Adobe Commerce

Site content and customer journey management for eCommerce

About Adobe Commerce

Adobe Commerce enables large companies to create, manage, and edit e-Commerce websites to provide personalized customer experiences. Features include drag-and-drop page builders, customer segmentation and targeting, content staging, rule-based product relations, visual merchandising, and more.

Adobe Commerce facilitates the creation of promotions and pricing for multiple eCommerce sites, including customization for specific stores, categories, customer segments, and products. With targeted promotions, rule-based up-selling, and SEO recommendations, users can distribute discounts and promotions to different customers and market segments through multiple channels. Targeting is based on customer journey details including abandoned carts, wishlists, search filters, and purchase history to further personalize the customer shopping experience.

With Adobe Commerce drag-and-drop custom page builder, users can create and upload content customized to specific customer segments, ensuring only relevant content is integrated into the customer journey. All site edits and changes are stored for future reference and previewing of content staging, enabling site owners to view and experience site content as a customer. Content updates can be scheduled to automatically deploy at traffic down times to reduce the level of site impact and maintain an uninterrupted experience for customers.

Pricing starting from:

US$1 988,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Adobe Commerce

Key benefits of Adobe Commerce

Segment customers with AdoberCommerce by criteria including demographic, user activity, shopping cart, and buying history.

Match specific content, pricing, and promotions with specific customers based on buying history using Adobe Commerce.

With Search Engine Optimization, Adobe Commerce generates SEO-friendly URLs, a Google site map, customized meta keywords, and meta descriptions.

Customize usability, shopping carts, and online store features with Adobe Commerce. Test new modules, roll back changes, and work with customers, categories, products, inventory, and sales orders to optimize the customer journey.

Devices

Business size

S M L

Markets

Brazil, Canada, Germany, United Kingdom, United States

Supported Languages

English, French, German, Portuguese, Spanish

Pricing starting from:

US$1 988,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Adobe Commerce

Images

Adobe Commerce Software - Adobe Commerce website builder home page
Adobe Commerce Software - Adobe Commerce reports and analytics dashboard
Adobe Commerce Software - Adobe Commerce page builder mock-up
Adobe Commerce Software - Adobe Commerce reporting
Adobe Commerce Software - Adobe Commerce inventory management
View 5 more
Adobe Commerce Software - Adobe Commerce website builder home page
Adobe Commerce Software - Adobe Commerce reports and analytics dashboard
Adobe Commerce Software - Adobe Commerce page builder mock-up
Adobe Commerce Software - Adobe Commerce reporting
Adobe Commerce Software - Adobe Commerce inventory management

Features

Total features of Adobe Commerce: 56

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Communication Management
  • Content Management
  • Customer Accounts
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Branding
  • Data Import/Export
  • De-Coupled Front & Back Ends
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • For B2B
  • For Small Businesses
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Loyalty Program
  • Mobile Access
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Order Management
  • Order Processing
  • Payment Options
  • Price / Margin Management
  • Product Catalog
  • Product Data Management
  • Product Identification
  • Promotions Management
  • Ratings / Reviews
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • SEO Management
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Third Party Integrations
  • Web/Mobile App Development
  • Website Management
  • eCommerce Management

Alternatives

Shopify

4,5
#1 Alternative to Adobe Commerce
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

WooCommerce

4,5
#2 Alternative to Adobe Commerce
Designed for store owners and developers to build & run eCommerce sites, WooCommerce is an extendable, adaptable,...

WordPress

4,6
#3 Alternative to Adobe Commerce
WordPress is a website and blog creation and publishing platform with tools for aesthetic designing, visitor tracking,...

PrestaShop

4,3
#4 Alternative to Adobe Commerce
With nearly 300,000 sites already using its software across the globe, PrestaShop is the leading open-source ecommerce...

Reviews

Overall rating

4,3 /5
(544)
Value for Money
4,1/5
Features
4,3/5
Ease of Use
3,6/5
Customer Support
3,9/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 544
Amiel S.
Overall rating
  • Industry: Tobacco
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Magento 2.0 Review

Reviewed on 2020/02/10

We are extremely happy about this software. We have developed a fully functional CRM system...

We are extremely happy about this software. We have developed a fully functional CRM system together with a beautiful website -> no link but you can search Mike's Cigars and check it out yourself.

Pros

The biggest, most robust but most importantly Open Source e-commerce software out there. The only limitation is your imagination...

Cons

Developer's cost is really high unless you can afford in-house dev team like we do but otherwise, your budget will most likely be blown way before you finish your project.

Alternatives Considered

BigCommerce and Shopify

Reasons for Choosing Adobe Commerce

Our old system was deprecated, the software updates were really hard to apply. PCI compliance was hard to pass because of the old software and plug ins.

Reasons for Switching to Adobe Commerce

The rest of the products we compared did not offer the deep level of customization we were looking for.
Lena V.
Overall rating
  • Industry: Veterinary
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Adobe Commerce is all you need for your online business

Reviewed on 2022/04/28

Adobe Commerce was a game changer for our online business presence. Having everything I need to...

Adobe Commerce was a game changer for our online business presence. Having everything I need to build my online shop, merchant services, shopping cart, shipping services, inventory management, and much more, makes running an online business so easy and efficient. Also having the advanced SEO features is very helpful to make sure I’m reaching the maximum number of our target audience. I highly recommend this software for your online business needs.

Pros

I like how everything I need is easily accessible through the software, I don’t have to integrate a lot of different things to have a fully functional store.

Cons

Sometimes some of the setup can be a bit difficult and the pricing could be more competitive.

Alternatives Considered

Shopify

Reasons for Choosing Adobe Commerce

Wordpress was really only for design, it had limited features for e-commerce, and most features had to be integrated with outside apps.

Switched From

WordPress

Reasons for Switching to Adobe Commerce

Adobe Commerce offered a much wider range of features and they are all in one software, ready and easy to use.
Jeff M.
Overall rating
  • Industry: Veterinary
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Works but Insanely Hard To Customize

Reviewed on 2021/06/05

We ultimately have decided to make the decision to move on from Magento Commerce because the hassle...

We ultimately have decided to make the decision to move on from Magento Commerce because the hassle in customizing the platform. Our company has specific functional needs when it comes to ecommerce, and we're constantly having to not only implement and upgrade those in Magento, but ultimately upgrade and fix each time Magento comes out with a major release.

Pros

Out of the box, Magento promises to deliver on its core promise - to add products to a catalog, sell them online, and ship out effectively.

Cons

Our business requires many areas where we need to customize our technology in order to do business more effectively. We tried, many many times, to customize Magento to our specific needs, and the more we went down the rabbit hole the harder it was to not only implement but maintain longterm. Eventually, it becomes pointless to effectively grow when your technology hinders your progress.

Alternatives Considered

WooCommerce

Reasons for Switching to Adobe Commerce

We thought Magento would be able to give us more specific customization options with products, checkout, shipping, and customer data (searching and reporting).
Karolina M.
Overall rating
  • Industry: Retail
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Advanced tool which gives you many possibilities

Reviewed on 2022/06/12

Pros

- as Magento is one of themost popolar e-commerce platform many external softwares has ready Magento plugins so integration with third party software is quite easy
- can manage e-shop with different language versions, many currency, many warehouses
- SEO friendly

Cons

- be prepared to spend money - you will have to engage IT specialists for any modyfication

Fabian D.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

My Magento Review

Reviewed on 2019/10/14

Magento is the future of online shopping. You can truly customize your shop for any look, feel or...

Magento is the future of online shopping. You can truly customize your shop for any look, feel or functionality you need.

Pros

I could customize my online store to look the way I want it while giving my customers the online shopping experience they deserve. The reviews extension really helps with building credibility.

Cons

I found that starting to use Magento was extremely overwhelming. I had to spend hours just setting up a few features that I needed.

Alternatives Considered

WooCommerce and Shopify

Reasons for Choosing Adobe Commerce

I needed a more professional and intuitive platform which allowed multiple integrations with third party products.

Switched From

PrestaShop

Reasons for Switching to Adobe Commerce

Magento was cost effective versus shopify yet provided great functionality.
Showing 5 reviews of 544 Read all reviews

Adobe Commerce FAQs

Below are some frequently asked questions for Adobe Commerce.

Adobe Commerce offers the following pricing plans:

  • Starting from: US$1 988,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Please contact Adobe Commerce directly for pricing information.

Adobe Commerce has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

Adobe Commerce supports the following languages:

English, French, German, Portuguese, Spanish

Adobe Commerce supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Adobe Commerce integrates with the following applications:

2Checkout, AWeber, ActiveCampaign, ActiveTrail, AdRoll, Adyen, Akeneo PIM, Algolia, Antavo, Apruve, Asana, AskNicely, Avalara, BluePay, Bluestone PIM, Braintree, Bronto Marketing Platform, Campaign Monitor, Carts Guru, Cin7, Cloudflare, Cloudinary, Convertize, Cyfe, DataFeedWatch, Databox, Delivra, Drip, Easyship, Feefo, Fresh Relevance, GetSwift, Gmail, GoTo Training, Google Drive, HelpCrunch, HipChat, Infoplus, JivoChat, Kayako, Keap, LiveAgent, LiveChat, LiveHelp, Mad Mimi, Mailchimp, MailerLite, Mailigen, Mautic, Megaventory, MessageBird, Moosend, Nextopia, Nosto, Olark, Onfleet, OroCRM, Parseur, PayPal, Pixlee TurnTo, Post Affiliate Pro, PowerReviews, Prisync, Privy, Pulse Commerce, Quickbooks Online, REES46, REVE Chat, Re:amaze, Refersion, Rejoiner, Remarkety, Retargeting, Robly, Route4Me, SALESmanago Marketing Automation, SKU IQ, Sailthru, Sellbrite, SendGrid, Sendinblue, ShipStation, ShippingEasy, Shipwire, Siteimprove, SkuVault, Skubana, Slack, Stackla, Stamps.com, Starshipit, Stitch Labs, Stripe, Sumo, SwiftERM, Talkable, TargetBay, TaxJar, Tealium Customer Data Hub, Trello, TriggMine, Typeform, VerticalResponse, Voucherify, Webgility, Wigzo, Wisepops, Woopra, WordPress, Wufoo, Yotpo, Zapier, Zoho Books, Zoho CRM, dotdigital Engagement Cloud, iAdvize, iZooto, rapidmail, signNow

Adobe Commerce offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

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