About Carbonite

Carbonite will backup all the data on your computer as long as it’s connected to the internet.

Pricing starting from:

US$59,00/year

  • Free Version
  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

Chinese, English

Pricing starting from:

US$59,00/year

  • Free Version
  • Free Trial
  • Subscription

Images

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Carbonite Software - 1

Features

Total features of Carbonite: 17

  • Automatic Backup
  • Backup Scheduling
  • Backup and Recovery
  • Cloud Backup
  • Continuous Backup
  • Data Migration
  • Data Recovery
  • Data Replication
  • Disaster Recovery
  • Encryption
  • Financial Data Protection
  • Incremental Backup
  • Local Server Options
  • Multiple System Support
  • Retention Policy
  • Secure Data Storage
  • Web Access / Restoration

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Qumulo File Data Platform

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Reviews

Overall rating

4,3 /5
(150)
Value for Money
4,1/5
Features
4,2/5
Ease of Use
4,2/5
Customer Support
4,1/5

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Showing 5 reviews of 150
Andrew K.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Makes for very easy regualr backups

Reviewed on 2019/11/10

Very good. We trialled a few different options but this was the best one.

Very good. We trialled a few different options but this was the best one.

Pros

Once it is set up properly you don't need to touch it again. If a problem occurs, it gives you a notification and is fixed easy.

Cons

Indicating which files and folders to back up can be a pain. By default, it backs up heaps of things that don't need backing up.

Alternatives Considered

Acronis Cyber Backup

Reasons for Switching to Carbonite

Better pricing and much better support responsiveness.
Sarah S.
Overall rating
  • Industry: Broadcast Media
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great for Baking Up Data

Reviewed on 2021/12/26

If Carbonite changed those two factors I mentioned as cons, I would feel way more confident...

If Carbonite changed those two factors I mentioned as cons, I would feel way more confident recommending them to friends because I do like the affordable plan and how easy it is to backup files compared to competitors. And like I mentioned, I also like how they will back up your external hard drive which a competitor I was looking at does not do.

Pros

As a backstory, I was talking to our tech advisor about our need for backing up our data. While I ensure that I back up my data through my external hard drive, I also know that my external hard drive can go kaput as all of them do eventually. So I mentioned to our tech guy that I feel like we need a cloud storage but I wasn't too fond of Dropbox or Google Drive. He had similar sentiments and recommended Carbonite. He said he uses it with a number of clients with good results. So I took the plunge with their Black Friday deal that included backup for my computer and external hardrive.

Pros:

I liked that it backed up all of my data itself and that I didn't have to do it manually. The only thing I need to do manually is for my future data and the process is SUPER simple even for the tech-challenged.

I also liked that there was the mid-tier option (the one I chose) that backs up your external hard drive.

You get unlimited storage for the tier I chose which is not true of Dropbox, OneDrive, GoogleDrive, and others.

Cons

I don't like that I can't easily access my data to see with my own eyes that my data is backed up which is very different than OneDrive, GoogleDrive, and Dropbox that I can pull up at any time my backup files. I can't tell how good Carbonite is at backing up the files until something goes wrong which makes me nervous.

I don't like that if my external hard drive isn't connected for 30 days, the data is wiped out. What if I'm taking a break from my technology and don't have it hooked up? What if I'm using a different computer at the time because my original laptop and backup hard drive are getting repaired? That made me feel uneasy.

Alternatives Considered

Backblaze

Reasons for Choosing Carbonite

The process of backing up data on Internex was very time-consuming and I was having difficulty simply backing up videos (anything beyond PNGs, JPGs, and documents/PDFs).

Reasons for Switching to Carbonite

I chose Carbonite because it was more affordable and I could back up my external hard drive.

Response from OpenText

Thank you so much for leaving us some actionable feedback. Appreciate you taking the time to be thorough and honest with us!

Angelica K.
Overall rating
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Not a fan

Reviewed on 2022/01/04

Not happy with it. It did not work well for us to be able to access files when needed. Primary...

Not happy with it. It did not work well for us to be able to access files when needed. Primary purpose was back up and thats it.

Pros

It is nice that it provides backup - but we were told can access it remotely and that was not easy or even possible sometimes. It wouldn't upload

Cons

Does not work well for business that try to access the files.

Response from OpenText

Have you tried working with Carbonite support on this matter? Please reach out to them here to see if they can resolve your problems: https://www.carbonite.com/contact-us

Randy W.
Overall rating
  • Industry: Chemicals
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Carbonite - Great solutiuon for protection!

Reviewed on 2021/12/22

Awesome. I ave had to use the backups to recover failed drives, and ransomed disks.

Awesome. I ave had to use the backups to recover failed drives, and ransomed disks.

Pros

The software is easy to setup. It allows the individual to set up different backups. Incremental (daily), full (weekly or daily). Support is great and very helpful. You can encrypt the backups. Carbonite checks the backups on a continuous basis for ransomware.

Cons

By default it selects the folders for you. This is OK, but not all folders need backed up. It is easy to unselect the folders.

Response from OpenText

Thanks for leaving us some detailed and positive feedback! We appreciate you taking the time to be descriptive and honest!

David M.
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Carbonite for personal or small business

Reviewed on 2021/03/11

Complete system restoration was a huge problem solver. Also real time continuous synched back up...

Complete system restoration was a huge problem solver. Also real time continuous synched back up helped immensely for incidents such as accidental deletion.

Pros

The product was easy to implement and configure. The best features were continuous synchronous backup, and backup with encryption. It also had a feature to back up the entire system that could be used to restorer after a hardware failure.

Cons

The features were never a problem, however the pricing model changed significantly that made the prodcut unaffordable to my business and my clients.

Alternatives Considered

Acronis Cyber Backup

Reasons for Choosing Carbonite

The pricing model changed, and it exceeded the budget allocated.

Reasons for Switching to Carbonite

Pricing was the best and Carbonite contained all of the features I was looking for.

Response from OpenText

Thank you for leaving us a review. I'm sorry to hear that our pricing model was not to your satisfaction. Please reach out to our sales team to see if we can work something out: https://www.carbonite.com/contact-us

Showing 5 reviews of 150 Read all reviews

Carbonite FAQs

Below are some frequently asked questions for Carbonite.

Carbonite offers the following pricing plans:

  • Starting from: US$59,00/year
  • Pricing model: Subscription
  • Free Trial: Available

Carbonite offers Home, Home & Office and Business solutions. The price varies from $59 per computer per yer to $599 per year.

Carbonite has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Carbonite supports the following languages:

Chinese, English

Carbonite supports the following devices:

Android (Mobile)

We do not have any information about what integrations Carbonite has

Carbonite offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Carbonite.