Carbonite

4.3 (168)
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Internet based backup solution

About Carbonite

Carbonite lets users backup all the data on their computer as long as it’s connected to the internet. It is a cybersecurity software that allows businesses to back up their files and digital assets, as well as recover them in the event of a data loss.

In addition to offering unlimited storage space, Carbonite includes the following features - automated backup for files that are added to the computer, automatic file synchronization between all devices in the home office or small business (including mobile devices), and remote access so users can access their files anywhere.


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Carbonite Software - Carbonite restore
Carbonite Software - Carbonite backup details
Carbonite Software - Carbonite set backup

Not sure about Carbonite? Compare with a popular alternative

Carbonite

4.3 (168)
VS.
Highly reviewed

Starting Price

US$4.92
month
US$88.00
year

Pricing Options

Free version
Free trial
Free version
Free trial

Features

19
26

Integrations

No integrations found
No integrations found

Ease of Use

4.2 (168)
4.4 (245)

Value for Money

4.0 (168)
4.3 (245)

Customer Service

4.0 (168)
4.4 (245)
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Reviews

Overall rating

4.3 /5
(168)
Value for Money
4.0/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support
4.0/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 168
Don
Don
Overall rating
  • Industry: Aviation & Aerospace
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sleep well knowing your data is protected!

Reviewed on 2018/04/18

it provide the peace of mind knowing that your data is always backed up. It does this on a daily...

it provide the peace of mind knowing that your data is always backed up. It does this on a daily basis, so you have the most up to date image of current data.

Pros

One of the best features of this software is the ease of use. Upon setup, it walks you through the entire process. Doesn't get any easier than that. I've used this software for several years and during that time had on two occasions lost a hard drive and all the data on it. Thankfully Carbonite was there to restore.

Cons

I've used Carbonite for several years and honestly don't have any negatives for this program. It just works!

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Use Carbonite if you don't want to risk losing your data on your computer

Reviewed on 2018/09/17

Pros

I have used Carbonite in the past when I was running a company with 10 employees. One of my worst fears in the world would be having a computer corrupt or damaged and not able to access the files. It is better to be prepared than kick yourself later for not doing it. It was easy to set up carbonite on all of the computer and synced the backup on changes that were made within the computer. You select what folders that carbonite will consistently backup, such as my documents or customer invoices folder etc. The plan did not have any data limits on the amount of data you can backup. Carbonite really saved us when one of the disgruntled employees was trying to maliciously delete important documents and negatively hurt the company. It was about as simple as can be to retrieve the documents that were deleted and so nothing bad happened in result of this individuals actions. I never noticed any computer performance when running this software on a computer. I was surprised because I thought it would affect the computer in a negative way. I would recommend Carbonite for anybody dealing with important documents on a computer that cannot lose the information.

Cons

The least of what I liked about this is probably pricing. I feel like it should be a little lower for a backup system. There are quite a few plans to choose from but think the pricing for all of them should be a little lower. Other than that everything is perfect!

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Carbonite works well - until you want to restore a large file

Reviewed on 2018/05/02

Pros

Carbonite is pretty easy to set up, and it will capture changes in files pretty quickly. It's a set-it-and-forget-it backup utility. You simply choose which folders you want to be backed up, and it will monitor for changes and get the files into the cloud.

Cons

Carbonite owns your encryption key, meaning that when it does encrypt, the employees of Carbonite could theoretically gain access to your data. It's better to use a service that allows you to create an encryption key (there are many alternatives). Also, the biggest con to this is restoring. When you are restoring from the web interface (because, say, your server/PC is dead), then what happens is that the page will time out during the download. When this happens the download is canceled and you have to start over. For restores of large files, I've had to sit in front of the computer to click within the window every few minutes so I wouldn't get disconnected. Also, they are not HIPAA compliant, they do not encrypt the data prior to transmission, and I don't trust their security.

Verified Reviewer
Overall rating
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Dependable service

Reviewed on 2018/09/19

Have not had to use at work because no problems. However, several years ago at home I did lose my...

Have not had to use at work because no problems. However, several years ago at home I did lose my files and it was easy to access and download what I anted. I truly wish they had not increased their annual fee but I am using a freebie. I don't have the money at home to have Sea Gate to backup everything but we do have at work along with Carbonite. However, when the contract expires we will be leaving Carbonite because they charge too much.

Pros

Carbonite works behind the scenes and I have used here at work and at home. You can be confident your files are available if they are lost on your computer

Cons

The increase in the yearly fee. There are other systems that do similar saving like in cloud that are free. You would still need something like Sea Gate to back up the external and that would cost more in Carbonite but it would make more sense paying for. However, Sea Gate is a one time purchase.

Deborah
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy as it can get!!

Reviewed on 2018/02/11

I just like the feeling of my information being protected.

I just like the feeling of my information being protected.

Pros

What's not to like. Download, simple set up and you're protected. It's really that way. What a great feel to know that your information is being constantly protected. It doesn't slow your system down either.

Cons

I would always like it to be free to users but I doubt that will happen. I'm sorry but I really can't think of any cons.

Showing 5 reviews of 168 Read all reviews

Carbonite FAQs

Below are some frequently asked questions for Carbonite.

Carbonite offers the following pricing plans:

  • Starting from: US$4.92/month
  • Pricing model: Subscription
  • Free Trial: Available

Carbonite offers Home, Home & Office and Business solutions. The price varies from $59 per computer per yer to $599 per year.

Carbonite has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Carbonite supports the following languages:

Chinese, English

Carbonite supports the following devices:

Android (Mobile)

We do not have any information about what integrations Carbonite has

Carbonite offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Carbonite.