NetSuite OpenAir

NetSuite OpenAir

The World's #1 Professional Services Automation Software

4.2/5 (25 reviews)

NetSuite OpenAir Overview

NetSuite OpenAir is the world’s best solution for resource and project management. Easily run your services organization from a single platform that allows you to oversee project accounting, timesheet and expenses management. With 1,500+ customers worldwide NetSuite OpenAir is the most widely used cloud solution for Services companies. Enable your organization to gain real-time insights, increase project profitability, maximize billable resource utilization to make informed, data-driven decisions. Enjoy complete support for your mobile consultants and workforce with global, anytime-anywhere access. NetSuite OpenAir can be easily integrated with any ERP instances that are already in place.

Pricing

Starting from
US$399,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported Languages

Chinese (Traditional), Danish, Dutch, English, French and 11 others, German, Indonesian, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai

NetSuite OpenAir Reviews

Overall rating
4.2/5
88% positive reviews
9
Excellent
13
Very good
1
Average
2
Poor
0
Terrible
Savannah W.

You can likely make OpenAir work for your needs

Used Weekly for 2+ years
Reviewed on 2018/09/12
Review Source: SoftwareAdvice

Pros

We've really been able to make OA work for us. We use it for resource allocation and planning, expense reimbursements, vacation and sick time submissions, as well as normal daily time tracking. The ability to do all of that in one system is nice. It's fairly customizable if you're tech savvy.

Cons

Despite constantly adjusting bookings and information in the OA system, it always seems like incorrect or outdated information sticks around. We've taken to calling them "OpenAir Gremlins". It's not a huge deal, because we know to discount the additional bookings, but it can be frustrating and make resourcing more difficult than it already is.
It's also not the most user friendly. Filters allow for highly customizable content, which is great, but can be a bit clunky. Also the "save" vs "save and submit" buttons often leave us with unsubmitted time sheets or vacation requests.

Rating breakdown

Ease of Use

Likelihood to recommend

7.0/10
Lyubov P.

NetSuite OpenAir Review from an admin perspective

Used Daily for 6-12 months
Reviewed on 2019/02/25
Review Source: Capterra

I'm very happy with OpenAir and the extend to which it could be customized to the needs of the specific corporate organization. It is designed to cover a lot of corporate processes which gives it the potential to make it a primary corporate tool.

Pros

One of the main advantages of OpenAir is extend to which it could be customized to the clients needs. It also can be eintegrated with other business systems that an organization uses - for example SAP. This is a huge advantage because it saves a lot of manual work especially for the accounting department.

Cons

OpenAir is not very user friendly. also its design is not enough intuitive. What is more the new GUI is very confusing for users used to the previous design. One more drawback is that the OpenAir mobile app is not very convenient. It needs further development to make it equally useful as the web app.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Steve J.

OpenAir makes project tracking easy

Used Daily for 2+ years
Reviewed on 2019/04/30
Review Source: Capterra

Overall, we have been pleased with the performance and functionality, as well as the support response when needed has been great.

Pros

I like the ease of use, seamless integration with most major platforms, flexibility and value proposition.

Cons

The feature that would be most helpful for us would be an additional column to input the baseline project hours and cost and have it be frozen. This way we could track changes in scope much easier.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Alexa H.

Great DIY Solution

Used Daily for 2+ years
Reviewed on 2019/07/12
Review Source: Capterra

Pros

Love all the functionality of reports, saved searches and custom fields. Easy to add fields and publish them to transaction pages.

Cons

Creating reports is not always intuitive as you think it should be. For more complex reports you need to really understand where the data is coming from before you can create a report using it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Mihail G.

Great ERP system to solve our needs!

Used Daily for 2+ years
Reviewed on 2019/04/26
Review Source: Capterra

We had need to solve our revenue recognition and financial reporting and with NetSuite we did streamline the process and automated month-end closing process. Thanks,

Pros

Easy to operate, searching for a transaction is improved based on the other softwares and great ERP product.

Cons

The ability to connect with other softwares.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

NetSuite OpenAir Pricing

Starting from
US$399,00/month
Pricing options
Free Trial
Subscription
Value for money

Professional Suite for SMB business starts at $399/month + $49/user/month
Enterprise Suite which includes Resource Management is $899/month + $49/user/month

NetSuite OpenAir Features

  • API
  • Collaboration Tools
  • Drag & Drop Interface
  • Gantt Charts
  • Multiple Projects
  • Prioritizing
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Task Planning
  • Task Tracking
  • Third Party Integration
  • Timesheets

  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Progress Tracking
  • Project Management
  • Task Management

Additional information for NetSuite OpenAir

Key features of NetSuite OpenAir

  • Analytics Dashboards
  • Client Billing & Invoicing
  • Data Import/Export
  • Expense Management
  • Labor Cost Reporting
  • Mobile Access
  • Multi-Company
  • Multi-Currency
  • Multi-Language
  • Pre-Packaged Integrations
  • Project Management
  • Reporting and Dashboards
  • Resource Management
  • Revenue Recognition
  • Sales Collaboration
  • Security Developer API
  • Skill Profile Management
  • Skill Profile Management
  • Time & Expense Tracking
  • Timesheet Management

Benefits

-Standards-based scripting language speeds developer productivity
-Flexibility to customize OpenAir to meet ongoing industry and business needs
-Built-in debugging capabilities enable robust application development
-Multiple scripting models include form-based and scheduled deployments
-Solutions allow clients to bundle scripts, libraries and parameters into portable archives, making it easy to test code on sandbox and one-click deploy on production.

NetSuite OpenAir FAQs

Below are some frequently asked questions for NetSuite OpenAir.

Q. What type of pricing plans does NetSuite OpenAir offer?

NetSuite OpenAir offers the following pricing plans:

Starting from: US$399,00/month

Pricing model: Subscription

Free Trial: Available

Professional Suite for SMB business starts at $399/month + $49/user/month
Enterprise Suite which includes Resource Management is $899/month + $49/user/month

Q. What are the main features of NetSuite OpenAir?

NetSuite OpenAir offers the following features:

  • Analytics Dashboards
  • Client Billing & Invoicing
  • Data Import/Export
  • Expense Management
  • Labor Cost Reporting
  • Mobile Access
  • Multi-Company
  • Multi-Currency
  • Multi-Language
  • Pre-Packaged Integrations
  • Project Management
  • Reporting and Dashboards
  • Resource Management
  • Revenue Recognition
  • Sales Collaboration
  • Security Developer API
  • Skill Profile Management
  • Skill Profile Management
  • Time & Expense Tracking
  • Timesheet Management

Q. Who are the typical users of NetSuite OpenAir?

NetSuite OpenAir has the following typical customers:

Large Enterprises, Mid Size Business, Non Profit

Q. What languages does NetSuite OpenAir support?

NetSuite OpenAir supports the following languages:

Chinese (Traditional), Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai

Q. What type of pricing plans does NetSuite OpenAir offer?

NetSuite OpenAir has the following pricing plans:

Subscription

Q. Does NetSuite OpenAir support mobile devices?

NetSuite OpenAir supports the following devices:

Android

Q. What other apps does NetSuite OpenAir integrate with?

NetSuite OpenAir integrates with the following applications:

Dell Boomi, Salesforce Sales Cloud

Q. What level of support does NetSuite OpenAir offer?

NetSuite OpenAir offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials