Bullhorn Overview
What is Bullhorn?
Bullhorn is the global leader in software designed for staffing and recruiting agencies - Its automated data capture and customer insight technology helps companies engage candidates and win customers. More than 10,000 companies rely on Bullhorn’s cloud-based platform to streamline their recruitment processes and power their business from start to finish.
Offering different solutions that customize to fit your needs and future-proof your investments, the Bullhorn system grows with your business, enabling you to make more placements, improve candidate experience, streamline operations, and much more.
Bullhorn unifies your entire agency with solutions that align the work of every department, individual, and role to achieve profit, growth, and a seamless candidate and customer experience.
Bullhorn Overview
Pricing
Pricing options
Pricing varies and depends on the business' recruiting needs.
Contact Bullhorn for further pricing information.
Bullhorn Features
Media
Bullhorn Reviews
Bullhorn Reviews
Bullhorn for your Daily Use- Staffing Recruiters Best Friend
Bullhorn is both our ATS and CRM. We utilize the tool on a daily basis for Activity Tracking, Reporting, Job Order Management and Candidate Search. The tool has helped bring everyone to a common platform with a common process. This has helped us maintain better performance metrics, overall reporting and candidate engagement.
Great ATS, the best one I have used as a Recruiter
Bullhorn ATS is overall a great tool for our recruiting team and we enjoy using it. It integrates well with a lot of the other tools we use to improve the candidate experience including Herefish, LinkedIn, TextUs, etc. Wish customer support was a bit stronger with stronger, long-lasting solutions, but overall we like it.
Bullhorn ATS - Is just the best
I recommend Bullhorn to many of our staffing clientele, I always go back to all the features Bullhorn provides, all of the integrations we use (Indeed/LinkedIn) to name a few. The ease of use is a big one for us and it just works so well with our business!
Disappointed - All Talk & No Follow Through
I rarely leave poor reviews. However; I was so thoroughly taken in with a software I want to share my experience for future potential users.
The customer service is great from the tech team- they get in touch with you quickly. However; I was often finding work arounds myself, or being advised work arounds instead of having issues resolved (example- The DPA/Non DPA issue- an excel spreadsheet can do this, yet a CRM cannot?)
I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor- their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky.
The product was oversold. For example; I was advised their 'merge docs' feature would allow me to bull data directly from the 'Overview', 'Work Histories' which later proved to be false.
Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks.
It's just a complete lack of regard, or care about individual customers once you've signed. There is no continuity of care & it's extremely disappointing for me as a customer, & their sales team who did a great job in the beginning.
There's better alternatives especially for the $$$
Not impressed - good product, mediocre customer service yet one of the most expensive choices.
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Bullhorn for your Daily Use- Staffing Recruiters Best Friend
Pros
Bullhorn is a great tool that is very user friendly and easy to navigate. The time to get a recruiter or an account manager up to speed on the basics of Bullhorn is relatively simple. Getting people to use all the power of Bullhorn is where consistent reminders and training is needed. The tool is great for tracking anything and allows you to forget because you can set reminders to follow up on items, track past emails, etc. The tool really will change how you recruit.
Cons
Bullhorn has lots of great tools out of the box so it is best to explore this before completing too much customization and automations. You may find better out of the box ways to do things versus spending money on customizations that you don't need or use after going live.
Great ATS, the best one I have used as a Recruiter
Bullhorn ATS is overall a great tool for our recruiting team and we enjoy using it. It integrates well with a lot of the other tools we use to improve the candidate experience including Herefish, LinkedIn, TextUs, etc. Wish customer support was a bit stronger with stronger, long-lasting solutions, but overall we like it.
Pros
Integrates with a lot of other software we use like TextUs, Herefish, LinkedIn, LinkedIn Jobs, etc. We also like that it has a lot of capability and functionality, more than other ATS's I have used. It also has a fairly easy to use interface and a lot of training materials, which makes it easy to onboard new recruiters on to our team.
Cons
Customer Support is very unhelpful when we try to add new functionality, suggest Bullhorn updates, or if we have a system issue. We have not been impressed with their problem-solving or timely support.
Bullhorn ATS - Is just the best
I recommend Bullhorn to many of our staffing clientele, I always go back to all the features Bullhorn provides, all of the integrations we use (Indeed/LinkedIn) to name a few. The ease of use is a big one for us and it just works so well with our business!
Pros
Bullhorn is so user friendly first off! When i train new employees on the use and flow of Bullhorn I have never had an issue with them not understanding. There are so many training videos that show step by step instructions on how to move throughout Bullhorn that are so helpful!
Cons
There are sometimes latency issues, but this seems to get fixed quite fast! Other than that, we typically do not have many issues within Bullhorn that are worth complaining about.
Disappointed - All Talk & No Follow Through
I rarely leave poor reviews. However; I was so thoroughly taken in with a software I want to share my experience for future potential users.
The customer service is great from the tech team- they get in touch with you quickly. However; I was often finding work arounds myself, or being advised work arounds instead of having issues resolved (example- The DPA/Non DPA issue- an excel spreadsheet can do this, yet a CRM cannot?)
I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor- their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky.
The product was oversold. For example; I was advised their 'merge docs' feature would allow me to bull data directly from the 'Overview', 'Work Histories' which later proved to be false.
Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks.
It's just a complete lack of regard, or care about individual customers once you've signed. There is no continuity of care & it's extremely disappointing for me as a customer, & their sales team who did a great job in the beginning.
Pros
- The ability to hashtag consultants, client contacts & candidates
- The appearance is user friendly
- The ability to customise individual views at the consultant level
- The availability of training online
- The ability to customise yourself without the help of the team.
Cons
- It's old & clunky with attempts to modernise its appearance & features.
- The search uses boolean so consultants require training to know how to search, build lists & find candidates & contacts. EG, you write 'Bob' into search, & it won't appear but you'll add an asterisk & it will appear. If you had 'Bob Jane' in the first name, it also won't appear.
- The filters don't work correctly. EG, we have 'DPA' & 'Non DPA' - BH did not have the ability to differentiate between the two using the filter, because they both said 'DPA'. We had to either change the terminology (which is industry standard in the medical field) or use the advanced search rather than the filters.
- The updating of the custom fields is clunky & not intuitive. Adding in multiple job types was limited to 3 (i.e. salary, contract & temp - we have additional types)and each one required individual customizing (fair) which the played havoc if it didn't match up to the master file which overrode the other 3. EG, ALL custom fields were required on the master, and then you'll match up each in the individual job type as required. You'd then just include what was required in the individual job type.
- The migration from our old CRM was poor. One Example- We ended up with thousands of files that were 'New South Wales' which got turned into 'New South Western Australiales. We were refused assistance in fixing this
- It's slow to load
- Clear your cache daily- or things will break
- No ability to add locations.
There's better alternatives especially for the $$$
Not impressed - good product, mediocre customer service yet one of the most expensive choices.
Pros
Did a decent job in all aspects but never a great job.
Product-wise it was decent to good
FAR better than Tempworks in functionality
A true CRM/ATS with modern-day capabilities - as most of the top 20 ATS's have
Cons
Customer service was lacking during presale, implementation, and during our migration
No help with "best practices" therefore they rely on their customer base to figure things out for themselves versus acting as professional advisors
Their initial salesmen were extremely "high pressure sales oriented" NOT focused on clients needs, wanted to close the deal
Ease of use is lacking therefore employees are reluctant to embrace it.
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Bullhorn Pricing
Bullhorn Pricing
Pricing varies and depends on the business' recruiting needs.
Contact Bullhorn for further pricing information.
Pricing varies and depends on the business' recruiting needs.
Contact Bullhorn for further pricing information.
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Bullhorn Features
Bullhorn Features
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Categories
Categories
Additional information for Bullhorn
Additional information for Bullhorn
Key features of Bullhorn
- API access
- Activity goals and sales quotas
- Applicant tracking
- Business intelligence & reporting
- Candidate management and sourcing
- Career portal
- Contact and company management
- Custom fields and workflows
- Custom user types
- Email integration, tracking, and mass mailing
- Inbox productivity tool
- Job management and publishing
- Lead and opportunity tracking
- LinkedIn Recruiter integration
- LinkedIn integration
- NPS survey tool
- Pipeline management
- Resume parsing
- SMS texting
- Social recruiting
- Standard mobile recruiting
- Unlimited data storage
Benefits
Bullhorn FAQs
Bullhorn FAQs
Below are some frequently asked questions for Bullhorn.
Q. What type of pricing plans does Bullhorn offer?
Bullhorn offers the following pricing plans:
Pricing model: Subscription
Free Trial: Not Available
Pricing varies and depends on the business' recruiting needs. Contact Bullhorn for further pricing information.
Q. What are the main features of Bullhorn?
Bullhorn offers the following features:
- API access
- Activity goals and sales quotas
- Applicant tracking
- Business intelligence & reporting
- Candidate management and sourcing
- Career portal
- Contact and company management
- Custom fields and workflows
- Custom user types
- Email integration, tracking, and mass mailing
- Inbox productivity tool
- Job management and publishing
- Lead and opportunity tracking
- LinkedIn Recruiter integration
- LinkedIn integration
- NPS survey tool
- Pipeline management
- Resume parsing
- SMS texting
- Social recruiting
- Standard mobile recruiting
- Unlimited data storage
Q. Who are the typical users of Bullhorn?
Bullhorn has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does Bullhorn support?
Bullhorn supports the following languages:
Dutch, English, French, German, Spanish
Q. Does Bullhorn support mobile devices?
Bullhorn supports the following devices:
Android, iPhone
Q. What other apps does Bullhorn integrate with?
Bullhorn integrates with the following applications:
EMERGE Background Checks, HarQen, HireSelect, InsightSquared, Mailjet, SignalHire, Sirenum, TextRecruit, TextUs, Veritable Screening
Q. What level of support does Bullhorn offer?
Bullhorn offers the following support options:
Video Tutorials, Online Support, Phone Support, Knowledge Base
Bullhorn is both our ATS and CRM. We utilize the tool on a daily basis for Activity Tracking, Reporting, Job Order Management and Candidate Search. The tool has helped bring everyone to a common platform with a common process. This has helped us maintain better performance metrics, overall reporting and candidate engagement.