About Citrix ShareFile

Take productivity to the next level with ShareFile. Securely send, share, get feedback, approvals and even e-signatures on any file, fast. Business-class file sharing meets real-time collaboration to accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand. Using SSAE 16 Type II certified data centers, all your indispensable company data is stored in proven and trusted cloud infrastructure, standards used by leading e-commerce websites and in internet banking.

Pricing starting from:

US$10,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Citrix ShareFile

Key benefits of Citrix ShareFile

  • ShareFile Sync: This features means colleagues and clients can work together in the same folder in real-time. This removes the need to upload and download files.

  • Desktop Widget: The ShareFile desktop widget means you can access and manage shared files and folders without opening your browser. Use the drag and drop capability to move files from your desktop folders to ShareFile.

  • ShareFile ensures that all files sent or received are securely protected using Secure Socket Layer (SSL) or Transport Layer Security (TLS) encryption protocols.

  • Files resting on servers are protected with AES 256-bit encryption and are stored in one of 16 accredited datacenters. These centers feature hurricane-rated roofs and multiple redundant power sources.

  • Regular backups are performed on all data stored at the ShareFile data centers, as well as off-site data backups.

  • ShareFile mobile apps allow you to access files from any mobile device. You can also track account activity from your device, set expiration policies for the files you have saved in the mobile app, and remotely lock or wipe data from lost or stolen devices.

  • ShareFile's customizable settings allow you to set advanced user permissions. Multi-factor authentication ensures only the right clients and employees see your files.

  • ShareFile allows you to set-up custom syncing, scheduling and integration with your preferred 3rd party applications using the ShareFile Command Line Interface (SFCLI) and API.

  • ShareFile allows you to easily migrate clients using FTP for file transfer. Connect through a traditional FTP (port 21) or over an Implicit SSL/TLS connection (port 990).

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    Chinese, English, French, German, Japanese, Korean, Spanish

    Pricing starting from:

    US$10,00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Citrix ShareFile

    Images

    Citrix ShareFile Software - Sending a PDF in ShareFile
    Citrix ShareFile Software - ShareFile click trail tracking
    Citrix ShareFile Software - Folder view on iPad
    Citrix ShareFile Software - Sending files in Outlook (using web links)
    Citrix ShareFile Software - Secure file sharing on Android
    Citrix ShareFile Software - Custom sharing permissions
    Citrix ShareFile Software - Rich mobile editing
    Citrix ShareFile Software - QuickBooks, Xero, FreshBooks and Basecamp integrations
    Citrix ShareFile Software - Folder view on iPhone
    View 10 more
    Citrix ShareFile video
    Citrix ShareFile Software - Sending a PDF in ShareFile Citrix ShareFile Software - ShareFile click trail tracking Citrix ShareFile Software - Folder view on iPad Citrix ShareFile Software - Sending files in Outlook (using web links) Citrix ShareFile Software - Secure file sharing on Android Citrix ShareFile Software - Custom sharing permissions Citrix ShareFile Software - Rich mobile editing Citrix ShareFile Software - QuickBooks, Xero, FreshBooks and Basecamp integrations Citrix ShareFile Software - Folder view on iPhone

    Features

    Total features of Citrix ShareFile: 40

    • API
    • Access Controls/Permissions
    • Active Directory Integration
    • Activity Tracking
    • Application Management
    • Archiving & Retention
    • Audit Management
    • Audit Trail
    • Automatic Backup
    • Collaboration Tools
    • Compliance Tracking
    • Data Connectors
    • Data Security
    • Data Storage Management
    • Data Synchronization
    • Digital Signature
    • Document Classification
    • Document Generation
    • Document Management
    • Document Storage
    • Drag & Drop
    • Electronic Signature
    • Email Management
    • Encryption
    • File Management
    • File Sharing
    • File Transfer
    • HIPAA Compliant
    • Messaging
    • Microsoft Outlook Integration
    • Mobile Access
    • Purchasing & Receiving
    • Real Time Synchronization
    • SSL Security
    • Search/Filter
    • Secure Data Storage
    • Secure Login
    • Two-Factor Authentication
    • Version Control
    • Workflow Management

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    Reviews

    Overall rating

    4,4 /5
    (303)
    Value for Money
    4,1/5
    Features
    4,3/5
    Ease of Use
    4,4/5
    Customer Support
    4,2/5

    Already have Citrix ShareFile?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 303
    Zuhairah A.
    Overall rating
    • Industry: Internet
    • Company size: 5 001-10 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Storage hosting is easy with ShareFile

    Reviewed on 2021/06/05

    Pros

    Sharefile is a cloud-hosted file server at its most basic level that replaces the need to host one within a workplace or business. It also allows you to offer download links to consumers to upload or download specific files, provided you have the proper rights. Because it is hosted offshore, it has the advantage of not requiring the office to operate servers or an Infrastructure rack.

    Cons

    You won't be able to view your file structure if your external internet connection goes down. If you're a remote worker trying to connect to a server hosted by your company, this can happen. Another problem might be a lack of bandwidth while uploading/downloading to Sharefile. It was also quite sluggish and complicated when we initially started using it, requiring multiple periods longer to transfer or explore than a self-hosted server. We also have at least 1-2 service interruptions every month, during which users are unable to conduct their job for a while.

    Joey P.
    Overall rating
    • Industry: Mechanical or Industrial Engineering
    • Company size: 11-50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 7.0 /10

    Secure File Sharing Solution

    Reviewed on 2019/08/08

    Pros

    Easy to navigate UI. ShareFile has an add-on that integrates into standard Outlook email platform. The add-on allows you to email large files using a secure third party FTP, where sensitive documents can only be accessed by permitted parties. It's easy to set permissions if you allow the document to be shared with others. Works well for cloud sharing documents and files where collaboration is needed. You can set a time duration for files to automatically delete themselves, so that makes managing storage capacity easier.

    Cons

    No real cons that I can think of. Perhaps for some people who are not tech savvy might have trouble setting up their personal preferences, but this could apply to any software. I found it easy and intuitive to set up using the web app, mobile app, and the Outlook extension.

    James S.
    Overall rating
    • Industry: Accounting
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    It's a decent product but it comes at costs

    Reviewed on 2021/12/23

    It was so/so. There is alot of things to improve upon.

    It was so/so. There is alot of things to improve upon.

    Pros

    I liked how it integrated with my outlook and gmail accounts. I could print to the drive as opposed to saving it, then saving it again.

    Cons

    It is extremely difficult to pay for your subscription. You are required to talk to a customer service agent and it can't be just any customer service agent. There is one assigned to you. Mine never contacted me back so I decided to go elsewhere.

    Brooke B.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 3.0 /10

    Not great for collaboration

    Reviewed on 2021/12/07

    Pros

    I use this platform when I want to store final versions of documents that I want to share with others, while controlling who has access in an easy to use way.

    Cons

    In today's virtual environment, where online collaboration is essential, I find ShareFile to be cumbersome to use. For collaborative files, our organization turns to Google Drive (internal) and One Drive (for internal and external collaboration).

    Jason P.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Easy to Use

    Reviewed on 2021/10/18

    Overall, sharefile is a great tool if you need to quickly find a file sharing solution and a way to...

    Overall, sharefile is a great tool if you need to quickly find a file sharing solution and a way to send files securely vs. sending items through e-mail attachments. The alerting/notification features are also nice so users are reminded when new information is available to download and review. It's great for file sharing, but there may be better options if you intend to perform an entire audit within sharefile as documentation can get voluminous. Sharefile is a great document portal to send files here and there as needed, but it really shouldn't be used as the interface for a working file if multiple users need to access and work within at the same time.

    Pros

    The software offers alot of benefit in sending files securely between parties, and offering a shared drive between internal and external users to exchange documentation for purposes of performing professional services (audits, tax, consulting, etc.) It's intuitive to use and set permissions and access control as an administrator. Alerts and notification settings are also useful to alert users when information is available.

    Cons

    Unlike other similar offerings, users can't work in the same files at the same time without causing the system to save new versions of the file. This can be frustrating when multiple users need to access and work on the same file as needed, and no ones work overrides others when trying to save the file. Additionally, it's sometime difficult to tell what folder contain files as Citrix doesnt show the size (MB) of any folders, the web browser version does, but the browser is less user friendly than navigating the shared drive structures through the citrix addon.

    Showing 5 reviews of 303 Read all reviews

    Citrix ShareFile FAQs

    Below are some frequently asked questions for Citrix ShareFile.

    Citrix ShareFile offers the following pricing plans:

    • Starting from: US$10,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    ShareFile pricing starts at $10.00 per user, per month with a 5 employee users minimum. It is also available with additional features at $15.40 per user, per month and $24.40 per user, per month with 5 employee users minimum.

    Citrix ShareFile has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Citrix ShareFile supports the following languages:

    Chinese, English, French, German, Japanese, Korean, Spanish

    Citrix ShareFile supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Citrix ShareFile integrates with the following applications:

    Basecamp, FreshBooks, Microsoft Outlook, Quickbooks Online, RightSignature, Salesforce Sales Cloud, Xero

    Citrix ShareFile offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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