Operations Hub
About Operations Hub
Operations Hub is a toolkit with everything you need to connect, clean, and automate your customer data. This native integration by HubSpot, synchronizes contacts, leads, and company data two-ways and in real time.
Operations teams spend 80% of their time putting out data and process fires and only 20% driving business strategy and improving the customer experience. To change that, Operations Hub supercharges HubSpot CRM by uniting all your customer data on one connected platform. The result is a more efficient, aligned, and agile business, an unhindered and strategic ops team, and a friction-free customer experience.
Avoid third-party integration tools and save hours of manual data entry by having a truly connected CRM. With Operations Hub you can also set up custom automation empowered by dependable, consistent, and up-to-date data across systems.
Key benefits of Operations Hub
With Operations Hub, you'll have:
1. A truly connected CRM: Keep your customer data in sync across all your business apps, two ways and in real-time. Save hours of manual data entry for your ops teams.
2. A database that cleans itself: Ensure data quality by automatically decluttering date properties, cleaning up country codes, polishing up phone number fields, and more.
3. Automation as flexible as your imagination: Set up custom automation to remove friction from your entire business process and adapt to ever-changing customer needs.
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Reviews
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The easiest way of setting up two-way contact synchronisation between apps
Reviewed on 2018/01/09
Quick and easy two-way synchronisation of contacts between cloud products.
Quick and easy two-way synchronisation of contacts between cloud products.
Pros
It's easy to set up and use. The website GUI is simple to follow and allows you to connect 3rd party contact apps to each other for two-way synchronisation.
I use PieSync to keep the contacts in my two Google accounts -- personal and work -- in sync.
I also use PieSync to keep my Customer Relationship Management (CRM) package -- Nimble -- in sync with Google's G Suite and visa versa.
Bottom line -- it just works, and it works well!
Cons
I have a large number of contacts (3000+) so the pricing for synchronisation starts to become an issue.
Response from HubSpot
Hi Richard,
Thank you for this great review. Good to hear that you are using PieSync to keep Nimble in sync with Google. If you have any questions about our pricing, don't hesitate to send an email to our support team, they would be happy to help you.
Thanks,
Ewout
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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- Value for Money
- Ease of Use
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- Likelihood to recommend 8.0 /10
Automatize your Contact Sync
Reviewed on 2019/11/18
Pros
Easy to use in particular the rules that work in both directions.
Cons
Not so easy to setup the rules and mapping fields not so user friendly
- Industry: Marketing & Advertising
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Not so friendly CRM
Reviewed on 2021/07/15
Do not like it, I find it robust, with lots of steps to create opportunities.
Do not like it, I find it robust, with lots of steps to create opportunities.
Pros
It is very visual, vibrant, it shows you all the leads related to an account
Cons
The way to generate opportunities is so much easier on other programs, and it does not have as much information as SalesForce.
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Works Great for Syncing Contacts - No Better Solution
Reviewed on 2018/01/08
We are able to sync contacts between our multiple SaaS accounts without conflicts in data.
We are able to sync contacts between our multiple SaaS accounts without conflicts in data.
Pros
We are regularly using automation at our company and for our clients. Having proper 2-way sync is tough to come across for all of the SaaS that we are currently using. In some instances, we have made Zapier work to give at least 1-way sync, which is still required at times, but when possible, we definitely use PieSync for our syncing needs.
Cons
I have some SMB clients that have a lot of contacts but they are still a very small company. The pricing does start to get pretty expensive especially if 99% of the contacts dont actually change on a regular basis. If you have 100k people in your CRM over time, even if you arent touching most of them, you have to pay for a pretty high tier to keep them synced.
Selective sync is good in this regard if you dont want everyone in your CRM to be synced to say your Help Desk for example, but there are scenarios where this can get pretty expensive.
Response from HubSpot
Hi Alex,
Thank you for this great review. Happy to hear that we are to help you syncing contacts. And contacts are just the beginning of what we'd like to sync for you :) If you have any questions about our pricing, don't hesitate to reach out to our support team, they would be happy to help you out.
Thanks,
Ewout
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic Syncing Solution, Excellent Customer Support
Reviewed on 2018/01/08
It has saved us an enormous amount of time, and allows us to sync between our CRM solution and...
It has saved us an enormous amount of time, and allows us to sync between our CRM solution and MailChimp with ease, something that was incredibly difficult to do with our previous CRM solution.
Pros
PieSync has made it incredibly easy for us to sync groups between Prosperworks (our CRM solution) and MailChimp. We use tags in Prosperworks that indicates which groups we want to sync, and then send targeted campaigns to those groups in MailChimp. PieSync is extremely clear, and allows users to build sync solutions using a step by step prospers that is very intuitive.
Cons
The only downside is that it is not cheap. If it was half the price, it would be even better, but to be honest, it is so valuable, at least for our needs, that we are willing to pay it.
Response from HubSpot
Hi Robert,
Thank you for your awesome review. Our team will be really happy after reading your feedback. Great to hear that we have been able to save you time so you can focus on your core business. Don't hesitate to reach out to support if you have any questions about our pricing.
Thanks,
Ewout
Operations Hub FAQs
Below are some frequently asked questions for Operations Hub.Q. What type of pricing plans does Operations Hub offer?
Operations Hub offers the following pricing plans:
- Starting from: US$50.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Free version available. For more detailed information on product packaging and the limits that apply, please see our Product and Services Catalog. Price is shown in USD and subject to applicable tax.
Q. Who are the typical users of Operations Hub?
Operations Hub has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Operations Hub support?
Operations Hub supports the following languages:
Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish
Q. Does Operations Hub support mobile devices?
Operations Hub supports the following devices:
Q. What other apps does Operations Hub integrate with?
Operations Hub integrates with the following applications:
ActiveCampaign, Adobe Commerce, Aircall, Airtable, BigCommerce, Brevo, Bullhorn ATS & CRM, Constant Contact, Freshdesk, Freshsales, Google Contacts, HubSpot CRM, HubSpot Marketing Hub, HubSpot Sales Hub, HubSpot Service Hub, Intercom, Keap, Mailchimp, Microsoft 365, Microsoft Outlook, Mindbody, NetSuite, Nimble, RingEX, SMS Reviews, SalesLoft, SquaredUp, Stripe, Xero, Zendesk Suite, Zoho CRM
Q. What level of support does Operations Hub offer?
Operations Hub offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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