Fleetio
About Fleetio
Fleetio's suite of fleet management solutions helps fleets of all sizes automate fleet operations and manage asset lifecycle with the convenience of a smartphone and the Fleetio Go mobile app. Fleets can manage both outsourced and in-house maintenance, safety recalls, fuel, vehicle inspections, parts + more. Fleetio has multiple types of integrations to help automate data collection from repair shops, fuel cards, plus integration with multiple telematics solutions for automated odometer updates, DTC handling and fuel location reporting.
Every Fleetio account comes with unlimited users for optimal collaboration and is backed by our friendly, responsive customer support.
Key benefits of Fleetio
• Keep up with maintenance tasks
• Reduce downtime
• Lower fuel costs
• Improve vehicle safety
• Equipment management
• Manage repairs and issue resolution, nothing slips through the cracks!
• Remedy manufacturer safety recalls quickly
• Simplify management of driver records and assignments
• Share responsibilities and data among team members
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Reviews
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- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Future Proof Maintenance
Reviewed on 2019/12/27
The team is exceptionally helpful, and often reaches out if there's any part of the tool that could...
The team is exceptionally helpful, and often reaches out if there's any part of the tool that could be used better to maximize your investment. There is a steady release of features that are heavily customer-driven which keeps the tool modern and convenient to use. I love working with the team and reading their blogs that provide valuable industry trends, and shows that they are always forward thinking.
Pros
Fleetio has several features that help you get your fleet data clean and maintained. The price to entry is a low barrier of entry, and has a plethora of resources including a help center, videos, and a custom on boarding program for a smooth transition. The best feature is arguably the ability to view all fleet related information (maintenance, drivers, location, inspections, fuel) in one console that allows comprehensive drill down data.
Cons
The integration with fuel card vendors can be frustrating in the fact that it always imports odometer readings. Since entries are entered by staff, these can be off and throw off false-positives that require more work.
There's option for drivers to have an HOS report generated on their phones, so for CDL users the software is a little limited for trip tracking reports.
Response from RareStep
Chris,
Thank you so much for taking the time to review our software. We appreciate your feedback and will be sure to share it with our product team. Please do not hesitate to reach out to our support team with any questions or support needs.
Thanks again!
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cost Savings
Reviewed on 2019/07/25
The reason for using Fleetio was to allow is to bring our fleet management in house and under...
The reason for using Fleetio was to allow is to bring our fleet management in house and under control rather than paying a third party.
Pros
The software was so easy to set up with the on boarding templates, within 3 hours i had imported all of our vehicles and users. No training has been needed so far.
Cons
To date we have not found and items we do not like about the software
Alternatives Considered
OnfleetReasons for Switching to Fleetio
we chose the software as it was fully cloud based, easy to use and great value for moneyResponse from RareStep
Hi Ian!
Thanks so much for taking the time to leave a review on our software. We are glad to hear that it has been a great experience for you thus far and that you have had no trouble getting started! If you have any questions or concerns, please do not hesitate to contact us at [email protected].
Thanks again!
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Great service!
Reviewed on 2018/08/01
Pros
What I like most about this software is that it is easy to use and updated with new functions often.
Cons
Only con I really have about this software is that it freezes and crashes very often. Can't think of any other cons
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
One of the best around
Reviewed on 2020/05/04
Fleetio helps keep track of maintenance for our fleet. It does not have everything we wanted, but...
Fleetio helps keep track of maintenance for our fleet. It does not have everything we wanted, but the customer service and benefits in other areas were enough for us to give them a shot.
Pros
Very easy to create work orders and add on service tasks. Good customer service. Easy to customize Forms and service programs.
Cons
Inability to link parts with service tasks (this is elementary stuff). Inability to send reminders and notifications to SMS. Inability to scan barcodes with a scanner off of a tablet or computer.
Reasons for Switching to Fleetio
Ease of use for preventative maintenance. I could clearly see what needed to be done and when.- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
New User - Nonprofit that gift free cars to single moms
Reviewed on 2021/03/11
In addition to the demo, the rep was patient and provided a lot of helpful information. The Admin...
In addition to the demo, the rep was patient and provided a lot of helpful information. The Admin Assistant also had to reach out to discuss a billing issue while we were still in our trial and the matter was addressed very quickly.
It was very easy for us to get set up on the system, and the help section is very well stocked with training and helpful articles.
Pros
It is user-friendly, customizable, and very reasonably priced.
Cons
We have only been using the system for less than a month, and I do not have any cons at this point.
Alternatives Considered
SamsaraReasons for Switching to Fleetio
It offered the basic features we needed in a user-friendly format for the best price.Fleetio FAQs
Below are some frequently asked questions for Fleetio.Q. What type of pricing plans does Fleetio offer?
Fleetio offers the following pricing plans:
- Starting from: US$4.00/month
- Pricing model: Subscription
- Free Trial: Available
Essential - $4/vehicle/month (billed annually) or $5/vehicle/month (billed monthly) Professional - $7/vehicle/month (billed annually) Premium - $10/vehicle/month (billed annually)
Q. Who are the typical users of Fleetio?
Fleetio has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Fleetio support?
Fleetio supports the following languages:
English
Q. Does Fleetio support mobile devices?
Fleetio supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Fleetio integrate with?
Fleetio integrates with the following applications:
Azuga Fleet, ClearPathGPS, Fleet Complete, GPS Insight, Geotab, Linxup, Motive, Samsara, Teletrac Navman DIRECTOR, Verizon Connect, Webfleet, Zubie
Q. What level of support does Fleetio offer?
Fleetio offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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