Microsoft Dynamics NAV

Microsoft Dynamics NAV

ERP solution for SMBs

3.7/5 (79 reviews)

Microsoft Dynamics NAV Overview

Microsoft Dynamics NAV is an Enterprise Resource Planning (ERP) solution designed to help small to medium sized businesses manage sales, finance, customer relationships, manufacturing, supply chains, analytics and electronic commerce. Financial management and accounting tools help users manage their cash, assets, and banking, while supply chain, manufacturing and operations tools enable users to track and manage their production, inventory, orders, and vendors. Sales and service functionality allows users to manage their contacts, sales opportunities and service contracts. With project management tools, users can create estimates, track projects, and manage capacity.

Microsoft Dynamics NAV also supports flexible deployment, business intelligence and reporting, plus multiple currencies and languages. Business intelligence enables users to get a holistic view of their business, and make informed decisions. Microsoft Dynamics NAV works like the familiar Microsoft Office tools users already use, working seamlessly with Outlook, Word, and Excel to help users complete common tasks right from their Inbox, and users get the same powerful capabilities across iOS, Android, and Windows platforms for a consistent, more secure experience across their desktop, laptop, and mobile devices.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa

Supported Languages

Arabic, Czech, Danish, Dutch, English and 15 others, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish

Microsoft Dynamics NAV Reviews

Overall rating
3.7/5
66% positive reviews
24
Excellent
28
Very good
16
Average
5
Poor
6
Terrible
Ayass A.

Best Modern ERP Solution

Reviewed on 2015/04/17
Review Source: SoftwareAdvice

Pros

I joined AL FANAR Electricals Co. KSA -in 2003, it has been decided to replace ERP system with NAV, Tec.Support was provided by AL FANAR IT an affiliate company who became golden partnership with Microsoft later and provided the system if Gulf Market, the implementation was very successful, early versions of NAV in 2003 was famous as (Navision Attain) at that time, the system provided a splendid AR, AP, and inventory reports and controls, was helpful in regional trading credit controls and manufacturing process, in 2006 the company upgraded the software to NAV5 and we learned a lot about setup requirements, Posting groups, general business posting groups, sales and system generated transactions setup accounts and matrix, Exr. Var and global dimensions etc..., in 2007 I joined Gulf Capital KSA the company management recommended NAV at that time tec. support provided by (NEWWAY) and I was assigned as a project manager, later in 2009 I joined ROTANA Media Group who recommended same ERP as well.
now new versions of NAV are available with business intelligence tools and some additional great features, I expect this fast positive evolvement of MS Dynamics will make them first Market Choice in a short time.
I used several softwares before and after NAV like (Dolphin, Oracle, Klipper, and others..) from my experience what I like most in NAV and make it remarkable are the following :
- SQL Server which provides flexible opened platform allow users to move to any information details and jump between templates they want from anywhere in the system to get information rather than closing screens and reopening another, other systems cannot provide this Dynamic feature.
- Reasonable and Logical controls of the system over transactions complying with exact financial requirements, other systems have nonsense controls in useless areas and gaps in other critical areas, and stand hopeless needing customization for an axiomatic small things.
- Easy and Smart setup requirements and users profiles access.
- Huge bank of ready reports provided by global MSD teams and partnership
- Friendly user = easy training
- Easy setup of financial reporting BS, Income statements , cash flow , Budgeting and variances any other because it leaves to user to choose , items lines name , tagging accounts, dimensions needed cost centers or business units , even user can add the equations of some financial statements lines !
- Easy customization and easy editing of all tables screens
- High Compatibility with Excel MS Office.
- Reasonable cost with complete business solutions package and including project management, Human resources, Cash Management etc..

Cons

No Disadvantages or defaults in my opinion if implementation requirements are clear and correct and finance knows exactly controls, processes outputs they need. everything is there in this system.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10
Ashley R.

The new way to do business

Used Daily for 1-5 months
Reviewed on 2019/09/17
Review Source: Capterra

Our business is running smoother since changing but we are slowly getting everything in the new system. It is taking some time but it easy to find orders/invoices when you know what to look for. I use it daily to send invoices, correct price errors, correct PO numbers.

Pros

I like that we are able to have all of our stages in one program. From our quotes to our invoices, we can keep track of the progress of each transaction. You can search by customer, order number, PO number, amount and there are many more options. After some training and a better understanding of how accounting works, I have excelled at understanding what needs to be done to correct issues or fix errors. I appreciate the ability to put notes on each quote, order, and invoice.

Cons

I wish there was a little more features such as having automatic invoices from multiple vendors but I think they may be working on that. I also wish there was a creation date for invoices and not just a posting date. I also wish there was a way to link invoices after you have made a change/correction such as the PO number being incorrect. Once you change the PO number, you have no idea that it went to another invoice.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

9.0/10
Lora L.

Pretty easy to navigate, but the screen formatting needs adjusted

Used Daily for 6-12 months
Reviewed on 2019/09/19
Review Source: Capterra

We use the collections module, sales, purchasing, service cost, job cost, subcontractor module, and more. We use purchase orders and 3 way matching and use dynamics for a wide range of use.

Pros

You can easily adjust titles to be in red or have distinctive features to stand out, but it is not always easy to do on the financial module and you cannot do it when using features like smartlist.

Cons

The inability to generate certain reports (you have to set them up yourself) which can be VERY time consuming.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Verified Reviewer

Dynamics Review

Used Daily for 2+ years
Reviewed on 2019/01/11
Review Source: Capterra

It is really for basic use. If you are part of a manufacturing business or a large business, the software is not for you. In my experience, it is best used for small to mid size companies. The support is also terrible.

Pros

Pulling information out of the system in simple reporting isn't bad if you leave it in the same format. Basic reports are easy to read, and usually you can get the numbers in that you need by updating fields.

Cons

Entering information is extremely time consuming. You have to be very familiar with the software to be able to know what you can and cannot tab through. Pulling any information into excel is extremely time consuming and takes a lot of manipulation for it to look presentable.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

5.0/10
Deepak B.

Our 18 month experience on MS Dynamics

Reviewed on 2015/07/10
Review Source: SoftwareAdvice

Pros

MS Dynamics is pretty user-friendly considering the other CRM products in the market. It's got a pretty good coverage in terms of customer engagement process. Right from Presales interaction center to post sales Services, it covers most processes. Microsoft as a vendor is placed well to offer this as a cloud offering as its also owns Azzure

MS Dynamics does have a mobile app for Apple devices which is pretty useful and easy to use. That helps in user adoption on field.

The support provided by MS is good, but gets activated only when situation gets into emergency mode.

Cons

The comercials could have been more affordable. I would have loved more seamless integration between Dynamics and Navision as both are from the same family. Easy to deploy mobile applications for Andriod phone is something which would have been really useful

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Microsoft Dynamics NAV Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Microsoft sells Microsoft Dynamics NAV through a network of Value Added Resellers who provide planning, implementation, customization, and support services aimed at optimizing the solution for the individual needs of each customer.

Contact Microsoft for more information.

Microsoft Dynamics NAV Features

  • API
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Workflow Management

  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Monitoring
  • Third Party Integration

Additional information for Microsoft Dynamics NAV

Key features of Microsoft Dynamics NAV

  • API
  • Accounting management
  • Assets & banking management
  • Bank reconciliation
  • Bills of material
  • Budgeting & forecasting
  • Business intelligence & reporting
  • CRM integration
  • Calendar management
  • Campaign management
  • Capacity monitoring
  • Cash flow statement
  • Cash management
  • Configuration management
  • Consolidation / roll-up
  • Contact management
  • Contract management
  • Demand forecasting
  • Dispatch management
  • Document management
  • Employee management
  • Estimating
  • Financial management
  • Fixed asset management
  • General ledger
  • HR management
  • Inventory management
  • Inventory tracking
  • Invoice management
  • Item management & tracking
  • Job management
  • Manufacturing solutions
  • Microsoft Outlook integration
  • Multi-currency
  • Multi-language
  • Multi-location
  • Opportunity management
  • Planning tools
  • Price management
  • Production management
  • Production tracking
  • Project management
  • Project tracking
  • Projections
  • Purchase order management
  • Real time data
  • Real time reporting
  • Receipt management
  • Reporting & statistics
  • Resource allocation
  • Returns management
  • Sales & inventory forecasting
  • Sales & marketing
  • Sales orders
  • Sales tax management
  • Service management
  • Supplier management
  • Supply chain management
  • Task management
  • Timesheets
  • Version management
  • Warehouse management
  • Workflow management

Benefits

  • Manage cash, assets and banking with financial management and accounting tools.
  • Track and manage inventory, orders and vendors with supply chain management and manufacturing tools.
  • Manage contacts, sales opportunities and service contract with sales and service functionality.
  • Create estimates and track projects with project management capabilities.
  • Support international currencies with multi-currency and language features.

  • Microsoft Dynamics NAV FAQs

    Below are some frequently asked questions for Microsoft Dynamics NAV.

    Q. What type of pricing plans does Microsoft Dynamics NAV offer?

    Microsoft Dynamics NAV offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Microsoft sells Microsoft Dynamics NAV through a network of Value Added Resellers who provide planning, implementation, customization, and support services aimed at optimizing the solution for the individual needs of each customer.

    Contact Microsoft for more information.

    Q. What are the main features of Microsoft Dynamics NAV?

    Microsoft Dynamics NAV offers the following features:

    • API
    • Accounting management
    • Assets & banking management
    • Bank reconciliation
    • Bills of material
    • Budgeting & forecasting
    • Business intelligence & reporting
    • CRM integration
    • Calendar management
    • Campaign management
    • Capacity monitoring
    • Cash flow statement
    • Cash management
    • Configuration management
    • Consolidation / roll-up
    • Contact management
    • Contract management
    • Demand forecasting
    • Dispatch management
    • Document management
    • Employee management
    • Estimating
    • Financial management
    • Fixed asset management
    • General ledger
    • HR management
    • Inventory management
    • Inventory tracking
    • Invoice management
    • Item management & tracking
    • Job management
    • Manufacturing solutions
    • Microsoft Outlook integration
    • Multi-currency
    • Multi-language
    • Multi-location
    • Opportunity management
    • Planning tools
    • Price management
    • Production management
    • Production tracking
    • Project management
    • Project tracking
    • Projections
    • Purchase order management
    • Real time data
    • Real time reporting
    • Receipt management
    • Reporting & statistics
    • Resource allocation
    • Returns management
    • Sales & inventory forecasting
    • Sales & marketing
    • Sales orders
    • Sales tax management
    • Service management
    • Supplier management
    • Supply chain management
    • Task management
    • Timesheets
    • Version management
    • Warehouse management
    • Workflow management

    Q. Who are the typical users of Microsoft Dynamics NAV?

    Microsoft Dynamics NAV has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Microsoft Dynamics NAV support?

    Microsoft Dynamics NAV supports the following languages:

    Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish

    Q. What type of pricing plans does Microsoft Dynamics NAV offer?

    Microsoft Dynamics NAV has the following pricing plans:

    Subscription

    Q. Does Microsoft Dynamics NAV support mobile devices?

    Microsoft Dynamics NAV supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Microsoft Dynamics NAV integrate with?

    Microsoft Dynamics NAV integrates with the following applications:

    Astea Alliance, Avalara, Belladati, Coresystems, Cronforce, Handshake Direct, Mobile Field Report, Nexus, Odyssee Service, Pepperi

    Q. What level of support does Microsoft Dynamics NAV offer?

    Microsoft Dynamics NAV offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials