CallRail

CallRail

Call Tracking & Analytics

4.5/5 (2 reviews)

CallRail Overview

Know what makes your phone ring - every click, every call, every channel.

CallRail is the leading provider of marketing software to businesses who want a single attribution platform to capture the journey from visitors to leads to customers. More than 100,000 companies and agencies use CallRail’s easy-to-use marketing attribution and conversation intelligence software to optimize lead generation and improve sales. From tracking calls to website form submissions, its all-in-one platform takes the hassle out of reporting with a single source of truth for marketing ROI.

CallRail tracks phone calls from online and offline marketing campaigns (such as print ads, radio ads, TV ads, referrals, SEO), analyzes which campaigns best convert into customers, and increases phone call conversion rates by recording calls for training to make sales reps more effective - all breaking the limitations of historical PPC tracking and redefining the way companies track, handle, and analyze phone calls. Contact us about our international plans offered in the United Kingdom, Australia, New Zealand and Brazil!

Instant Free Trial. No Credit Card Needed. Learn more at CallRail.com.

Pricing

Starting from
US$45,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Brazil, Canada, Europe, Germany, United Kingdom, United States

Supported Languages

English

CallRail Reviews

Overall rating
4.5/5
100% positive reviews
2
Excellent
0
Very good
0
Average
0
Poor
0
Terrible
Verified Reviewer

We have no used Callrail for about 3 years and find it as an indespensible tool to provide ROI value

Used Daily for 2+ years
Reviewed on 2018/07/18
Review Source: Capterra

Easy and everything you need to show ROI to clients

Pros

We love the ease of use for both the agency as well as for our clients. We also love the mobile app for us and clients

Cons

Form submissions are tracked but the reporting is less robust than call tracking. We would like for clients to be able to "thumbs up" and include tags

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jen M.

An Easy Solution for Tracking Calls

Used Monthly for 2+ years
Reviewed on 2018/11/24
Review Source: Capterra

Pros

Being able to track phone calls from different verticals is a huge analytical advantage you can add to your marketing efforts. CallRail makes it simple to see which users are converting via phone calls and which channels are converting. You can record calls and set up whisper messages to make sure that you're compliant too which is very convenient.

Cons

The reporting isn't always the easiest to understand, setting up numbers is pretty easy, but making heads or tails from the different channels can be difficult if you don't set everything else up correctly.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

9.0/10

CallRail Pricing

Starting from
US$45,00/month
Pricing options
Free Trial
Subscription
Value for money

Pricing begins at $45 per month, and includes 10 local phone numbers and 500 minutes. Every account includes session-level tracking, call recording, our top integrations, and unlimited clients & users.

CallRail Features

  • API
  • Activity Dashboard
  • Automatic Notifications
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Caller ID
  • Monitoring

  • CRM Integration
  • Call Transfer
  • Chat
  • Conferencing
  • Instant Messaging
  • Real Time Analytics
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Video Conferencing
  • Voice Mail

Additional information for CallRail

Key features of CallRail

  • API & Webhooks
  • Automatic Lead Classification
  • Block & Filter Callers
  • Call Recording
  • Dynamic Number Insertion
  • Easy Data Export
  • Full Caller ID Data
  • Google Adwords Integration
  • Google Analytics Integration
  • Instant Email Call Notifications
  • Instant Phone Number Setup
  • Keyword Call Tracking
  • Local Numbers: US & Canada
  • Low Monthly Cost
  • No Setup Fees & No Contracts
  • Real-Time Call Statistics
  • Toll Free Numbers: 888, 877, & 866
  • Transcriptions
  • Unlimited Company Accounts
  • Unlimited User Accounts
  • Whisper Messages
  • Wordpress Integration

Benefits

Integrations with existing platforms: With hundreds of integrations available, you can easily connect your CallRail account and activity to your existing tools for bid management, online analytics, CRM and more.

Agency Friendly: We work with agencies to help scale for the number of customers they are serving, provide volume discounts and allow agencies to white-label with ease.

14-Day Free Trial: Give us a shot for 14-days- we're sure you'll love the ease of use and user friendly interface of our powerful application.

No Contract, No Hidden Fees: We believe in being transparent in pricing and being the solution that works for your organization.

Call Reporting & Analytics: Know which campaigns and channels are driving calls to your sales desk.

CallRail FAQs

Below are some frequently asked questions for CallRail.

Q. What type of pricing plans does CallRail offer?

CallRail offers the following pricing plans:

Starting from: US$45,00/month

Pricing model: Subscription

Free Trial: Available

Pricing begins at $45 per month, and includes 10 local phone numbers and 500 minutes. Every account includes session-level tracking, call recording, our top integrations, and unlimited clients & users.

Q. What are the main features of CallRail?

CallRail offers the following features:

  • API & Webhooks
  • Automatic Lead Classification
  • Block & Filter Callers
  • Call Recording
  • Dynamic Number Insertion
  • Easy Data Export
  • Full Caller ID Data
  • Google Adwords Integration
  • Google Analytics Integration
  • Instant Email Call Notifications
  • Instant Phone Number Setup
  • Keyword Call Tracking
  • Local Numbers: US & Canada
  • Low Monthly Cost
  • No Setup Fees & No Contracts
  • Real-Time Call Statistics
  • Toll Free Numbers: 888, 877, & 866
  • Transcriptions
  • Unlimited Company Accounts
  • Unlimited User Accounts
  • Whisper Messages
  • Wordpress Integration

Q. Who are the typical users of CallRail?

CallRail has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does CallRail support?

CallRail supports the following languages:

English

Q. What type of pricing plans does CallRail offer?

CallRail has the following pricing plans:

Subscription

Q. Does CallRail support mobile devices?

CallRail supports the following devices:

Android, iPhone, iPad

Q. What other apps does CallRail integrate with?

CallRail integrates with the following applications:

Anchor Metrics, Clearlogin, Grow, Jobi, Kissmetrics, LeadSquared, LeadsRx, Optmyzr, ReportGarden, VisitorTrack

Q. What level of support does CallRail offer?

CallRail offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials