About Bullhorn ATS & CRM

Bullhorn is the global leader in software designed for staffing and recruiting agencies - Its automated data capture and customer insight technology helps companies engage candidates and win customers. More than 10,000 companies rely on Bullhorn’s cloud-based platform to streamline their recruitment processes and power their business from start to finish.

Offering different solutions that customize to fit your needs and future-proof your investments, the Bullhorn system grows with your business, enabling you to make more placements, improve candidate experience, streamline operations, and much more.

Bullhorn unifies your entire agency with solutions that align the work of every department, individual, and role to achieve profit, growth, and a seamless candidate and customer experience.


Key benefits of Bullhorn ATS & CRM

  • Automatically manage candidate information and track candidates throughout the entire recruitment process with Bullhorn's Applicant Tracking System.

  • View and edit candidate records, access placement data and create notes on the go with Bullhorn ATS mobile recruiting.

  • Collaborate with other team members and respond to candidates instantly.

  • Through Bullhorn's integration with LinkedIn, candidate information is synced with their LinkedIn records, streamlining workflow for recruiters and maintaining up-to-date information.

  • View your email inbox, parse in resumes and create new notes, tasks & appointments directly within Bullhorn through its integration with Outlook and Gmail.

  • Analyze individual recruiter and team performance, placement activity and action towards specific job orders to create tailored, configurable reports.

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    Bullhorn ATS & CRM Software - Dashboard

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    Reviews

    Overall rating

    4,1 /5
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    Already have Bullhorn ATS & CRM?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 1 060
    Wendy
    Wendy
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 501–1 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Bullhorn for your Daily Use- Staffing Recruiters Best Friend

    Reviewed on 2016/08/18

    Bullhorn is both our ATS and CRM. We utilize the tool on a daily basis for Activity Tracking,...

    Bullhorn is both our ATS and CRM. We utilize the tool on a daily basis for Activity Tracking, Reporting, Job Order Management and Candidate Search. The tool has helped bring everyone to a common platform with a common process. This has helped us maintain better performance metrics, overall reporting and candidate engagement.

    Pros

    Bullhorn is a great tool that is very user friendly and easy to navigate. The time to get a recruiter or an account manager up to speed on the basics of Bullhorn is relatively simple. Getting people to use all the power of Bullhorn is where consistent reminders and training is needed. The tool is great for tracking anything and allows you to forget because you can set reminders to follow up on items, track past emails, etc. The tool really will change how you recruit.

    Cons

    Bullhorn has lots of great tools out of the box so it is best to explore this before completing too much customization and automations. You may find better out of the box ways to do things versus spending money on customizations that you don't need or use after going live.

    Sarah
    Overall rating
    • Industry: Staffing & Recruiting
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Could be better, not interested in the smaller accoubts

    Reviewed on 2019/07/18

    I found bullhorn a deterrent to recording information in the main & tended to rely on email &...

    I found bullhorn a deterrent to recording information in the main & tended to rely on email & memory. Only when the connection speed was at its very fastest did I find it functional to use.

    Pros

    Compatibility with broadbean & cv preview.

    Cons

    Distribution lists, coding, speed, intuition.

    Chuck
    Overall rating
    • Company size: 2–10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Bullhorn review

    Reviewed on 2017/02/10

    I'm a former MaxHire advocate, user, trainer, etc. Love the platform. So this is kind of like a...

    I'm a former MaxHire advocate, user, trainer, etc. Love the platform. So this is kind of like a Chevy fanatic reviewing a Ford :-)

    Pros

    Very clean interface. No over-crowding. Mostly intuitive to use. Love that it's not an installed client on a machine and is cloud based. I like how you can immediately edit some field values on records while viewing them in list format. Love the reporting features and functionality. Hands down 1 of the best here that I've seen.

    Cons

    uploading data by .csv...if some data on the spreadsheet is a dupe in BH, it will tell you that x# of the uploads were duplicate. Okay - great. But then, that x# of dupes don't get displayed in my list. So then I have saved the new uploads into a tearsheet, sort the tearsheet A-Z and then open my spreadsheet to cross reference who the missing x#s are to then go find them individually in BH and add to the tearsheet. In MaxHire - which Bullhorn OWNS - I get an option to add the dupes to the list. BRILLIANT!

    Activities tab in a person record - I think by default always shows (0). But once you click it, you can then see placements, interviews, appointments, tasks, etc. This makes it really challenging to quickly search for those who have any of those activities.

    The Bullhorn Accelerator browser extension rarely works. How many times do I have to continue logging in to use it? Same for the Outlook add-in.

    Set up - I'm really disappointed that Bullhorn doesn't take the additional time on initial configuration to work with new clients on setting up (or at least notifying the client of these things) email integration with Outlook or Gmail. This should be a default practice by Bullhorn. I've now been at 2 companies on Bullhorn who didn't even have this setup and didn't even know the possibility existed. Bullhorn should be making these recommendations - they are called best practices - or making these things set up defaults. I know the user has to work with their domain host/email host.

    Tearsheets - brilliant idea - but to me, a tearsheet is my call list. I put people in a tearsheet per my planning for the next day. You open the tearsheet and you have to open each record to get to the phone number to be able to call them. This is an epic fail. Tearsheet lists don't even display the binoculars for a profile quick view. That would help. Tearsheets don't allow you to manipulate the fields being displayed on the tearsheet (to display contact info). This is a big fail.
    It was only after months of frustration that we opened a ticket about this to learn that we have to open the tearsheet through contact or candidate fields to then get access to what makes a tearsheet beneficial in the first place. Totally frustrating.

    Calendar - EPIC FAIL - Bullhorn doesn't have a calendar. I live in Bullhorn, but have to use my Google Calendar or Outlook calendar to see what my day looks like? Again - you guys OWN MaxHire. Another great feature for Bullhorn to make happen. And if I book appointments for people on my team with a client or candidate (and I won't be attending), I don't even see the event at all because I didn't invite myself to get the message to my inbox to then accept my own invitation. Come on - that's frustrating. How can I see when to follow up or get a reminder to follow up if it doesn't exist on my calendar.

    Eugeniu
    Overall rating
    • Industry: Staffing & Recruiting
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Using it daily

    Reviewed on 2019/11/18

    Pros

    The functionality that helps me access from contacts - the LinkedIn page of the person.

    Cons

    I understand the complexity of the platform but it's slow for me to use

    Verified Reviewer
    Overall rating
    • Industry: Insurance
    • Company size: 51–200 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Streamline Your Hiring and Sales Processes"

    Reviewed on 2023/05/11

    Praising the system's powerful tools for candidate sourcing, resume parsing, and job posting, as...

    Praising the system's powerful tools for candidate sourcing, resume parsing, and job posting, as well as its intuitive interface and customizable workflows. The system also offers strong reporting and analytics capabilities, allowing users to gain insights into key metrics and make data-driven decisions.That being said, some users have noted issues with cost, complexity, and customer support, which may make the system less attractive for certain businesses. However, overall, Bullhorn ATS & CRM is a solid option for companies looking to streamline their recruitment and sales operations and improve their overall efficiency and effectiveness.

    Pros

    Bullhorn allowing users to tailor the platform to their specific needs and workflows.Additionally, Bullhorn ATS & CRM provides powerful reporting and analytics capabilities, enabling users to track key metrics and gain valuable insights into their recruiting and sales operations. The system also integrates with a wide range of third-party tools, such as job boards, social media platforms, and productivity apps, making it a versatile and flexible solution for businesses of all sizes.

    Cons

    Cost: Some users have noted that Bullhorn ATS & CRM can be expensive, especially for smaller businesses with limited budgets.Complexity: While many users have praised the system's user-friendly interface, others have found it to be overly complex and difficult to navigate, especially for new users.Customer support: Some users have reported issues with customer support, citing slow response times and difficulty in getting their issues resolved in a timely manner.Lack of integrations: While Bullhorn ATS & CRM does offer integrations with many third-party tools, some users have noted that certain integrations are missing or not fully functional, limiting the system's flexibility and adaptability.

    Showing 5 reviews of 1 060 Read all reviews

    Bullhorn ATS & CRM FAQs

    Below are some frequently asked questions for Bullhorn ATS & CRM.

    Bullhorn ATS & CRM offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Not Available

    Pricing varies and depends on the business' recruiting needs. Contact Bullhorn for further pricing information.

    Bullhorn ATS & CRM has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Bullhorn ATS & CRM supports the following languages:

    Dutch, English, French, German, Spanish

    Bullhorn ATS & CRM supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Bullhorn ATS & CRM integrates with the following applications:

    8x8 Virtual Office, Able, Asurint, Broadbean, Checkr, CloudCall, Constant Contact, Daxtra, DiscoverOrg, ETZ Payments, Ebsta, Fuze, Gmail, Google Calendar, Google Workspace, Great Recruiters, HarQen, Indeed, InsightSquared, LinkedIn for Business, Meta for Business, Microsoft 365, Microsoft Outlook, Mya, Odro, QuickBooks Online Advanced, ScheduleFlex, Scout APM, SkillSurvey, Spark Hire, Starred, Stirista Scout, Sugar Market, TenFold, TextRecruit, TextUs, Textkernel, Twitter/X, VerticalResponse, Vonage Business Communications, Whatfix, Xref, Zapier, ZoomInfo SalesOS, interviewstream

    Bullhorn ATS & CRM offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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