Magento Commerce

Site content and customer journey management for eCommerce

About Magento Commerce

Magento Commerce enables large companies to create, manage, and edit e-Commerce websites to provide personalized customer experiences. Features include drag-and-drop page builders, customer segmentation and targeting, content staging, rule-based product relations, visual merchandising, and more.

Magento Commerce facilitates the creation of promotions and pricing for multiple eCommerce sites, including customization for specific stores, categories, customer segments, and products. With targeted promotions, rule-based up-selling, and SEO recommendations, users can distribute discounts and promotions to different customers and market segments through multiple channels. Targeting is based on customer journey details including abandoned carts, wishlists, search filters, and purchase history to further personalize the customer shopping experience.

With Magento Commerce drag-and-drop custom page builder, users can create and upload content customized to specific customer segments, ensuring only relevant content is integrated into the customer journey. All site edits and changes are stored for future reference and previewing of content staging, enabling site owners to view and experience site content as a customer. Content updates can be scheduled to automatically deploy at traffic down times to reduce the level of site impact and maintain an uninterrupted experience for customers.

Pricing starting from:

US$1 988,00/month

  • Free Trial
  • Subscription

Key benefits of Magento Commerce

Segment customers with Magento Commerce by criteria including demographic, user activity, shopping cart, and buying history.

Match specific content, pricing, and promotions with specific customers based on buying history using Magento Commerce.

With Search Engine Optimization, Magento Commerce generates SEO-friendly URLs, a Google site map, customized meta keywords, and meta descriptions.

Customize usability, shopping carts, and online store features with Magento Commerce. Test new modules, roll back changes, and work with customers, categories, products, inventory, and sales orders to optimize the customer journey.

Devices

Business size

S M L

Markets

Brazil, Canada, Germany, United Kingdom, United States

Supported Languages

English, French, German, Portuguese, Spanish

Pricing starting from:

US$1 988,00/month

  • Free Trial
  • Subscription

Images

Magento Commerce website builder home page
Magento Commerce reports and analytics dashboard
Magento Commerce drag-and-drop website builder
Magento Commerce page builder mock-up
Magento Commerce changes scheduler
View 6 more
Magento Commerce video
Magento Commerce screenshot: Magento Commerce website builder home page Magento Commerce screenshot: Magento Commerce reports and analytics dashboard Magento Commerce screenshot: Magento Commerce drag-and-drop website builder Magento Commerce screenshot: Magento Commerce page builder mock-up Magento Commerce screenshot: Magento Commerce changes scheduler

Features

Total features of Magento Commerce: 70

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Automatic Backup
  • Backup and Recovery
  • Behavior Tracking
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Channel Management
  • Communication Management
  • Conditional Logic
  • Content Library
  • Content Management
  • Customer Accounts
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Branding
  • Data Import/Export
  • De-Coupled Front & Back Ends
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Engagement Analytics
  • Filtering
  • For B2B
  • Gift Card Management
  • Historical Reporting
  • Inventory Control
  • Loyalty Program
  • Mobile Access
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Order Management
  • Order Processing
  • PCI Compliance
  • Payment Options
  • Preview Functionality
  • Price / Margin Management
  • Product Catalog
  • Product Data Management
  • Promotions Management
  • Ratings / Reviews
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Rewards Management
  • SEO Management
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Third Party Integrations
  • Visitor Management
  • Web/Mobile App Development
  • Website Management
  • eCommerce Management

Alternatives

Odoo

4,2
#1 Alternative to Magento Commerce
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business...

Cin7

4,3
#2 Alternative to Magento Commerce
Cin7 makes complex retail and wholesale simple, with all-in-one Inventory Management, POS, Direct EDI Integration and...

Marketing 360

4,7
#3 Alternative to Magento Commerce
Marketing 360 is trusted by over 20,000 small businesses. Business owners use our business growth platform because the...

Elastic Path

0
#4 Alternative to Magento Commerce
Elastic Path is a headless eCommerce software designed for businesses in the retail, manufacturing, automotive, gaming,...

Reviews

Overall rating

4,3 /5
(524)
Value for Money
4,1/5
Features
4,3/5
Ease of Use
3,6/5
Customer Support
3,9/5

Already have Magento Commerce?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 524
Amiel S.
Overall rating
  • Industry: Tobacco
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Magento 2.0 Review

Reviewed on 2020/02/10

We are extremely happy about this software. We have developed a fully functional CRM system...

We are extremely happy about this software. We have developed a fully functional CRM system together with a beautiful website -> no link but you can search Mike's Cigars and check it out yourself.

Pros

The biggest, most robust but most importantly Open Source e-commerce software out there. The only limitation is your imagination...

Cons

Developer's cost is really high unless you can afford in-house dev team like we do but otherwise, your budget will most likely be blown way before you finish your project.

Rhiannon N.
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 2.0 /10

Community version is the only affordable option for a small business

Reviewed on 2021/03/02

I started out with Shopify, as recommended by my IT, but I’m really thankful I moved over to...

I started out with Shopify, as recommended by my IT, but I’m really thankful I moved over to Magento community version. It costs more to buildup front, but the money I put into it is mine to keep in that I pay for a module once, and not on a monthly subscription. I also have complete power over my data and can change hosting as needed. My accountant tells me there’s more resale value in a Magento site as such.
There’s a much bigger learning curve with Magento, but the sheer power, vast features, and total flexibility for outweigh any cons.

Pros

Magento is an incredibly powerful tool. I investigated all the biggies in e-commerce when making the decision which one to implement for my store and magento came out on top each time. Everything is customizable and if something isn’t in the settings, there’s literally a module for that or one can hire a dev to build a custom module.
Scalability is not at all an issue in this platform, which means you’re growing pains in the future. There’s nothing worse than putting in $100,000 of development work on a site that is obsolete in a few years.
Unlike other platforms like Shopify and Woocommerce, this option has a more professional look and is a far more robust system. It’s also less likely to be used by scammer sites (Shopify is loaded with fake sites and the company doesn’t do much to stop this fraud.)
The Magento dev community is strong and there is a lot of support online for newbies like me who have questions.

Cons

The enterprise version is insanely expensive. Not only do you pay a monthly fee, but the modules themselves cost double to three times more money than their community edition counterparts.
The enterprise version doesn’t give flexibility of hosting providers and support only goes so far until we have to hire private devs for custom work.
With both enterprise and community versions, Unless someone is well-versed in PHP, you’ll be forking out money for developers.

Frederick U.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

If you build it they will come really should be if you build on here you're stuck!

Reviewed on 2018/12/05

The platform is not plug and play the way Magento presents it to be. You are really only buying an...

The platform is not plug and play the way Magento presents it to be. You are really only buying an outlined platform of how your site will approximately look. Most of the real work and heavy lifting still needs to be done in the programming. Not what expensive templates are supposed to deliver. Unless you can hire an in house experienced Magento developer stay away. You will either be taken advantage of and pay way too much for your site's development or be stuck with a foreign company impossible to communicate effectively. Almost all of the well know e-commerce platforms are easier to maneuver and have considerable affordable US based skilled help.

Pros

the ability to display and manipulate graphics is second to none.

Cons

We purchased megento 2.0 platform for our ecommerce site. We asked our friends at Magento to recommend some developers. My partners and I are fairly savy HTML programers and quick learners. We picked Magento because it came with a solid template and touted it's back end admin ease of usage. We figured we would hire a developer to make sure we had a correct skeloton and basic map of what we wanted in a site and then take over the work of actually writing and inserting the messaging and digital content. All the developers we were reffered to wanted starting retainers of $30,000 plus for what we knew would only be 10 to 20 hours of work for a developer familiar or specializing in Magento. We ended up finding our own magento developer who we thought understood our concepts and scope of work. Apparently they did but since most affordable Magento developers are based in India be prepared for all types of language issues and conference calls in the middle of the night. I'm sure we got what we paid for so shame on us but the alternative because of magento's lack of credible viable resources was to cancel the project.

Magatte T.
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Magenta: The best CMS platform for e-commerce sites

Reviewed on 2021/02/26

MAgento CMS has many flaws, which must be corrected as quickly as possible. Another software like...

MAgento CMS has many flaws, which must be corrected as quickly as possible. Another software like prestashop is much better than it.
You can easily interact with customers, and you can also send automatic e-mails to customers.
The customer positioning feature allows you to configure the relevant product set for each customer group.
You can integrate fraud detection tools to minimize the risk of fraud from customers or suppliers. It allows administrators to easily customize its management interface.
If you can avoid Magento, it's very good for you or your company.

Pros

The best CMS platform for e-commerce sites.
It contains huge functions. Although I don't know all its features yet, I use it often.
If you want to do something on an e-commerce website, Magento can deliver it to you. There are many free and paid extensions to extend the features.
It is very easy to write code, so you don't need to hire a programmer to use this CMS for a great customization job.

Cons

It is a frequently used platform and always vulnerable to attacks. As a result, both in-house and outsourced IT teams must perform regular security updates.
I think there is a version of Magento that has been discontinued, but for small businesses, you almost need something that can give them complex community publishing features, but it can be exploited by Magento.
In the next few years we have to decide whether to stay in Magento or move, Shopify offers a very attractive hosted version.

Ramakanta R.
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Ecommerce Platform

Reviewed on 2020/08/29

Overall, Magento is a very good platform for me to start immediately an Ecommerce site. I have many...

Overall, Magento is a very good platform for me to start immediately an Ecommerce site. I have many clients and i have done very good design works for them over Magento. Easily add features according to client specification, very high secure and fast site.

Pros

Magento is a very good platform to make eCommerce sites easily and a lot of features inside it. Easily create a layout, adding multiple languages, adding manual codes easily. Apart from that Magento is a free platform to install it to server and start a website easily. Magento is a highly secure and fast loading site. Easy SEO platform.

Cons

Magento is a very good platform for Pro-Magento persons. But if you are a new person and plan to start magento then it'll take more time to know about the features inside it.

Showing 5 reviews of 524 Read all reviews

Magento Commerce FAQs

Below are some frequently asked questions for Magento Commerce.

Magento Commerce offers the following pricing plans:

  • Starting from: US$1 988,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Please contact Magento directly for pricing information.

We do not have any information about Magento Commerce features

Magento Commerce has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Magento Commerce supports the following languages:

English, French, German, Portuguese, Spanish

Magento Commerce supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Magento Commerce integrates with the following applications:

2Checkout, AWeber, ActiveCampaign, ActiveTrail, AdRoll, Adyen, Akeneo PIM, Algolia, Antavo, Apruve, Asana, AskNicely, Avalara, BluePay, Bluestone PIM, Braintree, Bronto Marketing Platform, Campaign Monitor, Carts Guru, Cin7, Cloudflare, Cloudinary, Convertize, Cyfe, DataFeedWatch, Databox, Delivra, Drip, Easyship, Feefo, Fresh Relevance, GetSwift, Gmail, GoToTraining, Google Drive, HelpCrunch, HipChat, Infoplus, JivoChat, Kayako, Keap, LiveAgent, LiveChat, LiveHelp, Mad Mimi, Mailchimp, MailerLite, Mailigen, Mautic, Megaventory, MessageBird, Moosend, Nextopia, Nosto, Olark, Onfleet, OroCRM, Parseur, PayPal, Pixlee, Post Affiliate Pro, PowerReviews, Prisync, Privy, Pulse Commerce, Quickbooks Online, REES46, REVE Chat, Re:amaze, Refersion, Rejoiner, Remarkety, Retargeting, Robly, Route4Me, SALESmanago Marketing Automation, Sailthru, Sellbrite, SendGrid, Sendinblue, ShipStation, ShippingEasy, Shipwire, SignNow, Siteimprove, Sku IQ, SkuVault, Skubana, Slack, Stackla, Stamps.com, StarShipIt, Stitch Labs, Stripe, SumoMe, SwiftERM, Talkable, TargetBay, TaxJar, Tealium Universal Data Hub, Trello, TriggMine, Typeform, VerticalResponse, Voucherify, Webgility, Wigzo, Wisepops, Woopra, WordPress, Wufoo, Yotpo, Zapier, Zoho Books, Zoho CRM, dotdigital Engagement Cloud, iAdvize, iZooto, rapidmail

Magento Commerce offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

See all software categories found for Magento Commerce.