Bullhorn

Recruiting and applicant tracking software

4,1 /5 (966 reviews) Write a Review!

Bullhorn Overview

What is Bullhorn?

Bullhorn is the global leader in software designed for staffing and recruiting agencies - Its automated data capture and customer insight technology helps companies engage candidates and win customers. More than 10,000 companies rely on Bullhorn’s cloud-based platform to streamline their recruitment processes and power their business from start to finish.

Offering different solutions that customize to fit your needs and future-proof your investments, the Bullhorn system grows with your business, enabling you to make more placements, improve candidate experience, streamline operations, and much more.

Bullhorn unifies your entire agency with solutions that align the work of every department, individual, and role to achieve profit, growth, and a seamless candidate and customer experience.

Bullhorn Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Pricing varies and depends on the business' recruiting needs.

Contact Bullhorn for further pricing information.


Bullhorn Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Dutch, English, French, German, Spanish

Media

View candidates
View jobs
Get an overview of candidates
Dashboard
Bullhorn video Bullhorn screenshot: View candidates Bullhorn screenshot: View jobs Bullhorn screenshot: Get an overview of candidates Bullhorn screenshot: Dashboard

Bullhorn Reviews

Bullhorn Reviews

Overall rating
4,1
/
5
Excellent
406

Very good
385

Average
108

Poor
37

Terrible
30

Value for Money
3,8
Features
4
Ease of Use
4,1
Customer Support
4
82% recommended this app
Wendy K.

Bullhorn for your Daily Use- Staffing Recruiters Best Friend

Bullhorn is both our ATS and CRM. We utilize the tool on a daily basis for Activity Tracking, Reporting, Job Order Management and Candidate Search. The tool has helped bring everyone to a common platform with a common process. This has helped us maintain better performance metrics, overall reporting and candidate engagement.


Stacey D.

Great ATS, the best one I have used as a Recruiter

Bullhorn ATS is overall a great tool for our recruiting team and we enjoy using it. It integrates well with a lot of the other tools we use to improve the candidate experience including Herefish, LinkedIn, TextUs, etc. Wish customer support was a bit stronger with stronger, long-lasting solutions, but overall we like it.


David B.

Bullhorn ATS

Excellent, the product does what it says it should do and it you need help from the CSR team, it's minutes away!


Megan S.

Disappointed - All Talk & No Follow Through

I rarely leave poor reviews. However; I was so thoroughly taken in with a software I want to share my experience for future potential users.

The customer service is great from the tech team- they get in touch with you quickly. However; I was often finding work arounds myself, or being advised work arounds instead of having issues resolved (example- The DPA/Non DPA issue- an excel spreadsheet can do this, yet a CRM cannot?)

I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor- their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky.

The product was oversold. For example; I was advised their 'merge docs' feature would allow me to bull data directly from the 'Overview', 'Work Histories' which later proved to be false.

Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks.

It's just a complete lack of regard, or care about individual customers once you've signed. There is no continuity of care & it's extremely disappointing for me as a customer, & their sales team who did a great job in the beginning.


Danielle K.

Bullhorn Review

Overall, Bullhorn is very user friendly and I would suggest it to other businesses.


Wendy K.
Industry: Information Technology & Services
Company size: 501-1 000 Employees

Bullhorn for your Daily Use- Staffing Recruiters Best Friend

Used Daily for 2+ years
Reviewed on 2016/08/18
Review Source: GetApp

Bullhorn is both our ATS and CRM. We utilize the tool on a daily basis for Activity Tracking, Reporting, Job Order Management and Candidate Search. The tool has helped bring everyone to a common platform with a common process. This has helped us maintain better performance metrics, overall reporting and candidate engagement.

Pros

Bullhorn is a great tool that is very user friendly and easy to navigate. The time to get a recruiter or an account manager up to speed on the basics of Bullhorn is relatively simple. Getting people to use all the power of Bullhorn is where consistent reminders and training is needed. The tool is great for tracking anything and allows you to forget because you can set reminders to follow up on items, track past emails, etc. The tool really will change how you recruit.

Cons

Bullhorn has lots of great tools out of the box so it is best to explore this before completing too much customization and automations. You may find better out of the box ways to do things versus spending money on customizations that you don't need or use after going live.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Stacey D.
Industry: Staffing & Recruiting
Company size: 11-50 Employees

Great ATS, the best one I have used as a Recruiter

Used Daily for 1+ year
Reviewed on 2019/12/06
Review Source: Capterra

Bullhorn ATS is overall a great tool for our recruiting team and we enjoy using it. It integrates well with a lot of the other tools we use to improve the candidate experience including Herefish, LinkedIn, TextUs, etc. Wish customer support was a bit stronger with stronger, long-lasting solutions, but overall we like it.

Pros

Integrates with a lot of other software we use like TextUs, Herefish, LinkedIn, LinkedIn Jobs, etc. We also like that it has a lot of capability and functionality, more than other ATS's I have used. It also has a fairly easy to use interface and a lot of training materials, which makes it easy to onboard new recruiters on to our team.

Cons

Customer Support is very unhelpful when we try to add new functionality, suggest Bullhorn updates, or if we have a system issue. We have not been impressed with their problem-solving or timely support.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

David B.
Industry: Staffing & Recruiting
Company size: 10 000+ Employees

Bullhorn ATS

Used Daily for 2+ years
Reviewed on 2020/09/26
Review Source: Capterra

Excellent, the product does what it says it should do and it you need help from the CSR team, it's minutes away!

Pros

Love the ease of use and intuitive aspects. If you are not a 'savvy' computer person but a good recruiter, this product will NOT stand in your way

Cons

I love all of it, I really don't have any complaints

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Megan S.
Industry: Staffing & Recruiting
Company size: 2-10 Employees

Disappointed - All Talk & No Follow Through

Used Daily for 6-12 months
Reviewed on 2020/07/11
Review Source: Capterra

I rarely leave poor reviews. However; I was so thoroughly taken in with a software I want to share my experience for future potential users.

The customer service is great from the tech team- they get in touch with you quickly. However; I was often finding work arounds myself, or being advised work arounds instead of having issues resolved (example- The DPA/Non DPA issue- an excel spreadsheet can do this, yet a CRM cannot?)

I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor- their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky.

The product was oversold. For example; I was advised their 'merge docs' feature would allow me to bull data directly from the 'Overview', 'Work Histories' which later proved to be false.

Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks.

It's just a complete lack of regard, or care about individual customers once you've signed. There is no continuity of care & it's extremely disappointing for me as a customer, & their sales team who did a great job in the beginning.

Pros

- The ability to hashtag consultants, client contacts & candidates
- The appearance is user friendly
- The ability to customise individual views at the consultant level
- The availability of training online
- The ability to customise yourself without the help of the team.

Cons

- It's old & clunky with attempts to modernise its appearance & features.
- The search uses boolean so consultants require training to know how to search, build lists & find candidates & contacts. EG, you write 'Bob' into search, & it won't appear but you'll add an asterisk & it will appear. If you had 'Bob Jane' in the first name, it also won't appear.
- The filters don't work correctly. EG, we have 'DPA' & 'Non DPA' - BH did not have the ability to differentiate between the two using the filter, because they both said 'DPA'. We had to either change the terminology (which is industry standard in the medical field) or use the advanced search rather than the filters.
- The updating of the custom fields is clunky & not intuitive. Adding in multiple job types was limited to 3 (i.e. salary, contract & temp - we have additional types)and each one required individual customizing (fair) which the played havoc if it didn't match up to the master file which overrode the other 3. EG, ALL custom fields were required on the master, and then you'll match up each in the individual job type as required. You'd then just include what was required in the individual job type.
- The migration from our old CRM was poor. One Example- We ended up with thousands of files that were 'New South Wales' which got turned into 'New South Western Australiales. We were refused assistance in fixing this
- It's slow to load
- Clear your cache daily- or things will break
- No ability to add locations.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Danielle K.
Industry: Staffing & Recruiting
Company size: 51-200 Employees

Bullhorn Review

Used Daily for 1+ year
Reviewed on 2020/10/16
Review Source: SoftwareAdvice

Overall, Bullhorn is very user friendly and I would suggest it to other businesses.

Pros

Bullhorn is very user friendly - the candidate tracking system and database are very easy to maneuver.

Cons

When we go to send out a mass email to the industry it would be easier to attach a job description then copy paste in body.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8/10
Based on 966 user ratings
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Bullhorn Pricing

Bullhorn Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Pricing varies and depends on the business' recruiting needs.

Contact Bullhorn for further pricing information.

Pricing varies and depends on the business' recruiting needs.

Contact Bullhorn for further pricing information.

Value for Money
3,8/5
Based on 966 user ratings
Compare value for money rating with alternatives
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Bullhorn Features

Bullhorn Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4/5
Based on 966 user ratings
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Categories

Additional information for Bullhorn

Additional information for Bullhorn

Key features of Bullhorn

  • API access
  • Activity goals and sales quotas
  • Applicant tracking
  • Business intelligence & reporting
  • Candidate management and sourcing
  • Career portal
  • Contact and company management
  • Custom fields and workflows
  • Custom user types
  • Email integration, tracking, and mass mailing
  • Inbox productivity tool
  • Job management and publishing
  • Lead and opportunity tracking
  • LinkedIn Recruiter integration
  • LinkedIn integration
  • NPS survey tool
  • Pipeline management
  • Resume parsing
  • SMS texting
  • Social recruiting
  • Standard mobile recruiting
  • Unlimited data storage

Benefits

  • Automatically manage candidate information and track candidates throughout the entire recruitment process with Bullhorn's Applicant Tracking System.

  • View and edit candidate records, access placement data and create notes on the go with Bullhorn ATS mobile recruiting.

  • Collaborate with other team members and respond to candidates instantly.

  • Through Bullhorn's integration with LinkedIn, candidate information is synced with their LinkedIn records, streamlining workflow for recruiters and maintaining up-to-date information.

  • View your email inbox, parse in resumes and create new notes, tasks & appointments directly within Bullhorn through its integration with Outlook and Gmail.

  • Analyze individual recruiter and team performance, placement activity and action towards specific job orders to create tailored, configurable reports.

  • Bullhorn FAQs

    Bullhorn FAQs

    Below are some frequently asked questions for Bullhorn.

    Q. What type of pricing plans does Bullhorn offer?

    Bullhorn offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Pricing varies and depends on the business' recruiting needs. Contact Bullhorn for further pricing information.

    Q. What are the main features of Bullhorn?

    Bullhorn offers the following features:

    • API access
    • Activity goals and sales quotas
    • Applicant tracking
    • Business intelligence & reporting
    • Candidate management and sourcing
    • Career portal
    • Contact and company management
    • Custom fields and workflows
    • Custom user types
    • Email integration, tracking, and mass mailing
    • Inbox productivity tool
    • Job management and publishing
    • Lead and opportunity tracking
    • LinkedIn Recruiter integration
    • LinkedIn integration
    • NPS survey tool
    • Pipeline management
    • Resume parsing
    • SMS texting
    • Social recruiting
    • Standard mobile recruiting
    • Unlimited data storage

    Q. Who are the typical users of Bullhorn?

    Bullhorn has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Bullhorn support?

    Bullhorn supports the following languages:

    Dutch, English, French, German, Spanish

    Q. What type of pricing plans does Bullhorn offer?

    Bullhorn has the following pricing plans:

    Subscription

    Q. Does Bullhorn support mobile devices?

    Bullhorn supports the following devices:

    Android, iPhone

    Q. What other apps does Bullhorn integrate with?

    Bullhorn integrates with the following applications:

    EMERGE Background Checks, HarQen, HireSelect, InsightSquared, Mailjet, SignalHire, Sirenum, TextRecruit, TextUs, Veritable Screening

    Q. What level of support does Bullhorn offer?

    Bullhorn offers the following support options:

    Video Tutorials, Online Support, Phone Support, Knowledge Base