NetSuite OpenAir

The Leading Cloud Professional Services Automation Solution

About NetSuite OpenAir

NetSuite OpenAir is the world's #1 cloud Professional Services Automation solution trusted by more than 1,500 high-growth services customers worldwide to take your services business farther.

Easily run your entire services organization in the cloud with total visibility into everything from Resource and Project Management, to Reporting and Dashboards, Time and Expense Tracking, and Invoicing. With a single, unified platform, you enable your organization to gain real-time insights, increase project profitability, maximize billable resource utilization to make informed, data-driven decisions, and automate key aspects across the complete bid-to-bill lifecycle.

Designed from the ground up, NetSuite OpenAir is not only easy to implement and simple to maintain, but it is powerfully configurable to cater towards your specific business requirements as your unique processes change. With the most complete solution on the market, our customers trust that we will meet their unique needs today and provide a platform for growth into the future.

Pricing starting from:

US$399,00/month

  • Free Trial
  • Subscription

Key benefits of NetSuite OpenAir

- Accelerate ROI with cloud-based delivery—eliminate costly hardware and expensive software maintenance.
- Drag-and-drop resource management allows managers to quickly assign the right resource with the best costs to deliver projects on time and improve margins.
- Connect project activities with company financials to ensure accurate accounting and billing throughout the project lifecycle.
- Increase resource utilization, and manage and deploy resources to projects based on employee’s skills, interests, experience and availability.
- Collaborate on projects and maintain current and accurate project status at all times, allowing managers to proactively identify and resolve potential threats and gain accurate insights into expenses.
- Increase utilization and reduce reliance on subcontractors by easily identifying and assigning consultants who are on the bench or on another team.
- Recognize revenue separate from project billing to support exactly how your organization measures profitability and ensure compliance with financial standards.

Devices

Business size

S M L

Markets

Australia, Canada, China, Germany, United Kingdom, Japan, United States

Supported Languages

Chinese, Czech, Danish, Dutch, English and 15 others, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish

Pricing starting from:

US$399,00/month

  • Free Trial
  • Subscription

Images

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NetSuite OpenAir video
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Features

Total features of NetSuite OpenAir: 55

  • "What If" Scenarios
  • API
  • Accounting Integration
  • Ad hoc Reporting
  • Billing & Invoicing
  • Billing Rate Management
  • CRM
  • Client Portal
  • Collaboration Tools
  • Cost Estimating
  • Cost Tracking
  • Critical Path
  • Customizable Fields
  • Dashboard Creation
  • Document Management
  • Drag & Drop
  • Expense Tracking
  • Gantt/Timeline View
  • Invoice Management
  • Invoice Processing
  • Issue Tracking
  • Multiple Projects
  • Performance Metrics
  • Planning Tools
  • Portfolio Management
  • Prioritization
  • Profitability Analysis
  • Progress Reports
  • Project Accounting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Proposal Generation
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Reporting/Analytics
  • Resource Allocation & Planning
  • Resource Management
  • Revenue Recognition
  • Risk Assessment
  • Skills Tracking
  • Status Tracking
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Workflow Management

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HarmonyPSA

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Ravetree

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Reviews

Overall rating

4,1 /5
(31)
Value for Money
4/5
Features
3,8/5
Ease of Use
3,5/5
Customer Support
3,8/5

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Showing 5 reviews of 31
Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best expensive and project management tool

Reviewed on 2020/06/30

Good software for maintaining expense and project time management and reporting tool.

Good software for maintaining expense and project time management and reporting tool.

Pros

Very easy to use and it is very easy to pull reports like time sheets and utilization in scheduled basis.Also easy to evaluate Vacation OFF timing of resource and it will help on OPEX cost estimations and tracking.overall user interface is good and easy to generate reports.easy to integrate with JIRA.

Cons

Not really much but sometimes I feel they can do little more improvements on user interface and sometime it is little time taking method for editing submitted time-sheets.

Kyle L.
Overall rating
  • Industry: Oil & Energy
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Time Keeping and PM Software

Reviewed on 2021/02/12

My overall experience has been great. The tool has reduced the time and energy needed to complete...

My overall experience has been great. The tool has reduced the time and energy needed to complete these often labor intensive and activities and freed up my time to do more value added work.

Pros

This software is perfect for time tracking, project management and invoicing for a professional services organization. It reduces administrative overhead time by seamlessly integrating all of these critical functions. By setting up your projects on the front-end, it allows your organization to more effectively manage your team and projects.

Cons

The software is an optimal solution for full integration for project management and administration; however, it did take some time to learn all of the idiosyncrasies of the tool. Once you get proficient, the software is a dream.

Jennie G.
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Good riddance!

Reviewed on 2020/01/21

Pros

My company used this software for almost 13 years. It wasn't completely awful, as evidenced by the fact that we stuck with it for as long as we did, but I don't have a lot of good things to say about it. It was visually appealing, and once you got the hang of it, the navigation became somewhat intuitive. That's about it.

Cons

This software is cumbersome and rigid, and there are so many simple functions that it can't do that it's hard to understand why wasted their time making everything else so complex. The customer service is AWFUL - long waits to talk to people who are reading from a script. Their online help forum, SuiteAnswers, is equally bad. Most of the information is ancient. However, as I think about it, that probably doesn't matter, because OpenAir hasn't made any significant changes to its platform for many years, despite the fact that they said over and over and over that an update was right around the corner. The very worst thing about it is the astronomically high price. For between 15 - 20 users we were paying over $20K/year. It was overwhelming to think about changing since we had so much data stored in the system, but we have finally taken the leap not to renew our contract and move to BigTime, and I couldn't be happier.

Seray Ö.
Overall rating
  • Industry: Real Estate
  • Company size: 1 001-5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quite expensive project management software

Reviewed on 2021/01/02

NetSuite OpenAir is a quite expensive project management software which is not flexible for...

NetSuite OpenAir is a quite expensive project management software which is not flexible for customizations according to our own internal project management requirements.

Pros

NetSuite OpenAir is great project management software especially for expense management and project time configurations. It has a great repoting feature that provides great insights about the project progress.

Cons

NetSuite OpenAir is not flexible for customizing according to our internal project management requirements. Ready project managmeent templates are not sufficient in terms of number and variation of features.

Savannah W.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

You can likely make OpenAir work for your needs

Reviewed on 2018/09/12

Pros

We've really been able to make OA work for us. We use it for resource allocation and planning, expense reimbursements, vacation and sick time submissions, as well as normal daily time tracking. The ability to do all of that in one system is nice. It's fairly customizable if you're tech savvy.

Cons

Despite constantly adjusting bookings and information in the OA system, it always seems like incorrect or outdated information sticks around. We've taken to calling them "OpenAir Gremlins". It's not a huge deal, because we know to discount the additional bookings, but it can be frustrating and make resourcing more difficult than it already is.
It's also not the most user friendly. Filters allow for highly customizable content, which is great, but can be a bit clunky. Also the "save" vs "save and submit" buttons often leave us with unsubmitted time sheets or vacation requests.

Showing 5 reviews of 31 Read all reviews

NetSuite OpenAir FAQs

Below are some frequently asked questions for NetSuite OpenAir.

NetSuite OpenAir offers the following pricing plans:

  • Starting from: US$399,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Professional Suite for SMB business starts at $399/month + $49/user/month Enterprise Suite which includes Resource Management is $899/month + $49/user/month

We do not have any information about NetSuite OpenAir features

NetSuite OpenAir has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

NetSuite OpenAir supports the following languages:

Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish

NetSuite OpenAir supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

NetSuite OpenAir integrates with the following applications:

Salesforce Sales Cloud

NetSuite OpenAir offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for NetSuite OpenAir.