Operations Hub

Supercharge HubSpot CRM with a full toolkit for ops teams.

About Operations Hub

Operations Hub is a toolkit with everything you need to connect, clean, and automate your customer data. This native integration by HubSpot, synchronizes contacts, leads, and company data two-ways and in real time.

Operations teams spend 80% of their time putting out data and process fires and only 20% driving business strategy and improving the customer experience. To change that, Operations Hub supercharges HubSpot CRM by uniting all your customer data on one connected platform. The result is a more efficient, aligned, and agile business, an unhindered and strategic ops team, and a friction-free customer experience.

Avoid third-party integration tools and save hours of manual data entry by having a truly connected CRM. With Operations Hub you can also set up custom automation empowered by dependable, consistent, and up-to-date data across systems.


Key benefits of Operations Hub

With Operations Hub, you'll have:

1. A truly connected CRM: Keep your customer data in sync across all your business apps, two ways and in real-time. Save hours of manual data entry for your ops teams.

2. A database that cleans itself: Ensure data quality by automatically decluttering date properties, cleaning up country codes, polishing up phone number fields, and more.

3. Automation as flexible as your imagination: Set up custom automation to remove friction from your entire business process and adapt to ever-changing customer needs.


Images

Operations Hub Software - Sync HubSpot with other applications
Operations Hub Software - Sync contacts based on lifecycle stage
Operations Hub Software - Customize your field mapping
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Operations Hub video
Operations Hub Software - Sync HubSpot with other applications
Operations Hub Software - Sync contacts based on lifecycle stage
Operations Hub Software - Customize your field mapping

Not sure about Operations Hub? Compare with a popular alternative

Operations Hub

4,8 (266)
VS.
Highly reviewed

Starting Price

US$50,00
month
US$20,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

28
202

Integrations

31
70

Ease of Use

4,7 (266)
4,1 (6 690)

Value for Money

4,4 (266)
4,3 (6 690)

Customer Service

4,7 (266)
4,1 (6 690)
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Reviews

Overall rating

4,8 /5
(266)
Value for Money
4,4/5
Features
4,6/5
Ease of Use
4,7/5
Customer Support
4,7/5

Already have Operations Hub?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 266
Barry
Barry
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Piesync simplifies a very hard business problem by connecting and syncing cloud-based apps

Reviewed on 2018/01/04

Saved time and money to sync apps. Also increased the quality of our data, making our people more...

Saved time and money to sync apps. Also increased the quality of our data, making our people more productive.

Pros

It's easy to use
Works extremely well
Great Customer Service
Limited bugs
Reduced extra time
Increases the quality of all our data
Great selection of business apps that connect with their app

Cons

It takes time to set it up and test the connections. However, less time than other products.
Would like more automated detailed reports on sync issues by transaction.

Response from HubSpot

Hi Barry,

Thank you for this great review. 10/10 is great, but we are still working on some improvements to help you even better. The reports are a good idea, I'll make sure to add this to our roadmap.

Thanks,
Ewout

Matteo
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Automatize your Contact Sync

Reviewed on 2019/11/18

Pros

Easy to use in particular the rules that work in both directions.

Cons

Not so easy to setup the rules and mapping fields not so user friendly

illian
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 501–1 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Not so friendly CRM

Reviewed on 2021/07/15

Do not like it, I find it robust, with lots of steps to create opportunities.

Do not like it, I find it robust, with lots of steps to create opportunities.

Pros

It is very visual, vibrant, it shows you all the leads related to an account

Cons

The way to generate opportunities is so much easier on other programs, and it does not have as much information as SalesForce.

Alex
Alex
Overall rating
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Works Great for Syncing Contacts - No Better Solution

Reviewed on 2018/01/08

We are able to sync contacts between our multiple SaaS accounts without conflicts in data.

We are able to sync contacts between our multiple SaaS accounts without conflicts in data.

Pros

We are regularly using automation at our company and for our clients. Having proper 2-way sync is tough to come across for all of the SaaS that we are currently using. In some instances, we have made Zapier work to give at least 1-way sync, which is still required at times, but when possible, we definitely use PieSync for our syncing needs.

Cons

I have some SMB clients that have a lot of contacts but they are still a very small company. The pricing does start to get pretty expensive especially if 99% of the contacts dont actually change on a regular basis. If you have 100k people in your CRM over time, even if you arent touching most of them, you have to pay for a pretty high tier to keep them synced.

Selective sync is good in this regard if you dont want everyone in your CRM to be synced to say your Help Desk for example, but there are scenarios where this can get pretty expensive.

Response from HubSpot

Hi Alex,

Thank you for this great review. Happy to hear that we are to help you syncing contacts. And contacts are just the beginning of what we'd like to sync for you :) If you have any questions about our pricing, don't hesitate to reach out to our support team, they would be happy to help you out.

Thanks,
Ewout

Bram
Bram
Overall rating
  • Industry: Import & Export
  • Company size: 2–10 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Indispensable tool - can't work anymore without it

Reviewed on 2016/06/24

I wouldn't have thought how crucial syncing of my contacts could ever be but in this highly...

I wouldn't have thought how crucial syncing of my contacts could ever be but in this highly connected world, it is simply a necessity. I've been using piesync for more than two years now and can't live without it anymore. At start we used it to sync google apps with highrise and it was great to always have the latest update in your contact list and phone - and that for my whole team. However, we decided to switch to hubspot one year ago and Piesync wasn't yet supporting this app. At first I thought we could live with it but very quickly it became clear what a big miss it proved to be to NOT have all our contacts constantly synced. Contact data became quickly outdated and decentralised.

Eventually, I contacted Piesync and almost begged them to setup the link with Hubspot, which they did together with us for trial. Apart from committing to a full blown account for all my users for at least 1 year, I had not to commit to anything else but as I said, the service is so indispensable once you have it that there's no way back.

I still love what they do, how easy it may sound ("simply syncing contact data"), and I can only recommend anybody else with the same problem to try it out.

Pros

indispensable 'tool' and great support team

Cons

I can't think of any

Showing 5 reviews of 266 Read all reviews

Operations Hub FAQs

Below are some frequently asked questions for Operations Hub.

Operations Hub offers the following pricing plans:

  • Starting from: US$50,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Free version available. For more detailed information on product packaging and the limits that apply, please see our Product and Services Catalog. Price is shown in USD and subject to applicable tax.

Operations Hub has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Operations Hub supports the following languages:

Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish

Operations Hub supports the following devices:

Operations Hub integrates with the following applications:

ActiveCampaign, Adobe Commerce, Aircall, Airtable, BigCommerce, Brevo, Bullhorn ATS & CRM, Constant Contact, Freshdesk, Freshsales, Google Contacts, HubSpot CRM, HubSpot Marketing Hub, HubSpot Sales Hub, HubSpot Service Hub, Intercom, Keap, Mailchimp, Microsoft 365, Microsoft Outlook, Mindbody, NetSuite, Nimble, RingCentral MVP, SMS Reviews, SalesLoft, SquaredUp Community Dashboard Server, Stripe, Xero, Zendesk Suite, Zoho CRM

Operations Hub offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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