
About TeamViewer
TeamViewer is a remote support, remote access and online meetings management software designed to keep people and devices connected; allowing users to access their office PC from the road, video conference across town, and share their screen for remote support from the other side of the world. As a multi-platform and multi-language solution, TeamViewer gives users the flexibility to run on a broad spectrum of devices and operating systems in more than 30 different languages.
TeamViewer's general features include computers and contacts management, automatic discovery, and integrated monitoring checks, as well as user and device management. TeamViewer also incorporates chat, file transfer and whiteboard tools, plus remote audio and video, high-definition VoIP, and session recording technology. Remote control features include remote computer restart, printing and install. Built-in reporting features help users log incoming and outgoing connections, and learn exactly who did what, when, and for how long.
To help users manage meetings and presentations, TeamViewer supports scheduling tools, and allows users to communicate interactively and effectively via chat, VoIP, video, and telephone conference. Meetings, video calls, chats, and teleconferences can be started with just a click. TeamViewer's service desk integration enables users to manage incoming tickets directly from within their email application, or provide support via chat, or remote control session. TeamViewer also supports collision detection, bulk actions, and quoting, as well as pre-built integrations with Freshdesk, zendesk, Avira, and more.
- Free Trial
- Free Version
- Subscription
Key benefits of TeamViewer
Devices
Business size
Markets
Supported Languages
- Free Trial
- Free Version
- Subscription
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Features
Total features of TeamViewer: 57
- API
- Access Controls/Permissions
- Alerts / Escalation
- Alerts/Notifications
- Assignment Management
- Attendee Management
- Automated Scheduling
- Board Meetings
- Calendar Management
- Case Management
- Chat/Messaging
- Collaboration Tools
- Commenting / Notes
- Committee Meetings
- Communication Management
- Contact Management
- Diagnostics Tools
- Document Management
- Drag & Drop
- Feedback Management
- File Sharing
- File Transfer
- Internal Meetings
- Invitation Management
- Legislative Meetings
- Live Chat
- Meeting Management
- Meeting Room Booking
- Mobile Access
- Monitoring
- Multi-Language
- Personalization
- Policy Management
- Presentation Streaming
- Presentation Tools
- Prioritization
- Private Chat
- Real-Time Chat
- Recording
- Remote Access/Control
- Remote Printing
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Screen Sharing
- Session Recording
- Session Transfer
- Software Development
- Support Ticket Tracking
- Surveys & Feedback
- Troubleshooting
- Two Way Audio & Video
- Two-Factor Authentication
- User Management
- Video Conferencing
- Video Management
- Whiteboard
Alternatives
Samepage

Asana

Zoom Meetings

Microsoft Teams

Reviews
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- Industry: Computer Software
- Company size: 11-50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An essential asset for your team
Reviewed on 2019/12/24
For me, personally it's the best app to connect remotely available in the market. Anydesk is a good...
For me, personally it's the best app to connect remotely available in the market. Anydesk is a good second.
Pros
You'll be able to utilize this software to remotely connect to either assist your clients, manage your sytstems remotely, connect to a server, transfer files or execute commands from anywhere in the world. You can bookmark all your connections and manage them in groups and view the status of the machines from a simple side window.
Cons
The license can be a little expensive and sometimes the software may lag if the client you're connecting too is outdated. You need to look up the licenses because even the cheapest one, unless you buy a volume license, you need to be specific on how many people will be using the license and only one can use it at the time.
- Industry: Construction
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Accesso incondizionato - TeamViewer Host
Reviewed on 2021/03/04
Pros
Questa funzionalità permette un accesso incondizionato e senza necessità di conferma. È consigliato per server, postazioni di controllo dove l'intervento utente non è strettamente necessario.
Cons
Non vi sono aspetti negativi: il licensing probabilmente dovrebbe tener conto di tagli più piccoli di clientela (prezzo con funzionalità essentials)

- Company size: 51-200 Employees
- Used Other for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Team Viewer works as a screen sharing program for institutions but is tricky to navigate for...
Reviewed on 2017/11/16
For within an organization, the product is great for screen sharing, but outside it is just clunky.
For within an organization, the product is great for screen sharing, but outside it is just clunky.
Pros
I like that Team Viewer has free and paid options for users versus enterprise, it ensures that you have a quality product, but does not then price-gouge the occasional user. Team Viewer is a great alternative for screen sharing when you are able to have the time to figure out the tools, or have an IT Staff who are able to set it up for you and then train you for a simple navigation. I have had good success with companies contacting me through Team Viewer, but never in the other direction.
Cons
There are several things I did not like about Team Viewer. First, Team Viewer is very clunky to use. In terms of just setting up an account, there were steps that we (me and IT) did online and on the application, which also duplicated themselves. There were authorizations that seemed unnecessary. After downloading, the launched application still had to "okay" the computer, with further steps authorizing the machine through email, which were already done as part of setup. We acquired Team Viewer to share a work machine and a personal machine, with the personal account being the initiating account on the work machine, and the work account being the recipient. Due to, as Support said, too many similar characters in the two emails, they were flagged as being from the same organization even though the domains were completely different. Even with support, the issue was not resolvable. The screen sharing is extremely slow on a fairly open (no one was working) 300 mg pipe, which flies for everything else. In the end, we decided it was easier to work with two work machines for what we were trying to do, acquired a few external HDs and just used Remote Desktop. I have had success with other companies contacting me through Team Viewer, but have never been able to initiate back to them. Again, despite supports help, it is like my account is "flagged" to always be from organization to organization with little hope of resolution.
- Industry: Computer Hardware
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TeamViewer The best
Reviewed on 2021/01/20
TeamViewer allows me to earn money without having to travel as a freelancer.
TeamViewer allows me to earn money without having to travel as a freelancer.
Pros
TeamViewer is excellent software, as it allows us to transfer files quickly and privately with a high level of security.
With TeamViewer, working remotely has become child's play, because you have remote access that allows you to monitor systems, networks, etc...
On Windows and Linux. TeamViewer also gives you the possibility to correspond with colleagues during online meetings.
The user interface of TeamViewer is also simple for the use of new software. Installations and updates can be carried out without any problems with a single click.
When travelling with TeamViewer, you can use your Android devices, making it easy and convenient to be in contact with the target computer.
With TeamViewer you can not only share your screen, but also access your entire computer.
In short, TeamViewer is an excellent software compatible on mobile and Pc devices.
Cons
I think it's a good software overall but I find that TeamViewer is very slow when it comes to transferring large files.
The other aspect is voice calls really, they are not at their best. The improvement will make a good deal.
Finally, without a connection there is no possibility to control or access other devices in our own network.

- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Other for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Remote Access with TeamViewer
Reviewed on 2020/12/18
using teamviewer has been so great and i am able to deliver solutions to clients hundreds of miles...
using teamviewer has been so great and i am able to deliver solutions to clients hundreds of miles away
Pros
the best remote access software you can find in town. the interface is so cool and the it is very easy to use. My team and I, when delievering IT solutions to our clients within this Covid season has become way easier and convinient such that the client doesn't have to meet us face to face, they don't need to come to the shop, they just need to install TeamViewer adn from a click away, we are able to deliver top notch IT solutions to them. they are happy and we are also happy
Cons
some the services on TeamViewer can be rendered for free
TeamViewer FAQs
Below are some frequently asked questions for TeamViewer.Q. What type of pricing plans does TeamViewer offer?
TeamViewer offers the following pricing plans:
- Starting from:
- Pricing model: Free, Subscription
- Free Trial: Available
Single User: $49.00/month for one seat and one session Multi User: $99.00/month for multiple seats and one session For Teams: $199.00/month for multiple seats and three sessions
Q. What are the main features of TeamViewer?
We do not have any information about TeamViewer features
Q. Who are the typical users of TeamViewer?
TeamViewer has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does TeamViewer support?
TeamViewer supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
Q. Does TeamViewer support mobile devices?
TeamViewer supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does TeamViewer integrate with?
TeamViewer integrates with the following applications:
Avira Exchange Security, Cherwell Service Management, Dynamics 365 Business Central, Freshdesk, Jira, MaaS360, Microsoft Azure, Microsoft Enterprise Mobility + Security (EMS), Microsoft Outlook, MobileIron Mobile Management, NinjaRMM, Okta, Salesforce Service Cloud, ServiceNow, SysAid, Zendesk, Zoho CRM, Zoho Desk
Q. What level of support does TeamViewer offer?
TeamViewer offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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