About TeamViewer
TeamViewer is remote support, remote access, and online meetings management software designed to keep people and devices connected; allowing users to access their office PC from the road, video conference across town, and share their screen for remote support from the other side of the world. As a multi-platform and multi-language solution, TeamViewer gives users the flexibility to run on a broad spectrum of devices and operating systems in more than 30 different languages.
TeamViewer's general features include computer and contacts management, automatic discovery, and integrated monitoring checks, as well as user and device management. TeamViewer also incorporates chat, file transfer, and whiteboard tools, plus remote audio and video, high-definition VoIP, and session recording technology. Remote control features include remote computer restart, printing, and installation. Built-in reporting features help users log incoming and outgoing connections, and learn exactly who did what, when, and for how long.
To help users manage meetings and presentations, TeamViewer supports scheduling tools and allows users to communicate interactively and effectively via chat, VoIP, video, and telephone conference. Meetings, video calls, chats, and teleconferences can be started with just a click. TeamViewer's service desk integration enables users to manage incoming tickets directly from within their email application, or provide support via chat, or remote control session. TeamViewer also supports collision detection, bulk actions, and quotes, as well as pre-built integrations with Freshdesk, zendesk, Avira, and more.
Pricing starting from:
US$298,80/year
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to TeamViewer
Key benefits of TeamViewer
Devices
Business size
Markets
Australia, Canada, China, Germany, United Kingdom, India, Japan, United States and 3 others
Supported Languages
Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian and 17 others
Pricing starting from:
US$298,80/year
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to TeamViewer
Images
Features
Total features of TeamViewer: 44
Alternatives
AnyDesk
VNC Connect
Join.Me
GoTo Meeting
Reviews
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- Industry: Information Technology & Services
- Company size: 10 000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It offers a user-friendly remote login capability
Reviewed on 2022/05/28
Service and support duties may be carried out remotely without having to physically visit the...
Service and support duties may be carried out remotely without having to physically visit the customer. All you need is the data for the host you wish to access in order to use the interface.
Pros
TeamViewer is one of my favorite tools since it makes it possible to remotely operate computers even when you are miles away from your workplace or home computer. Use it to remotely access other computers to help diagnose and fix problems.
Cons
TeamViewer's connection issues are one of its most glaring flaws. I had a lot of trouble connecting with a client when my screen was frozen, and the client would say things like, "Please fix this problem; I'm watching what you're doing and will warn you if you do anything wrong."
- Industry: Retail
- Company size: 2-10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Must have for team collaborations
Reviewed on 2022/05/05
Using TeamViewer has saved me so much time, I no longer need to run over to an employees machine...
Using TeamViewer has saved me so much time, I no longer need to run over to an employees machine when there is a problem, I can simply connect to their device wi9thTeamViewer and see the problem. I'd estimate that it's also saved my business a lot of money, enabling our engineers to remote into machines when they are at home for critical issues, without the need to come into the office. I'd recommend it to anyone, any day.
Pros
The best thing about TeamViewer is it's simplicity. I can open it up, type in the ID and password for my colleagues device, and be connected to their device instantly. There is no messing about with technical configurations, TeamViewer makes connecting one device to another extremely simple, and I love it.
Cons
There isn't much that I dislike about the software, the only issue I could say is that the updates are infrequent, but it's not a big issue since the software has most features you could ever want already.
Alternatives Considered
Join.MeReasons for Choosing TeamViewer
I made the switch due to TeamViewer having a lot more features, and a more well known and trusted reputation.Switched From
AnyDeskReasons for Switching to TeamViewer
I chose TeamViewer simply due to being more well known in the industry, and having a lot more valuable features over their competitors.- Industry: Food & Beverages
- Company size: 2-10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Great software, but not worth the cost
Reviewed on 2022/06/23
horrible experience. Getting in your car and driving to the other computer is faster and better...
horrible experience. Getting in your car and driving to the other computer is faster and better than using this app.
Pros
We had been using the software for free for nearly a decade until they cancelled our services due to an unknown arbitrary reason. We tried reaching out to support and sent in all supporting documents but always received a boilerplate response and could never get a response from a real person
Cons
Support is non existent. All responses are automated.
Alternatives Considered
VNC ConnectReasons for Switching to TeamViewer
ease of use
- Industry: Information Technology & Services
- Company size: 1 001-5 000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Really helpful remote troubleshooting and collaborating tool for work from home startups
Reviewed on 2022/03/20
If someone want to make their collaboration seamless without having to take only video calls and...
If someone want to make their collaboration seamless without having to take only video calls and explain everything in one go then this tool is is best choice. You can collaborate and take control of your team's desktop or system while recording every step followed while troubleshooting.
Pros
I have been connected to teamviewer since 8 months, whenever I need help in troubleshooting a project for my team I just have them share their screen take control of everything and its done in no time. Its really reduce time of making things done while working remotely.
I also liked the way of collaboration happened via teamviewer, I can be able to share any type of files while live chatting or doing any call. Its easy to setup and use in any type of team.
Cons
After updating to newer version of teamviewer, cursor from other desktop have been hidden and that's make trouble if client want to show something using their cursor. Also its pricing is not justifiable for me as its basic plan is comparably higher than other solutions.
Reasons for Choosing TeamViewer
Anydesk is small tool that do not have much features and also lags screen cursor and do not automatically optimize it. Also support from them is not up to mark and we cannot share large files while screen sharing.Switched From
AnyDesk
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Tando's TeamViewer Review
Reviewed on 2022/06/15
TeamViewer has been a very exquisite digital platform experience, not even oneday have I tried an...
TeamViewer has been a very exquisite digital platform experience, not even oneday have I tried an alternative software to do what this software has done for me
I learnt a lot and I've worked with different people from different places I wouldn't even imagine of going but through this software that was made possible and a lot of opportunities have been seized I thank the developers for implementing this one
Pros
It allows viewers to connect with a wide variety of endpoints, They are cheap and have a wide range of pricing depending on their customers they also have a free trial and plan
They are Web Based, On premises, Mobile device4
Cons
The internet lags but thats just based on my internet connection.
The price can be too steep for a small business
There is a learning curve eve for none users to learn the system
It allows voogle to access information about you from your profile that sounds risky to me given the fact that its remotely controlled
TeamViewer FAQs
Below are some frequently asked questions for TeamViewer.Q. What type of pricing plans does TeamViewer offer?
TeamViewer offers the following pricing plans:
- Starting from: US$298,80/year
- Pricing model: Free Version, Subscription
- Free Trial: Available
REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually) BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually) PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually) CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)
Q. Who are the typical users of TeamViewer?
TeamViewer has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does TeamViewer support?
TeamViewer supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
Q. Does TeamViewer support mobile devices?
TeamViewer supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does TeamViewer integrate with?
TeamViewer integrates with the following applications:
Avira Exchange Security, Cherwell Service Management, Dynamics 365 Business Central, Freshdesk, IBM Security MaaS360 with Watson, Jira, Microsoft Azure, Microsoft Enterprise Mobility + Security (EMS), Microsoft Outlook, MobileIron Mobile Management, NinjaOne, Okta, Salesforce Service Cloud, ServiceNow, SysAid, Zendesk, Zoho CRM, Zoho Desk
Q. What level of support does TeamViewer offer?
TeamViewer offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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