PostScan Mail
About PostScan Mail
To get started, select a plan and a mailing address. We offer both PO box and street addresses. We'll receive your mail and package deliveries, scan the front of the envelope or package label and notify you of it's arrival. Simply log into your mailbox and request to open and scan, recycle or forward the mail item.
Key benefits of PostScan Mail
When we receive your mail, our highly trained operators take immediate action. We quickly scan the front of your mail envelope or package label and make it available online. Simply log into your virtual mailbox and decide how you would like to handle each item.
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Reviews
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- Industry: Hospital & Health Care
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Review Source
Overall rating
Unacceptable
Reviewed on 2015/05/28
I've used this service now for about 5 months. I have literally ONE item delivered to them...
I've used this service now for about 5 months. I have literally ONE item delivered to them monthly. It is a medication. Each month they have been slow, however this month they seemingly have lost my shipment. I called my pharmacy and was informed my medication was sent on 5/20, delivered on 5/21. They have a delivery signature. Yet today is 5/28 and the medication has yet to show up in my 'in-box'. What is worse is that I left a message yesterday and this morning, yet have received no return calls. In addition, every time I call the 800 number, I just get a recording. I am unable to get through to an actual person. ONE thing a month is all they have to handle for me and now my medication is late. Great for a prescription. I will be cancelling my service and going elsewhere. Thanks a lot Post Scan Mail, great customer service - way to go.
Cons
They are in California. I need a California address to receive a particular prescription from a pharmacy in that state. (I am not in California and they are not licensed to deliver outside of California).
SLOW service
Seemingly lost my prescription
Can't get through to speak to a live person.
Don't return phone calls
Response from Certifix
We have received your messages and would like to to rectify your experience ASAP. Please call us at 1(800) 624-5866. Customer Service is of the utmost importance and we'd like to explain to you the situation regarding your comments.
PostScan Mail
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This is so convenient for on the go
Reviewed on 2018/10/18
While out the country, on vacation or just not home is so easy to access all your important stuff,...
While out the country, on vacation or just not home is so easy to access all your important stuff, you are in control
Pros
PostScan Mail gave me step-by-step guidance on how to use the software and make sure I would use with out any issues.
Cons
So far it's been working great for me, I have no complaints
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Post Scan Mail
Reviewed on 2019/04/25
Great I love it but add quicker processing time to other states and add a option to automatically...
Great I love it but add quicker processing time to other states and add a option to automatically recycle mail so I can avoid superfluous charges.
Pros
This software in indispensable to me, I used it for all my mail and wouldn't switch back to using a traditional mailbox, but theres improvements to be made.
Cons
The main con is the processing facility is in california, so my main address is california, meaning I pay california tax which is the highest in the country. I would much prefer to move my address to another lower tax state, but using the service and adding an address in another state adds days to the processing time and it's slow enough already, I have to use california. I don't want my address to be in California, I'm only there so I can see my mail faster. Also there's no option to automatically recycle physical mail, Post Scan Mail adds charges for mail you don't recycle, so you have sign in every couple weeks and click 'recycle' on all the mail. Its pointless cause I do it to every piece anyway and if I forget the bill is 10x higher.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Goodbye piles of mail
Reviewed on 2019/05/01
Pros
I never have to deal with piles of mail laying around. More flexible than a PO Box, and cheaper. Searchable.
Cons
Only one editable field per item (the sender name). No way to download all PDFs at once, with names/descriptions (however they can be sent by email individually when they arrive, with random filenames.)
- Industry: Marketing & Advertising
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Review Source
Overall rating
Worked fantastic for me
Reviewed on 2015/02/18
I used Post scan mail while I was moving from California to Texas and I never lost a single item....
I used Post scan mail while I was moving from California to Texas and I never lost a single item. This was so helpful especially that I have moved places several times until I finally settled in Houston. The little time I spent to register and fill in the needed forms online was well invested as I never had to visit the post office and waste my time in long queues. The fact that I could read my mail online and have it forwarded to a different address of recycled just made my life way easier. I visited their Anaheim facility a couple of times and the folks working there were real cool. The monthly fees are nothing to compare to having my postal mail accessible without having to waste time and I don't have to pay for a mailbox rental.
Pros
Their online mailbox is just incredible. Never expected to find a similar thing.
Cons
They should add an option to ship several mail items as one.
Response from Certifix
Hi,
Thanks so much for the exceptional review. We’re delighted that you’re pleased with our services and we truly value you as a customer. We have good news to share with you. We recently updated our offerings and are now able to send multiple mail items in one shipment. So, the next time you request to receive multiple postal items, they will arrive all enclosed in one packet. Please don’t hesitate to reach out with any questions. Thanks again!
Kate Roman
PostScan Mail FAQs
Below are some frequently asked questions for PostScan Mail.Q. What type of pricing plans does PostScan Mail offer?
PostScan Mail offers the following pricing plans:
- Starting from: US$9.95/month
- Pricing model: Subscription
- Free Trial: Available
Get a 30-Day Free Trial. Upgrade, Downgrade or Cancel Anytime.
Q. Who are the typical users of PostScan Mail?
PostScan Mail has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does PostScan Mail support?
PostScan Mail supports the following languages:
English
Q. Does PostScan Mail support mobile devices?
PostScan Mail supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does PostScan Mail integrate with?
We do not have any information about what integrations PostScan Mail has
Q. What level of support does PostScan Mail offer?
PostScan Mail offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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