Wufoo Overview

What is Wufoo?

Wufoo from SurveyMonkey helps businesses of all types and sizes create contact forms, online surveys, and invitations. Trusted by Amazon and Disney, among others, our form builder has an award-winning interface, easy customization, 400+ templates and reporting! Create dynamic visualizations made up of your own graphs, charts and key metrics. Use rules to create dynamic forms that will follow logic that you've specified. Get started today with free sign-up!

Wufoo Overview

Pricing

Starting from
US$19,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

You can use Wufoo for free; however, you are then limited to 3 forms, 3 reports, 10 fields and only 100 entries per month. Other, more advanced plans start at $19 per month.


Wufoo Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 3 others, India, Japan, Germany
Supported Languages
English

Media

Wufoo video Wufoo screenshot: Wufoo screenshot: Wufoo screenshot:

Wufoo Reviews

Wufoo Reviews

Overall rating
4,4
/
5
Excellent
99

Very good
54

Average
19

Poor
2

Terrible
0

Value for Money
4,3
Features
4,2
Ease of Use
4,4
Customer Support
4,3
88% recommended this app
Ken L.

Above & Beyond Support Thanks Wufoo

Ease of use, Simple to Embed on a Website, Simple to customize. Love the intergrations


Verified Reviewer

Wufoo - The Little Engine That Could

I have been using Wufoo Forms for a few years now and wouldn't change to another form building software for anything. In an industry dominated by Survey Monkey, Wufoo chisels their own path forward with eccentric branding and easy to use software.


Clarice I.

Woo for Wufoo

We use it for our donation portal and we have integrated it to stripe and our donors have found the platform super easy to use


Alex B.

A little dated, but fully functional, easy, and inexpensive.

I used Wufoo to quickly stand up some entry forms for a few different systems - an internal IT ticketing system (via Zendesk), and a couple different project management tools (via Asana and JIRA). All of these groups were getting too many ad-hoc requests either via desk walkups or emails to a departmental address. We set up entry forms, sent the entries to the appropriate systems, and used those as the official channels to request help from. It worked great and allowed for quick changes to the forms as necessary.


Ben E.

Easy-to-Use Form Builder with Plenty of Options

Overall, Wufoo is a fantastic, customizable form builder that so far has met all of our needs in some capacity. Any complaints about the product are extremely few and far between.


Ken L.

Above & Beyond Support Thanks Wufoo

Used Weekly for 2+ years
Reviewed on 2018/03/31
Review Source: Capterra

Ease of use, Simple to Embed on a Website, Simple to customize. Love the intergrations

Pros

How many times have you come across a software product where the only method of support is via email and groaned. Or in another instance reached out to a support team of a product only to get the feeling from the support person that they either were not taking you seriously or were defensive about thier product.

We have been using Wufoo forms for the last seven years and in all of that time we have never had any techinical issue with any of the forms or excellent intergrations that they offer. That is to say at least we didn't until just recently. I won't bore you with the technical details of the issue other then to say some of our cleints could not access the forms.

To make matters worse I we discovered the issue late on a Thursday before a four day holiday weekend. I knew from past support tickets that thier support desk was limited during holidays and on weekends. So I pushed the ticket thru not expecting anything until Monday, And also by chance late in the evening I shot them a message on Facebook Messenger.

Much to my amazement I got an almost imeditate response. Not only did they take my issue seriously but they listened to what I had told them and advised that this advice helped to narrow down the underlying problem that had just cropped up in thier system. Not only did the fix the issue in a timely manner but they followed up several times of the next few days to ensure it stayed fixed. One could not hope for a better partner!!!

Cons

I do not have a lot of cons about the product but could use more sort features when you have a lot of forms.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Mental Health Care
Company size: 10 000+ Employees

Wufoo - The Little Engine That Could

Used Weekly for 2+ years
Reviewed on 2019/11/26
Review Source: Capterra

I have been using Wufoo Forms for a few years now and wouldn't change to another form building software for anything. In an industry dominated by Survey Monkey, Wufoo chisels their own path forward with eccentric branding and easy to use software.

Pros

They have a great library of templates to choose from to get started, and once you get started the user friendly interface makes it super easy to brand and edit.

Cons

It's a little bit pricey especially when you're collecting a lot of responses and or are creating lots of forms.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Clarice I.
Industry: Nonprofit Organization Management
Company size: 51-200 Employees

Woo for Wufoo

Used Daily for 1+ year
Reviewed on 2020/10/06
Review Source: Capterra

We use it for our donation portal and we have integrated it to stripe and our donors have found the platform super easy to use

Pros

Ability to create forms is so simple
multiple users
Form integration to things like stripe or constant contact
easiness to run reports
Website integration is key

Cons

Limit of users allowed to use Wufoo
Was difficult for some of the older employees at first
Two step form for app integration

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Alex B.
Industry: Computer & Network Security
Company size: 201-500 Employees

A little dated, but fully functional, easy, and inexpensive.

Used Monthly for 2+ years
Reviewed on 2020/10/09
Review Source: Capterra

I used Wufoo to quickly stand up some entry forms for a few different systems - an internal IT ticketing system (via Zendesk), and a couple different project management tools (via Asana and JIRA). All of these groups were getting too many ad-hoc requests either via desk walkups or emails to a departmental address. We set up entry forms, sent the entries to the appropriate systems, and used those as the official channels to request help from. It worked great and allowed for quick changes to the forms as necessary.

Pros

Wufoo is cheap and easy. It's a great scrappy solution for entry forms that need quick and easy setup and integrations with things like ticketing systems or project management tools.

Cons

When I was using Wufoo, the interface and site felt pretty dated - like it was built in 2005 and hadn't been restyled or had much improvement since. That said, it looks like they've done some minor improvements in the last year and the look/feel doesn't really matter as it's purely a functional tool.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 5.0/10

Ben E.
Industry: Higher Education
Company size: 11-50 Employees

Easy-to-Use Form Builder with Plenty of Options

Used Weekly for 2+ years
Reviewed on 2020/09/01
Review Source: Capterra

Overall, Wufoo is a fantastic, customizable form builder that so far has met all of our needs in some capacity. Any complaints about the product are extremely few and far between.

Pros

The nicest thing about Wufoo is how simple the user interface is. On multiple occasions, I've been tasked with introducing staff members to the platform. Usually, I only give them a simple assignment and have them build something in Wufoo with limited or no instruction. The fact that all of those staff members were able to successfully create forms and utilize multiple functions tells me that the interface is straight-forward, understandable, and very, VERY user-friendly.

Cons

This is not a problem that most users will experience. That said, I created a form that utilized 'branching & logic,' some deeper features that many people might not ever use, depending on their needs. Ultimately, I was creating a form that had all of the US states, and depending on which state was selected, it would display certain information or fields. It was unfortunate to discover that Wufoo maxes out at 50 lines in the 'branching & logic,' meaning I had to break up the form into multiple forms to be able to fit everything. It wasn't ideal, but I fully recognize it is an inconvenience that most users will not experience.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,4/10
Based on 174 user ratings
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Wufoo Pricing

Wufoo Pricing

Starting from
US$19,00/month
Free Trial
Free
Subscription
Value for money

You can use Wufoo for free; however, you are then limited to 3 forms, 3 reports, 10 fields and only 100 entries per month. Other, more advanced plans start at $19 per month.

You can use Wufoo for free; however, you are then limited to 3 forms, 3 reports, 10 fields and only 100 entries per month. Other, more advanced plans start at $19 per month.

Value for Money
4,3/5
Based on 174 user ratings
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Wufoo Features

Wufoo Features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
4,2/5
Based on 174 user ratings
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Categories

Additional information for Wufoo

Additional information for Wufoo

Key features of Wufoo

  • Code Manager
  • Form Analytics
  • Form Builder
  • Instant Notifications
  • Over 150 Templates & Themes
  • Payment Integratin
  • Spam Prevention
  • Theme Designer
  • User Management

Benefits

- Wufoo provides the tools to easily drag and drop a form
- Copy-and-paste code snippets help you embed your form into your web site, blog post, etc.
- Easy data collection with intuitive analysis

Wufoo FAQs

Wufoo FAQs

Below are some frequently asked questions for Wufoo.

Q. What type of pricing plans does Wufoo offer?

Wufoo offers the following pricing plans:

Starting from: US$19,00/month

Pricing model: Free, Subscription

Free Trial: Not Available

You can use Wufoo for free; however, you are then limited to 3 forms, 3 reports, 10 fields and only 100 entries per month. Other, more advanced plans start at $19 per month.

Q. What are the main features of Wufoo?

Wufoo offers the following features:

  • Code Manager
  • Form Analytics
  • Form Builder
  • Instant Notifications
  • Over 150 Templates & Themes
  • Payment Integratin
  • Spam Prevention
  • Theme Designer
  • User Management

Q. Who are the typical users of Wufoo?

Wufoo has the following typical customers:

Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business

Q. What languages does Wufoo support?

Wufoo supports the following languages:

English

Q. What type of pricing plans does Wufoo offer?

Wufoo has the following pricing plans:

Free, Subscription

Q. Does Wufoo support mobile devices?

We do not have any information about what devices Wufoo supports

Q. What other apps does Wufoo integrate with?

Wufoo integrates with the following applications:

ActiveCampaign, Braintree, Email It, FreshBooks, Little Green Light, Mojo Helpdesk, Oempro, OnePageCRM, Sendloop, amoCRM

Q. What level of support does Wufoo offer?

Wufoo offers the following support options:

FAQs, Forum, Video Tutorials