporting
  • CRM integration
  • Calendar management
  • Campaign management
  • Capacity monitoring
  • Cash flow statement
  • Cash management
  • Configuration management
  • Consolidation / roll-up
  • Contact management
  • Contract management
  • Demand forecasting
  • Dispatch management
  • Document management
  • Employee management
  • Estimating
  • Financial management
  • Fixed asset management
  • General ledger
  • HR management
  • Inventory management
  • Inventory tracking
  • Invoice management
  • Item management & tracking
  • Job management
  • Manufacturing solutions
  • Microsoft Outlook integration
  • Multi-currency
  • Multi-language
  • Multi-location
  • Opportunity management
  • Planning tools
  • Price management
  • Production management
  • Production tracking
  • Project management
  • Project tracking
  • Projections
  • Purchase order management
  • Real time data
  • Real time reporting
  • Receipt management
  • Reporting & statistics
  • Resource allocation
  • Returns management
  • Sales & inventory forecasting
  • Sales & marketing
  • Sales orders
  • Sales tax management
  • Service management
  • Supplier management
  • Supply chain management
  • Task management
  • Timesheets
  • Version management
  • Warehouse management
  • Workflow management

Microsoft Dynamics 365 Business Central has the following typical customers:

Small Business, Non Profit, Mid Size Business

Microsoft Dynamics 365 Business Central supports the following languages:

Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish

Microsoft Dynamics 365 Business Central supports the following devices:

Android, iPhone, iPad

Microsoft Dynamics 365 Business Central integrates with the following applications:

Astea Alliance, Avalara, Belladati, Coresystems, Cronforce, Mobile Field Report, NetDispatcher, Nexus, Odyssee Service, Pepperi

Microsoft Dynamics 365 Business Central offers the following support options:

Online Support, Phone Support, Video Tutorials, Knowledge Base

Related categories

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