---
description: Learn how TeamViewer ONE can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: TeamViewer ONE Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [TeamViewer ONE](/software/90948/teamviewer)

# TeamViewer ONE

Canonical: https://www.getapp.za.com/software/90948/teamviewer

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> TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.
> 
> Verdict: Rated **4.6/5** by 11626 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of TeamViewer ONE

TeamViewer is available in more than 30 languages and supports international keyboards.&#10;Manage devices with policy-based settings and view essential device information, even when offline.&#10;Instant messaging functionality includes group chats, web-based chats, offline messaging, chat history, persistent chat groups, and customer-initiated chat from service cases.&#10;Manage and track incoming tickets with TeamViewer servicecamp, the integrated service desk.&#10;See and talk to multiple participants simultaneously in a single video call, and share a computer screen at any time.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 11626 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: TeamViewer
- **Founded**: 2005

## Commercial Context

- **Starting Price**: US$24,90
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually)&#10;BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually)&#10;PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually)&#10;CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 207 more

## Features

- AI Copilot
- AI Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Application Security
- Asset Discovery
- Asset Tracking
- Assignment Management
- Audio Calls
- Audit Trail
- Authentication

## Integrations (22 total)

- AnyDesk
- Dynamics 365 Business Central
- Freshdesk
- Google Meet
- IBM Security MaaS360
- Ivanti Neurons for MDM
- Jira
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Teams
- NinjaOne
- Okta
- Salesforce Sales Cloud

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Remote Support Software](https://www.getapp.za.com/directory/563/remote-support/software)

## Related Categories

- [Remote Support Software](https://www.getapp.za.com/directory/563/remote-support/software)
- [Team Communication Software](https://www.getapp.za.com/directory/1257/team-communication/software)
- [IT Asset Management Software](https://www.getapp.za.com/directory/325/it-asset-management/software)
- [Endpoint Protection Software](https://www.getapp.za.com/directory/1051/endpoint-protection/software)
- [MSP Software](https://www.getapp.za.com/directory/645/managed-service-providers-msp/software)

## Alternatives

1. [Zoho Assist](https://www.getapp.za.com/software/9913/zoho-assist) — 4.7/5 (1406 reviews)
2. [Slack](https://www.getapp.za.com/software/91563/slack) — 4.7/5 (24103 reviews)
3. [Supremo Remote Desktop](https://www.getapp.za.com/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews)
4. [NinjaOne](https://www.getapp.za.com/software/108129/ninjarmm) — 4.7/5 (288 reviews)
5. [ISL Light](https://www.getapp.za.com/software/114883/isl-light) — 4.7/5 (779 reviews)

## Reviews

### "Teamviewer in IT of a Utility" — 5.0/5

> **Joseph** | *30 July 2025* | Utilities | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and configure making it simple to transition to adding new users and groups to view and share remote connections between internal and external sources.
> 
> **Cons**: The functionality for the most part is pretty basic compared to other platforms out there, however it does everything required for day to day troubleshooting as long as the connection/services don't randomly break and need the remote management side reconfigured.
> 
> Other than devices randomly losing ability to be connected to and requiring hands on approach to get the remote client working again we have had good experiences with Teamviewer alongside Microsoft CCM as a backup

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### "International TeamViewer End User Support, top notch quality." — 5.0/5

> **Dale** | *25 November 2025* | Civil Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: TeamViewer is easy to use, and TeamViewer helps me provide quality support to my end uses. I'm able to support my end users all across the globe, India, St. Thomas, St. Croix, continental US, and Europe
> 
> **Cons**: To be honest, as long as my end users have internet access I have nothing to dislike about TeamViewer.
> 
> I have been using TeamViewer for over 20 years, I have supported end users in India, St. Thomas, St. Croix, continental US, and Europe. I have had great success with the product that TeamViewer provides.

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### "Disappointing Service" — 1.0/5

> **Debbie** | *25 November 2025* | Accounting | Recommendation rating: 0.0/10
> 
> **Pros**: Very easy to use, file sharing is great no bugs or issues.  This allows working remotely with clients and contractors.
> 
> **Cons**: Expensive for an individual, do not consider this product value for money.  There are many free options available now.
> 
> I have been a teamviewer customer for a number of years and realised I was paying for the more expensive product which I haven't required for some time.  When I asked to down grade to a more affordable option I was advised that I had to pay for the higher rate for 12 months before I could downgrade.  I have decided not to use the product purely for this reason.

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### "Reliable remote access solution for personal or business use." — 5.0/5

> **Roger** | *21 January 2026* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: I like how easy it is to use for remote access with clients, friends or family. File sharing and team collaboration work smoothly.
> 
> **Cons**: The price can be high and sometimes connection issues happen. Over the phone, you need to figure it out which one you need, because there is many options and it is not very clear how to choose.
> 
> Overall my experience is positive. It offers good value for money and is very useful for remote support and task management.

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### "TeamViewer was the hands down choice for my IT support needs" — 5.0/5

> **Will** | *25 November 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: The full administrative rights (capability) to manage hosts completely. Connectivity with even slower host internet connections has been great.  Customer support with a client's host hundreds of miles away made my job a lot easier.  TV's capabilities
> 
> **Cons**: For me as a small IT person supporting a small number of hosts, the cost having to go to v15.x from my 12 was a bit overwhelming, even with the 2-for-1 rate.  A feature that may be impossible I could have used several times is the capability to access a hosts BIOS.  Ended having to go to the client's home to resolve issues that required BIOS access.
> 
> Experience has been very good especially having worked IT support in northern Montana where driving 75 miles to help a client was just out of the question.  Working with the client with my TV was phenomenal

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## Links

- [View on GetApp](https://www.getapp.za.com/software/90948/teamviewer)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/90948/teamviewer> |
| de-AT | <https://www.getapp.at/software/90948/teamviewer> |
| en | <https://www.getapp.com/customer-service-support-software/a/teamviewer/> |
| en-AE | <https://www.getapp.ae/software/90948/teamviewer> |
| en-AU | <https://www.getapp.com.au/software/90948/teamviewer> |
| en-CA | <https://www.getapp.ca/software/90948/teamviewer> |
| en-GB | <https://www.getapp.co.uk/software/90948/teamviewer> |
| en-IE | <https://www.getapp.ie/software/90948/teamviewer> |
| en-NZ | <https://www.getapp.co.nz/software/90948/teamviewer> |
| en-SG | <https://www.getapp.sg/software/90948/teamviewer> |
| en-ZA | <https://www.getapp.za.com/software/90948/teamviewer> |
| es | <https://www.getapp.es/software/90948/teamviewer> |
| es-CL | <https://www.getapp.cl/software/90948/teamviewer> |
| es-CO | <https://www.getapp.com.co/software/90948/teamviewer> |
| es-MX | <https://www.getapp.com.mx/software/90948/teamviewer> |
| fr | <https://www.getapp.fr/software/90948/teamviewer> |
| fr-BE | <https://fr.getapp.be/software/90948/teamviewer> |
| fr-CA | <https://fr.getapp.ca/software/90948/teamviewer> |
| nl | <https://www.getapp.nl/software/90948/teamviewer> |
| nl-BE | <https://www.getapp.be/software/90948/teamviewer> |
| pt | <https://www.getapp.com.br/software/90948/teamviewer> |
| pt-PT | <https://www.getapp.pt/software/90948/teamviewer> |

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